Jon McKenzie is Professor of Practice and Director of StudioLab, a critical design and media lab at Cornell University that connects researchers, designers, and organizations working in human rights, public health, and social and environmental justice. StudioLab teams collaborate on strategic storytelling through transmedia knowledge, using performance design thinking as a human-centered, iterative process of stakeholder alignment and shared dreaming. Jon is the author of Transmedia Knowledge for Liberal Arts and Community Engagement: A StudioLab Manifesto (2019) and Perform or Else: From Discipline to Performance (2001), and he holds degrees in Fine Arts, English, and Performance Studies and has also worked as a writer and UX designer in NYC. He is founder and former director of DesignLab at the University of Wisconsin-Madison, and co-founder of the performance group McKenzie Stojnić. In addition to workshops and consulting, Jon produces experimental videos, lecture performances, and other media. His work and that of StudioLab can be found at labster8.net.
Strategic
StorytellingCornell Certificate Program
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Overview and Courses
Being a great storyteller allows you to engage with your audience in a meaningful way, building their trust as you communicate your message. In this certificate program, you will apply transmedia practices, or techniques that leverage various forms of media, to communicate your message to various stakeholder groups.
By using any variety of media formats — videos, ad buttons, posters, social media, presentations, websites, or even comic books and graphic novels — you will discover how to choose the appropriate media form to engage specific stakeholders and create a campaign that targets and engages them.
Using real-world examples, you’ll break down different campaigns and explain how the elements work together to address your stakeholders. This certificate program will provide you with the opportunity to practice strategic storytelling through rapid prototyping using an innovative UX design frame, creation of information-based comics, and the design of TEDx-style and PechaKucha-based presentations using your own content. You will also analyze real-world advertising and information campaigns to assess which storytelling elements could be leveraged to make the communications more effective. By the end of the certificate program, you will be able to apply strategic frameworks to improve your storytelling ability and reach new audiences wherever your work takes you.
The courses in this certificate program are required to be completed in the order that they appear.
Course list
How can you convey one message but to different stakeholders? The challenge is that what appeals to a lawyer, for example, might not be relevant to a nurse. The key to this often-perplexing roadblock is strategic storytelling through transmedia. This practice uses strategic storytelling to convey your message to stakeholders across various forms of media, both print and digital.
In this course, you will gain a clear definition and examples of both strategic storytelling and transmedia knowledge. You will walk through various professional campaigns to explore the process and identify each piece of strategic storytelling. Throughout the course, you will put into practice the techniques and principles of both of these modalities in order to help you better reach your stakeholders, whomever they may be. By the end of this course, you will have a solid foundation to move forward with transmediating your knowledge to reach new stakeholders and make an impact.
- Apr 29, 2026
- Jun 24, 2026
- Aug 19, 2026
- Oct 14, 2026
- Dec 9, 2026
- Feb 3, 2027
- Mar 31, 2027
For your campaign to reach everyone who can support your cause or benefit from what your product or skills offer, it is important to take the time to establish who your stakeholders are and what they need. By using a tool called the Strategic Sparkline, you can do just that.
In this course, you will use the Strategic Sparkline to analyze content. You will then identify stakeholders and determine the context and goal of your story for each stakeholder. Finally, you will reconfigure your story to generate different forms of your message for various stakeholders. In addition, you will use different media forms to share these insights with the stakeholders you need to address. By the end of this course, you will have actionable insights on your audience to help set your campaigns up for success.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Strategic Storytelling Across Media
- May 13, 2026
- Jul 8, 2026
- Sep 2, 2026
- Oct 28, 2026
- Dec 23, 2026
- Feb 17, 2027
- Apr 14, 2027
Engaging your audience is arguably more difficult than ever before, and every organization is looking for insights to set them apart. In this course, you will explore the power of user experience (UX) as a method of impacting your stakeholders. You will discover how images, words, and sound grab attention, inform decisions, and trigger action. You will explore the three components of the UX design frame: experience design, information architecture, and information design. Once you are familiar with the framework, you will design the experience as you create user scenarios, user journey maps, and mood boards with S.T.A.R. moments. By the end of this course, you will have a broader perspective on the importance of UX design for storytelling and engaging your audience.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Strategic Storytelling Across Media
- Engaging Specific Stakeholders
- May 27, 2026
- Jul 22, 2026
- Sep 16, 2026
- Nov 11, 2026
- Jan 6, 2027
- Mar 3, 2027
- Apr 28, 2027
When contemplating the different forms of media you can use to reach your customers, it's important not to forget about information-based comics. Yes, comics! Often thought of as a format for children or teens, comics can be an effective way to reach new stakeholders. Information comics situate knowledge within concrete scenarios. The characters and plots bring the knowledge to life through dialogue, illustration, and narration. To create an information comic for your campaign, you will create characters, storyboards, dialogues, and imagery to help relay the knowledge to your stakeholders. Once you have established these elements, you will use a web-based website/software tool to bring your vision to reality.
