Course list

Managing people in a healthcare organization is all about effective communication and good leadership practices—both of which will allow you to create a top-notch team. In this course, Dr. Karpman will share his expertise in medicine and business and give you a framework  to evaluate yourself and the people you work with through the lens of your organization's mission, vision, and values. You'll also work to solve communication issues at both the organizational and individual levels.

In the five-part course project, Dr. Karpman will challenge you to define goals and values, plan for performance management, find efficiencies by planning better meetings, refine your mediation skills, and evaluate organizational communication. Dr. Karpman will also talk to you about the importance of promoting a culture of safety, and using time-tested teamwork and performance strategies to improve your organization.

  • May 20, 2026
  • Jul 15, 2026
  • Sep 9, 2026
  • Nov 4, 2026
  • Dec 30, 2026
  • Feb 24, 2027
  • Apr 21, 2027

To be an effective leader, healthcare professionals must be able to monitor, analyze, and make decisions about the financial status and growth of their organizations. In this course, Dr. Robert Karpman, a surgeon and entrepreneur, explores the basic elements and practices of financial monitoring and management. 

The course begins with a look at common financial statements. You will then examine financial ratios and determine how they can be used for benchmarking and performance management. Finally, you will look at financial projections and how they are used to support business plans.  At the end of this course, healthcare professionals who have little or no financial experience will be able to analyze and work with their organization's financial reports.  

It is recommended to only take this course if you have completed Managing People in a Healthcare Setting or have equivalent experience.

  • Jun 3, 2026
  • Jul 29, 2026
  • Sep 23, 2026
  • Nov 18, 2026
  • Jan 13, 2027
  • Mar 10, 2027
  • May 5, 2027

To be a true leader in your healthcare organization, you must be able to give informed opinions on strategic investment opportunities. This means you must understand the basics behind capital building projects, new healthcare programs, or any other major initiatives that require critical analysis of investment versus returns, and consideration of funding options.

In this course, Dr. Robert Karpman, a surgeon and entrepreneur, leads you through the processes used in cost-benefit and cost-effectiveness analyses. You will learn about return on investment (ROI), risk, the role of inflation, and how to compare investment opportunities against the returns expected from a simple cash investment.

You will also become well-versed in healthcare marketing, another important form of investment. Included in this course is a five-part course project which will guide you in applying what you learned to your own career. You will also gain a set of tools and resources you can download for future use.

It is recommended to only take this course if you have completed Managing People in a Healthcare Setting and Assessing Your Organization's Finances or have equivalent experience.

  • Apr 22, 2026
  • Jun 17, 2026
  • Aug 12, 2026
  • Oct 7, 2026
  • Dec 2, 2026
  • Jan 27, 2027
  • Mar 24, 2027

Healthcare in the United States is a business and, like most businesses, its leaders, staff, and advisors must be focused on revenue. However, there are opportunities unique to the healthcare industry that leaders need to be aware of to truly lead their practice to success.

In this course, Dr. Robert Karpman, a seasoned medical professional, will guide you through must-know information when it comes to surveying the financial and economic opportunities within your organization. Much of the course will focus on becoming more profitable by reducing costs, evaluating contracts, improving processes, and maximizing reimbursements. In the course project, you will apply best practices and personal experience to real-world scenarios. 

You will walk away from this course equipped to make economically sound decisions in your organization while also keeping your patients' safety and care standards at the forefront.

It is recommended to only take this course if you have completed Managing People in a Healthcare Setting, Assessing Your Organization's Finances, and Planning Healthcare Investments and Marketing or have equivalent experience.

  • May 6, 2026
  • Jul 1, 2026
  • Aug 26, 2026
  • Oct 21, 2026
  • Dec 16, 2026
  • Feb 10, 2027
  • Apr 7, 2027

Healthcare organizations today must pay as much attention to their financial performance and profitability as they do patient care. This means that healthcare leaders must have a firm grasp on cost accounting and budgeting.

This course is designed to help you to use accounting and budgeting techniques to improve your organization's bottom line. It begins with a look at best practices in cost accounting, and then moves to broader, strategic steps you can take to implement managerial accounting. The latter half of the course focuses on budgeting, including different approaches to budgeting and the importance of addressing budget variances.

The four-part course project helps you apply what you learn to your own situation, and a set of templates and downloadable tools provide resources designed to assist you as you implement key concepts in the course.

It is recommended to only take this course if you have completed Managing People in a Healthcare Setting, Assessing Your Organization's Finances, Planning Healthcare Investments and Marketing, and Addressing Healthcare Economics or have equivalent experience.

