AI in Human ResourcesCornell Certificate Program

Artificial intelligence is reshaping how HR functions operate, from automating routine tasks to informing complex workforce decisions. Different types of AI offer distinct capabilities, each requiring specific data and raising important considerations around effectiveness, ethics, and organizational impact. As these technologies evolve, they're driving meaningful shifts in HR roles, processes, and long-term strategy.

In this course, you will differentiate among key AI technologies, including ML, NLP, LLMs, and hybrids, and connect them to real HR applications. You'll identify the data required to support these systems, analyze their benefits and limitations, and examine ethical considerations such as privacy and fairness.

Upon completion of this course, you will be prepared to assess where and how AI can be effectively applied in HR, determine the data and governance needed to support it, and evaluate associated risks and trade-offs. You'll also be equipped to anticipate how AI is reshaping HR roles and processes, positioning you to guide informed, responsible adoption in your organization.

Artificial intelligence is rapidly transforming talent acquisition, reshaping how organizations attract, evaluate, and engage candidates. From automating job description creation to enabling large-scale candidate assessment, AI introduces new efficiencies while also raising important questions about bias, transparency, and the role of human judgment. As adoption grows, organizations must balance innovation with ethical considerations and a strong focus on candidate experience.

In this course, you will explore how AI is applied across the talent acquisition life cycle, including job design, candidate evaluation, and hiring at scale. You'll examine practical use cases ranging from basic tools to more advanced AI-driven approaches, and you'll identify the data, skills, and context needed to use them effectively. You'll also assess your organization's current talent acquisition challenges, evaluate where AI can add value, and analyze risks such as bias, privacy, and overreliance on automation. You'll consider stakeholder perspectives, human-in-the-loop decision making, and the impact of AI on the candidate experience and organizational outcomes.

Upon completion of this course, you will be able to identify where AI can improve talent acquisition processes while recognizing its limitations and risks. You'll be prepared to evaluate AI tools for job design and candidate assessment, ensure appropriate human oversight, and make informed decisions about implementation. You'll also be equipped to assess vendor solutions, measure potential ROI, and shape a talent acquisition strategy that balances efficiency, fairness, and a positive candidate experience.

You are required to have completed the following course or have equivalent experience before taking this course:

• Understanding AI Technologies in Human Resources

Artificial intelligence is modernizing performance management by changing how organizations evaluate performance, deliver feedback, and support employee development. While AI can improve consistency, efficiency, and personalization, it also introduces new considerations around bias, data quality, and employee trust.

In this course, you will explore how AI applies to performance reviews, learning and development, and talent growth. You'll evaluate different approaches and assess the data, risks, and human oversight required.

Upon completion of this course, you will be able to assess AI opportunities in performance management, evaluate tools and approaches, and balance efficiency with fairness and human judgment. You'll also be prepared to make informed decisions about implementation and shape a strategy that supports both organizational performance and employee experience.

You are required to have completed the following course or have equivalent experience before taking this course:

• Understanding AI Technologies in Human Resources

Artificial intelligence is advancing workforce analytics by enabling organizations to move beyond static reporting toward more dynamic, predictive insights. As AI makes it easier to analyze employee feedback, detect patterns, and anticipate trends like turnover, it also introduces new challenges related to data quality, bias, interpretation, and employee trust.

In this course, you will explore how AI supports employee listening and workforce insights. You'll evaluate approaches from basic analysis to predictive tools and assess the data, skills, and organizational context required to use them effectively.

Upon completion of this course, you will be able to assess how AI can enhance workforce analytics and identify tools and approaches that align with your organization's needs. You'll be prepared to evaluate data requirements, ensure appropriate human oversight, and make informed decisions about implementation. You'll also be equipped to assess vendors, define success metrics, and use AI-driven insights to support better organizational and talent decisions.

You are required to have completed the following course or have equivalent experience before taking this course:

• Understanding AI Technologies in Human Resources

Symposium sessions feature two days of live, highly interactive virtual Zoom sessions that will explore today's most pressing topics. The AI Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium, in which we'll share experiences from across the industry, inspiring real-time conversations about best practices, innovation, and the future of AI. You will support your coursework by applying your knowledge and experiences to some of the most pressing topics and trends in the field. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from across a variety of industries.

All sessions are held on Zoom.

Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

Symposium sessions feature two days of live, highly interactive virtual Zoom sessions that will explore today's most pressing topics. The HR Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium, in which we'll share experiences from across the industry, inspiring real-time conversations about best practices, innovation, and the future of human resources work. You will support your coursework by applying your knowledge and experiences to some of the most pressing topics and trends in the HR field. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from across the industry.

All sessions are held on Zoom.

Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.