In this course, you're going to be making an information comic. You will discover how to write dialogue, create storyboards, and pull together all of the elements into a story about your strategic storytelling campaign. You will also identify how you plan to reach your different stakeholders. In addition, you will explore a tool that you can use to create an info comic.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Strategic Storytelling Across Media
- Engaging Specific Stakeholders
- Jun 10, 2026
- Aug 5, 2026
- Sep 30, 2026
- Nov 25, 2026
- Jan 20, 2027
- Mar 17, 2027
- May 12, 2027
When it comes to creating presentations, it can be easy to feel overwhelmed while trying to strike the perfect balance of engagement, information, and simplicity. Using industry-standard techniques employed on platforms such as TEDx Talks and in styles such as PechaKucha, you have the ability to create a transformative presentation that moves your audience through images and narration. These styles challenge you to focus on your message, which enables you to transform your presentation and empower and motivate your stakeholders through user experience and information design.
Throughout the course, you will explore the functions and forms of presentations; develop a presentation using important components drawn from TEDx and PechaKucha; and practice, present, and refine your presentation, allowing you to experience the process from start to finish. By the end of this course, you will have your own presentation, highlighting the best practices you acquired during the strategic creation process.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Strategic Storytelling Across Media
- Engaging Specific Stakeholders
- Apr 29, 2026
- Jun 24, 2026
- Aug 19, 2026
- Oct 14, 2026
- Dec 9, 2026
- Feb 3, 2027
- Mar 31, 2027
eCornell Online Workshops are live, interactive 3-hour learning experiences led by Cornell faculty experts. These premium short-format sessions focus on AI topics and are designed for busy professionals who want to gain immediately applicable skills and strategic perspectives. Workshops include faculty presentations, breakout discussions, and guided hands-on practice.
The AI Workshops All-Access Pass provides you with unlimited participation for 6 months from your date of purchase. Whether you choose to attend one workshop per month, or several per week, the All-Access Pass will allow you to customize your AI journey and stay on top of the latest AI trends.
Workshops cover a range of cutting-edge AI topics applicable across industries, hosted by Cornell faculty at the forefront of their fields. Whether you are just getting started with AI, seeking to build your AI skillset, or exploring advanced applications of AI, Workshops will provide you with an action-oriented learning experience for immediate application in your career. Sample Workshops include:
- Work Smarter with AI Agents: Individual and Team Effectiveness
- Leading AI Transformation: Bigger Than You Imagine, Harder Than You Expect
- Using AI at Work: Practical Choices and Better Results
- Search & Discoverability in the Era of AI
- Don't Just Prompt AI - Govern it
- AI-Powered Product Manager
- Leverage AI and Human Connection to Lead through Uncertainty
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How It Works
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Faculty Author
Key Course Takeaways
- Apply strategic storytelling methods to an existing communication campaign
- Develop a roadmap to tailor your content to different stakeholders and achieve the desired outcome
- Create a set of simple prototypes using rapid development for a variety of audiences
- Produce a transformative presentation that empowers your audience

Download a Brochure
Not ready to enroll but want to learn more? Download the certificate brochure to review program details.

What You'll Earn
- Strategic Storytelling Certificate from Cornell University’s College of Arts and Sciences
- 70 Professional Development Hours (7 CEUs)
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Who Should Enroll
- Marketers and brand managers
- Community-based educators
- Grant writers
- Communication leaders in fields such as healthcare, environment, and public policy
- Executives
- Communications consultants
- Individuals seeking to better communicate their ideas and build a professional identity
Frequently Asked Questions
Every organization competes for attention across channels, and even strong ideas can fall flat when the message is not shaped for the people who need to act. Cornell’s Strategic Storytelling Certificate helps you communicate one core message in ways that resonate with different stakeholder groups, whether you are persuading decision makers, mobilizing employees, or engaging community partners.
