Stephani Robson, senior lecturer at the Cornell School of Hotel Administration, worked for several years in restaurants and retail food operations in her native Canada before deciding to pursue a college degree in the field. She graduated from the School of Hotel Administration in 1988, and began her career as a food-service designer with Cini-Little International and subsequently with Marrack Watts in Toronto, Ontario. As a professional food-service designer, she has designed kitchen facilities for hotels, restaurants, airports, hospitals, universities, and catering halls. She joined the school’s faculty in 1993, earned a Master of Science in human-environment relations in 1999, and in 2010 completed her PhD at Cornell with a focus on consumer behavior in restaurants. Her academic interests center on how the design of environments affect consumer intentions, satisfaction, and behavior. She is a specialist in the psychology of restaurants and has presented and published her research in a wide range of industry and academic forums around the world.
Hotel guests base much of their view of a hotel on the design and layout of their guestrooms. To ensure success in a full-service hotel project, developers, designers, and other stakeholders must ensure that floor plans and guestroom designs will meet or exceed the expectations of their target guests.
This course walks participants through the process of developing an appropriate room mix, floor plans, and guestroom designs that will please guests while also returning value for owners or investors. The focus is on design considerations relevant to guestrooms and related areas, not the actual drafting of architectural plans.
Cornell Professor Stephani Robson has many years of experience as a designer, lecturer, and author, and shares her expertise through videos, activities, and tools that will help you apply these concepts to your own situation.
The following courses are required to be completed before taking this course:
- Foundations of Hotel Planning
- Hotel Planning Decisions
Key Course Takeaways
- Correctly recognize an appropriate floor plan for a hotel project
- Match the room mix with market needs and address its implications for the rest of the building
- Apply the concepts of guestroom zoning
- Choose room attributes specific to a target market
- Ensure compatibility between room design and the utility infrastructure
How It Works
Who Should Enroll
- Interior designers
- Hotel consultants
- Architecture students
- Owners, developers, and construction managers