Skip to content
eCornell logo
0 eCornell logo
  • Online Certificates
  • Group Programs
  • Keynotes
  • Request Info
  • Student Menu
    • Take me to my courses
    • Student Home
    • Profile
    • Enrollment History
    • Applications
    • Certificates
    • Account History
    • Announcements
    • Help
    • Logout
  • Login
  • 0
  • Take me to my courses
  • Request Info
  • Login
Almost done! Check your email to get your password.
Login

Robots in the Hospitality Industry

Create Account
Join or sign in to tailor your experience and earn CEUs from Cornell.
Create Account
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Already have an account? Sign in now
View Keynote
Gain access to the event
Register Now
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

WANT MORE?

  • Save Favorites
  • 1-Click Event Registration
  • Earn CEUs
Create Account

Event Overview

The COVID-19 pandemic has reimagined the hotel and restaurant experience. As face-to-face interaction has necessarily been reduced, touchless transactions and environments have increased. These technological responses to the pandemic help instill confidence in guests and give them a strong sense of safety, trust, and well-being — but only if they are done right. When an industry known for friendliness and warmth adopts new contactless service measures, there is a risk that the human touch will be lost.

The good news is that automation has already been proven to be both effective and service minded. Nearly 35 years after Isaac Asimov’s short-story collection “Robot Dreams,” robots are being utilized in the hospitality sector to provide room service, vacuum hallways, sanitize surfaces, and so much more.

In this session, we’ll explore the capabilities and limitations of increased automation in an industry that traditionally prides itself on meaningful personal interaction.
Events Recommended For You
Mar 10, 2021   1:00pm EST

The Industry’s Vision of Tomorrow’s Hospitality


Marie Ozanne, Michele Sarkisian, Randy Garutti ’97, Ron Swidler
Mar 11, 2021   12:30pm EST

New Thinking in Hospitality

How Consumer Trends Have Been Reshaped by 2020

Roger Hill, Ron Swidler
Mar 16, 2021   1:00pm EDT

COVID-19’s Effect on HR

Hospitality’s Response to the ‘New Normal’

Bruce Tracey, Joy Rothschild, Nikki Massey, Robert Mellwig
Next Slide
Mar 09, 2021   1:00pm EST

Pre-Dispute Mandatory Arbitration

A Model for Settling Disputes in a Positive Manner or a Forced Denial of Employee Rights?

Alex Colvin, David Sherwyn, Harry Katz
Mar 11, 2021   7:00pm EST

Zalaznick Reading Series

A Talk by Rita P. Davis

Rita P. Davis
Mar 12, 2021   1:00pm EST

Unwrapping Food Waste

Innovative Packaging Solutions

Julie M. Goddard, Ph.D., Kai Robertson, Paola Appendini, Ph.D., Toby Thomas
Previous SlideNext Slide
Mar 17, 2021   7:30pm EDT

Climate (In)Justice

The Quest for Equity in a Changing Climate

Benjamin Z. Houlton, Tamara Toles O’Laughlin, Linda Shi
Previous SlideNext Slide
Request Information Now
Send Now
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
REQUEST INFORMATION NOW
Act today—classes are filling fast.
Send Now
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
  • Chat
  • Email
  • Phone Phone
  • Help
This modal dialog contains a video.
This modal dialog contains a form.
This modal dialog contains payment options.
Cornell University seal

About eCornell

  • COVID-19 Challenges
  • Blog
  • Press Room
  • Leadership Team
  • Cornell Faculty
  • Professional Accreditations
  • Channel Partners
  • Payment Options
  • Military Students
  • FAQ
  • Jobs and Careers

Online Certificates

  • Marketing
  • Data Science
  • Project Management
  • Leadership
  • Business and Finance
  • Hospitality
  • Real Estate
  • Human Resources
  • Healthcare
  • Technology
  • Engineering
  • Nutrition
  • Plant-Based Nutrition
  • Beekeeping

Group Programs

  • Corporate Certificate List
  • Corporate Course List
  • On-Demand Lessons for Organizations
  • Service Excellence

For Current Students

  • Log into Class
  • Technical Requirements
  • Accessibility
  • PMP Information
  • Help

Contact

Phone: 866-326-7635
+1-607-330-3200
Email: info@ecornell.com
Chat Live
Address: 950 Danby Rd.
Suite 150
Ithaca, NY 14850

COPYRIGHT © 2000- ECORNELL, ONLINE LEARNING SUBSIDIARY OF CORNELL UNIVERSITY /SITEMAP /PRIVACY POLICY