Andrew Quagliata is a Senior Lecturer in Management Communication at Cornell University’s Nolan School of Hotel Administration. Dr. Quagliata teaches courses in business writing, persuasive communication, entrepreneurial communication, and real estate communication. He engages with industry by speaking and delivering workshops on topics related to interpersonal communication, presentation skills, workplace writing, relationship building, storytelling, and influence. Professor Quagliata holds a Ph.D. in Organizational Communication from the University at Buffalo. Prior to his arrival at Cornell, he held professional positions in finance and higher education.
Administrative
ManagementImmersion Program
Overview
Designed for higher education administrators, the Administrative Management Program, offered by Cornell University and the Eastern Association of College and University Business Officers (EACUBO) will help you become a more effective leader, hone your managerial skills, and provide you with the latest strategies to excel at your college or university.
This intensive program combines engaging faculty-led presentations with in-depth discussions led by senior university administrators and managers working in innovative and highly effective ways. Through presentations, workshops, and case studies, you'll explore a variety of timely topics while learning from and networking with your higher-education peers. Experience beautiful Cornell University in Ithaca, NY, while expanding your network and discovering best practices through collaborative and thought-provoking sessions.
The Administrative Management Program is a long-standing collaboration between Cornell and EACUBO, widely known as the Administrative Management Institute.
Schedule subject to change
8:00am – 8:45am – Breakfast
8:45am – 9:00am – Program Kickoff
- Laura Syer, Program Director
9:00am – 10:30am – Defining Leadership Styles
- Laura Georgianna, Senior Lecturer, Cornell University
10:30am – Quick Break
10:30am – 12:00pm – Emotional Intelligence Essentials for Higher Education Leaders
- Andrew Quagliata, Senior Lecturer, Cornell University
- This engaging workshop will provide participants with an understanding of emotional intelligence and its five components: self-awareness, self-regulation, motivation, empathy, and social skills. Through self-reflection exercises and interactive activities, participants will develop practical strategies to enhance their emotional intelligence. Facilitated discussions will offer a platform for knowledge-sharing and networking among the participants, making it a valuable opportunity for personal and professional growth in the context of higher education leadership.
12:00pm – 1:00pm Lunch
1:00pm – 2:45pm – Negotiations
- Stephen Sauer, Senior Lecturer, Cornell University
2:45pm – 3:00 pm – Break
2:45pm – 5:00pm – Negotiations, continued
5:30pm – 7:00pm Reception – Terrace Lounge, The Statler Hotel
8:00am – 9:00am Breakfast
9:00am – 10:30am – It Depends On the Lens: Addressing Unconscious Bias in the Staff Search Process
- Cornell Interactive Theater Ensemble
- The Cornell Interactive Theatre Ensemble and the Cornell University Recruitment and Employment Center have developed this interactive scenario focused on unconscious bias in the staff search process. In this workshop for hiring managers, supervisors, and search committee members, participants view a scenario of a search committee meeting during which five staff members articulate their opinions about candidates for the shortlist. Following the scenario, participants have an opportunity to ask characters questions about the meeting. The CITE facilitator conducts a guided discussion of the participants’ responses to the scenario and the characters. The discussion is followed by a talk on unconscious bias, which describes studies used to develop the interactions depicted in the scenario. The session concludes with a discussion of legal considerations and best practices for combating unconscious bias in searches.
10:30am – 10:45am – Break
10:45 – 12:00pm It Depends On the Lens: Addressing Unconscious Bias in the Staff Search Process, continued
12:00pm – 1:00pm Lunch
