Course list

An operating statement tells the tale of a hotel's performance, and in this course, you'll begin to decipher this narrative at an overarching level. You'll dissect the hotel operating statement, scrutinizing each major section and the intricate story it weaves. As you delve into the specifics of hospitality lodging accounts, your analysis of the reported figures will deepen, helping you discern the hotel's current situation: How is it yielding profit? Where are its pain points? You might observe that while the hotel's revenues are on an upward trend, its expenses are also climbing. Why is that? What's the underlying cause? Should management adjust its strategy?

Even if you're not an accountant or the person responsible for crafting the operating statement, you play a significant role within the hotel property management. The lodging industry employs a unique reporting structure using uniform terms and definitions, known as the Uniform System of Accounts for the Lodging Industry (USALI). This system, while being unique to the hotel industry and not widely taught, is essential for hotel decision makers. You need to build a strong enough understanding of USALI to interpret the numbers and make informed decisions accurately.

The operating statement serves as a call to action. Every decision you make has ramifications. The key question is: What will you champion?

  • Jun 24, 2026
  • Sep 16, 2026
  • Dec 9, 2026
  • Mar 3, 2027
  • May 26, 2027

Imagine that you know that the administrative expenses for your hotel are 6%. Looking at other properties within your peer set, you can see that your competitors' administrative expenses are 4.5%. Is your property getting value out of spending more? How can you tell? What changes might you choose to make in response to that information?

As a hotel manager or decision maker, you want to analyze what the metrics are telling you so that you can make informed decisions that will increase profitability for your property. In this course, you will practice analyzing leading hotel benchmarking reports and their provided industry data, drawing inferences about what it means for you. You will delve into the process of benchmarking so that you can identify how well one property is performing in comparison to its peers. Using relevant metrics, including revenue per available room, dollars per available room, dollars per occupied room, expenses on an occupied room basis, and occupancy percentages, hotel owners and operators can compare the financial performance of their properties with industry-wide averages of a similar profile.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Examining the Uniform System of Accounts for the Lodging Industry (USALI)
  • Apr 15, 2026
  • Jul 8, 2026
  • Sep 30, 2026
  • Dec 23, 2026
  • Mar 17, 2027
  • Jun 9, 2027

If you want to understand a hotel property fully, you need to read and analyze three critical financial statements: its operating statement, its balance sheet, and its cash flow statement. These statements will answer key questions, including: In what ways is this property performing well or underperforming?

Using provided data for a sample property, you will practice reading and interpreting financial statements to assess areas of strength and weakness, then you'll apply that understanding to critical higher-level decisions from different perspectives. What improvements would you make to this property if you were the owner? What improvements would you want to make to this property if you were the GM, who typically doesn't see the balance sheet? How about as an asset manager? These three people will see things differently, so how and what they advocate will differ. You want to be in the position to review the financials from all points of view and make the most informed decisions you can.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Examining the Uniform System of Accounts for the Lodging Industry (USALI)
  • Benchmarking Hotel Performance
  • Apr 29, 2026
  • Jul 22, 2026
  • Oct 14, 2026
  • Jan 6, 2027
  • Mar 31, 2027
  • Jun 23, 2027

In this course, you will practice using accounting tools to answer one critical question facing all hotel managers, owners, and operators: How much of the additional revenue generated from one period to another is retained as profit? As a manager or owner in the lodging industry, your ultimate goal is to make better decisions to improve your property's bottom line, but the challenge with any hotel is that so much of its costs are fixed, which means you incur those costs regardless of whether the property is turning a profit.

You will work with Excel to practice analyzing and interpreting costs so that you can better manage them and use a regression formula to calculate change in profit and revenue over time. You will also explore the cost behavior of a property so that you can understand what's causing the costs to be incurred, and you will examine utility costs over time: How much of that is fixed and how much is variable based on usage? You will calculate "flow-through," which tells you how much of your revenue "flows through" to the bottom line. You will calculate the break-even point for a property and the margin of safety. Of particular significance to decision makers, you will identify what you can and cannot influence, both in the short term and the long term.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Examining the Uniform System of Accounts for the Lodging Industry (USALI)
  • Benchmarking Hotel Performance
  • Using Financial Statements for Decision Making
  • May 13, 2026
  • Aug 5, 2026
  • Oct 28, 2026
  • Jan 20, 2027
  • Apr 14, 2027

In this course, you will pull together the tools of USALI accounting, using revenue and cost projections, to prepare an operating budget for a property.

