EUNAVERSITY @Cornell
Welcome
As we continue to shape what it means to be a Eunafier, professional development is at the heart of it. That’s why we’ve created Eunaversity – a fun, dynamic space where our leaders and team members can level up with the skills and tools they need to thrive, grow and continue to raise the bar.
Set Yourself Apart
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Taught by renowned Cornell faculty, our programs are built for rigor and relevance. Rather than a quick, click-and-go experience, each course is intentionally crafted by a team of instructional designers using best-in-class learning practices to maximize application, knowledge retention, and meaningful discussion.
FREQUENTLY ASKED QUESTIONS
Please see below for information that may be helpful to you as you plan to enroll in a course or certificate. Please visit the eCornell Knowledge Base for additional information.
To ensure you have the best learning experience possible, we encourage you to review the Frequently Asked Questions (FAQs) provided below. These resources are designed to address common inquiries and help you make the most of your learning journey. eCornell offers a wealth of resources to ensure you have an exceptional learning experience. We encourage you to review our New Student Guide and visit our Help Page for additional support and assistance. To learn more about eCornell, we invite you to explore our: eCornell FAQ and eCornell #Impact page, as well as our official eCornell YouTube channel.
Steps to enroll:
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Review the courses available to you. You can read more about each course by selecting it in the dropdown menu.
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Select the course or certificate you would like to enroll in
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Choose the desired start date
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Click Enroll and enter your contact details
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Payment can be made with a personal or corporate credit card.
You will receive you login credentials and enrollment confirmation via email.
Next Steps
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To prepare to take an eCornell course, review our New Student Guide
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Be on the lookout for important course information.
If for any reason, you need to change the start date of your course, you can self-transfer via your student portal. Please be sure to complete self-transfers by 5 PM EST on the Friday after your course begins (Day 3). If you miss the self-transfer deadline, you can reach out to Student Support to request a transfer no later than 11:59pm EST on the Sunday after your course begins (Day 5) Email:ec_helpdesk@cornell.edu. For more information: eCornell’s Drop/Transfer Policy.
If you miss the transfer/drop deadline, you will need to complete the course or you will receive an incomplete and a refund will not be offered. When that happens, learners may be eligible for a retake of the same course for $75.00. If you have completed at least 50% of a course, you are able to request an extension of 48 hours from your facilitator.
To earn a mark of complete on your course, you do need to complete all your work and submit it before the course comes to an end. If you are not able to do that, your course will be marked incomplete.
If you are nearly complete with your work and just need a little more time, we do allow students to contact the facilitator to request an extension. The facilitator will decide if you qualify for a two-day extension. Please reach out to them via the help section on your student portal.
eCornell courses are designed with working professionals in mind. The workload will vary from course to course but based on survey results we have collected you will need approximately 6-10 hours total to complete a two-week course. The courses consist of several different elements including, but not limited to, pre-recorded videos, case studies, and tools to help you apply the concepts to your work. Course assignments could include discussion participation, quizzes and course projects.
A certificate is comprised of more than one course and upon completion, results in the learner receiving a certificate from Cornell University. There is no time limit to how long a learner takes to complete a certificate, as long as the learner is completing the individual courses that comprise the certificate within the course start and end dates. A course may be part of multiple certificates and upon completion, the learner receives of letter of completion. All course requirements must be completed within the course start and end date for that particular course.
Your course facilitator should be your first point of contact while you are in a course and your question is content or course related.
For technical issues, first, visit this article for solutions to many common technical issues. Next, try using the search field above to find a solution in our online help center. There is a strong chance your question has been answered previously, and these two resources can give you an immediate resolution.
If you cannot solve your issue using the knowledge base, please contact our Help Desk.
- By email: ec_helpdesk@cornell.edu
- Using Live Chat: Go to ecornell.cornell.edu, scroll down, and click the white Chat bubble icon.
- Chat agents are available from 8am-6pm ET, Monday through Friday, excluding major holidays.
- By phone: 1-800-801-0287 (US), +1 (607) 330-3200 (International).
- Phone agents available 24 hours a day, Monday through Friday, excluding major holidays, and 9am-6pm ET on weekends.
- If you cannot connect with a live agent, please leave a voicemail message with your name, number, and a brief message letting our team know how they can help.
ENROLLMENT
We are excited to provide Eunifers with an opportunity to further their professional development through eCornell, offering a variety of courses and certificates that can help you achieve your professional goals. Work with your leader to determine how eCornell could fit into your individual or departmental learning!