Course list

Healthcare delivery continues to be in a state of constant change and as a result, today's healthcare leaders must transform the way their organizations respond to and lead change initiatives. In this course, professionals will “reset” their thinking around how best to understand, measure, implement, and lead successful change initiatives.

Leaders will assess their current culture, map out the ideal future state, create a business strategy consistent with the organization's vision and values, and ultimately implement the strategies or business processes needed to affect and support the organizational culture they want.

  • Apr 22, 2026
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Healthcare organizations and the physicians who run them often approach the task of management in much the same way as they approach a patient: they quickly identify symptoms or problems, make a diagnosis or analysis, and develop a treatment plan or solution. While this technique may work when making decisions about day-to-day operations, it's inadequate for evaluating the overall health of an organization and for making long-term survival plans. Effective strategic planning requires healthcare managers to shift their perspective from being a service organization to being a business.

This course teaches you several models to help you lay the foundations of a strategic plan based on the existing strengths, weaknesses, opportunities, and threats facing your organization. Ultimately, you will learn how to collect the right data to help you evaluate whether to invest in, discontinue, or develop certain products and services to ensure any strategic plan you devize will be profitable and in alignment with your organization's mission and vision.

  • May 6, 2026
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  • Jan 13, 2027

Many medical groups develop strategic plans that are never implemented because the plans did not articulate how to measure progress, did not assign resources to do the work, and did not consider how to report on the goals.

This course asks you to apply organizational information you've gathered using analysis tools such as SWOT, BCG, and Porter's Five Forces to develop a strategic plan that includes specific details about who, what, when, where, and how to work on each of the agreed-upon strategic goals.

Ultimately, this course will equip you with the tools to be able to develop a comprehensive strategic plan that involves the right stakeholders and that aligns with your organization's core mission and values.

  • May 20, 2026
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  • Sep 23, 2026
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  • Dec 16, 2026
  • Jan 27, 2027

The American healthcare system is continuously in flux and requires adaptability from those working in the industry. As a leader, it's also imperative that you make your organizations efficient and safe; improving quality is job number one. This unique balance of priorities requires healthcare leaders to ensure that everyone across the organization is in support of and working towards achieving new initiatives that will secure organization's competitiveness into the future.

In this course, you will learn how to prepare your organization for change at the individual, departmental, and organizational level by focusing on communication and the development of a change management plan.

  • Apr 22, 2026
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  • Dec 30, 2026

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University's Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you'll do so in a way that creates the optimal conditions for success.

  • May 6, 2026
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In today's workforce, adaptation and responsiveness are key elements in the success for an organization. As turnaround times shorten and demands increase, organizations must leverage teams to reach strategic goals and fulfill initiatives. Based on the expertise and research of Kate Walsh, PhD, students in this course will diagnose team needs, set expectations for development, utilize conflict to augment change, and build team autonomy to support leaders in embracing a more strategic focus.
  • May 6, 2026
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  • Jul 29, 2026

Symposium sessions feature two days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Leadership Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium in which we’ll discuss the ways that leaders across industries have continued engaging their teams over the past two years while pivoting in strategic ways. You will support your coursework by applying your knowledge and experiences to relevant topics for leaders. Throughout this Symposium, you will examine different areas of leadership, including innovation, strategy, and engagement. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from various industries.

          All sessions are held on Zoom.

          Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

          eCornell Online Workshops are live, interactive 3-hour learning experiences led by Cornell faculty experts. These premium short-format sessions focus on AI topics and are designed for busy professionals who want to gain immediately applicable skills and strategic perspectives. Workshops include faculty presentations, breakout discussions, and guided hands-on practice.

          The AI Workshops All-Access Pass provides you with unlimited participation for 6 months from your date of purchase. Whether you choose to attend one workshop per month, or several per week, the All-Access Pass will allow you to customize your AI journey and stay on top of the latest AI trends.

