Cheryl Strauss Einhorn is the founder and CEO of Decisive, a decision sciences company using her AREA Method decision-making system for individuals, companies, and nonprofits to solve complex problems. Decisive offers digital tools and in-person training, workshops, coaching, and consulting. Ms. Strauss Einhorn also teaches as an adjunct professor at Columbia Business School and Cornell Tech. She has won several journalism awards for her investigative stories about international political, business, and economic topics. She’s authored two books on complex problem solving: “Problem Solved,” for personal and professional decisions; and “Investing In Financial Research” about business, financial, and investment decisions. Ms. Strauss Einhorn is writing a new book about different decision-making approaches entitled “How You Decide.”
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Active Listening
Supporting People During Difficult Decisions
Tuesday, July 30, 2024, 1pm EDT
Event Overview
Imagine a colleague is faced with a high-stakes decision. They’re likely stressed, conflicted, and overwhelmed. In these situations, many of us default to the role of problem solver; we try to support our colleague by providing our opinion or offering a solution. Yet to effectively support decision makers in your organization, you need to step back from your ego and just listen.
In this Keynote, adjunct professor Cheryl Strauss Einhorn from the Cornell SC Johnson College of Business will outline practical strategies for exercising four types of active listening: emotional, informational, analytical, and reflective. She will offer perspective on strengthening key relationships while giving decision makers the space to make decisions for themselves.
In this Keynote, adjunct professor Cheryl Strauss Einhorn from the Cornell SC Johnson College of Business will outline practical strategies for exercising four types of active listening: emotional, informational, analytical, and reflective. She will offer perspective on strengthening key relationships while giving decision makers the space to make decisions for themselves.
What You'll Learn
- The four types of active listening support
- How to assess the type of support you tend to offer
- How each type of active listener can help support decision makers
- The ways you can implement active listening
Speaker
Cheryl Strauss Einhorn
Adjunct Professor
Cornell Tech
Adjunct professor, Cornell Tech; CEO and founder, Decisive AREA Method
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