Course list

More than ever before, HR managers, supervisors, and directors are expected to demonstrate technical acumen while also contributing to organizational success in many other areas. Whether it's addressing the “people challenges” of large organizational changes or speaking up to protect shared norms and values, HR professionals must now be organizational leaders as well.

In this course, Cornell University's Christopher J. Collins develops insights from his research on the changing role of HR leaders into clear, actionable steps you can take to succeed in this shifting landscape. You will discover the evolving role of the modern HR leader and define what this means for your own role and your goals for growth. You will reflect on the importance of relationships to your success and examine a method by which you can strengthen your working relationships with senior leaders in your organization. You will then explore why acting courageously is key to your success as an HR leader and how to make the difficult decision of when to speak up. Finally, you will discover Professor Collins's SEE change model, the steps of which will help you to ensure the success of major changes at your organization.

Can you describe your organization's approach to creating unique value for customers? What are the internal drivers that set your organization apart from competitors as you meet customer needs? In this course, you will examine why it's important for HR leaders to study an organization's unique value-creating strategy. You'll explore how an organization's investment in core competencies enables it to deliver value to customers, and you'll discover how to identify core competencies at your own organization. You'll also consider how your organization can work to support its core competencies. You'll review how other organizations build and support a value-creating strategy and determine how you might apply their practices to your organization. You'll investigate external trends that may impact the ongoing effectiveness of your strategy, and you'll delve into strategies to help identify growth opportunities for your organization.
Can you identify and address complex HR challenges to ensure your organization is fully achieving its desired outcomes? How do you guarantee that your employees have the right skills, abilities, motivation, and opportunities necessary to meet those objectives? Throughout this course, you will define what HR strategy is and what it looks like at different levels of an organization. You will examine how to identify key employee groups related to HR challenges then address those challenges using a systems approach. Through the use of tools like the Balanced Scorecard, you will discover how to communicate and justify your HR strategy to leaders and business partners.

Symposium sessions feature three days of live, highly interactive virtual Zoom sessions to explore today’s most pressing topics. The Diversity, Equity, and Inclusion Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium! From the workplace to our homes, discussions about diversity and inclusion are necessary to become aware of our biases and promote action and change. Throughout this Symposium, you will examine and dissect key diversity and inclusion topics like psychological safety, belonging, and equity. By participating in dynamic and relevant dialogues, you will discover a variety of perspectives and create genuine connections with participants from diverse industries and backgrounds.

All sessions are held on Zoom.

You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete the certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

The management of diversity, equity, and inclusion has evolved from "counting the numbers" to "making the numbers count." Organizations that no longer look at inclusion as having a good mix of diverse people, but as a way to fully engage employees, partners and customers have an opportunity to compete globally. Diversity, equity, and inclusion must be embedded in an organizational culture to make a positive impact on performance.

This course, based on the expertise of Cornell University Professor Lisa Nishii, differentiates diversity from inclusion and how organizations often miss the real opportunity. Students assess three levels of inclusion and identify evidence that can be used for each level to assess presence and effectiveness. HR executives and leaders share their perspective on diversity and inclusion and how they made the shift to inclusion at organizational, managerial and work group levels.

Organizations today face a multitude of challenges when it comes to effectively managing their talent. In mature markets, demographic trends are forcing companies to accelerate their efforts to build a pipeline of future leaders. In emerging markets, companies must develop talent strategies that are both nimble and effective at engaging and retaining key human capital. To achieve these goals, companies need an integrated, systematic approach to attracting, developing, engaging, and retaining critical talent.

Cornell University Professor Brad Bell offers a learning experience that challenges students to dig deeper into understanding their organization's key talent management challenges and uncovers solutions that can be used to overcome these challenges. This course adopts a systems view of talent management in order to demonstrate that various talent practices and processes need to be aligned to create effective solutions. It also examines current trends and cutting-edge thinking in the talent management field.

More than ever, HR leaders are expected to be proficient in the use of HR data and analytics. However, figuring out where to start with analytics, how to evaluate and critique HR data, and how to best communicate and translate results to the broader organization remain key challenges.

This course focuses on building analytical acumen and taking a strategic view of talent analytics. Using a framework presented in this course, students will examine outcomes and drivers throughout an organization to assess strategic needs. As they complete activities throughout the course, they will also fine tune their evaluative, presentation, and communication skills using critical thinking coupled with analytical best practices shared by Professor Hausknecht.

This course is designed for HR professionals who want to build their organization's HR analytics capabilities, derive meaning from metrics and results, and tell persuasive stories involving HR and organizational data. With these skills, students will have a stronger voice in using talent analytics to persuade others toward actions that best align with organizational goals.

In recognition of the strong association between employee engagement and performance, many companies have used or considered using engagement surveys. However, many of these efforts are off-the-shelf engagement surveys that are not fully leveraged or tailored to an organization's specific wants and needs or tied into performance management. The purpose of this course is to help managers understand the difference between an average, generic engagement effort and one that has the potential to really drive superior organizational performance. Students will explore the importance of aligning engagement with the organization's strategic goals, review data collection and analysis considerations, and will analyze methods of using engagement data to drive organizational change at the line manager and broader organizational levels.

In this course, you will examine how organizations that are recognized as leaders in this field integrate practices that heighten employee engagement, and find ways to adapt those best practices for your own use. Cornell University Professor Lisa Nishii offers a research-based learning experience that can position leaders to more effectively better navigate the popular (but often misunderstood) area of employee engagement.

How It Works

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“
I decided to invest in my future and work toward a career in HR. As a dad of two with a full time job, this online program gave me the chance to work when I could. It was a fantastic way for me to develop my skills and advance my career.
‐ John F.
John F.

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