1:00pm – 2:30pm – Developing an Organizational Culture
- Michelle Duguid, Associate Professor, Cornell University
2:30 – 2:45 pm – Break
2:45pm – 4:00pm – What Do the Lawyers Hope You’ll Do
- Wendy Tarlow, Senior Associate General Counsel, Cornell University
4:00pm – 5:00pm – Leading Change from the Level of the Heart
- Kathy Burkgren, AVP of Organizational Development and Effectiveness, Cornell University
- Leading change is not for the faint of heart. Successful change initiatives start with you and your way of being with others. In this session you will learn how your approach to change impacts the change initiative and things you can do to have a positive and calm impact. The approaches you will learn are critical to navigating change in your organization. For this session, please consider a change you are leading. You will develop a plan to lead that change incorporating the things you learn.
Evening on your own – option to walk to Morrison Dining Hall for dinner
8:00am – 9:00am Breakfast
9:00am – 10:30am – Giving Feedback: Unlocking Growth and Building Stronger Relationships
- Andrew Quagliata, Senior Lecturer, Cornell University
- This interactive workshop will delve into the importance of giving employee feedback. Participants will explore different types of feedback and gain practical strategies for delivering kind and clear feedback. By the end of the workshop, participants will leave with a greater understanding of effective feedback techniques, equipped to build stronger relationships and achieve better outcomes in their higher education leadership roles.
10:30am – 10:45am – Break
10:45am – 12:00pm – Email Communications
- Theomary Karamanis, Senior Lecturer, Cornell University
12:00pm – 1:00pm Lunch
1:00pm – 3:00pm – Ethical Decision Making in Administrative Management
- Dana Radcliffe, Senior Lecturer, Cornell University
- As college and university administrators strive to advance their institutions’ goals, they often face competing demands from different groups and individuals among the schools’ constituencies. Such conflicts can create ethical challenges for which it is difficult to reach decisions that equitably address those demands while aligning with the organizations’ interests and values. This discussion-oriented session will introduce a question-based framework designed to help decision makers confronting ethical choices to make morally sound, defensible decisions. Guided by the framework’s questions, session participants—in small-group and plenary discussions—will analyze several controversial issues connected with free speech on campus, seeking action proposals that are feasible and morally justifiable. This session aims to enhance administrators’ ability to reason clearly and cogently about the ethical quandaries that inevitably arise in their work, doing so in part by inviting participants to share and learn from each other’s insights and experience.
3:00pm – 3:15pm – Break
3:15pm – 4:15pm – Leading in Remote and Hybrid Environments
- Brad Bell, Professor, Cornell University
- Remote and hybrid work models represent a significant shift in how work gets done. It is exciting to see the growth of these different designs and the benefits that increased flexibility can deliver to both workers and their organizations. At the same time, despite their many benefits, remote and hybrid work models present some unique challenges that need to be overcome in order to achieve success. In this session, you will learn strategies for leading in remote and hybrid environments. Equipped with these strategies, you will be better positioned to successfully implement, manage, and sustain remote and hybrid work in your organization.
4:15pm – 5:00pm – Organization Structure and Remote Work
- Laura Syer, Program Director
5:30pm – 7:00pm – Evening Networking/Roundtable Dinner, Herbert F. Johnson Museum of Art
8:00am – 9:00am Breakfast
9:00am – 10:00am – Building Teams
- Elizabeth McClean, Associate Professor, Cornell University
10:00am – 10:15am – Break
10:15am – 11:15am – Future of Higher Ed: Panel Discussion
- Various Cornell University College Officers
11:15am – 12:00pm Certificate Presentations and Closing
Co-Sponsor

