Dr. Li Chen is a Professor of Operations, Technology and Information Management and Breazzano Family Term Professor of Management at Samuel Curtis Johnson Graduate School of Management at Cornell University. Dr. Chen’s research interests concern supply chain management, operations strategy, and Bayesian methods for predictive and prescriptive analytics. He has published research works in top journals in the operations management field, such as Management Science, Operations Research, and Manufacturing, Service and Operations Management. Prior to joining Johnson School, Dr. Chen was an Associate Professor of Business Administration at The Fuqua School of Business at Duke University. Before his Duke appointment, Dr. Chen spent four years at TrueDemand Software, a supply chain software company in Silicon Valley, where he was the cofounder and lead scientist of the company. Dr. Chen obtained his PhD in Management Science and Engineering from Stanford University in 2005.
Supply Chain AnalyticsCornell Certificate Program
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Overview and Courses
Supply chain analytics is an essential tool for organizations to improve efficiency and gain a competitive advantage. How can you optimize this area of your business?
In this program, you will be introduced to analytical methods for supply chain demand forecasting, inventory optimization, and production capacity allocation. You will also have the opportunity to explore advanced topics in supply chain finance, coordination strategies, and sustainability. These topics will be accompanied by practical Excel tools and activities designed to help you apply the concepts to your role and beyond. By bridging the gap between concepts and practice, you will set your team up for success in today’s ever-changing market.
To be successful in this program, fundamental Excel skills (writing simple formulas and creating basic graphs) and basic knowledge of statistical analysis are essential.
The courses in this certificate program are required to be completed in the order that they appear.
Course list
Supply chain analytics are everywhere. Consider the similarities between a grocery list and a demand forecast: Before going to the store, you note which groceries you already have in your home. Next, you think about how much of each item you used in the past. Based on this information, you can predict how much of each item you need to purchase. In this micro example, you are acting as a supply chain analyst.
As you look at the implications of a larger-scale supply chain analysis, you'll grasp the complexity that organizations face in making accurate demand forecasts. When grocery shopping, if you make mistakes, you can just go on another trip and correct the purchase. In business situations, however, a mistake could mean a significant loss. In this case, you want to make decisions in a scientific and proven way.
In this course, you will measure performance based on an existing dataset. You will then determine the best forecasting method based on the given data. Finally, you will expand the application of this data by calculating a forecast for future demand and considering holistic approaches for mitigating risk, applying practical skills to incorporate into your future work with supply chain analytics.
- Apr 22, 2026
- Jul 1, 2026
- Sep 9, 2026
- Nov 18, 2026
- Jan 27, 2027
- Apr 7, 2027
- Jun 16, 2027
Inventory is everywhere; you can find inventory in your refrigerator, pantry, and on the shelves of grocery stores. Yet there's also more "invisible" inventory in delivery trucks, shipping containers, and distribution centers. Managing inventory along the supply chain can be complicated. For businesses, keeping the right amount of inventory in supply chains is critical for maximizing profit.
In this course, you will discover how to determine the optimal inventory level for a supply chain location. First, you will explore the trade-off between inventory and customer service. You will then examine how to assess the cost performance of a single supply chain location and the trade-off between inventory holding and shipping costs. You will also determine the cost performance of a network of supply chain locations. Finally, you will discuss improving the supply chain cost performance by inventory pooling.
The following course is required to be completed before taking this course:
- Forecasting Supply Chain Demand
- May 6, 2026
- Jul 15, 2026
- Sep 23, 2026
- Dec 2, 2026
- Feb 10, 2027
- Apr 21, 2027
- Jun 30, 2027
For products with a short life cycle — including items like fresh food, fashion, and even high-tech products — supply chain managers often have to make a one-shot decision for production quantity to meet the demand over the entire selling season, which could vary from a day to a few months.
In this course, you will examine how to determine the optimal production quantity for products with a short life cycle, assuming there is no resource capacity constraint. You will then explore how to optimally allocate the production capacity among multiple items when there is a limited resource capacity available. You will also discover how to determine the optimal production sequence if more accurate demand information can be obtained at a later time. Finally, you will discuss how to improve supply chain efficiency through various operations strategies, adding to your toolkit of practical knowledge for your organization and beyond.