          Workshops cover a range of cutting-edge AI topics applicable across industries, hosted by Cornell faculty at the forefront of their fields. Whether you are just getting started with AI, seeking to build your AI skillset, or exploring advanced applications of AI, Workshops will provide you with an action-oriented learning experience for immediate application in your career. Sample Workshops include:

          • Work Smarter with AI Agents: Individual and Team Effectiveness
          • Leading AI Transformation: Bigger Than You Imagine, Harder Than You Expect
          • Using AI at Work: Practical Choices and Better Results
          • Search & Discoverability in the Era of AI
          • Don't Just Prompt AI - Govern it
          • AI-Powered Product Manager
          • Leverage AI and Human Connection to Lead through Uncertainty

          Organizations are fraught with struggle, often dealing with underperforming employees, disagreements between individuals and departments, unclear chains of responsibility, and general failures to live up to their goals. Fortunately, we all have ready access to a surprising ally to address these challenges: accounting systems.

          In this course, you will understand the power of accounting to solve a wide range of managerial problems. You will identify the languages of stewardship and governance, examine the principles of moral accounting, refresh your understanding of double-entry bookkeeping, and explore the realities of human nature. Provided deliberation guides will assist you in a step-by-step method to address conflict, redistribute responsibilities, identify problems in governance, and explore causes for unwanted behavior. Finally, you will practice making recommendations for systems to create organizations that are both productive and moral.

          • Jun 3, 2026
          • Aug 26, 2026
          • Nov 18, 2026
          • Feb 10, 2027
          • May 5, 2027

          One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean?

          In simple terms, innovation is the practical application of creative ideas to drive organizational results; innovation results in something useful that benefits the organization. In this course, Cornell University's Professor Samuel Bacharach, Ph.D., clears away common misconceptions about the mystery surrounding this popular buzzword and identifies how individuals can harness creative energy to drive innovative results. Students will identify strategies for encouraging divergent thinking and examine methods of fostering a culture of innovation.
          • Apr 22, 2026
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          Being able to negotiate is a practical, everyday skill that is critical for anyone working within an organization. The good news is it's a skill you can practice and master. Negotiation skills are ones you can use in any context and, once you master the behaviors of effective negotiation, you will use all the time. In this course, developed by Cornell University's Professor Samuel Bacharach, Ph.D., you will develop an awareness that every conversation is a negotiation, and you will identify the critical components of effective negotiation.

          • May 6, 2026
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          • Jul 15, 2026
          • Jul 29, 2026

          All leadership is change leadership. Good leadership isn't about stagnation; it's about moving ahead. In this course, Cornell University's Professor Samuel Bacharach, Ph.D., explores the fundamental, practical skills that effective leaders have mastered.

          Effective change leaders do three things; they anticipate where things are moving, they facilitate the implementation of change, and they sustain momentum by taking charge and moving things ahead. Great change leaders know how to be both proactive and reactive, as Professor Bacharach explains. Students in this course will examine their own leadership styles and practice skills that will help them translate ideas into organizational results, find ways to overcome organizational inertia, and examine strategies for overcoming individual resistance to change.

          • Apr 22, 2026
          • May 6, 2026
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          • Jun 17, 2026
          • Jul 1, 2026
          • Jul 15, 2026

          Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical.

          In this course, developed by Professor Glen Dowell, Ph.D., of Cornell University's Johnson Graduate School of Management, students will focus on their personal relationship with power as well as how power works in their organization and social network.

           

          Project Management Institute (PMI®) Continuing Certification: Participants who successfully complete this course will receive 6 Professional Development Units (PDUs) from PMI®. Please contact PMI ® for details about professional project management certification or recertification.

           

          • May 6, 2026
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          Coaching is about building relationships—and it's essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In this course, Cornell University's Dr. Samuel Bacharach, will help you distinguish between coaching and traditional supervision. You will identify the five functions of coaching and the rules for having coaching conversations. Finally, you will examine some of the classic coaching mistakes that people often make and identify how you can avoid repeating those mistakes yourself.

          • May 20, 2026
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          • Aug 12, 2026

          How can you ensure your organization is providing a service that meets the expectations of both patients and guests? Are there ways your organization could improve customer satisfaction while reducing costs?

          In this course, you'll explore how to measure quality and diagnose what's causing issues with quality in your organization. You'll also explore methods for improving processes while maintaining quality at your organization.

