Most managers only think about performance once a year when they have to conduct annual appraisals for their direct reports, or when things are going poorly. This course equips managers to move beyond this approach and develop an ongoing and proactive developmental process that helps their employees to perform best in their jobs. When your people are performing well, you're performing well and your organization can succeed.
Key Course Takeaways
Establish standards for productivity, processes, quality, conduct, and timeliness
Set appropriate performance goals with individual employees
Visiting Assistant Professor, Cornell Hotel School
Allison Elias is a Senior Fellow and Lecturer in Management at the Wharton School of the University of Pennsylvania. She is also a Visiting Assistant Professor at the Cornell School of Hotel Administration for the 2019-2020 academic year.
Her research investigates historical and contemporary issues of gender and diversity in organizations, with a particular focus on the ways that social movements become translated into corporate policies and practices. Her forthcoming book (Columbia University Press), at the intersection of history, gender, and management studies, charts the trajectory of modern feminism at work by tracing the changing nature of secretarial work from the 1960s to the present.
Before coming to Wharton, Dr. Elias taught at the Owen Graduate School of Management, Vanderbilt University, where she was also appointed a Fellow in the Provost’s Office for Inclusive Excellence. Previously, she was on faculty at Cornell University in the ILR School and the SC Johnson College of Business. Dr. Elias received her doctorate in History from the University of Virginia, where she worked during graduate school as a research associate at the Darden School of Business.
Associate Professor, ILR School, Cornell University
Diane Burton is an associate professor in the ILR School at Cornell University. Her primary appointment is in human resource studies, with courtesy appointments in organizational behavior and sociology. Prior to joining the Cornell faculty in 2009, Professor Burton was a faculty member at the MIT Sloan School of Management. She began her academic career at the Harvard Business School teaching leadership and organizational behavior. Professor Burton earned her Ph.D. in sociology at Stanford University and served as a lecturer and researcher in organizational behavior and human resources management at the Stanford Graduate School of Business.
This course is intended for new and lower-level managers with under three years of experience in a management role. Learners may come from every continent and industry and from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies.
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