How It Works
August 5-8, 2024
Ithaca, NY
August 5-8, 2024
Ithaca, NY
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Faculty Authors
Michelle M. Duguid is Associate Dean of Diversity, Inclusion, and Belonging, and an associate professor of management and organizations at the S.C. Johnson Graduate School of Management, Cornell University. Professor Duguid’s primary area of research investigates the interplay of social status, power, politics, influence, and diversity in organizations, with a particular focus on the effect of social status, power, and inter- and intra-group relations on perceptions and interactions. She also performs research examining individual and group processes that affect creativity and the quality of decision making. Professor Duguid serves on the editorial board of Organization Science, the Academy of Management Journal, the Academy of Management Review, and Personnel Psychology. She received her M.S. and Ph.D. in Organizational Behavior from Cornell University.
Dr. Theomary Karamanis is a multiple-award-winning communication professor and consultant with 25 years of global experience. She is a full-time Senior Lecturer of Management Communication at the Cornell SC Johnson College of Business and regularly delivers executive education programs in leadership communication, crisis communication, and strategic communication. Dr. Karamanis has held several professional leadership positions, including Chair of the Global Communication Certification Council, Chair of the International Association of Business Communicators (IABC) Academy, and Chair of the IABC Awards Committee.
Dr. Karamanis’s academic background includes a Ph.D. in Communication Studies, a Master of Arts in Mass Communication, and a post-graduate certificate in telecommunications, all from Northwestern University, as well as a Bachelor’s degree in Economics from the Athens University of Economics and Business. She also holds professional certifications as a Strategic Communication Management Professional (SCMP), online facilitator, and executive program instructor.
Dr. Karamanis has been actively engaged in various industries (private, nonprofit, and government) and fields of expertise, including corporate communication, media and PR, higher education administration and teaching, and consulting. She has lived and worked in Canada, Greece, Trinidad and Tobago, the United Arab Emirates, and the United States of America.
Dr. Karamanis is the recipient of 40 professional communication awards, including 12 Platinum MarCom awards, seven Gold Quill awards, four Silver Quill awards, and a Comm Prix award. In 2020, she received the Award for Excellence in Communication Consulting by the Association of Professional Communication Consultants and the Association for Business Communication. Dr. Karamanis is the author of several books and academic papers on communication and regularly delivers presentations at international conferences and other business forums.
Bradford S. Bell is the William J. Conaty Professor of Strategic Human Resources and Director of the Center for Advanced Human Resource Studies (CAHRS) in the ILR School at Cornell University. He received his B.A. in Psychology from the University of Maryland at College Park and his M.A. and Ph.D. in Industrial and Organizational Psychology from Michigan State University. Professor Bell’s research and teaching interests include talent management, team development and effectiveness, and virtual work. He is a former editor of Personnel Psychology and a fellow of the Society for Industrial and Organizational Psychology (SIOP) and the American Psychological Association (APA).
Stephen Sauer’s research and teaching activities focus on issues of leadership, team processes, entrepreneurship, and status and diversity in management. His work has been published in a number of academic journals including Leadership Quarterly, Organization Science, Journal of Applied Psychology, and Human Resource Management. His research has also been featured in a variety of mainstream media outlets including The Wall Street Journal, Harvard Business Review, Forbes.com, and USA Today, among others.
His teaching experience includes courses in Leadership, Strategy, Negotiations, and Organizational Behavior at both the undergraduate and graduate levels, and he has extensive experience leading executive education workshops and seminars for a number of major corporations. He is also an Entrepreneur in Residence at Cornell’s Center for Regional Economic Advancement and Rev: Ithaca Startup Works and is a member of the teaching team for the NSF Innovation Corps national program.
Dr. Sauer graduated with a PhD in Management and Organizational Behavior from Cornell University, where he also earned an MBA and a Master’s in Business and Policy Administration. He also holds a Bachelor’s degree in Aeronautical Engineering from Rensselaer Polytechnic Institute. Prior to embarking on an academic career, he worked as an organizational change consultant and as a plant manager, after serving for seven years as an armored cavalry officer in the US Army.
Kathy is a consultant and executive leadership coach whose goal is to help leaders discover their purpose, passion, and personal mission by allowing them the space and freedom to explore new possibilities for their life and work, and align their behaviors, actions, and interactions to their vision. At Cornell, Kathy has increasingly held senior leadership roles, starting as a staff writer/marketing specialist and then executive assistant to a vice president to becoming an AVP. Armed with first-hand knowledge of the often-rigorous expectations for leadership success, Kathy inspires people to understand what has meaning to them so that they can keep that front and center throughout their leadership journey and use their awareness to transform themselves and their organizations. In Kathy’s current role as AVP for Organizational Development and Effectiveness at Cornell, she leads a team that provides consulting, coaching, and training across Cornell’s campuses. In addition, she enjoys working with private industry and non-profits. Her goal is to work with leaders to create individual and organizational excellence which leads them, and their teams, to more effectively and efficiently accomplish the mission and goals of the organization, and experience more enjoyment while doing so. Kathy holds a Master’s and Ph.D. from Cornell University in educational psychology with an emphasis in organizational behavior. She completed her undergraduate education at Iowa State University majoring in agricultural education and journalism.
