Course list

Virtual teams present a unique set of challenges, but also a unique set of opportunities. You may be a team leader or team member: in this course we will review some common challenges and opportunities that face virtual teams and some suggested strategies for addressing those challenges and capitalizing on the opportunities. You will leave this course with the skills and tools necessary to develop a plan for addressing challenges and opportunities on your own virtual and remote teams.

In this course, you will consider how well your team members understand the team's mission and the members' roles. You will explore strategies for building trust, encouraging engagement, and establishing commitment on your teams so they can reach your goals and avoid later remedial action. The strategies developed in this course will allow individuals setting up teams as well as those who have well-established teams improve their functionality and success.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Building High-Performing Virtual Teams

Conflict on a team is unavoidable and necessary. In this course, you will explore strategies to encourage constructive conflict and to discourage destructive conflict. You will explore recommended negotiation techniques for managing conflict. You will then identify threats to communication, explore strategies to overcome those threats, and use those strategies productively on your virtual teams. One of the biggest challenges of a virtual team is figuring out who has what information and how to get it. You will identify strategies to manage information to help make decisions. By the end of this course you will have a toolbox of tips and strategies for maximizing the team's communication.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Building High-Performing Virtual Teams

In this course, you will take steps to create a more focused and results-driven virtual team that reaches and executes smart decisions. You will examine common decision traps and biases that teams fall into to try to avoid them. Finally, you will explore strategies for building accountability into decisions so you can more effectively get teams to do what they say they will do.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Building High-Performing Virtual Teams

Virtual teams are often also multicultural teams, which brings opportunities but also challenges that can easily derail teams. You will identify those opportunities and challenges and explore structural strategies for managing cultural issues. You will also examine recommended best practices for improving a team's cultural intelligence. A heightened cultural understanding will give team members and leaders the opportunity to fully capitalize on your team's opportunities.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Building High-Performing Virtual Teams

Symposium sessions feature three days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics. The Leadership Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium in which we’ll discuss the ways that leaders across industries have continued engaging their teams over the past two years while pivoting in strategic ways. You will support your coursework by applying your knowledge and experiences to relevant topics for leaders. Throughout this Symposium, you will examine different areas of leadership, including innovation, strategy, and engagement. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from various industries.

Upcoming Symposium: June 4-6, 2024 from 11am – 1pm ET

All sessions are held on Zoom.

Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

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