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Operations Certificate Programs

In today’s era of data and automation, operations professionals must be equipped to leverage the latest technology for increased efficiency and enhanced customer experiences. Developed by expert faculty, Cornell University’s flexible online certificate programs cover core concepts in AI, natural language processing, process analysis, service operations, inventory management and more in a hands-on learning experience that prepares leaders to make sound, data-driven business decisions.

  • Designing Digital and Data-Driven Business Operations
  • Exploring the Fundamentals of Forecasting Demand
  • Designing Experiments in Retail and Online Businesses
  • Optimizing Decisions Using Demand Forecasts
  • Marketplaces and Emerging Technologies
  • Linking Digital Operations With Financial Performance
  • Process Performance
  • Queuing Analysis
  • Inventory Management Analysis
  • Decision Support Models for Operations
    • Process Analysis in Operations
    • Improving Operations
    • Quality Control Systems
    • Inventory Management Strategies

    How It Works