Diane Burton is an associate professor in the ILR School at Cornell University. Her primary appointment is in human resource studies, with courtesy appointments in organizational behavior and sociology. Prior to joining the Cornell faculty in 2009, Professor Burton was a faculty member at the MIT Sloan School of Management. She began her academic career at the Harvard Business School teaching leadership and organizational behavior. Professor Burton earned her Ph.D. in sociology at Stanford University and served as a lecturer and researcher in organizational behavior and human resources management at the Stanford Graduate School of Business.
The course will also help you understand why “Diversity” is now often referred to as “Diversity & Inclusion” by explaining what inclusion is and how it differs from diversity. Why is inclusion so important, and what are its building blocks?
A leader's listening ability has a tremendous impact on their effectiveness. Professor Judi Brownell's HURIER model of listening provides a comprehensive method of listening improvement. In this course, you will assess your listening skills, set personal goals, and plan a development strategy. The application of listening principles to Servant Leadership and the development of emotional intelligence are emphasized.
You will use the HURIER self-assessment instrument to assess your personal listening skills then solicit feedback from your colleagues to compare your self-assessment results to their perceptions. You will then reflect on the results and create a SMART — specific, measurable, attainable, relevant, time-bound — listening goal. As you move forward in the course, you will take on the role of a Servant Leader and determine how to facilitate a listening environment. You will observe and analyze a team and create an action plan to recommend improvements to the listening environment. Finally, you will examine three emerging issues that impact listening in the workplace and the larger social environment: diversity, ethics, and technology. After taking this course, you will be prepared to foster a strong listening environment within your organization and set clear goals for your continued skill development.
Instead of HR professionals, front-line managers are now being asked to assess their personnel needs in the workplace and make hiring —or firing—choices that fit those needs. Many managers have not been trained on how to decide among candidates to make the best choices to fit their team. These choices are not just about creating test questions or reading resumes, but also about managing the interpersonal communication that must occur between hirer and candidate.
Cornell University's Professor Livingston's teaching combines well-supported theoretical evidence with real-world examples and case studies to make the subject matter both understandable and easily applicable to a wide variety of managing environments. She focuses not just on the “how” of hiring and interviewing, but on the “why” so that individual managers and decision makers can be flexible and agile in changing environments and with changing needs.
Managers must foster a good workplace atmosphere and be able to deal effectively with behavior issues as they arise. Doing so improves productivity and employee engagement and helps an organization avoid costly legal liability.
Professor Alexander Colvin, Ph.D.
Symposium sessions feature three days of live, highly interactive virtual Zoom sessions to explore today’s most pressing topics. The Diversity, Equity, and Inclusion Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.
Join us for the next Symposium! From the workplace to our homes, discussions about diversity and inclusion are necessary to become aware of our biases and promote action and change. Throughout this Symposium, you will examine and dissect key diversity and inclusion topics like psychological safety, belonging, and equity. By participating in dynamic and relevant dialogues, you will discover a variety of perspectives and create genuine connections with participants from diverse industries and backgrounds.
Upcoming Symposium: May 31st – June 2nd, 2023 from 11am-1pm ET
- Dimensions of Diversity and Privilege
- Wednesday 5/31/23 11:00 am – 1:00 pm ET
- Equity in Employee Inputs and Outputs
- Thursday 6/1/23 11:00 am – 1:00 pm ET
- Enhancing Psychological Safety With Professor Lisa Nishii
- Friday 6/2/23 11:00 am – 1:00 pm ET
All sessions are held on Zoom.
You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete the certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.
Symposium sessions feature three days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Leadership Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.
Join us for the next Symposium in which we’ll discuss the ways that leaders across industries have continued engaging their teams over the past two years while pivoting in strategic ways. You will support your coursework by applying your knowledge and experiences to relevant topics for leaders. Throughout this Symposium, you will examine different areas of leadership, including innovation, strategy, and engagement. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from various industries.
Upcoming Symposium: June 27-29, 2023 from 11AM – 1PM ET
All sessions are held on Zoom.
Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.