  • May 20, 2026
  • Jul 15, 2026
  • Sep 9, 2026
  • Nov 4, 2026
  • Dec 30, 2026
  • Feb 24, 2027
  • Apr 21, 2027

Patient care, outcomes and safety are of utmost importance in healthcare. This course will explore how to provide stellar service that focuses on safety and positive patient experiences while implementing new systems to enhance operational efficiency.  

This course focuses on the processes, standards, measures, and tools that enable you to improve both the quality and efficiency of your healthcare services. The course begins with a look at expectations and standards upheld by rating services and regulatory agencies, and then considers how inpatient and outpatient performance measures can be implemented. It moves on to address the use of root cause and failure mode analyses as well as efficiency improvement tools relevant to healthcare. The course concludes with specific steps you can take to improve patient satisfaction scores.

The five-part course project helps you apply what you learn to your practice, and provides a set of templates and downloadable tools designed to assist you as you implement key concepts in the course.

It is recommended to only take this course if you have completed Managing People in a Healthcare Setting, Assessing Your Organization's Finances, Planning Healthcare Investments and Marketing, Addressing Healthcare Economics, and Guiding Your Organization's Costs and Budgets or have equivalent experience.

  • Jun 3, 2026
  • Jul 29, 2026
  • Sep 23, 2026
  • Nov 18, 2026
  • Jan 13, 2027
  • Mar 10, 2027
  • May 5, 2027

With lives at stake, the healthcare industry is subject to many complex regulations. Understanding and navigating the government regulations is an important responsibility of all healthcare leaders. 

With a practical focus, this course outlines an approach designed to help you understand and comply with the essential requirements of regulatory agencies. The course begins with a look at regulations and the government bodies that issue them. It moves on to discuss the role of compliance officers within an organization and the steps an organization can take to ensure regulatory compliance. The course concludes with a discussion of healthcare liability and how organizations can reduce their exposure, routinely as well as in the case of medical error.

The four-part course project helps you apply what you learn to your own situation, and a set of templates and downloadable tools provides resources designed to assist you as you implement key concepts in the course.

It is recommended to only take this course if you have completed Managing People in a Healthcare Setting, Assessing Your Organization's Finances, Planning Healthcare Investments and Marketing, Addressing Healthcare Economics, Guiding Your Organization's Costs and Budgets, and Improving Quality and Performance of Healthcare Services or have equivalent experience.

  • Apr 22, 2026
  • Jun 17, 2026
  • Aug 12, 2026
  • Oct 7, 2026
  • Dec 2, 2026
  • Jan 27, 2027
  • Mar 24, 2027

eCornell Online Workshops are live, interactive 3-hour learning experiences led by Cornell faculty experts. These premium short-format sessions focus on AI topics and are designed for busy professionals who want to gain immediately applicable skills and strategic perspectives. Workshops include faculty presentations, breakout discussions, and guided hands-on practice.

The AI Workshops All-Access Pass provides you with unlimited participation for 6 months from your date of purchase. Whether you choose to attend one workshop per month, or several per week, the All-Access Pass will allow you to customize your AI journey and stay on top of the latest AI trends.

Workshops cover a range of cutting-edge AI topics applicable across industries, hosted by Cornell faculty at the forefront of their fields. Whether you are just getting started with AI, seeking to build your AI skillset, or exploring advanced applications of AI, Workshops will provide you with an action-oriented learning experience for immediate application in your career. Sample Workshops include:

  • Work Smarter with AI Agents: Individual and Team Effectiveness
  • Leading AI Transformation: Bigger Than You Imagine, Harder Than You Expect
  • Using AI at Work: Practical Choices and Better Results
  • Search & Discoverability in the Era of AI
  • Don't Just Prompt AI - Govern it
  • AI-Powered Product Manager
  • Leverage AI and Human Connection to Lead through Uncertainty

