The hospitality industry depends on products sourced from a wide range of partners, and the choices made along the supply chain carry significant influence, shaping guest experiences and supporting the health of our communities. From furniture, fixtures, and equipment in the built environment to amenities and retail items offered on property, purchasing decisions ripple outward, impacting wellness, sustainability, and brand perception.
In this Keynote, we will examine the sustainability landscape within hospitality procurement and highlight how supply chain responsibility can drive business value. Our panel will offer strategies for weaving stronger sustainability practices into organizational culture and explain how thoughtful buying decisions can support community well‑being while enhancing guest relationships. The conversation will also explore how storytelling — such as sharing product origins and engaging consumers around common values — can boost revenue and build lasting brand loyalty.
This event is sponsored by the Cornell Institute for Healthy Futures, the first academic center in the U.S. to combine hospitality, environmental design, and health policy and management.
