Writing in the workplace can be a unique challenge. Procter & Gamble, for example, has opted for simplicity and efficiency, using its famous one-page memo format since the 1970s. Yet there are distinctive elements to keep in mind when writing at your job, regardless of where you work. Depending on your audience, you may change your approach, but any miscommunication can prove costly for both individuals and organizations.
Join Professor Craig Snow from the Cornell SC Johnson College of Business as he discusses methods to prepare workplace documents that deliver value, accomplish your goals, and not only meet your readers’ expectations but, where possible and appropriate, exceed those expectations.