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How It Works

Frequently Asked Questions

Healthcare leaders are asked to do more than deliver excellent care. You are often expected to manage teams, understand budgets, evaluate investments, improve performance, and stay compliant in a heavily regulated environment. Cornell’s Healthcare Management Certificate equips you to handle those responsibilities with practical, healthcare-specific management skills. In this certificate program, authored by faculty from the Cornell SC Johnson College of Business, you will build confidence in leading cross-disciplinary teams, interpreting financial statements and ratios, making financially sound investment and marketing decisions, managing costs and budgets, improving quality and patient satisfaction, and navigating regulatory requirements and liability considerations. You will practice what you learn through structured, multi-part projects that connect directly to your role and your organization. You’ll also learn alongside a small, facilitated cohort, so you can pressure-test ideas with peers and get feedback as you turn concepts into action. If you want stronger leadership with clinicians and staff, practical financial and operational decision-making skills, and a clear framework for improving quality while staying compliant, you should choose Cornell’s Healthcare Management Certificate.
Many online healthcare management courses are largely self-directed, with generic assignments and limited feedback. Cornell’s Healthcare Management Certificate is built around a human-centered, cohort-based learning experience that helps you apply business and management concepts directly to real healthcare settings. You learn from a faculty-designed curriculum and then bring the ideas to life through expert-facilitated discussions, graded applied projects, and opportunities for live sessions where you can ask questions and work through implementation details. The result is a structured experience that supports momentum and accountability without requiring you to be online all day. Cornell’s Healthcare Management Certificate is intentionally healthcare specific. You will work with the types of tools and decisions healthcare leaders face, such as interpreting financial statements and benchmarking ratios, developing projections, evaluating ROI and financing approaches for capital investments, improving reimbursement and contract terms, implementing cost accounting and budgeting with variance analysis, using root-cause and failure-mode thinking for safety, and improving patient satisfaction and service performance. Enrolling in this certificate also provides you with a 6-month All-Access Pass to eCornell's live online AI Workshops, interactive sessions led by world-class Cornell faculty that combine Ivy League insight with practical applications for busy professionals. Each 3-hour Workshop features structured instruction, guided practice, and real tools to build competitive AI capabilities, plus the opportunity to connect with a global cohort of growth-oriented peers. While AI Workshops are not required, they enhance certificate programs through: * Integrating AI perspectives across most curricula * Responding to emerging AI developments and trends * Offering direct engagement with Cornell faculty at the forefront of AI research
Cornell’s Healthcare Management Certificate is designed for healthcare professionals who are moving into, or currently working in, administrative and managerial responsibilities and want a business and operations foundation that fits healthcare realities. You are a strong fit if you are: * A doctor, nurse, dentist, or clinician leading a unit, service line, clinic, or practice * A physical therapy or veterinary professional stepping into operational oversight * A healthcare professional who needs to collaborate more effectively with finance, operations, compliance, or quality teams * A pre-med, pre-dental, or pre-vet student seeking early exposure to the management side of healthcare Cornell’s Healthcare Management Certificate is also well-suited if you have limited formal finance training and want a guided way to build confidence with budgets, financial statements, investment decisions, quality measures, and compliance responsibilities.
Project work in Cornell’s Healthcare Management Certificate is designed to turn course concepts into practical outputs you can use in your organization, from financial analysis and budgeting to process improvement and communication. Examples of projects completed by past learners include: * Building a lightweight budgeting and cost-control system for a small outpatient clinic by setting decision rules for uninsured lab spending, renegotiating vendor pricing, and tracking monthly variance against budget targets * Reducing emergency department-to-inpatient transfer delays by mapping each handoff step, automating bed and notification workflows in the EHR, and piloting standardized SBAR communication to cut throughput time * Improving discharge understanding and medication communication by redesigning discharge instructions to a patient-friendly format and using teach-back scripting to reduce preventable readmissions and post-discharge confusion * Shortening operating room turnaround and start-to-incision time by applying DMAIC process improvement, removing bottlenecks across perioperative phases, and tracking time savings tied to additional case capacity * Stabilizing revenue after a major claims disruption by switching reimbursement vendors, adding cybersecurity safeguards, and instituting monthly claim audits to protect cash flow and preserve staff compensation plans Across the Healthcare Management Certificate, you build a toolkit of templates and plans that support stronger leadership, clearer financial decision making, and measurable service improvements.