In this certificate program, authored by faculty from Cornell College of Arts and Sciences, you will learn practical frameworks for strategic storytelling and transmedia then apply them to your own communication challenge. You will analyze real campaigns, map stakeholder needs, and design content that blends narrative and argument across formats such as social media, presentations, websites, and graphic narratives.
You will finish with repeatable systems you can bring back to work, plus tangible prototypes you can share, test, and refine with real audiences. If you want clearer messages, stronger stakeholder engagement, and practical prototypes you can use at work right away, you should choose Cornell’s Strategic Storytelling Certificate.
Most online storytelling courses focus on consuming content, picking up tips, and working through generic assignments with limited feedback. Cornell’s Strategic Storytelling Certificate is built for applied practice and real-world communication work, so you are not just learning principles, you are building assets and a strategy you can use.
You learn in a small, cohort-based environment with an expert facilitator who guides discussions and provides personalized feedback on your project work. That structure matters when you are developing a campaign, because you can test your thinking, refine your messaging, and get specific input as you iterate.
The content itself is also distinctive. You will use defined frameworks for analyzing and designing communication across media, then move into rapid prototyping through user experience design, information comics, and presentation formats inspired by TED-style talks and PechaKucha constraints. The result is a practical, human-centered approach to storytelling that helps you tailor one message for many stakeholders and contexts.
Enrolling in Cornell’s Strategic Storytelling Certificate also provides you with a 6-month All-Access Pass to eCornell's live online AI Workshops, interactive sessions led by world-class Cornell faculty that combine Ivy League insight with practical applications for busy professionals. Each 3-hour Workshop features structured instruction, guided practice, and real tools to build competitive AI capabilities, plus the opportunity to connect with a global cohort of growth-oriented peers. While AI Workshops are not required, they enhance certificate programs through:
- Integrating AI perspectives across most curricula
- Responding to emerging AI developments and trends
- Offering direct engagement with Cornell faculty at the forefront of AI research
Communication challenges show up in nearly every role, from pitching ideas to aligning teams to explaining complex initiatives to the public. Cornell’s Strategic Storytelling Certificate is designed for professionals who need to engage specific stakeholder groups and want a structured way to translate expertise into messages that people will understand and act on.
The Strategic Storytelling Certificate is a strong fit if you are a marketer or brand manager, community-based educator, grant writer, communications leader in areas like healthcare, environment, or public policy, executive, or communications consultant. It is also well suited if you are building a professional identity and want to communicate your ideas more clearly across platforms.
Because the work centers on analyzing and redesigning campaigns, you will get the most value when you bring a real initiative, message, or audience challenge you want to improve.
Your work in Cornell’s Strategic Storytelling Certificate centers on building and iterating real communication assets. Across the program, you practice analyzing existing campaigns, mapping stakeholder needs, and producing prototypes in multiple formats so you can learn what changes when you adapt one message for different audiences.
Examples of projects past learners have created include:
- A funny illustrated guide that turns the stress of buying your first home into a straightforward checklist with personality and clear action steps
- A community challenge where a local festival becomes the setting for teaching disaster preparedness through team-based activities that actually feel fun instead of scary
- A storytelling project that uses the idea of "breaking down walls" to show how peer support groups, advocacy training, and policy changes can make real differences for foster care alumni
- A mini-comic that follows a food truck owner, an insurance agent, and a city council member to explain how small business coverage actually works and why it matters for local economies
- A training scenario where employees learn to spot fake emails and suspicious links by walking through realistic workplace situations, showing how fast action can protect the entire team
You will leave with a set of practical deliverables and a process you can reuse whenever you need to align stakeholders, strengthen a campaign, or make a complex idea easier to act on.
Cornell’s Strategic Storytelling Certificate equips you to translate complex work into clear, stakeholder-specific messages and prototypes that support better decisions and action.
After completing the Strategic Storytelling Certificate, you will be prepared to:
- Apply strategic storytelling methods to an existing communication campaign
- Develop a roadmap to tailor your content to different stakeholders and achieve the desired outcome
- Create a set of simple prototypes using rapid development for a variety of audiences
- Produce a transformative presentation that empowers your audience
Students often describe Cornell’s Strategic Storytelling Certificate as highly practical and immediately usable at work. In survey feedback, learners highlight the value of structured storytelling frameworks for message clarity and stakeholder engagement, along with hands-on creation tools like storyboards and information comics. Many emphasize that the biggest payoff comes from applying the frameworks to real initiatives such as client pitches, internal communications, and nonprofit or public-facing campaigns, supported by timely, specific facilitator feedback. Learners also report leaving with repeatable systems for shaping narratives across multiple media formats, stronger presentation and pitching skills, and a more confident ability to communicate persuasively across audiences and channels.
