Accor Competencies

AccorHotels Academy has partnered with Cornell University to enable you to have access to a flexible learning environment.

Search the course titles listed below based on the Accor Competencies for Strategic Leaders:

  • Representativeness:
    • Leading with Credibility
    • Building Leadership Character
    • Authenticity, Integrity, and Accountability
    • Courage, Humility, and Compassion
  • Builds an Empowered Team:
    • Designing an Effective Team Structure
    • Motivating People for High Performance
    • Managing Team Performance
  • Negotiating with Influence:
    • Navigating Power Relationships
    • Introduction to Negotiation
    • Integrative Negotiation
    • Psychology of Negotiation
    • Preparing for a Negotiation
    • Complex Negotiation
  • Advocating Guest Passion:
    • Quality and Service Excellence
    • Fostering a Culture of Service Excellence
    • Developing a Culture of Empowerment
  • Leading and Inspiring the Team:
    • Building Great Teams
    • Developing and Communicating Vision and Strategy
    • Setting Internal and External Conditions for Success
  • Communicating with Impact:
    • Planning and Delivering Effective Presentations
    • Interpersonal Communication Skills
  • Organising and Planning:
    • Managing Time and Priorities
    • The Psychology of Getting Things Done
    • Managing and Controlling Projects
  • Operational Strategic Decision Making:
    • Problem-Solving Using Evidence and Critical Thinking
    • Becoming a Strategic Leader
  • Change Leadership and Innovation:
    • Developing Innovation Strategy
    • Building Innovation Competencies
    • Implementation Innovation
    • Communication Planning for Change
  • Shaping and Executing Strategy:
    • Framing Complex Problems with Systems Thinking
    • Becoming a Systems Leader
    • Game Theory and Business Strategy
  • Business Acumen and Analysis:
    • Value Creation and Profitability
    • Change, Disruption and Growth
    • Asset Management Process and Plan
    • Asset Management Strategy
    • Asset Management Toolkit
    • Property Management Operations

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