Laura Syer assumed the position of Vice President for Budget and Planning at Cornell University in August 2021 reporting jointly to the Provost and to the Executive Vice President and Chief Financial Officer. She serves as the senior administrator responsible for managing Cornell’s resources and the annual budgeting process. Syer provides leadership in applying university resources to meet Cornell’s institutional priorities and academic programming needs through financial and capital planning processes, administrative and academic reviews, and by providing information and research to support decision making and strategic planning. Her specific areas of responsibility also include institutional research and planning, operating and capital budget development, and space use planning.
Laura joined the Cornell community in 2012, where in her most recent role prior to the Division of Planning and Budget, she held the position of Associate Dean for Finance and Administration at the SC Johnson College of Business. For 6+ years, Syer provided leadership to the College’s administrative units in Finance, Human Resources, IT, Facilities, and Academic Support while supporting the academic mission of the School. In her role on the College Leadership Team, she also supported the organizations long range planning efforts for the College under the direction of the Dean. Syer held a prior management role in the Division of Budget and Planning at Cornell.
In addition to her primary role at Cornell, Laura serves on three boards supporting the local and regional communities, Cornell University Veterinary Specialists, The Friends of the Cornell Lab of Ornithology and the Arnot Realty Corporation.
Before Cornell, she worked in International Finance at ESPN under the Walt Disney Company where, in her last management role, she was responsible for financial reporting for ESPN entities in South America, Central America, Mexico and the Deportes TV Network.
Syer holds a BA from Ohio University, an MS from Canisius College, an MBA from Quinnipiac University in Connecticut and an MS from INSEAD (Fontainebleau, France)
Laura Georgianna is a senior lecturer in Management and Organizations, executive director of Leadership Programs and the director of the Roy H. Park Leadership Fellows program at Johnson. Through these roles, Laura oversees the articulation of Johnson’s perspective on leadership and our strategy for building the leadership capability of each student within our MBA community. She teaches a wide variety of our leadership development experiences for students and used her training as an executive coach to provide one on one support to students throughout the MBA development journey.
Laura has spent her career working with leaders and their organizations to empower them to deliver results, grow the business, and achieve long-term goals. Most recently, she worked for Cornell’s ILR school designing and teaching programs in intrapreneurial leadership for companies around the globe.
Before Cornell, Laura was senior director, organization capability and development at Welch Allyn, Inc., where she led talent management, leadership development, performance management, and organizational development for the firm. Prior to that, she held roles in executive education, transformational change, and organizational development at Merck & Co. Inc. She also spent a number of years with Thomson Financial (now Thomson Reuters) in Account Services leadership roles.
Laura received an MBA with distinction from Johnson, where she was a Roy H. Park Leadership Fellow, and an MILR from Cornell’s ILR School. She holds a BA from the University of Rochester, where she graduated Summa Cum Laude.
Wendy Tarlow leads the Ithaca office’s employment practice, advising university clients on all aspects of employment matters and representing the University in employment, civil rights, and other matters before administrative agencies. Wendy also handles a range of other legal matters, including athletics, affirmative action, disability law, Title IX, and faculty affairs. Wendy received her undergraduate degree in philosophy from Hobart and William Smith Colleges and her J.D. from Cornell University Law School.
Professor Dana Radcliffe is the Day Family Senior Lecturer in Business Ethics and senior lecturer in management at the S.C. Johnson Graduate School of Management. Professor Radcliffe, who has been at Johnson since 2000, teaches classes in business ethics and corporate culture. He also holds adjunct faculty appointments at Syracuse University, teaching ethics courses in the Maxwell School of Citizenship and Public Affairs and the College of Engineering and Computer Science. He is a member of the Pacific Council on International Policy, and he has blogged for the Huffington Post on ethical issues in business, politics, and public policy. Previously, he worked in strategic real estate consulting for Deloitte & Touche in Los Angeles and San Francisco. Professor Radcliffe earned a PhD in philosophy from Syracuse University, an MBA from the University of California, Los Angeles, an MPhil in philosophy from Yale University, and a BA in philosophy from Fort Hays State University.

