Almost done! Check your email to get your password.
Create Account
Join or sign in to tailor your experience and earn CEUs from Cornell.
View Keynote
Gain access to the event Event Overview
Living in a complex world with divergent views, our need for conflict resolution skills has never been greater. Deep or focused listening can help you truly understand another’s perspective and engage in conflict more constructively. Focused listening requires the listener to suspend their response and reaction, but it does not eliminate the opportunity or right to disagree.
Join Katrina Nobles, Director of Conflict Programs at Cornell University’s Scheinman Institute on Conflict Resolution, and Liz Davis-Frost, Mediation and Training Extension Associate, as they break down some techniques to incorporate understanding through focused listening. Discover how to transition a conversation from one-way listening to two-way collaboration and problem solving.
Join Katrina Nobles, Director of Conflict Programs at Cornell University’s Scheinman Institute on Conflict Resolution, and Liz Davis-Frost, Mediation and Training Extension Associate, as they break down some techniques to incorporate understanding through focused listening. Discover how to transition a conversation from one-way listening to two-way collaboration and problem solving.