Hotel decision makers use the operating budget to identify ways to control costs and improve profitability. An operating budget is a living — not static — document; you will develop skills to monitor it over time and develop best practices for interpreting what it's telling you to take appropriate corrective action. You will practice working with occupancy estimates that come from external sources in the industry, such as CBRE's widely used economic analysis reports. You will develop cost estimates, including fixed, variable, and mixed.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Examining the Uniform System of Accounts for the Lodging Industry (USALI)
  • Benchmarking Hotel Performance
  • Using Financial Statements for Decision Making
  • Applying Managerial Accounting Tools to Improve Flow Through
  • May 27, 2026
  • Aug 19, 2026
  • Nov 11, 2026
  • Feb 3, 2027
  • Apr 28, 2027

Symposium sessions feature three days of live, highly interactive virtual Zoom sessions that will explore today's most pressing topics. The Hospitality Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond. Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses.

Join us for the next Symposium, in which we'll discuss how both day-to-day operations and strategic goal setting in the hospitality sector have rapidly evolved over the past two years, opening up new space for real-time conversations about the future of the industry. You will support your coursework by applying your knowledge and experiences to various areas of the industry, examining the innovations and accommodations you have all had to make throughout the COVID-19 pandemic and strategizing on future directions. By participating in relevant and engaging discussions, you will discover a variety of perspectives and build connections with your fellow participants from across the industry.

All sessions are held on Zoom.

Future dates are subject to change. You may participate in as many sessions as you wish. Attending Symposium sessions is not required to successfully complete any certificate program. Once enrolled in your courses, you will receive information about upcoming events. Accessibility accommodations will be available upon request.

eCornell Online Workshops are live, interactive 3-hour learning experiences led by Cornell faculty experts. These premium short-format sessions focus on AI topics and are designed for busy professionals who want to gain immediately applicable skills and strategic perspectives. Workshops include faculty presentations, breakout discussions, and guided hands-on practice.

The AI Workshops All-Access Pass provides you with unlimited participation for 6 months from your date of purchase. Whether you choose to attend one workshop per month, or several per week, the All-Access Pass will allow you to customize your AI journey and stay on top of the latest AI trends.

Workshops cover a range of cutting-edge AI topics applicable across industries, hosted by Cornell faculty at the forefront of their fields. Whether you are just getting started with AI, seeking to build your AI skillset, or exploring advanced applications of AI, Workshops will provide you with an action-oriented learning experience for immediate application in your career. Sample Workshops include:

  • Work Smarter with AI Agents: Individual and Team Effectiveness
  • Leading AI Transformation: Bigger Than You Imagine, Harder Than You Expect
  • Using AI at Work: Practical Choices and Better Results
  • Search & Discoverability in the Era of AI
  • Don't Just Prompt AI - Govern it
  • AI-Powered Product Manager
  • Leverage AI and Human Connection to Lead through Uncertainty

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How It Works

Cornell University definitely changed my life.
‐ Chorten W.
Chorten W.

Frequently Asked Questions

Hotel performance conversations move fast, and the people who can interpret the numbers clearly are the ones who get heard. Cornell’s Hospitality Accounting Certificate helps you build practical fluency in the lodging industry’s financial language so you can move from “reporting results” to making better decisions about costs, pricing, staffing, and investment.

In this certificate program, authored by faculty from the Nolan School of Hotel Administration at the Cornell SC Johnson College of Business, you will learn how to interpret a lodging operating statement using the Uniform System of Accounts for the Lodging Industry (USALI), benchmark results against peers, connect operating performance to the balance sheet and cash flow, and use managerial accounting tools to understand cost behavior and profitability. You’ll also practice building and monitoring an operating budget so you can translate forecasts into actions and course corrections.

You will apply what you learn through hands-on exercises and projects that mirror real hotel scenarios, including working with industry-standard metrics such as occupancy, ADR, RevPAR, GOP, EBITDA, and indices used in competitive set reporting.

If you want confidence reading hotel financial statements, practical tools to benchmark and improve performance, and the ability to turn accounting into smarter operational decisions, you should choose Cornell’s Hospitality Accounting Certificate.