          • Apr 22, 2026
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          • Jan 27, 2027
          • Mar 24, 2027

          Effectively applying environmental psychology principles and theories to the design of health care settings can powerfully enhance the quality of life for residents. Whether you're working as a designer of a new health care facility, an administrator of an existing facility, or within the healthcare field, you can use the research to inform decisions about design choices for the space. This relatively new science addresses not only how human beings perceive their surroundings, but also the ways in which good design can optimize people's interactions with the physical world.

          In this course, you will explore how to access and analyze design research to evaluate the world around you in order to create environments that support health and wellness.

          • May 6, 2026
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          • Dec 16, 2026
          • Feb 10, 2027
          • Apr 7, 2027

          Telemedicine has emerged as a powerful tool in healthcare. During the COVID-19 pandemic, many clinicians and their patients were forced to explore and implement alternative and innovative forms of medical treatment. For many patients, telemedicine was their only link to care. But unlike in-person visits, it only takes a few seconds for a virtual visit to go poorly, exposing you and your institution to risk.

          This foundational course, authored by expert clinicians at Weill Cornell Medicine, offers you the chance to examine how to lead successful telemedicine encounters with your patients in a virtual space. More specifically, you will look at how to stage your telemedicine appointments effectively with patients. You will also explore how you can communicate effectively — both verbally and nonverbally — with patients in this arena.

          Given the many technical challenges inherent in conducting an effective telemedicine visit, you will examine techniques and tips to help you better prepare for your patients, creating a personal action plan to help you troubleshoot and overcome technical difficulties. In addition, you will investigate how to perform a basic physical exam virtually and have an opportunity to practice it with peers. Finally, you will study how to modify your medical decision-making process in the virtual space. All of the course materials are designed to help you adapt your in-person clinical skills to a virtual environment and ultimately form strong connections with your patients.

          The materials in this course correspond to the Association of American Medical Colleges (AAMC) Telehealth Competencies established in 2020.

          • Apr 22, 2026
          • Jul 15, 2026
          • Oct 7, 2026
          • Dec 30, 2026
          • Mar 24, 2027
          • Jun 16, 2027

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          How It Works

          Frequently Asked Questions

          Healthcare leaders are asked to improve quality, safety, and patient experience while navigating constant change, new technologies, shifting reimbursement, and high stakeholder expectations. Cornell’s Executive Healthcare Leadership Certificate is built to help you lead through that complexity with practical frameworks you can use immediately.

          Across the certificate program, authored by faculty from Weill Cornell Medical College, Cornell SC Johnson College of Business, Cornell College of Human Ecology, Cornell ILR School, and Cornell Brooks School of Public Policy, you will strengthen your ability to diagnose and shape organizational culture, evaluate products and services as a strategic portfolio, build an actionable strategic plan with clear owners and metrics, and lead change with communication plans that reduce resistance and build commitment. You’ll also sharpen executive decision making by learning how to expand alternatives, recognize and reduce bias, weigh information quality, assess risk, and design accountability for follow-through.

          Because the learning is applied, you will connect concepts directly to your role through projects like culture assessments, strategic planning tools, change management plans, and decision follow-through structures. You’ll also learn alongside a small cohort with expert facilitation, opportunities for live sessions, and personalized feedback that helps you translate course concepts into realistic next steps.

          If you want clearer healthcare strategy, stronger change leadership, and more confident executive decision making, you should choose Cornell's Executive Healthcare Leadership Certificate.

          Many online leadership programs are primarily self-directed, with generic content and limited feedback on your real work. Cornell’s Executive Healthcare Leadership Certificate uses a cohort-based model that combines faculty-designed curriculum with expert facilitation, live sessions, and applied projects that are tailored to your workplace challenges.

          In the Executive Healthcare Leadership Certificate, you will spend time practicing healthcare-specific strategic tools, not just reading about them. You will apply frameworks for diagnosing and shifting organizational culture, evaluating products and services with portfolio and competitive analysis tools, translating strategic priorities into SMART goals and action plans, and building change management and communication plans that support implementation. You also build executive discipline around decision quality by learning how to expand alternatives, counter common biases, evaluate information, and create accountability structures so decisions turn into results.

          The learning experience is intentionally human centered. Your facilitator guides discussion, grades your work, and provides feedback on projects. Your cohort adds perspective from different healthcare settings, which helps you pressure-test your plans and learn how others approach similar leadership challenges.

