Artificial intelligence is advancing workforce analytics by enabling organizations to move beyond static reporting toward more dynamic, predictive insights. As AI makes it easier to analyze employee feedback, detect patterns, and anticipate trends like turnover, it also introduces new challenges related to data quality, bias, interpretation, and employee trust.

In this course, you will explore how AI supports employee listening and workforce insights. You'll evaluate approaches from basic analysis to predictive tools and assess the data, skills, and organizational context required to use them effectively.

Upon completion of this course, you will be able to assess how AI can enhance workforce analytics and identify tools and approaches that align with your organization's needs. You'll be prepared to evaluate data requirements, ensure appropriate human oversight, and make informed decisions about implementation. You'll also be equipped to assess vendors, define success metrics, and use AI-driven insights to support better organizational and talent decisions.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Understanding AI Technologies in Human Resources
 

How It Works

Course Length
2 weeks

Effort
3 to 5 hours of study per week

Format
100% online, instructor-led
  • HR professionals seeking to understand and apply AI responsibly across the employee life cycle
  • HR managers and HR business partners evaluating or implementing AI-enabled HR solutions
  • Talent acquisition, performance management, and workforce analytics professionals looking to strengthen their AI capabilities
  • HR leaders responsible for guiding AI adoption while balancing efficiency, ethics, and organizational impact
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