Change
ManagementCornell Certificate Program

Cathy A. Enz is Lewis G. Schaeneman Jr. Professor of Innovation and Dynamic Management, Emeritus, at the Nolan School of Hotel Administration in the SC Johnson College of Business at Cornell University.

Professor Enz’s prior administrative roles included serving as the Associate Dean for Academic Affairs, Associate Dean for Industry Research and Affairs, executive director of the Center For Hospitality Research, and School of Hotel Administration management area coordinator. She has published over 100 journal articles and book chapters, as well as five books in the area of strategic management and innovation. Professor Enz’s research has been published in a wide variety of prestigious academic and hospitality journals, such as Administrative Science Quarterly, The Academy of Management Journal, and The Cornell Hospitality Quarterly.

Professor Enz has taught courses in innovation and strategic management and is the recipient of both outstanding teaching and research awards. She developed the Hospitality Change Simulation, a learning tool for the introduction of effective change which is available as an online education program of eCornell. Three strategic management courses are also available through eCornell. In addition, Professor Enz presents numerous executive programs around the world, consults extensively in North America, and serves on the Board of Directors of two privately owned hotel companies.

Prior to her academic activities, Professor Enz held several industry positions, including strategy development analyst in the office of corporate research for a large financial services organization and operations manager responsible for Midwestern United States customer service and logistics in the dietary food service division of a large U.S. healthcare corporation. She received her Ph.D. from the Fisher College of Business at Ohio State University and taught on the faculty of the Kelley School of Business at Indiana University prior to arriving at Cornell in 1990.

Samuel Bacharach is the McKelvey-Grant Professor Emeritus and Director of the Smithers Institute at the Cornell ILR School. He received his B.S. in economics from NYU., and his M.S. and Ph.D. from the University of Wisconsin.

Upon joining the Cornell faculty in 1974, Dr. Bacharach spent most of his time working on negotiation and organizational politics, publishing numerous articles and two volumes (“Power and Politics in Organizations” and “Bargaining: Power, Tactics, and Outcome,” both with Edward J. Lawler). In the 1980s he continued working on negotiation but shifted emphasis to the study of complex organizations, with the empirical referent being schools. Besides his academic articles, Dr. Bacharach has published a number of books on school management and leadership, such as “Tangled Hierarchies” (with Joseph Shedd) and “Education Reform: Making Sense of It All.”

Glen Dowell is an Associate Professor of Management and Organizations at the Johnson Graduate School of Management, Cornell University. He researches in the area of corporate sustainability, with a focus on firm environmental performance. Recent projects have investigated the effect of local demographic factors on changes in pollution levels, the role of corporate merger and acquisition in facilitating changes in facility environmental performance, and the relative influence of financial return and disruption on the commercial adoption of energy savings initiatives.

Professor Dowell’s research has been published in Management Science, Organization Studies, Advances in Strategic Management, Strategic Management Journal, Organization Science, Journal of Management, Industrial and Corporate Change, Journal of Business Ethics, and Administrative Science Quarterly. He is senior editor at Organization Science and co-editor of Strategic Organization, is on the editorial boards of Strategic Management Journal and Administrative Science Quarterly, and represents Cornell on the board of the Alliance for Research in Corporate Sustainability (ARCS). He is also the Division Chair for the Organizations and Natural Environment Division of the Academy of Management.

Professor Dowell teaches Sustainable Global Enterprise and Critical and Strategic Thinking. He is a faculty affiliate for the Center for Sustainable Global Enterprise and a faculty fellow at the Atkinson Center for a Sustainable Future.

Kate Walsh is Dean of the Cornell Nolan School of Hotel Administration and E. M. Statler Professor. A professor of management, Dean Walsh has been a member of the Hotel School’s faculty since 2000. She received her Ph.D. from the Carroll School of Management at Boston College and her MPS degree from Cornell’s School of Hotel Administration. She holds a Bachelor of Science degree in Accounting from Fairfield University.

