In this course you will build on the extraction and interpretation of emotional data generated while unpacking observations. You will work through the personas that you previously defined and situate these in context diagrams that examine the relationships between individual users and the problem space. You will also use emotional relationship data maps and flow of thoughts to create capabilities diagrams that crystallize the needs your system must address.
With an actionable model of your problem in place, you will engage in a series of brainstorming sessions that use as their core inspiration the personas, capabilities diagrams, and context diagrams. From this process you will gather ideas that will propel you toward the creative solutions in your problem space.
The following courses are required to be completed before taking this course:
Identifying and Framing a Challenge
Gathering User Emotions
Crafting User Narratives
Key Course Takeaways
Create a compact visualization of your problem definition
Select a system to prototype based on a ranking system
Sirietta Simoncini holds a Master of Architecture degree from the University Institute of Architecture of Venice (Italy) and worked for several years as chief architect of a city in the north of Italy. She is the co-founder of InTAdesign, an architectural firm active in both Italy and the U.S., and in addition to practicing architecture she has worked as an art and film curator for many cultural institutions.
Sirietta has taught as a design thinking coach at the Stanford d.school and has facilitated workshops at McGill and Yale Universities and with organizations such as jetBlue, Target, and the World Bank. She currently teaches the art of innovation in the Systems Engineering program at Cornell. In her classes, graduate students from different Cornell colleges, institutes, and schools come together to design and build solutions for complex challenges with actual sponsors.
She believes in cross collaboration, a hands-on approach, and the importance of fostering T-shaped skills. She also believes in fieldwork, since the inspiration for innovation comes from observing and interacting with real people in their context.