In this course, you will learn how to identify the key legal principles and considerations involved in managing in a union environment. This includes assessing unfair labor practices and the rules regarding union organizing, collective bargaining, and day-to-day operations. You will take a deep dive into key concepts such as the basic concepts of the NLRA, differences with other labor statutes, negotiation obligations and parameters, the representation election process, and a legal framework for developing practical and effective solutions for handling labor problems.

By the end of this course, you will be able to identify possible unfair labor practices before they arise; discern the elements of good- and bad-faith bargaining; recognize when you have to negotiate with the union on mid-term bargaining changes; understand the appropriate behavior of supervisors and managers during an organizing drive; and know when employees can strike or engage in other work actions.

This course meets at the following dates and times:

  • Tue, March 9, 2021, 10:00 am - 1:00 pm ET
  • Thu, March 11, 2021, 10:00 am - 1:00 pm EDT
  • Tue, March 16, 2021, 10:00 am - 1:00 pm EDT
  • Thu, March 18, 2021, 10:00 am - 1:00 pm EDT

This course is designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. You will review a methodology for analyzing contract language disputes and identifying key contract clauses in collective bargaining agreements. You will work on a case-study practice session in contract drafting and interpretation.

Whether administering contract language or proposing language at the bargaining table, this course is designed to provide you with a solid, practical understanding of what contract language means and how it will likely be interpreted by an arbitrator in the event of a contract language dispute. Throughout the course, you will develop a methodology for analyzing contract language disputes, understand the standards used by arbitrators in contract interpretation cases, and become familiar with key contract clauses in collective bargaining agreements. By the end of this course, you will be able to interpret and write contract language.

This course meets at the following dates and times:

  • Tue, March 23, 2021, 10:00 am - 1:00 pm ET
  • Thu, March 25, 2021, 10:00 am - 1:00 pm ET

Disciplinary decisions are subject to rigorous scrutiny. If you're involved in formulating, implementing, or challenging disciplinary decisions, you must have command of the principles of progressive discipline as well as a solid understanding of the best practices for administering discipline.

Throughout this course, you will have the opportunity to interact with experienced arbitrators and labor relations professionals who will provide you with practical knowledge and insight about the employee discipline process. In between sessions, you will engage in exercises and thought-provoking discussions.

This course meets at the following dates and times:

  • Tue, April 6, 2021, 10:00 am - 1:00 pm ET
  • Fri, April 9, 2021, 10:00 am - 1:00 pm ET
  • Tue, April 13, 2021, 10:00 am - 1:00 pm ET
  • Thu, April 15, 2021, 10:00 am - 1:00 pm ET

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.

In this course, you will cover the analysis and investigation of major disciplinary offenses, develop practical techniques for conducting investigatory interviews, and discover how an arbitrator scrutinizes your investigation. By the end of this course, you will have the ability to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration.

This course meets at the following dates and times:

  • Tue, April 20, 2021, 10:00 am - 1:00 pm ET
  • Thu, April 22, 2021, 10:00 am - 1:00 pm ET

Strategic grievance handling approaches the grievance and arbitration process as an opportunity to advance organizational strategy, goals, and objectives, while at the same time improving relationships within the organization.

This course teaches you the different purposes and scopes of competitive and collaborative dispute resolution systems and how they can be applied to the grievance process. It approaches grievance handling as involving three sometimes contradictory skills and activities: investigating, advocating, and resolving. Key emphasis is placed on developing participants' communication skills within the grievance process through role play and feedback.

This course meets at the following dates and times:

  • Tue, April 27, 2021, 9:30 am - 12:30 pm ET
  • Thu, April 29, 2021, 9:30 am - 12:30 pm ET
  • Tue, May 4, 2021, 10:00 am - 1:00 pm ET
  • Thu, May 6, 2021, 10:00 am - 1:00 pm ET

Contractual or disciplinary disputes that cannot be resolved by the parties are ultimately tried and resolved in arbitration. Led by experienced arbitrators and advocates, this course teaches you how to develop a theory of the case, understand and apply the rules of evidence, and build a case for arbitration. This course is geared toward HR professionals and others who will be testifying at, presenting, or assisting the lead advocate in the case.