Dean Walsh’s primary research is in identity, leadership, and career development. She also conducts research examining the impact of strategic human capital investments. In addition to contributing to numerous books, Dean Walsh’s articles have appeared in such outlets as Journal of Management, Journal of Service Research, Journal of Organizational Behavior, Journal of Vocational Behavior, Human Resource Management Review, Organization Science, Career Development International, The Service Industries Journal, Trends in Organizational Behavior, Research in Management Consulting, Journal of Applied Behavioral Science, The Learning Organization, International Journal of Hospitality Management, and The Cornell Hospitality Quarterly.

Dean Walsh has extensive industry experience. She is the former director of training and development for Nikko Hotels International, corporate training manager for the former Bristol Hotels, and senior auditor for Loews Corporation. Dean Walsh is also a former New York State Certified Public Accountant.

Dean Walsh began her second term as dean on July 2, 2021. Since the beginning of her administration, she has focused on positioning Nolan for the future of hospitality business education as well as contributing to the Cornell SC Johnson College of Business. This includes undertaking a comprehensive renewal of the graduate and undergraduate curricula, developing Nolan’s online global presence, launching two new graduate degree programs, and providing thought leadership for the hospitality industry, most notably through the creation of industry-based webinars to guide the industry during the pandemic as well as supporting extensive outreach and engagement through Nolan’s six centers and institutes.

Dean Walsh serves on the boards of the American Hotel and Lodging Association, including serving on its Educational Foundation’s DE&I committee, and Yonsei University’s School of Business.

After receiving her S.B. (Biology) and Ph.D. (Management) at the Massachusetts Institute of Technology, Jan Katz began teaching international management at New York University. Moving to Cornell 21 years ago, she continued teaching international management and marketing at the Johnson Graduate School of Management and, as of January 2008, at the School of Hotel Administration.

In addition to her teaching in the U.S., Dr. Katz has lectured in Argentina, Peru, Colombia, India, China, Belgium, and the U.K. She has trained executives and consulted for a diverse group of corporations, including SK Group (Korea), Aegon (Netherlands) and Corning (U.S.), as well as for NGOs, such as the Asian Development Bank (the Philippines) and the Conference Board (U.S.).

Dr. Katz’s research focuses on the means used by multinational corporations to create and sustain global competitive advantages through the management of international resources (people, ideas, etc.) and external forces (governmental and non-governmental organizations, culture, etc.).

Risa Mish is professor of practice of management at the Johnson Graduate School of Management. She designed and teaches the MBA Core course in Critical and Strategic Thinking, in addition to teaching courses in leadership and serving as faculty co-director of the Johnson Leadership Fellows program.

She has been the recipient of the MBA Core Faculty Teaching Award, selected by the residential program MBA class to honor the teacher who “best fosters learning through lecture, discussion and course work in the required core curriculum”; the Apple Award for Teaching Excellence, selected by the MBA graduating classes to honor a faculty member who “exemplifies outstanding leadership and enduring educational influence”; the “Best Teacher Award”, selected by the graduating class of the Cornell-Tsinghua dual degree MBA/FMBA program offered by Johnson at Cornell and the PBC School of Finance at Tsinghua University; the Stephen Russell Distinguished Teaching Award, selected by the five-year MBA reunion class to honor a faculty member whose “teaching and example have continued to influence graduates five years into their post-MBA careers”; and the Globe Award for Teaching Excellence, selected by the Executive MBA graduating class to honor a faculty member who “demonstrates a command of subject matter and also possesses the creativity, dedication, and enthusiasm essential to meet the unique challenges of an EMBA education.”

Mish serves as a keynote speaker and workshop leader at global, national, and regional conferences for corporations and trade associations in the consumer products, financial services, health care, high tech, media, and manufacturing industries, on a variety of topics, including critical thinking and problem solving, persuasion and influence, and motivating optimal employee performance. Before returning to Cornell, Mish was a partner in the New York City law firm of Collazo Carling & Mish LLP (now Collazo Florentino & Keil LLP), where she represented management clients on a wide range of labor and employment law matters, including defense of employment discrimination claims in federal and state courts and administrative agencies, and in labor arbitrations and negotiations under collective bargaining agreements. Prior to CC&M, Mish was a labor and employment law associate with Simpson Thacher & Bartlett in New York City, where she represented Fortune 500 clients in the financial services, consumer products, and manufacturing industries. She is admitted to practice before the U.S. Supreme Court and state and federal courts in New York and Massachusetts.