The following courses are required to be completed before taking this course:
- Forecasting Supply Chain Demand
- Optimizing Inventory Management
- May 20, 2026
- Jul 29, 2026
- Oct 7, 2026
- Dec 16, 2026
- Feb 24, 2027
- May 5, 2027
Supply chain analytics goes beyond managing the flow of information and products along the supply chain; it's also about managing the cash flow, people, and ecosystem along the supply chain. This approach to management is known as the profit, people, and planet triple bottom line. Supply chain cash flow, or profit, concerns payments and trade financing between supply chain parties. The people element of supply chains concerns managing relationships with your customers and suppliers. Finally, the ecosystem, or planet, element of supply chains concerns the environment where the supply chain operates. You therefore need to be aware of your competition, government regulations, and your supply chain's social and environmental impact in order to properly balance all three and gain a competitive advantage.
In this course, you will explore how to measure and improve supply chain cash flow efficiency. You'll also discover design strategies to achieve coordination with your partners and achieve sustainability in the supply chain.
The following courses are required to be completed before taking this course:
- Forecasting Supply Chain Demand
- Optimizing Inventory Management
- Optimizing Production Capacity Allocation
- Jun 3, 2026
- Aug 12, 2026
- Oct 21, 2026
- Dec 30, 2026
- Mar 10, 2027
- May 19, 2027
eCornell Online Workshops are live, interactive 3-hour learning experiences led by Cornell faculty experts. These premium short-format sessions focus on AI topics and are designed for busy professionals who want to gain immediately applicable skills and strategic perspectives. Workshops include faculty presentations, breakout discussions, and guided hands-on practice.
The AI Workshops All-Access Pass provides you with unlimited participation for 6 months from your date of purchase. Whether you choose to attend one workshop per month, or several per week, the All-Access Pass will allow you to customize your AI journey and stay on top of the latest AI trends.
Workshops cover a range of cutting-edge AI topics applicable across industries, hosted by Cornell faculty at the forefront of their fields. Whether you are just getting started with AI, seeking to build your AI skillset, or exploring advanced applications of AI, Workshops will provide you with an action-oriented learning experience for immediate application in your career. Sample Workshops include:
- Work Smarter with AI Agents: Individual and Team Effectiveness
- Leading AI Transformation: Bigger Than You Imagine, Harder Than You Expect
- Using AI at Work: Practical Choices and Better Results
- Search & Discoverability in the Era of AI
- Don't Just Prompt AI - Govern it
- AI-Powered Product Manager
- Leverage AI and Human Connection to Lead through Uncertainty
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How It Works
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Faculty Author
Key Course Takeaways
- Calculate a forecast to address demand variability
- Determine optimal inventory level and assess supply chain costs to improve overall performance
- Optimize production capacity and allocation for short-cycle products to improve supply chain efficiency
- Improve cash flow efficiency and design strategies to achieve supply chain coordination and sustainability

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Not ready to enroll but want to learn more? Download the certificate brochure to review program details.

What You'll Earn
- Supply Chain Analytics Certificate from Cornell’s SC Johnson College of Business
- 56 Professional Development Hours (5.6 CEUs)
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Who Should Enroll
- Individuals seeking to increase skills in supply chain strategy
- Operations analysts
- Market analysts for consumer and industrial products
- Consultants seeking supply chain knowledge
Frequently Asked Questions
Supply chains have become less predictable, and teams are expected to make faster, better decisions with data across demand planning, inventory, and capacity. Cornell’s Supply Chain Analytics Certificate is built for that reality, helping you move from intuition-based planning to repeatable, measurable analysis you can use in day-to-day operations.
In this certificate program, authored by faculty from the Cornell SC Johnson College of Business, you will learn how to evaluate forecast accuracy, build time-series forecasts with and without seasonality, and quantify demand variability. You’ll also learn how to translate that demand signal into inventory decisions, network cost trade-offs, and capacity allocation choices, using practical Excel-based tools and structured exercises that mirror real planning work.
Because the learning experience is designed around applied, graded projects with expert feedback, you will finish with work products and analytical routines you can adapt to your own products, locations, and planning cycles.
If you want practical forecasting and inventory decision skills, confidence applying Excel-based supply chain analytics, and a structured learning experience with expert feedback, you should choose Cornell's Supply Chain Analytics Certificate.