This course meets at the following dates and times:

  • Tue, May 11, 2021, 10:00 am - 1:00 pm ET
  • Thu, May 13, 2021, 10:00 am - 1:00 pm ET
  • Tue, May 18, 2021, 10:00 am - 1:00 pm ET
  • Thu, May 20, 2021, 10:00 am - 1:00 pm ET

Negotiation is a fundamental method for resolving conflicts and reaching agreements to solve an array of workplace problems, including negotiating collective bargaining agreements

In this course, you'll study and practice negotiation skills through a series of role plays and experiential learning. Starting with simple, one-on-one negotiations of everyday situations, you'll progress to more complex group negotiations, including informal and formal workplace negotiation situations. You'll gain insight into your own negotiation biases, weaknesses, and strengths, and build negotiation confidence and competency. Participants examine how to plan a negotiation strategy and practice the communication skills necessary to surface the underlying needs and interests driving the negotiation in order to craft agreements. Both competitive and collaborative negotiation skills are explored.

This course features pre-session access to an individual conflict-style diagnostic tool to help you understand how your tendencies in dealing with conflict can help or hinder you in successful negotiations. The course requires two dedicated days of synchronous negotiation practice, as well as individual reflection and activity offline.

This course meets on the following dates and times:

  • Wed, April 7, 2021, 11:00 am - 1:00 pm ET
  • Wed, April 7, 2021, 2:00 pm - 5:00 pm ET
  • Thurs, April 8, 2021, 11:00 am - 1:00 pm ET
  • Thurs, April 8, 2021, 2:00 pm - 5:00 pm ET

Discover the practical steps to prepare for collective bargaining. Participants will analyze the key factors that go into crafting a labor strategy and developing ambitious but realistic goals and objectives. At the end of this course, you will have a step-by-step plan on how to develop your own organization's bargaining goals and objectives.

This course meets at the following dates and times:

  • Wed, April 21, 2021, 10:00 am - 1:00 pm ET
  • Fri, April 23, 2021, 10:00 am - 1:00 pm ET
  • Wed, April 28, 2021, 10:00 am - 1:00 pm ET
  • Fri, April 30, 2020, 10:00 am - 1:00 pm ET

NOTE: This course is part one of a two-part series - you must simultaneously enroll in LR31A: Collective Bargaining Simulation to be eligible to start this course.

In this virtual course, you will explore how to implement your goals and objectives at the bargaining table. This includes understanding the differences between competitive and collaborative bargaining as well as at-the-table protocols, customs, and techniques unique to collective bargaining.

The virtual course consists of four 3-hour synchronous sessions. In between sessions, participants will work in small group teams to prepare for bargaining.

This course meets on the following dates and times:

  • Wed, May 5, 2021, 10:00 am - 1:00 pm ET
  • Fri, May 7, 2021, 10:00 am - 1:00 pm ET Wed, May 12, 2021, 10:00 am - 1:00 pm ET
  • Fri, May 14, 2021, 10:00 am - 1:00 pm ET

NOTE: This course is part two of a two-part series - you must simultaneously enroll in LR313: Effective Collective Bargaining Skills and Techniques to be eligible to start this course.

Continuing your learning journey from Effective Collective Bargaining Skills and Techniques, in this virtual course, you will practice how to implement your goals and objectives at the bargaining table. You will engage in a full-day collective bargaining simulation in which you will negotiate in a small group setting against experienced labor relations professionals with ample opportunity for ongoing, real-time feedback and discussion. By the time you complete this course, you will be able to engage in collective bargaining as a chief negotiator.

The virtual course consists of one 3-hour synchronous session and one 6-hour synchronous virtual collective bargaining simulation. In between sessions, participants will work in small group teams to prepare for bargaining.

This course meets on the following dates and times:

  • Wed, May 19, 2021, 10:00 am - 1:00 pm ET
  • Fri, May 21, 2021, 10:00 am - 4:00 pm ET

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