Mish is a member of the board of directors of SmithBucklin Corporation, the world’s largest trade association management company, headquartered in Chicago and TheraCare Corporation, headquartered in New York City. She formerly served as a Trustee of the Tompkins County Public Library, Vice Chair of the board of directors of the Community Foundation of Tompkins County, and member of the board of directors of the United Way of Tompkins County.

Rohit Verma (Professor, Operations, Technology, and Information Management area; School of Hotel Administration; Cornell SC Johnson College of Business) is currently on leave from Cornell University and serving as the Founding Provost/Rector (Chief Academic Officer) of VinUniversity, Hanoi, Vietnam. Prior to his current appointment, Dr. Verma was the Dean of External Relations for Cornell SC Johnson College of Business (May 2016 – June 2019), Singapore Tourism Board Distinguished Professor (January 2014 – June 2019), Executive Director of Cornell Institute for Healthy Futures (July 2015 – June 2018), and Executive Director of Cornell Center for Hospitality Research (July 2009 – June 2012).

A graduate of the Johnson MBA program, Angela Noble-Grange is a Senior Lecturer of Management Communication at Cornell University’s Johnson Graduate School of Management. Professor Noble-Grange teaches Oral Communication and Management Writing. Her interests include persuasive speaking and writing as well as gender and race differences in message perception.

Professor Noble-Grange was the founding director of the Office for Women and Minorities in Business (now ODI) in 1999 and president of the Noble Economic Development Group, a micro-enterprise development consulting company, from June 1994 to January 1999. She has served on numerous boards and is currently a trustee for Paul Smith’s College in the Adirondacks. Professor Noble-Grange earned her B.A. in Communication Studies and Russian in 1983 and her MBA from Johnson in 1994.

Professor Tony Simons teaches organizational behavior, negotiation, and leadership at the Cornell Nolan School of Hotel Administration. His research examines trust: employee trust in leaders, executive team member trust, and trust in supply chain relationships. Professor Simons’s research has focused on how well people are seen as keeping their word by delivering on their promises and living espoused values. This simple perception has huge practical consequences and is challenging to maintain impeccably. Professor Simons’s research and consulting work supports managers in meeting this challenge. He speaks, trains, consults, and designs surveys for organizations both within and beyond the hospitality industry.

Christopher J. Collins is Professor of Human Resource Studies and Director of Graduate Studies in the ILR School at Cornell University. He earned his Ph.D. in Organizational Behavior and Human Resources from the Robert H. Smith School of Business at the University of Maryland.

Dr. Collins teaches, conducts research, and consults in the areas of strategic human resource management, the role of HR practices and leadership in driving employee engagement, and the role of HR in driving firm innovation and knowledge creation. His research has been accepted for publication in the Academy of Management Journal, Journal of Applied Psychology, Personnel Psychology, Human Resource Management Review, and Human Performance. In addition, Dr. Collins serves on the editorial boards of the Academy of Management Journal, Journal of Applied Psychology, Journal of Management, and Personnel Psychology.

Dr. Collins currently teaches courses in Human Resource Management, Organizational Consulting, and Business Strategy to Master’s and undergraduate students in Cornell’s ILR School. He has taught executive development programs at Cornell University and the Society of Human Resource Management. He has also worked as a private HR consultant and conducted executive development programs for multiple Fortune 500 organizations and several startup organizations. Dr. Collins’ consulting work has primarily focused on talent management, employee engagement, and strategic HR planning.

Dr. Collins is a member of the Academy of Management, Strategic Management Society, and Society for Human Resource Management.