Artificial intelligence is transforming the hospitality and leisure industries, creating new opportunities and challenges for guest service and operations. This webinar will explore how different customer segments respond to AI solutions, where automation can enhance or replace traditional roles, and how to strike the right balance between technological efficiency and authentic connection.
Join our expert panel, moderated by Christina McDowell, Director of Cornell’s Pillsbury Institute for Hospitality Entrepreneurship, to discover how to strategically navigate the future of hospitality, leveraging technology to create a more efficient and personalized experience while preserving the industry's essential human touch.
