Even experienced project leaders will ask themselves “Why won't people listen to me?” or “What went wrong with my plan?” Of all the skills critical to project leadership, emotional intelligence may be the most important—and least understood.
In this course, you will learn to identify, analyze, and manage emotions, both yours and your team members'.
It is a common mistake among project leaders to focus too heavily on the mechanics of project management while neglecting the critical people skills that keep everyone engaged and working harmoniously. In this course, from Robert Newman of Cornell's College of Civil and Environmental Engineering, project leaders will explore concepts of emotional intelligence and practice skills relevant to managing emotions so that they can enjoy better project outcomes. You will focus on five critical aptitudes: communication, relationship management, decision making, conflict management, and motivation.
Key Course Takeaways
Practice increasing your self-awareness, increasing your ability to self- manage and develop your emotional intelligence
Explore the importance of self-management
Identify methods of managing emotions to optimize communication, improve decision making, and drive overall, team performance
Senior Lecturer, School of Civil and Environmental Engineering, Cornell University
Experienced upper manager and change agent with an outstanding track record of delivering organization development, business growth, and management at providers of technology, capital equipment, consumables, and support services at world-leading engineering focused organizations. Successfully managed the integration of teams following four acquisitions, performed a very successful business turn around, and drove seven years of dramatic growth at a start-up.
Formerly CEO of MiTeGen, a small bio-tech manufacturing company. Prior to that served as COO of AeroFarms LLC, a start-up company providing capital equipment for controlled environment agriculture; Business Manager of Service and Customer Support at Mettler Toledo Hi-Speed, North America’s leading manufacturer of checkweighers and integrated product inspection solutions; and as Vice President of Customer Support and Implementation at Moldflow Corp., the global leader in CAE for polymer processing, hot runner controllers, and related injection molding and production monitoring equipment.
Undergraduate Degrees, Embry-Riddle Aeronautical University
Team leaders, managers, and individual contributors responsible for the success of projects of initiatives of any size that involve teams of people. Students need no formal project management training or background.
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