Imagine a colleague is faced with a high-stakes decision. They’re likely stressed, conflicted, and overwhelmed. In these situations, many of us default to the role of problem solver; we try to support our colleague by providing our opinion or offering a solution. Yet to effectively support decision makers in your organization, you need to step back from your ego and just listen.

In this Keynote, adjunct professor Cheryl Strauss Einhorn from the Cornell SC Johnson College of Business will outline practical strategies for exercising four types of active listening: emotional, informational, analytical, and reflective. She will offer perspective on strengthening key relationships while giving decision makers the space to make decisions for themselves.
  • The four types of active listening support
  • How to assess the type of support you tend to offer
  • How each type of active listener can help support decision makers
  • The ways you can implement active listening

View Keynote by completing the form below.

Gain access to this free event

By providing your contact information, you consent to receive communications from Cornell University, including with the use of automated technology.  You can opt out at any time.  By selecting the text box, you consent to Cornell texting you.  You confirm this phone number belongs to you.  Message and data rates may apply.  You can reply STOP to opt out of texts at any time. Full Terms | Privacy Policy