Leading across cultures is about adapting, communicating, thinking critically, and understanding your own biases. Dr. Jan Katz of Cornell University's School of Hotel Administration will help you explore the five key dimensions of cross-cultural leadership: culture, context, risk, linear/parallel hierarchy, and individualism/collectivism . After defining and sharing examples of each, Professor Katz will help you explore their impacts on business and how you can adapt to variations in different cultures. This course gives you the tools you need to continuously improve your cross-cultural leadership skills.
In the course project, you will examine the cultures and dimensions you work in, explore how compensation relates to risk, examine the hierarchy at your company, and evaluate your own leadership style as it relates to the cultures you work in. You will also get to investigate the 2015 Greek financial crisis and interview an international colleague before creating an action plan for your own future education around the impact of cultural variation on leadership.
Key Course Takeaways
Assess your perspective so that you can develop a broader understanding of how cultural rules, stereotypes, and assumptions inform the way you think and work
Develop a greater awareness of three key cross-cultural dimensions: context, risk, and linear/parallel so that you understand why you think the way you do, which will lead to more effective interactions with people from other countries
Examine two key dimensions: hierarchy and individualism vs. collectivism, so that you can recognize differences within the group, circumvent issues that are likely to arise, and develop constructive strategies that leverage everyone's expertise and perspective
Develop your own skills to lead across cultures, using proven strategies and best practices
After receiving her S.B. (Biology) and Ph.D. (Management) at the Massachusetts Institute of Technology, Jan Katz began teaching international management at New York University. Moving to Cornell 21 years ago, she continued teaching international management and marketing at the Johnson Graduate School of Management and, as of January 2008, at the School of Hotel Administration.
In addition to her teaching in the U.S., Dr. Katz has lectured in Argentina, Peru, Colombia, India, China, Belgium, and the U.K. She has trained executives and consulted for a diverse group of corporations, including SK Group (Korea), Aegon (Netherlands) and Corning (U.S.), as well as for NGOs, such as the Asian Development Bank (the Philippines) and the Conference Board (U.S.).
Dr. Katz’s research focuses on the means used by multinational corporations to create and sustain global competitive advantages through the management of international resources (people, ideas, etc.) and external forces (governmental and non-governmental organizations, culture, etc.).
This course is intended for mid to upperlevel managers, high potentials, and senior leaders. Learners may come from every continent and from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies.
This course is also applicable to line managers or individual contributors with over three years of experience who are responsible for leading culturally or nationally diverse teams or who operate globally, as well as individual contributors in sales, marketing and supply chain management who work extensively with clients or suppliers abroad. Anyone needing to manage through the challenges and opportunities of culturally diverse teams and individuals could also benefit from this course.
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