Many online programs teach accounting concepts in isolation or rely on self-paced videos with limited feedback. Cornell’s Hospitality Accounting Certificate is built for working hospitality professionals who need to interpret results, explain them to stakeholders, and decide what to do next.

You learn in a small, cohort-based environment with an expert facilitator who guides discussions, answers questions, and provides feedback on your project work. The curriculum is designed by Cornell faculty and centers on hotel-specific reporting and decision making, including USALI subtotals like GOP and EBITDA less replacement reserve, competitive benchmarking, and budgeting tools you can bring back to your property.

Throughout the Hospitality Accounting Certificate program, the learning experience is applied. You will work with realistic hotel financial statements and benchmarking-style reports, calculate and interpret key metrics (ADR, RevPAR, dollars per available room, dollars per occupied room), and practice analyzing performance from multiple stakeholder perspectives, such as owner, general manager, and department leader.

Finally, you earn a Cornell University certificate that is shareable and verifiable, signaling that you can apply hotel accounting and analysis to real operating decisions.

Plus, by enrolling in Cornell’s Hospitality Accounting Certificate, you get two years of access to Hospitality Symposium featuring two days of live, highly interactive virtual Zoom sessions that will explore today’s most pressing topics, giving you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond.

Enrolling in this certificate also provides you with a 6-month All-Access Pass to eCornell's live online AI Workshops, interactive sessions led by world-class Cornell faculty that combine Ivy League insight with practical applications for busy professionals. Each 3-hour Workshop features structured instruction, guided practice, and real tools to build competitive AI capabilities, plus the opportunity to connect with a global cohort of growth-oriented peers. While AI Workshops are not required, they enhance certificate programs through:

  • Integrating AI perspectives across most curricula
  • Responding to emerging AI developments and trends
  • Offering direct engagement with Cornell faculty at the forefront of AI research

Cornell’s Hospitality Accounting Certificate is designed for professionals who work in or alongside hotel operations and need to use financial information to make decisions and communicate with stakeholders.

The Hospitality Accounting Certificate is a strong fit if you are:

  • A hotel owner or investor who wants to evaluate property performance, cash flow, and the drivers of value
  • A general manager or director responsible for operating results and profitability
  • A department head or manager who needs to understand how departmental results roll up into hotel performance
  • A hotel team member who regularly reviews financial reports and wants to contribute more effectively to performance discussions
  • An accounting professional who wants to move into the lodging industry and learn USALI-based reporting and terminology

The program is especially useful if you want hotel-specific accounting and benchmarking skills rather than generic accounting theory.

Project work in Cornell's Hospitality Accounting Certificate is designed to make you practice the same analyses you are expected to do on the job. You will complete multi-part assignments that build your ability to interpret results, explain implications, and recommend actions.

Examples of the kinds of projects you will complete include:

  • Writing a multi-part analysis of a hotel operating statement that tests your understanding of USALI terminology and asks you to interpret performance through multiple stakeholder lenses
  • Drafting a management-style memo based on benchmarking data, using key hotel metrics to identify gaps versus peers and recommend operational or revenue actions
  • Analyzing a sample hotel’s balance sheet to identify strengths and weaknesses, then extending your work to interpret a cash flow statement and connect it back to performance
  • Classifying expenses as fixed, variable, or mixed and using Excel-based methods to analyze cost behavior, then calculating profitability tools such as flow-through, break-even point, and margin of safety
  • Building an operating budget using revenue assumptions and cost projections, then practicing how to monitor performance and identify corrective actions

Across Cornell’s Hospitality Accounting Certificate, you finish with a stronger ability to turn reports and metrics into decisions you can defend.

Cornell's Hospitality Accounting Certificate equips you to participate more credibly in hotel performance conversations by improving how you interpret financial information and translate it into operational decisions.

After completing the Hospitality Accounting Certificate, you will be prepared to:

  • Identify how the Uniform System of Accounts for the Lodging Industry (USALI) is used and structured
  • Use sample hotel operating statements to practice critical analyses and decision making, such as benchmarking your property against comparable properties
  • Practice using standard financial tools such as revenue and cost projections, cash flow statements, operating budgets, and balance sheets to make better decisions for controlling costs and improving profitability
  • Familiarize yourself with the unique structure, best practices, and terminology specific to financial management within the lodging industry

Learners often describe the program as highly practical and hotel-specific, and many report feeling more confident using financial information in day-to-day operations. Survey feedback highlights stronger ability to connect accounting and reporting to real decisions, from reading operating statements to building budgets and forecasts, along with practical benchmarking skills and a clearer understanding of how the balance sheet and cash flow connect to operating results. Many also note that the projects reinforce analysis rather than memorization, and that facilitator feedback helps them apply concepts to realistic hospitality scenarios.