Many online programs are primarily self-directed, with generic problem sets and limited feedback on how to apply the material to real operational constraints. Cornell’s Supply Chain Analytics Certificate uses a facilitated, cohort-based approach designed to keep you moving from concept to application, with an expert facilitator guiding discussions and providing feedback on your work.
You will practice with the same types of Excel workflows you are likely to use on the job, including structured templates and spreadsheet-based analysis for forecasting accuracy, seasonality, inventory trade-offs, capacity constraints, and cash flow efficiency. The Supply Chain Analytics Certificate curriculum is also designed by Cornell faculty, which means you are learning research-informed methods while focusing on practical decision making in demand planning, inventory, and operations strategy.
The result is a learning experience that is flexible enough for working professionals but not isolated. You will build skills through applied projects, discussion with a small cohort, and timely, constructive feedback that helps you improve how you use analytics in real supply chain decisions.
Enrolling in Cornell’s Supply Chain Analytics Certificate also provides you with a 6-month All-Access Pass to eCornell's live online AI Workshops, interactive sessions led by world-class Cornell faculty that combine Ivy League insight with practical applications for busy professionals. Each 3-hour Workshop features structured instruction, guided practice, and real tools to build competitive AI capabilities, plus the opportunity to connect with a global cohort of growth-oriented peers. While AI Workshops are not required, they enhance certificate programs through:
- Integrating AI perspectives across most curricula
- Responding to emerging AI developments and trends
- Offering direct engagement with Cornell faculty at the forefront of AI research
Cornell’s Supply Chain Analytics Certificate is designed for professionals who need to make or influence data-informed decisions across demand planning, inventory management, procurement, operations, or supply chain strategy.
The Supply Chain Analytics Certificate is a strong fit if you are:
- An operations analyst or supply chain analyst who wants a stronger quantitative toolkit for forecasting, inventory, and capacity decisions
- A demand planner or procurement professional who needs to diagnose variability, seasonality, and service-level trade-offs
- A market analyst supporting consumer or industrial products who needs to connect demand signals to supply planning decisions
- A consultant or cross-functional leader who wants practical, Excel-based methods you can apply across clients, categories, or business units
To get the most from the experience, you should feel comfortable writing simple Excel formulas, creating basic graphs, and working with foundational statistical ideas such as averages and variability.
Your work in Cornell’s Supply Chain Analytics Certificate centers on multi-part, applied projects that walk you through the same analytical steps you would use in a real supply chain planning cycle, using provided datasets and Excel-based tools.
Examples of the types of project deliverables you will build include:
- Calculating forecast accuracy (including MAPE) and using that performance baseline to select a forecasting approach
- Producing non-seasonal forecasts using moving average and exponential smoothing, including parameter optimization in Excel
- Building seasonal forecasts by estimating seasonal indices, deseasonalizing demand, and re-seasonalizing future forecasts
- Quantifying demand variance and measuring the bullwhip effect using variance ratios, then identifying mitigation strategies
- Setting inventory targets using base-stock and safety stock logic tied to service levels and variability
- Estimating inventory holding and shipping costs and evaluating cost trade-offs for a location and across multiple locations
- Modeling the impact of inventory pooling and demand correlation on safety stock reduction
- Determining optimal production quantities for short life-cycle products using newsvendor logic, then allocating constrained capacity across multiple items
- Analyzing production sequencing decisions when better demand information arrives later, and evaluating strategies to increase reactive capacity
- Measuring cash flow efficiency with cash conversion cycle metrics and developing recommendations to improve working capital performance
- Designing a partner coordination approach (for example, planning/integration, revenue sharing, or buybacks) and proposing a practical sustainability strategy aligned with the triple bottom line
Throughout Cornell’s Supply Chain Analytics Certificate, you will submit your work for grading and feedback, so you can refine both your calculations and the way you explain your recommendations to stakeholders.
Cornell’s Supply Chain Analytics Certificate helps you strengthen the analytical decision-making skills that employers rely on for demand planning, inventory performance, and capacity and cash flow trade-offs.