          Plus, by enrolling in Cornell’s Executive Healthcare Leadership Certificate, you get two years of access to Leadership Symposium featuring two days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics, giving you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond.

          Enrolling in this certificate also provides you with a 6-month All-Access Pass to eCornell's live online AI Workshops, interactive sessions led by world-class Cornell faculty that combine Ivy League insight with practical applications for busy professionals. Each 3-hour Workshop features structured instruction, guided practice, and real tools to build competitive AI capabilities, plus the opportunity to connect with a global cohort of growth-oriented peers. While AI Workshops are not required, they enhance certificate programs through:

          • Integrating AI perspectives across most curricula
          • Responding to emerging AI developments and trends
          • Offering direct engagement with Cornell faculty at the forefront of AI research

          Cornell’s Executive Healthcare Leadership Certificate is designed for healthcare professionals who need to lead people, priorities, and change across clinical and administrative realities, often without having the time to step away for a full degree program. The program is a strong fit when you are expected to set direction, align stakeholders, and deliver measurable results in a complex care environment.

          Learners commonly include:

          • Clinicians and medical staff transitioning into administrative, director, or executive leadership roles
          • Healthcare managers and leaders with supervisory, operational, or enterprise responsibilities
          • Hospital and healthcare facility administrators and department directors
          • Vice presidents, C-suite leaders, and board members seeking a shared leadership and strategy language

          The Executive Healthcare Leadership Certificate does not require a formal application process, and it is built for working professionals who want structured, practical tools they can apply immediately to real initiatives.

          Project work in Cornell’s Executive Healthcare Leadership Certificate is designed to help you produce real leadership outputs you can use at work, such as assessments, plans, and decision follow-through structures. You will apply course frameworks to a current initiative or leadership challenge, then refine your approach through facilitator feedback and peer discussion.

          Examples of projects learners have completed include:

          • Delegating development of mid-level professionals by pairing each with a senior mentor and using live client situations to build proactive relationship-management skills
          • Shifting ownership of a critical program management roadmap to a successor-led working group, using templates, check-ins, and rotating facilitation to build autonomy and durability
          • Handing end-to-end planning of large engagement events to a team lead, clarifying roles and checkpoints to increase ownership while freeing leadership capacity for strategy and partnerships
          • Building connection and growth in a distributed clinical team by launching structured group supervision, tracking individual goals, and running quarterly progress check-ins with feedback loops
          • Reducing contract negotiation friction by assigning a tenured-newer pair to create an approved library of alternative legal language and a practical guide for faster client turnaround

          Along the way, you will also practice healthcare leadership fundamentals such as diagnosing culture, aligning strategy to mission and values, planning and prioritizing strategic goals, communicating change, and creating accountability for execution.

          Cornell’s Executive Healthcare Leadership Certificate helps you lead with more strategic clarity and execution discipline in complex healthcare environments.

          After completing the Executive Healthcare Leadership Certificate, you will have the skills to:

          • Evaluate initiatives for their applicability in reaching targets
          • Involve stakeholders in defining, refining, implementing, and evaluating the strategic plan
          • Recognize and compensate for psychological factors in yourself and in others that affect decision quality
          • Create a strategic vision for your organization and identify areas for improvement and potential growth
          • Devise employee-related practices that improve your organization and thereby enhance service outcomes to customers
          • Implement healthy team behaviors and functions * Diagnose team skill sets and develop a plan to build synergy and collaboration
          • Respond decisively and consistently when faced with situations that require a decision
          • Detect and address impediments to your credibility with subordinates, superiors, and others with whom you interact professionally
          • Evaluate factors that undermine employee motivation and engagement in your organization
          • Explore critical decisions such as when to negotiate, when not to negotiate, whether you should make the opening move in a negotiation, and how many issues you want to put on the table

          Students report long-term benefits that show up in how they lead and how they are perceived at work, including stepping back from day-to-day demands to think and communicate more strategically, using structured tools for healthcare strategy (such as SWOT, Five Forces, and portfolio analysis), and making higher-quality decisions by expanding alternatives, reducing bias, evaluating risk, and building follow-through accountability. Many also describe leaving with practical deliverables like strategic plans, prioritization models, communication plans, and implementation roadmaps, plus greater confidence aligning teams and stakeholders to mission, vision, and organizational priorities.