What truly sets eCornell apart is how our programs unlock genuine career transformation. Learners earn promotions to senior positions, enjoy meaningful salary growth, build valuable professional networks, and navigate successful career transitions.

Cornell’s Hospitality Accounting Certificate, which consists of 5 short courses, is designed to be completed in 3 months. Each course runs for 2 weeks, with a typical weekly time commitment of 5 to 8 hours.

Each course is a focused learning experience, and the work is primarily asynchronous, so you can watch videos, complete readings, and work on assignments at the times that fit your week. You still get structure and momentum through weekly expectations, due dates, and facilitated discussions. Live online sessions offer opportunities to ask questions and learn with your cohort without adding any travel requirements.

Students in Cornell’s Hospitality Accounting Certificate often describe it as a highly practical, hotel specific learning experience that helps them interpret and use financial information with more confidence in day to day operations. Many report that the program deepens their ability to connect accounting and reporting to real decisions, from reading operating statements to building budgets and forecasts, while staying manageable alongside full time work.

What students commonly highlight includes:

  • Strong focus on hotel operating statements and how different stakeholders use them
  • Clear, job-ready guidance on USALI and hotel financial reporting
  • Hands-on work with budgeting and forecast development tied to real hotel scenarios
  • Practical benchmarking and performance analysis using STR-style metrics and competitive sets
  • Deeper understanding of the balance sheet and cash flow and how they connect to operating results
  • Realistic projects that reinforce analysis, not just memorization
  • Industry examples drawn from daily hospitality operations
  • Engaging faculty and facilitators who provide actionable feedback on assignments
  • A well-structured format with short, focused learning segments
  • Easy-to-use platform that supports self-paced progress
  • Flexibility that works for busy professionals balancing work and personal life
  • Downloadable resources and tools students can reference after the course

Across backgrounds, students frequently say they leave better equipped to discuss financial results with owners, department leaders, and management teams, and to apply a more analytical mindset to the numbers they already see on the job.

The learning in Cornell's Hospitality Accounting Certificate is built around the lodging industry’s reporting structure, so you practice interpreting the same subtotals and definitions used in owner and operator conversations.

You will learn how a USALI-format operating statement is organized across operating departments, undistributed expenses, and non-operating items. You’ll also practice using core profit and performance lines, including:

  • Gross operating profit (GOP), which reflects profit from operating the hotel after undistributed expenses
  • EBITDA and EBITDA less replacement reserve, which are widely used to assess property-level cash flow and operating performance

You will also analyze how priorities differ for key stakeholders such as general managers, department managers, owners, brands, and third-party operators, helping you explain what the numbers mean and why different groups focus on different lines.

Cornell's Hospitality Accounting Certificate includes hands-on benchmarking practice that helps you compare a property to relevant peers and interpret what variances mean for action.

You will learn how to work with common benchmarking approaches, including P&L benchmarking and competitive set comparisons. The work includes calculating and interpreting hotel performance metrics such as occupancy, ADR, RevPAR, and benchmarking views such as dollars per available room and dollars per occupied room. You’ll also practice using index-style comparisons that show whether a hotel is outperforming its competitive set on occupancy, rate, and RevPAR.

By the end of Cornell’s Hospitality Accounting Certificate program, you will be better prepared to explain where performance gaps come from and which levers to test first, such as pricing decisions, demand mix, or controllable cost changes.

Cornell's Hospitality Accounting Certificate is designed for hospitality professionals who need to interpret and use financial information, even if you are not an accountant. The work focuses on reading statements, understanding definitions, and making decisions using standard hotel metrics.

You will do quantitative analysis, but it is practical and guided. You can expect to calculate and interpret items such as common-size percentages, year-over-year changes, occupancy, ADR, RevPAR, benchmarking indices, and basic cost and profitability measures like break-even and margin of safety. Several courses include Excel-based exercises and templates to help you apply formulas step by step.

Cornell’s Hospitality Accounting Certificate is a strong fit if you are comfortable working with numbers in a business context and want a structured way to build confidence with hotel financial statements and performance analysis.