What truly sets eCornell apart is how our programs unlock genuine career transformation. Learners earn promotions to senior positions, enjoy meaningful salary growth, build valuable professional networks, and navigate successful career transitions.
Cornell’s Strategic Storytelling Certificate, which consists of 5 short courses, is designed to be completed in 3 months. Each course in this certificate runs for 2 weeks, with a typical weekly time commitment of 5 to 7 hours.
You can complete most learning activities on your own schedule, including watching course videos, working through interactive exercises, and building your projects. The experience stays structured through weekly milestones and facilitated discussions, plus opportunities for live sessions that create opportunities to connect with your facilitator and peers in real time.
Because the work is project-based, many learners find the schedule feels most manageable when they set aside consistent blocks of time each week to draft, get feedback, and revise.
Students in Cornell’s Strategic Storytelling Certificate often describe it as a highly practical, creativity-stretching experience that helps them craft clearer narratives, design stronger campaigns, and communicate more persuasively across audiences and channels. Many say the biggest value comes from learning structured storytelling frameworks and then immediately applying them to real initiatives at work, from client pitches to internal communications and nonprofit campaigns.
Common themes students highlight include:
- Practical storytelling frameworks for stakeholder engagement and message clarity
- Hands-on creation tools such as storyboards and information comics to bring ideas to life
- Clear ways to shape and structure narratives across different media formats, including transmedia thinking
- Presentation and pitching techniques that improve how they communicate with clients and teams
- Campaign design and ideation methods that turn insights into actionable strategy
- Project-based assignments that connect directly to real workplace challenges
- A well-paced micro-learning format with short lessons that are easy to revisit
- Strong facilitator presence, with timely, specific feedback that helps sharpen thinking
- Flexibility to complete work around demanding schedules and time zones
- A learning experience that feels rigorous, engaging, and worth the investment
Learners frequently note that they leave with repeatable systems they can use right away, plus a stronger ability to translate complex ideas into compelling stories that drive decisions and action.
Most of your learning in Cornell’s Strategic Storytelling Certificate happens through making and revising work, not just reading about best practices. You will analyze real campaigns, map stakeholder needs, and then build communication prototypes that fit the people you need to reach.
You will have the opportunity to create practical deliverables such as stakeholder scenarios, journey maps, mood boards that define a campaign’s look and feel, an information comic built from script and storyboard, and a presentation designed under clear constraints that push clarity and focus. Throughout, your facilitator provides feedback so you can iterate and improve.
By the end of your work in Cornell’s Strategic Storytelling Certificate, you should have artifacts you can adapt for workplace use, along with a repeatable process for turning complex ideas into stakeholder-ready communication across media.
A formal design or marketing background is not required to benefit from Cornell’s Strategic Storytelling Certificate. The program teaches you step-by-step frameworks for analyzing campaigns, identifying stakeholders, and selecting media forms that fit different contexts.
You will work with practical tools that make the process more approachable, including structured story frameworks, design frames for evaluating conceptual, aesthetic, and technical choices, and UX methods like scenarios, journey maps, and mood boards. The assignments are designed so you can apply them to your own organization, client work, or community initiative, even if you are new to building creative prototypes.
The most helpful preparation is simply having a real message or campaign you want to improve and a willingness to test, revise, and refine your work based on feedback.
Cornell’s Strategic Storytelling Certificate teaches you a set of structured methods you can use to plan, evaluate, and redesign communication across stakeholder groups and media.
You will learn how to:
- Analyze campaigns using a design frame that examines conceptual, aesthetic, and technical choices
- Map a stakeholder-focused narrative arc that moves from “what is” to “what could be,” clarifying why the message matters, what it is, and how someone can act
- Expand one story into multiple stakeholder-specific versions using tools that help you document goals, contexts, and media options
- Apply user experience methods to design the end-to-end experience, including scenarios and journey mapping
- Prototype communication in formats such as information comics and concise presentation styles that enforce clarity
Together, these frameworks help you move beyond instinct and toward a repeatable process for creating stories that are easier to understand, easier to share, and more likely to prompt action.
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Strategic Storytelling
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