Your work in a technical field likely means that you periodically interact with colleagues, customers, suppliers, and other stakeholders who live in a different part of the world, speak a primary language different from your own, or have expertise in a different or non-technical field.
As a technical expert, your ability to anticipate the needs of audiences from diverse backgrounds and communicate effectively with them is essential.
In this course, you will have an opportunity to explore how you can prepare to meet the needs of audiences with differing backgrounds, primary languages, and levels of expertise, and even varying degrees of receptivity to your message. You will examine principles of persuasion and consider how and when to apply them both effectively and ethically. As part of your studies, you will also review pertinent selections from Dr. Traci Nathans-Kelly's book “Slide Rules,” and you will look at how you can prepare for the unexpected in your talks and maintain your composure when disruptions occur.
By the end of this course, you will have gained techniques and insights that you can apply as you prepare and develop presentations for a wide range of audiences with varying needs and interests.
You are required to have completed the following course or have equivalent experience before taking this course:
Redesigning Slides for Impact
Engaging Presentation Techniques
Designing Slides for Live and Legacy Use
Key Course Takeaways
Prepare and strategize for the needs of different audience members when you don't know who they are
Use persuasive strategies for technical purposes
Prepare for unexpected challenges and engage with audience members beyond your immediate circle
Senior Lecturer and Co-Director, Engineering Communications Program, Cornell Engineering
Traci Nathans-Kelly currently teaches for Cornell University’s College of Engineering, with deep experience in online modalities for higher education. She has a particular interest in social justice and techquity issues. Dr. Nathans-Kelly interacts daily to help engineers and pre-professional engineers hone their technical messaging, whether it be via presentations, on paper, in meetings and teams, or through online channels.
Dr. Nathans-Kelly has worked with practicing professional engineers, technical experts, scientists, and related field experts for over 20 years, helping them to strengthen their abilities to become impactful contributors in their organizations. She is very active in IEEE, co-authoring the “English for Technical Professionals” online course, and works with the IEEE Continuing Education Committee, the Educational Activities Committee, and the IEEE Teaching Excellence Editorial Board.