Andrew Quagliata is a Senior Lecturer in Management Communication at Cornell University’s Nolan School of Hotel Administration. Dr. Quagliata teaches courses in business writing, persuasive communication, entrepreneurial communication, and real estate communication. He engages with industry by speaking and delivering workshops on topics related to interpersonal communication, presentation skills, workplace writing, relationship building, storytelling, and influence. Professor Quagliata holds a Ph.D. in Organizational Communication from the University at Buffalo. Prior to his arrival at Cornell, he held professional positions in finance and higher education.

Michelle M. Duguid is Associate Dean of Diversity, Inclusion, and Belonging, and an associate professor of management and organizations at the S.C. Johnson Graduate School of Management, Cornell University. Professor Duguid’s primary area of research investigates the interplay of social status, power, politics, influence, and diversity in organizations, with a particular focus on the effect of social status, power, and inter- and intra-group relations on perceptions and interactions. She also performs research examining individual and group processes that affect creativity and the quality of decision making. Professor Duguid serves on the editorial board of Organization Science, the Academy of Management Journal, the Academy of Management Review, and Personnel Psychology. She received her M.S. and Ph.D. in Organizational Behavior from Cornell University.

Dr. Theomary Karamanis is a multiple-award-winning communication professor and consultant with 25 years of global experience. She is a full-time Senior Lecturer of Management Communication at the Cornell SC Johnson College of Business and regularly delivers executive education programs in leadership communication, crisis communication, and strategic communication. Dr. Karamanis has held several professional leadership positions, including Chair of the Global Communication Certification Council, Chair of the International Association of Business Communicators (IABC) Academy, and Chair of the IABC Awards Committee.
Dr. Karamanis’s academic background includes a Ph.D. in Communication Studies, a Master of Arts in Mass Communication, and a post-graduate certificate in telecommunications, all from Northwestern University, as well as a Bachelor’s degree in Economics from the Athens University of Economics and Business. She also holds professional certifications as a Strategic Communication Management Professional (SCMP), online facilitator, and executive program instructor.
Dr. Karamanis has been actively engaged in various industries (private, nonprofit, and government) and fields of expertise, including corporate communication, media and PR, higher education administration and teaching, and consulting. She has lived and worked in Canada, Greece, Trinidad and Tobago, the United Arab Emirates, and the United States of America.
Dr. Karamanis is the recipient of 40 professional communication awards, including 12 Platinum MarCom awards, seven Gold Quill awards, four Silver Quill awards, and a Comm Prix award. In 2020, she received the Award for Excellence in Communication Consulting by the Association of Professional Communication Consultants and the Association for Business Communication. Dr. Karamanis is the author of several books and academic papers on communication and regularly delivers presentations at international conferences and other business forums.

Bradford S. Bell is the William J. Conaty Professor of Strategic Human Resources and Director of the Center for Advanced Human Resource Studies (CAHRS) in the ILR School at Cornell University. He received his B.A. in Psychology from the University of Maryland at College Park and his M.A. and Ph.D. in Industrial and Organizational Psychology from Michigan State University. Professor Bell’s research and teaching interests include talent management, team development and effectiveness, and virtual work. He is a former editor of Personnel Psychology and a fellow of the Society for Industrial and Organizational Psychology (SIOP) and the American Psychological Association (APA).