          In addition, because eCornell represents the pinnacle of premium online professional education, participants in eCornell's programs often experience long-term career transformation such as promotions to more senior roles, salary increases, improved networking opportunities, and successful career transitions.

          Cornell’s Executive Healthcare Leadership Certificate, which consists of 8 short courses (6 core and 2 elective), is designed to be completed in 4 months. Each course in this certificate runs for 2 weeks, with a typical weekly time commitment of 3 to 5 hours.

          Courses are delivered in short, focused formats, and much of the work is asynchronous, so you can complete readings, videos, discussions, and project work on your own schedule. While the experience is flexible, it’s not isolating. You will have a clear weekly structure and deadlines to keep you moving forward, plus opportunities to join live sessions for discussion and Q&A with your facilitator and cohort.

          Students say Cornell’s Executive Healthcare Leadership Certificate helps them step back from day-to-day demands and lead with a clearer, more strategic, and more confident approach to healthcare management. Many describe leaving the program with practical frameworks, ready-to-use tools, and a stronger ability to make and execute high-stakes decisions while aligning teams to mission, vision, and organizational priorities.

          Common themes students highlight include:

          • Clear, structured approaches to healthcare strategy, including market and portfolio analysis tools (SWOT, Five Forces, BCG Matrix)
          • Stronger executive-level decision making, including bias awareness, alternative generation, risk evaluation, and follow-through
          • Practical planning support for real initiatives like strategic plans, prioritization, communication plans, and implementation roadmaps
          • A better understanding of how their team’s work connects to enterprise strategy and leadership expectations in healthcare organizations
          • Immediate on-the-job application, often by using a current workplace challenge as the basis for projects and assignments
          • Faculty expertise and facilitator guidance that turns complex leadership topics into actionable next steps
          • Self-reflection that strengthens leadership presence, accountability, and day-to-day effectiveness with teams
          • Flexible, self-paced online design that fits demanding clinical and administrative schedules
          • Engaging discussions and feedback that broaden perspectives through peer learning across healthcare settings

          Overall, students describe Cornell’s Executive Healthcare Leadership Certificate as an efficient, high-impact way to build executive discipline and apply new leadership tools in real time to improve decision quality, team alignment, and organizational outcomes.

          Strategy work in Cornell’s Executive Healthcare Leadership Certificate centers on practical frameworks that help you evaluate your environment, prioritize what matters, and translate insight into an actionable plan.

          You will have the opportunity to apply:

          • Porter’s Five Forces to assess competitive pressures and industry dynamics
          • The BCG Matrix to evaluate service lines or offerings as a portfolio and inform invest, maintain, or divest decisions
          • SWOT analysis to connect internal strengths and weaknesses with external opportunities and threats
          • Stakeholder input methods, prioritization approaches, and SMART goal-setting to turn strategic themes into measurable initiatives

          These tools are taught with an applied focus, so you can adapt them to your organization while protecting sensitive information.

          Leading change is a major focus of Cornell’s Executive Healthcare Leadership Certificate, with content that addresses both the human and operational sides of transformation.

          You will learn how to assess organizational culture using structured diagnostics, identify symptoms of cultural misalignment, define an ideal future state aligned with mission and values, and track and communicate progress over time. You’ll also build practical change leadership skills, including classifying the level and source of change, anticipating employee reactions, and developing a change management plan that emphasizes clear communication and sustained adoption.

          Because healthcare change often involves multiple stakeholders and high stakes, the program emphasizes tools you can use to create clarity, reduce uncertainty, and keep teams engaged as initiatives move from planning to implementation.

          Cornell’s Executive Healthcare Leadership Certificate is designed for professionals who are already operating in healthcare environments and want stronger executive-level frameworks for strategy, decision making, and leading people through change.

          No formal prerequisites are required for the Executive Healthcare Leadership Certificate, but the learning is most valuable when you can apply tools to a real team, initiative, or organizational challenge. The program is commonly taken by clinicians moving into leadership, administrators, department directors, and executives who need to align stakeholders, make high-stakes decisions, and drive implementation.

          You do not need a business degree to succeed in Cornell’s Executive Healthcare Leadership Certificate. You will be guided through the models step by step then supported as you adapt them to your setting.