Minimum supported system requirements

A computer capable of playing audio, running one of the following operating systems:

  • Windows 7 and newer
  • Mac OSX 10.6 and newer
  • Linux – chromeOS

A monitor with a resolution of at least 1024 by 768 pixels

(The Canvas app is not supported, and not all elements of our courses are mobile-ready at this time)

Any of the following browsers with JavaScript enabled are supported:

Safari is not supported for courses containing programming environments.

Adobe Reader 9+. If it’s not already installed, you can download Adobe Reader for free.

A broadband Internet connection (cable modem, DSL, or LAN)

If your system is not on this list, or if you have any other technology questions, call our Help Desk at 1-800-801-0287 (+1-607-330-3200 from outside the United States) to see how we can support you.

For the best experience, we recommend you feel comfortable with basic computer skills such as: downloading and locating files, word processing, how to clear your cache and cookies, following troubleshooting instructions, and actions such as copy, paste, refresh, save, etc.