It is tough to think about the unthinkable. Executives, employees, union representatives, and other stakeholders in any organization don’t want to imagine that things could go terribly wrong. Yet it’s no longer a matter of whether a crisis will happen; it’s a matter of what type of crisis it will be and when it will occur. During a crisis, the organization has to manage the problem while under intense scrutiny from outsiders, the media, and its own workforce. A crisis can also lead to a siege mentality where both management and labor may feel under attack from all sides. How well the crisis is managed may determine the long-term prognosis of the organization — and therefore jobs — as well as the survival of the union or its current leadership.

Join us for this one-hour online session featuring Nellie Brown, CIH, Director of Workplace Health & Safety Programs, Cornell University ILR School. Not all crises can be avoided, but they can be handled through planning and effective communication which lay the foundation for crisis management.

RESOURCES / NEXT STEPS

Buffalo Co-Lab

Workplace Health and Safety Education and Training at Buffalo Co-Lab

eCommons paper on CRISIS MANAGEMENT

WORKPLACE SAFETY IN A PANDEMIC: Slowing the Spread of Coronavirus and Communicable Diseases