Alex Susskind is a Professor of Food and Beverage Management and is currently serving as the Associate Dean for Academic Affairs. Professor Susskind earned his Ph.D. in Communication from Michigan State University with a specialization in organizational communication and his MBA with a concentration in personnel and human relations. He earned his undergraduate degree at Purdue University in Restaurant, Hotel, and Institutional Management and is also a trained chef with a degree in Culinary Arts from The Culinary Institute of America in Hyde Park, New York. Prior to starting his career in academia, Professor Susskind was a chef and restaurant operator for both independent and multi-unit restaurant companies in the Northeastern and Southeastern United States.
Dining Innovation in Senior LivingCornell Course
Senior Living
Cornell CourseDining Innovation in Senior Living ()
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Course Overview
Can you offer a menu that excites your residents and/or guests, meets their nutritional needs, and doesn't break your budget?
In this course, you'll examine a framework to help you align your food service operation with your organizational needs. You'll also examine trends and how they might have a place in your food service operation, and you'll access resources to help you keep on top of those trends. You'll review a healthcare facility menu and reflect on what's good and where there's room for improvement. You'll design, or re-design, your own menu and then build a plan to collect and analyze feedback on that menu. You'll also interact with a tool to help you make sure your concept is viable.
Key Course Takeaways
- Use the PPO (product, people, and operational conditions) framework to identify needs in your organization
- Match appropriate industry trends with your food service operation
- Design a menu that best suits the needs of your organization
- Design a delivery solution that aligns with your food service operation
- Develop a plan to measure the effectiveness of your food and beverage operations
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Course Length
2 weeks
Effort
3-5 hours per week
Format
100% online, instructor-led
Course Author
Alex Susskind
Professor
Cornell Nolan School of Hotel Administration
Professor of Food and Beverage Management, Nolan School of Hotel Administration, Cornell SC Johnson College of Business
Who Should Enroll
- Nursing home and long-term care administrators
- Registered nurses, nurse practitioners, nursing assistants, and dietitians
- Physical therapists
- Facilities managers, developers, and planners
- Hospitality professionals transitioning to a career in senior living
- People interested in a career in senior living
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