Writing in the workplace can be a unique challenge. Procter & Gamble, for example, has opted for simplicity and efficiency, using its famous one-page memo format since the 1970s. Yet there are distinctive elements to keep in mind when writing at your job, regardless of where you work. Depending on your audience, you may change your approach, but any miscommunication can prove costly for both individuals and organizations.

Join Professor Craig Snow from the Cornell SC Johnson College of Business as he discusses methods to prepare workplace documents that deliver value, accomplish your goals, and not only meet your readers’ expectations but, where possible and appropriate, exceed those expectations.
  • How you can become a better workplace writer
  • Ways to manage your composing process so that you devote only as much time as is necessary
  • Strategies for organizing your message using the appropriate structure
  • How to guide readers toward the important information quickly and effectively

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