Course list

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University's Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you'll do so in a way that creates the optimal conditions for success.

  • Sep 23, 2026
  • Oct 7, 2026
  • Oct 21, 2026
  • Nov 4, 2026
  • Nov 18, 2026
  • Dec 2, 2026
  • Dec 16, 2026

From the moment you wake up to the time you go to sleep, you are engaging in impromptu communication that involves presenting ideas that need buy-in from your audience, whether it's seeking an extension on a work assignment or something as seemingly simple as deciding which parent should drive the kids to school. These are typical aspects of everyday life, but the reality is that the better prepared and adaptable you are for these situations, the more impactful you can be in your areas of communication, especially the workplace. You should obviously be rehearsed, but the more effortless and self-assured you come across while speaking, the more convincing you will be. This preparedness will give you the skills and confidence to succeed in various circumstances where effective communication is crucial.

In this course, you will be provided with a foundation in how improving your everyday communication can make your speaking skills more impactful. You will examine how to set up your message while considering its purpose, its context, and its audience. Keep in mind that this is not about speech writing but about crafting an unscripted message. You will then practice these skills in front of real people to test your ability to deliver your message in applicable environments. You'll explore what it's like to adapt that message to different surroundings and challenges. You will also develop emotional intelligence skills as you navigate how to better gauge your audience's reaction. You'll understand how applying these concepts will make your messages resonate, from a routine low-stakes situation to a formal pitch that affects your career goals.

  • Sep 23, 2026
  • Oct 21, 2026
  • Nov 18, 2026
  • Dec 16, 2026
  • Jan 13, 2027
  • Feb 10, 2027
  • Mar 10, 2027

Leadership is not just for leaders. Whether you have formal leadership authority or not, everyone faces leadership challenges. At heart, companies are people, and many challenges in the workplace come down to how to inspire, support, and reward people.

In this course, you will explore several different strategies to help motivate and lead people. Initially, you will distinguish between factors that increase job satisfaction and factors that decrease job dissatisfaction, as research shows these are not always connected. You will also design strategies to influence motivation, effort, and job performance. You will identify the types of capital in a group or team and explain how this capital can help build and support high-performing teams. Finally, you will design conflict resolution strategies and employ negotiation tactics when conflict inevitably occurs in the workplace.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Finance and Accounting Principles
  • Marketing Fundamentals
  • Strategic Business Planning and Forecasting
  • Managing Organizations
  • Sep 30, 2026
  • Oct 14, 2026
  • Oct 28, 2026
  • Nov 11, 2026
  • Nov 25, 2026
  • Dec 9, 2026
  • Dec 23, 2026

As a leader, you are always influencing others. However, if you're not mindful of how you exert this influence, it could lead to unforeseen consequences for yourself and your team. Your ability to negatively impact someone's performance, or elevate it to new levels, is powerful and should be taken seriously. 

In this course, Professor Allan Filipowicz discusses how your beliefs drive your subordinates' performance. You'll learn how to identify negative and positive expectancy cycles and get the tools needed to reverse the former and accelerate the latter. 

  • Sep 23, 2026
  • Oct 7, 2026
  • Oct 21, 2026
  • Nov 4, 2026
  • Nov 18, 2026
  • Dec 2, 2026
  • Dec 16, 2026

In essence, your organization is a nexus of relationships that coordinates key assets and capabilities to help you achieve your strategic ambitions and raise your profits. More than just the traditional view of a supply chain, this nexus can also encompass strategic partners, licensors of intellectual property, and firms that supply support services of any type, such as advertising, legal services, and more.

These core relationships are vital to your ability to create and capture value, and so it is crucial to keep them as healthy as possible. How can you best nurture positive business relationships, especially over the long run? How can you recognize when a relationship is at risk of becoming adversarial, and what should you do about it?

In this course, you will evaluate the state of your business relationships through a comprehensive assessment process. Your analysis will enable you to gain a clearer understanding of each relationship's importance to your value creation efforts and how your organization would be affected if the relationship goes wrong. You will then clarify the expectations from both sides of the relationship, potential opportunities that are not being capitalized on, the goals for mutual success, and what to keep an eye on in the future. Armed with this knowledge, you will be prepared to strategize to improve and maintain the wellbeing of key business relationships through an action plan specifically tailored to the needs of each relationship.

  • Sep 23, 2026
  • Oct 21, 2026
  • Nov 18, 2026
  • Dec 16, 2026
  • Jan 13, 2027
  • Feb 10, 2027
  • Mar 10, 2027

When it comes to creating presentations, it can be easy to feel overwhelmed while trying to strike the perfect balance of engagement, information, and simplicity. Using industry-standard techniques employed on platforms such as TEDx Talks and in styles such as PechaKucha, you have the ability to create a transformative presentation that moves your audience through images and narration. These styles challenge you to focus on your message, which enables you to transform your presentation and empower and motivate your stakeholders through user experience and information design.

Throughout the course, you will explore the functions and forms of presentations; develop a presentation using important components drawn from TEDx and PechaKucha; and practice, present, and refine your presentation, allowing you to experience the process from start to finish. By the end of this course, you will have your own presentation, highlighting the best practices you acquired during the strategic creation process.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Strategic Storytelling Across Media
  • Engaging Specific Stakeholders
  • Oct 14, 2026
  • Dec 9, 2026
  • Mar 3, 2027
  • May 26, 2027
  • Aug 18, 2027
  • Nov 10, 2027

This course will introduce you to basic negotiation terminology. You will learn about the difference between distributive and integrative negotiation, and how to use each of these approaches to negotiation to create maximum value. You will then learn how to balance these two approaches in order to further your chances of making a deal and create even greater further value. By the end of the course, you will have the tools to not only split the pie but also grow the pie in a way that would benefit you and your negotiating partner.

This course requires 2 live negotiation sessions per course with a partner from your class. You will be asked to submit information on your time zone within 24 hours after the course starts so that you are matched with a negotiating partner in time to complete the required negotiating assignments. Please be prepared to coordinate your schedule with an assigned partner. Specific instructions will be provided in the course. 

  • Oct 21, 2026
  • Dec 30, 2026
  • Mar 10, 2027
  • May 19, 2027
  • Jul 28, 2027
  • Oct 6, 2027
  • Dec 15, 2027

Advancing to a more senior leadership role requires a specific set of skills. Senior leaders must shift away from tactical oversight into a more strategic and visionary role. This transition does not occur naturally and is often not a part of standard professional training, development, or onboarding. The ability to adapt to this mindset is crucial and can lead to the success or failure of an individual and/or their team.

In this course, current and potential leaders will be guided through this transition by Kate Walsh, Professor and Dean of the School of Hotel Administration, as she shares her professional expertise and research. Learners will create a personal leadership strategy and build a professional network within their organization to prepare and further their roles in the organization.

  • Sep 23, 2026
  • Oct 7, 2026
  • Oct 21, 2026
  • Nov 4, 2026
  • Nov 18, 2026
  • Dec 2, 2026
  • Dec 16, 2026

How It Works

“I would found an institution where any person could find instruction in any study.”
{Anytime, anywhere.}
Ezra Cornell
Founder of Cornell University

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