After completing the Supply Chain Analytics Certificate, you will be prepared to:
- Calculate a forecast to address demand variability
- Determine optimal inventory level and assess supply chain costs to improve overall performance
- Optimize production capacity and allocation for short-cycle products to improve supply chain efficiency
- Improve cash flow efficiency and design strategies to achieve supply chain coordination and sustainability
Students commonly describe long-term benefits as greater confidence using core analytics methods in supply chain, procurement, and demand planning roles, along with a clearer ability to connect data to practical decisions. Learners often highlight that the program’s structured progression from fundamentals to application, hands-on assignments that mirror operational challenges, and timely facilitator feedback help them make better decisions using data and apply the methods immediately at work.
What truly sets eCornell apart is how our programs unlock genuine career transformation. Learners earn promotions to senior positions, enjoy meaningful salary growth, build valuable professional networks, and navigate successful career transitions.
Cornell’s Supply Chain Analytics Certificate, which consists of 4 short courses, is designed to be completed in 2 months. Each course runs for 2 weeks, with a typical weekly time commitment of 5 to 7 hours.
Each focused course is a mix of self-paced work you can do on your own schedule and interactive elements such as discussions and live sessions that deepen application. The structure is flexible, but not hands-off. Clear weekly deadlines help you stay on track, and your facilitator is present throughout to answer questions and provide feedback as you complete the applied project work.
Students in Cornell's Supply Chain Analytics Certificate often describe it as a practical, job-relevant learning experience that helps them make better decisions using data, while building confidence with core analytics methods they can apply immediately in supply chain, procurement, and demand planning roles. They frequently highlight the program’s clear instruction, structured progression from fundamentals to application, and hands-on assignments that mirror real operational challenges.
Students commonly point to outcomes and experiences like these:
- Strong, actionable focus on demand forecasting, forecast accuracy metrics, and demand planning
- Useful frameworks for inventory optimization and capacity planning decisions
- Tools to analyze patterns like seasonality and demand variability to improve planning
- Practical ways to connect analytics to supply chain and procurement workflows
- Step-by-step approach that builds from concepts to real scenarios and integrated course projects
- Clear explanations of quantitative methods, supported by walkthroughs and examples
- Engaging expert-led videos that are easy to revisit for reinforcement
- Assignments and exercises that strengthen applied analytics skills in a realistic context
- Helpful facilitator support, including timely, constructive feedback
- Flexible online format that fits alongside full-time work, with an intuitive platform and well-organized modules
A programming background is not required for Cornell’s Supply Chain Analytics Certificate. The program is built around practical spreadsheet-based analysis, so comfort with Excel fundamentals matters more than coding.
To be ready for the Supply Chain Analytics Certificate, you should be able to write simple formulas and create basic graphs in Excel, and you should have a basic understanding of statistical ideas used in planning work, such as averages and variability. You will then build into applied methods like forecast accuracy measurement, time-series forecasting with seasonality, inventory and service-level trade-offs, and capacity and cash flow analysis using provided templates and guided exercises.
The core analysis work in Cornell’s Supply Chain Analytics Certificate is done in Excel, using guided spreadsheets and templates that help you practice each method step-by-step.
You will use common Excel capabilities that show up in real planning environments, such as:
- Formulas and tables for forecast error measurement and variance calculations
- Charting to visualize demand patterns and compare methods
- Excel Solver to optimize forecasting parameters (for example, selecting the best smoothing constant)
- Goal Seek-style analysis to explore trade-offs and constraints in inventory and capacity decisions
Because these tools are integrated into the learning activities, you can focus on the decision logic and interpretation, not just the math.
If demand swings and upstream volatility are creating service issues or excess inventory, Cornell’s Supply Chain Analytics Certificate gives you a practical way to diagnose the problem and respond with data.
You will learn how to separate predictable patterns (like seasonality) from noise by building forecasts with and without seasonal adjustments, then measure variability using variance and compare downstream demand variability to upstream shipment variability to quantify the bullwhip effect. From there, you’ll explore operational levers that reduce amplification, including better information sharing, collaborative planning approaches, and inventory strategies such as pooling that can reduce safety stock while maintaining service targets.
By the end of Cornell’s Supply Chain Analytics Certificate program, you will be better prepared to explain variability drivers to stakeholders and recommend actions grounded in measurable performance, not just assumptions.
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Supply Chain Analytics
| Select Payment Method | Cost |
|---|---|
| $3,750 | |

