Pedro Pérez is Senior Lecturer of Applied Economics and Management at Cornell’s SC Johnson College of Business. He has taught large-format introductory courses to business management and entrepreneurship at Cornell since 2001. Dr. Pérez has degrees in chemical and industrial engineering, as well as an MBA and a Ph.D. in management.
Leadership is not just for leaders. Whether you have formal leadership authority or not, everyone faces leadership challenges. At heart, companies are people, and many challenges in the workplace come down to how to inspire, support, and reward people.
In this course, you will explore several different strategies to help motivate and lead people. Initially, you will distinguish between factors that increase job satisfaction and factors that decrease job dissatisfaction, as research shows these are not always connected. You will also design strategies to influence motivation, effort, and job performance. You will identify the types of capital in a group or team and explain how this capital can help build and support high-performing teams. Finally, you will design conflict resolution strategies and employ negotiation tactics when conflict inevitably occurs in the workplace.
You are required to have completed the following courses or have equivalent experience before taking this course:
- Finance and Accounting Principles
- Marketing Fundamentals
- Strategic Business Planning and Forecasting
- Managing Organizations
Key Course Takeaways
- Distinguish between the factors that increase job satisfaction and decrease job dissatisfaction
- Design strategies to influence motivation, effort, and job performance
- Identify the types of capital in an organization and explain their relevance within high-performing teams
- Create strategies for forming and supporting high-performing teams
- Resolve conflict within a high-performing team
Download a BrochureNot ready to enroll but want to learn more? Download the course brochure to review program details.
How It Works
David Taylor, Ph.D., is an Associate Professor of Business Management/Marketing Communications at Kyoto University of Foreign Studies. His research focuses on consumer behavior and the marketing-leadership interface across cultures and has appeared in the Journal of Consumer Marketing and the Cornell Quarterly. He is a graduate of the Cornell Hotel School.
As a visiting professor, Dr. Taylor taught business management at Cornell University’s School of Continuing Education/Dyson School of Applied Economics and Management from 2000 to 2019 during the summer session. From 2015 to 2019, he also held a dual appointment as Director of Graduate Programs for the Hotel School and then Director of External Relations for the Cornell SC Johnson College of Business based at Cornell Tech in New York City.
Prior to becoming a professor, Taylor spent 15 years in industry working in or on over 25 markets in North America, Europe, Asia, and the Caribbean. While working for Hyatt International in Japan as the Director of Business Development/International Marketing, he and his marketing team were recipients of the Gold Key award as well as recognized by the prestigious Nikkei Business Weekly and the City of Osaka for success and creativity in advertising. He has also provided advisory and management search services to multinational companies operating in Japan.
Who Should Enroll
- Individual contributors interested in transitioning to leadership
- New managers
- Professionals who need to fill gaps in business fundamentals
- Professionals with work experience but no formal business training
- Professionals transitioning into roles within a corporate environment
- Small business owners and entrepreneurs