- SHA681Wine EssentialsSHA593Practicing Servant LeadershipSHA594Delivering an Excellent Customer Experience for Your OrganizationSHA595Developing a Culture of EmpowermentSHA622Initial Hotel Planning DecisionsSHA621Foundations of Hotel PlanningSHA623Hotel Guestroom DesignSHA624Hotel Public Space DesignSHA625Hotel Back-of-House DesignPTRSHA003Introduction to HotelsSHA661Beer Ingredients and ProductionSHA662Beer StylesSHA614Achieving Hotel Asset Management ObjectivesSHA664Beer Sales and TrainingPTRSFA001Professional Food BuyerSHA663Establishing a Beer ProgramSHA682Foundations of California, the Pacific Northwest, and New York WinesSHA683Experiencing Wines of California, the Pacific Northwest, and New YorkSHA631Discrimination Law in the Hospitality IndustrySHA632Specific Discrimination Laws in HospitalitySHA633Wage and Hour Law in HospitalitySHA634Labor Law in HospitalityCALS114Creating Craft BeveragesSHA551Fundamentals of Hospitality StrategySHA552Formulating Hospitality StrategySHA553Implementing Hospitality StrategySHA684Foundations of French WinesSHA685Experiencing Wines of FranceSHA686Foundations of Italian WinesSHA687Experiencing Wines of ItalySHA591Fostering a Culture of Service ExcellenceSHA592Developing Service Excellence CompetenciesSHA612Control of Hotel Real EstateSHA613Developing an Asset Management StrategySHA544Displacement and Negotiated PricingSHA611Financial Analysis of Hotel InvestmentsSHA532Forecasting and Availability Controls in Hotel Revenue ManagementSHA547Implementing Brand Strategy Through Digital MediaSHA549Success Metrics for Hospitality Digital MarketingSHA604Building Guest LoyaltySHA606Operating a Profitable and Responsible Beverage ProgramSHA754Property Management OperationsSHA753Asset Management ToolkitSHA752Asset Management StrategySHA751Asset Management Process and PlanSHA531Introduction to Hotel Revenue ManagementSHA607Opening a RestaurantSHA605Leading Your Team to Optimize ResultsSHA603Managing your Food and Beverage Supply ChainSHA602Optimizing Your Food and Beverage MenuSHA601Utilizing Income Statements and Operational DataSHA521Services Marketing Planning and ManagementSHA608Adding Value with Special EventsSHA099Introduction to Hotel OperationsSHA706Menu Design and EngineeringSHA705Introduction to Restaurant Revenue ManagementSHA709Building Demand During Slow PeriodsSHA708Managing Meal Duration and ReservationsSHA707Optimizing Restaurant Space and PricingSHA524Developing a Service Strategy and Managing the BrandSHA522Evaluating Business and Customer Factors Affecting Marketing Decisions for ServicesSHA523Building a Resilient Services Marketing Information SystemSHA525Managing Service Demand through Pricing and Distribution StrategiesSHA526Developing an Integrated Marketing Communications Strategy for ServicesSHA546Marketing the Hospitality Brand Through Digital MediaSHA535Non-Traditional Applications of Hotel Revenue ManagementSHA534Overbooking Practices in Hotel Revenue ManagementSHA541Price and Inventory ControlsSHA542Price Sensitivity and Pricing DecisionsSHA533Pricing Strategy and Distribution Channels in Hotel Revenue ManagementSHA545Search Engines and Online Selling: Stimulating Incremental DemandSHA543Segmentation and Price OptimizationSHA616Valuing Hotel Intellectual Property and Structuring the Capital StackSHA615Valuing Hotel Investments Through Effective ForecastingPTRSHA004Building Your Personal BrandSHAVR007Hospitality Marketing in Uncertain TimesSHAIP011General Managers Program CapstoneSHAVR013Strategic Hospitality ManagementSHAVR012Global Trends and the Implications for HR in HospitalitySHAVR011Communication Skills for GMsSHAVR010Creating Sustainable InnovationSHAVR009Luxury MarketingSHAVR008Boosting Hotel ValueSHAVR006Competitive Pricing and Revenue Management in a Low Demand EnvironmentSHAVR005Global Hospitality Trends and Best Practices: Profit from ChangeSHAIP010Advanced Hotel Revenue Management CapstoneSHAIP009Advanced Hotel Real Estate and Asset Management CapstoneSHAIP008Advanced Hospitality Strategy CapstoneSHAIP006Advanced Hospitality Management CapstoneSHAIP007Advanced Hospitality Strategic Marketing and Brand Innovation CapstoneSHAIP005Advanced Hospitality Leadership Capstone
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