A common Silicon Valley mantra is to "Fake it till you make it,” but when it comes to earning and keeping the trust of your customers, teams, and stakeholders, is that really the best approach?

In the current climate, leaders may find it challenging to paint an ambitious vision for the future while also remaining honest and authentic. But a foundation of trust and credibility is necessary for leading teams, building enduring businesses, and developing products that delight consumers.
  • How to make hard prioritization decisions and do fewer things, but better
  • Ways to say no to customers without losing their respect
  • Strategies for building trust across teams with wildly different mentalities, like engineering and sales
  • How to change course without your team or customers losing faith
  • How to trust yourself — a prerequisite to others trusting you

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