Cornell’s Healthcare Management Certificate helps you become a more credible, well-rounded healthcare leader by strengthening how you lead people and how you make financial, operational, and compliance-related decisions. After completing the Healthcare Management Certificate, you will have the skills to: * Manage cross-disciplinary teams effectively in order to hit organizational goals * Analyze financial statements to assess the financial stability and progress of an organization * Apply standard financial ratios to financial data to make strategic decisions * Use a systematic analysis to assess the impact of proposed purchases or services * Apply the principles of service marketing to healthcare organizations * Add value to patient and payer relationships through the application of marketing principles * Determine economic strategies suited to the dynamics of healthcare * Apply best practices in cost accounting to improve profitability of a healthcare unit or organization * Select a budgeting approach and develop budget estimates * Consider quality expectations and standards relevant to healthcare facilities * Implement inpatient and outpatient performance measures defined by reimbursement providers and regulators * Prepare to implement guidelines and practices that meet healthcare and labor regulations Students consistently report that Cornell’s Healthcare Management Certificate improves confidence with the business side of healthcare, especially budgeting, financial statements, forecasting, and performance measures, and that the learning feels practical and job-relevant. Learners also highlight hands-on projects they can translate into workplace initiatives, quality improvement and performance measurement tools they can apply in clinics and hospitals, realistic scenarios tied to day-to-day management challenges, and a flexible, well-organized online experience supported by helpful, responsive facilitators who provide timely, constructive feedback. In addition, because eCornell represents the pinnacle of premium online professional education, participants in eCornell's programs often experience long-term career transformation such as promotions to more senior roles, salary increases, improved networking opportunities, and successful career transitions.
Cornell’s Healthcare Management Certificate, which consists of 7 short courses, is designed to be completed in 4 months. Each course in this certificate runs for 2 weeks, with a typical weekly time commitment of 3 to 5 hours. Designed for busy clinicians and healthcare professionals, most coursework is asynchronous, so you can complete readings, videos, assignments, and project work around clinical and personal schedules. To keep you supported and connected, the experience also includes interactive elements such as facilitated discussions and opportunities for live sessions where you can engage with your cohort and ask questions while you work through real-world application.
Students in Cornell’s Healthcare Management Certificate consistently describe a practical, job-relevant learning experience that helps them think and lead more effectively in real healthcare settings. Many say the program strengthens their confidence with the business side of healthcare, especially when it comes to understanding budgets, financial statements, performance measures, and the realities of improvement work across clinics and hospitals. Common themes students highlight include: * Strong focus on healthcare-specific leadership, operations, and organizational decision making * Clear explanations of budgeting, forecasting, and interpreting financial statements in a healthcare context * Hands-on projects that translate directly to workplace initiatives, from variance analysis to process improvement * Quality improvement and performance measurement tools students can apply to services, outcomes, and patient-facing processes * Realistic scenarios that connect course concepts to day-to-day healthcare management challenges * Short, high-impact video lessons that make complex topics feel approachable * A well-organized online experience that is easy to navigate and simple to keep on track * Flexibility that works for full-time professionals and working parents * Helpful, responsive facilitators who provide timely, constructive feedback * A structured, step-by-step format that supports learners returning to school after time away
Prior finance or accounting experience is not required to benefit from Cornell’s Healthcare Management Certificate. The finance-focused learning is taught for healthcare professionals who may be seeing income statements, balance sheets, cash flow statements, and ratios in meetings without having had formal training. You will learn how to interpret core financial statements, apply standard ratios for benchmarking, and build projections that support business plans and service initiatives. The program also builds into cost accounting, budgeting approaches, and variance analysis so you can connect day-to-day decisions to financial performance. If you already have experience with healthcare finance, Cornell’s Healthcare Management Certificate can still help you by providing a structured set of tools and templates, plus a broader management foundation that connects finance to quality, operations, marketing, and compliance.
Improving service performance in healthcare requires measurement, process discipline, and a clear focus on safety and patient experience. Cornell’s Healthcare Management Certificate addresses these priorities by teaching you how to assess quality expectations and standards, select and benchmark performance measures, and apply structured methods to improve results. You will practice tools such as root-cause analysis and failure-mode thinking to understand how safety events occur and how to reduce risk. You’ll also learn practical approaches to operational efficiency, including mapping a patient visit to identify bottlenecks and waste, and developing targeted plans to improve patient satisfaction scores based on standard survey measures. This quality and performance emphasis helps you participate more effectively in improvement work, whether you are in a clinic, hospital, long-term care setting, or other patient-facing environment.
Healthcare leaders are expected to meet essential regulatory requirements while keeping patient care and safety at the center. Cornell’s Healthcare Management Certificate prepares you to map the regulations that apply to your organization, clarify accountability for compliance work, and build practical routines for keeping up with changing rules. You will explore how compliance officers function inside healthcare organizations, how to prioritize compliance efforts based on risk and patient impact, and how to respond to audits with clear documentation and corrective action. The Healthcare Management Certificate also addresses healthcare liability by focusing on risk-reduction practices and appropriate responses to medical error, including communication and documentation habits that reduce exposure. This training is especially valuable if you are stepping into a role that interfaces with billing integrity, labor rules, privacy expectations, or organizational risk management.