David R. Schneider graduated from Rensselaer Polytechnic Institute in Chemical Engineering in 1999, attended Columbia University Film M.F.A. Program in 2001, and earned his Masters and PhD from Cornell University in Mechanical Engineering with a concentration in Controls & Dynamics in 2007. David has taught at both Cornell and Columbia University. His most prominent research is his creation of the G*TA (G-Star-T-A) task allocation algorithm and his work as Program Manager of the Cornell RoboFlag program, with notable applications including AFRL UAV controls and NASA/NOAA unmanned boat designs. With a strong focus on education, David’s endeavors have included the creation of the Intel-Cornell Cup, Innovative Embedded Design National Competition; leading Cornell University Sustainable Design (CUSD); and the broader impacts video game creation for the NSF Expeditions in Computing Grant on Computational Sustainability. David has led the efforts to make Cornell the first university to officially partner with Make: and is a leader in the Higher Education Maker Alliance working with the White House Office of Science and Technology Policy. He has also led with Make: the re-creation of the national entrepreneurial competition “Pitch Your Prototype” and is a leading faculty member behind the American Society of Engineering Education, Community Engaged Division Film Festival national competition. David was also a screenwriter for Walt Disney Attractions Television Production.
In order to optimize your system, you first need to define it. In this course, you will learn how to use a tool called the Context Diagram to map the responsibilities and elements of your system and how those elements interact with each other. Then you will define the functionality of your system. By using case analysis, you will study the different scenarios that your system may need to accomplish in order to meet your project goals. You will learn not only how to define and analyze your system, but also how to visualize and communicate this information with stakeholders.
Key Course Takeaways
- Define interrelationships between your system and other factors by creating a context diagram
- Capture in use cases the set of functionalities that any system must have to meet the needs of the challenge you are addressing
- Create a shareable use case diagram that organizes the relationships between use cases
- Document a list for stakeholders that includes all deliverables necessary to produce a successful system
How It Works
3-5 hours per week
100% online, instructor-led
Who Should Enroll
- Any manager from a wide variety of organization types, roles, and functional areas who is responsible for serving external and internal customers.
- Anyone whose staff or unit is responsible for providing a consistent and high level of service, making things easy for customers, and delivering on the promise of a quality experience every time.
- Students may belong to service-oriented organizations including for-profits, NGOs, and governmental agencies.