Stephen Sauer’s research and teaching activities focus on issues of leadership, team processes, entrepreneurship, and status and diversity in management. His work has been published in a number of academic journals including Leadership Quarterly, Organization Science, Journal of Applied Psychology, and Human Resource Management. His research has also been featured in a variety of mainstream media outlets including The Wall Street Journal, Harvard Business Review, Forbes.com, and USA Today, among others.
His teaching experience includes courses in Leadership, Strategy, Negotiations, and Organizational Behavior at both the undergraduate and graduate levels, and he has extensive experience leading executive education workshops and seminars for a number of major corporations. He is also an Entrepreneur in Residence at Cornell’s Center for Regional Economic Advancement and Rev: Ithaca Startup Works and is a member of the teaching team for the NSF Innovation Corps national program.
Dr. Sauer graduated with a PhD in Management and Organizational Behavior from Cornell University, where he also earned an MBA and a Master’s in Business and Policy Administration. He also holds a Bachelor’s degree in Aeronautical Engineering from Rensselaer Polytechnic Institute. Prior to embarking on an academic career, he worked as an organizational change consultant and as a plant manager, after serving for seven years as an armored cavalry officer in the US Army.

Kathy is a consultant and executive leadership coach whose goal is to help leaders discover their purpose, passion, and personal mission by allowing them the space and freedom to explore new possibilities for their life and work, and align their behaviors, actions, and interactions to their vision. At Cornell, Kathy has increasingly held senior leadership roles, starting as a staff writer/marketing specialist and then executive assistant to a vice president to becoming an AVP. Armed with first-hand knowledge of the often-rigorous expectations for leadership success, Kathy inspires people to understand what has meaning to them so that they can keep that front and center throughout their leadership journey and use their awareness to transform themselves and their organizations. In Kathy’s current role as AVP for Organizational Development and Effectiveness at Cornell, she leads a team that provides consulting, coaching, and training across Cornell’s campuses. In addition, she enjoys working with private industry and non-profits. Her goal is to work with leaders to create individual and organizational excellence which leads them, and their teams, to more effectively and efficiently accomplish the mission and goals of the organization, and experience more enjoyment while doing so. Kathy holds a Master’s and Ph.D. from Cornell University in educational psychology with an emphasis in organizational behavior. She completed her undergraduate education at Iowa State University majoring in agricultural education and journalism.

Laura Syer assumed the position of Vice President for Budget and Planning at Cornell University in August 2021 reporting jointly to the Provost and to the Executive Vice President and Chief Financial Officer. She serves as the senior administrator responsible for managing Cornell’s resources and the annual budgeting process. Syer provides leadership in applying university resources to meet Cornell’s institutional priorities and academic programming needs through financial and capital planning processes, administrative and academic reviews, and by providing information and research to support decision making and strategic planning. Her specific areas of responsibility also include institutional research and planning, operating and capital budget development, and space use planning.
Laura joined the Cornell community in 2012, where in her most recent role prior to the Division of Planning and Budget, she held the position of Associate Dean for Finance and Administration at the SC Johnson College of Business. For 6+ years, Syer provided leadership to the College’s administrative units in Finance, Human Resources, IT, Facilities, and Academic Support while supporting the academic mission of the School. In her role on the College Leadership Team, she also supported the organizations long range planning efforts for the College under the direction of the Dean. Syer held a prior management role in the Division of Budget and Planning at Cornell.
In addition to her primary role at Cornell, Laura serves on three boards supporting the local and regional communities, Cornell University Veterinary Specialists, The Friends of the Cornell Lab of Ornithology and the Arnot Realty Corporation.
Before Cornell, she worked in International Finance at ESPN under the Walt Disney Company where, in her last management role, she was responsible for financial reporting for ESPN entities in South America, Central America, Mexico and the Deportes TV Network.
Syer holds a BA from Ohio University, an MS from Canisius College, an MBA from Quinnipiac University in Connecticut and an MS from INSEAD (Fontainebleau, France)

Laura Georgianna is a senior lecturer in Management and Organizations, executive director of Leadership Programs and the director of the Roy H. Park Leadership Fellows program at Johnson. Through these roles, Laura oversees the articulation of Johnson’s perspective on leadership and our strategy for building the leadership capability of each student within our MBA community. She teaches a wide variety of our leadership development experiences for students and used her training as an executive coach to provide one on one support to students throughout the MBA development journey.
Laura has spent her career working with leaders and their organizations to empower them to deliver results, grow the business, and achieve long-term goals. Most recently, she worked for Cornell’s ILR school designing and teaching programs in intrapreneurial leadership for companies around the globe.
Before Cornell, Laura was senior director, organization capability and development at Welch Allyn, Inc., where she led talent management, leadership development, performance management, and organizational development for the firm. Prior to that, she held roles in executive education, transformational change, and organizational development at Merck & Co. Inc. She also spent a number of years with Thomson Financial (now Thomson Reuters) in Account Services leadership roles.
Laura received an MBA with distinction from Johnson, where she was a Roy H. Park Leadership Fellow, and an MILR from Cornell’s ILR School. She holds a BA from the University of Rochester, where she graduated Summa Cum Laude.

Wendy Tarlow leads the Ithaca office’s employment practice, advising university clients on all aspects of employment matters and representing the University in employment, civil rights, and other matters before administrative agencies. Wendy also handles a range of other legal matters, including athletics, affirmative action, disability law, Title IX, and faculty affairs. Wendy received her undergraduate degree in philosophy from Hobart and William Smith Colleges and her J.D. from Cornell University Law School.

Professor Dana Radcliffe is the Day Family Senior Lecturer in Business Ethics and senior lecturer in management at the S.C. Johnson Graduate School of Management. Professor Radcliffe, who has been at Johnson since 2000, teaches classes in business ethics and corporate culture. He also holds adjunct faculty appointments at Syracuse University, teaching ethics courses in the Maxwell School of Citizenship and Public Affairs and the College of Engineering and Computer Science. He is a member of the Pacific Council on International Policy, and he has blogged for the Huffington Post on ethical issues in business, politics, and public policy. Previously, he worked in strategic real estate consulting for Deloitte & Touche in Los Angeles and San Francisco. Professor Radcliffe earned a PhD in philosophy from Syracuse University, an MBA from the University of California, Los Angeles, an MPhil in philosophy from Yale University, and a BA in philosophy from Fort Hays State University.

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Key Course Takeaways
- Expand your awareness of higher-education trends and issues
- Deepen your understanding of administrators’ work and roles within the larger context of their colleges or universities
- Update and develop your leadership, managerial, and communication skills
- Practice new skills immediately and develop strategies for subsequent applications
- Meet individuals doing similar work in innovative and highly effective ways
- Learn from, question, and interact with senior university administrators and exemplary administrative managers


What You'll Earn
- Administrative Management Certificate from Cornell University
- 24 Professional Development Hours (2.4 CEUs)
Who Should Enroll
- College and university officers
- Administrative managers, directors, and supervisors in higher education
- Business managers, directors, and supervisors in higher education
- Department chairs and other faculty members with administrative responsibilities
“The Administrative Management program at Cornell was a most rewarding educational experience as part of my professional development and growth within higher education. The program’s instructors were field experts who engaged us in their lectures. The topics were relevant, with real-world examples easily relatable to my work. The group exercises were engaging, and it was a delight to engage with professionals from diverse divisions and roles within higher education. I highly recommend the experience as it is re-energizing and stimulating. I came back with a ton of new ideas and a fresh perspective to tackle new and old challenges.”
“The Administrative Management program at Cornell University covered a broad range of topics that were relevant to my job functions. The experience provided a forum to share knowledge and learn from peers at other institutions. Most of the sessions had an interactive component that provided attendees with opportunities to practice skills and develop strategies that could be applied to their job functions in a fun and welcoming environment. Administrators in all types of roles will benefit from this program. I highly recommend anyone who is looking for a professional development opportunity within higher education, to attend this workshop.”
“The Administrative Management program was a wonderful opportunity for me to collaborate, share best practices and problem solve common issues with colleagues from across the country. I continuously utilize and reference the wealth of knowledge gained from the sessions in areas such as communicating more effectively; implementing mission critical activities; and cultivating a supportive and inspiring team culture.”
“The conference was filled with lively and relevant discussions.”
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Administrative Management Program
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