Cornell University Employee

A/B Testing and Analytics

Course

2 weeks

Online

Evolution of the consumer market is an ongoing and inevitable process, driven to new heights in recent decades by the strategic shift in focus toward customers as the most critical unit of analysis. To spur innovation and growth in this increasingly tumultuous environment, a test-and-learn culture must be fostered to understand customers and harness the power of new ideas. In this course, you will explore testing as a means of adapting to that evolution, analyzing and leveraging data to inform business and marketing decisions. You will go from learning what testing is and how it can be applied at a basic level to designing and conducting tests in RStudio to understand how to target customers. Along the way, you will evaluate the efficacy of a variety of approaches, finding ways to enhance your analytics and communicate results to better inform business decisions. The following courses are required to be completed before taking this course:

Leveraging Customers for Growth

Note: While familiarity with R/RStudio is not a prerequisite for this course, you will be asked to use R/RStudio for a variety of analytical activities. Solution code provided for practice opportunities can be copied, pasted, and adjusted for graded assessments, but some manipulation of that code will still be required.

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$100

Accessing Advanced Excel Solutions

Course

2 weeks

Online

This course offers valuable insights and practical skills that will empower you to tackle complex tasks in Excel effectively. You will begin by immersing yourself in VBA events, where you'll discover how to automate actions based on specific triggers. You'll explore event triggers, brainstorm creative business solutions, and create event handlers. From workbook events to worksheet interactions, you'll gain the ability to respond dynamically to user actions. You will also examine Excel's new dynamic array functions and assess how they are different from traditional functions. While this is not specifically about VBA, it addresses essential Excel functionalities that can significantly enhance your projects. Finally, you will apply your VBA skills to a case study in which you'll design a comprehensive business solution for a small coffee shop. You'll determine how to create a user-friendly interface to manage daily operations and automate some repetitive tasks. This case study will serve as a practical summary of many of the foundational VBA concepts studied previously, allowing you to apply your knowledge to realistic situations. Please note: This course requires Microsoft Excel for Windows. You must have access to a Windows version to successfully complete the course. Microsoft Excel for Mac does not offer the comprehensive VBA functionality necessary to complete the course. You are required to have completed the following courses or have equivalent experience before taking this course:

Automating Processes With Macros and Excel VBA
Applying Logic for Efficient Processing of Tasks
Enhancing the Excel User Experience With VBA

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$100

Accountability in the Fourth Industrial Revolution

Course

2 weeks

Online

Because of incredible advancements in computing, artificial intelligence, robotics, and communication, we are in the midst of a Fourth Industrial Revolution. What new possibilities do these advancements open up? How can you use them to improve organizational design while ensuring all involved are still held accountable based on a good account of their performance? In this course, you will explore a number of these new advances. First, you will examine gamification, which is the application of game design elements and principles to the workplace with the aim of motivating performance. You will reflect on the possibilities and the perils of this approach to improving performance. Next, you will recognize the challenges of holding bots and artificial intelligence accountable for their actions, choices, and speech, and develop approaches to address these challenges. You will then explore outsourcing and remote and distributed workplaces, as well as the accounting possibilities and challenges they present. By the end of this course, you will have a new awareness of some of the key challenges facing the modern workplace. The following courses are required to be completed before taking this course:

Improving Governance
Improving Margins
Improving Capacity Investment and Consumption
Improving Coordination and Efficiency
Improving Direction, Motivation, and Society

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$100

Accounting Foundations for Technology Leaders

Course

2 weeks

Online

When supplied with financial information in the workplace, it can be difficult to understand what you're looking at if you aren't familiar with the terminology and purpose of the document. You want to be able to understand the information you've been given and be able to provide both insight and input. Using examples from the technology arena, this course will provide you with the fundamental principles and concepts of accounting that will enable you to comprehend the data in front of you and grasp its implications. You will explore the accounting concepts of cash and accrual and the different forms of profit. Additionally, you will analyze financial statements and projections, and identify strategies to remain in compliance and avoid accounting mistakes. These are common pieces of financial information that most people encounter during their career. At the end of this course, you will be armed with the knowledge to interpret financial information and make informed recommendations.

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$100

Accruals and Cash Flows

Course

2 weeks

Online

This course will help you distinguish between credits and debits while examining the pros and cons of cash-basis accounting versus accrual accounting. You will use the basic steps of the accounting process to make balancing account entries for a variety of transactions. You will consider the ethical side of accounting: why promises matter and how that translates to accruals, adjusting closing entries, ensuring the accuracy of your statements, correcting errors and estimates, and what to do when accounting goes wrong. You will examine cash inflows and outflows and then analyze this data to create an accurate depiction of a company's economic reality. This will be crucial information for potential investors, partners, creditors etc. You will know when to use a direct cash flow statement versus an indirect cash flow statement and how to accurately reflect transactions. You are required to have completed the following course or have equivalent experience before taking this course:

Foundations of Financial Statements

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$100

Achieving Hotel Asset Management Objectives

Course

2 weeks

Online

Ultimately, the goal of an asset manager is to strategically oversee hotel operations to meet the hotel owner's investment objectives. To help you meet that goal, Cornell University professor Jan deRoos introduces the latest asset management techniques and provides a set of five practical tools that both owners and asset managers can use to achieve their strategic objectives.

In this course, you examine the various negotiation tactics and conflict resolution approaches that you can use to help when issues arise between owners and the hotel manager. You will examine capital expenditure planning and benchmarking, which can enable you to strategically increase hotel performance and its overall long-term value. Finally, you'll learn how to manage and analyze risk appropriately, in order to make refinancing decisions that use debt creatively.

Once you've completed this course, with its in-depth case studies and step-by-step guidance, you will be equipped with the asset manager's toolkit, ready to tackle the challenges of this dynamic role. You are required to have completed the following course or have equivalent experience before taking this course:

Developing an Asset Management Strategy

Community Organizing
Legislative Advocacy

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$100

Adopting Inclusive Hiring Practices

Course

2 weeks

Online

Candidate evaluation is the second stage of the hiring process. The evaluation stage allows your organization to determine which candidates from your diverse talent pool are the most qualified to meet the needs of an open position. During candidate evaluation, every step, from reviewing résumés to conducting interviews and making selection decisions, offers an opportunity for inclusion. Yet each step within this stage of the hiring process also has pitfalls that can result in candidates of marginalized identities being excluded and impacting your organization's long-term inclusion goals. In this course, you will begin by examining how the candidate evaluation stage fits within an inclusive hiring approach, including the power of decision making in candidate selection. You will explore best practices for early-stage candidate evaluations and for interviewing candidates, and you'll evaluate the potential challenges of common approaches like pre-interview assessments and interviewing for “fit.” You can use these best practices to make inclusive selection decisions that reduce bias and emphasize equity in candidate selection. You are required to have completed the following courses or have equivalent experience before taking this course:

Building Diverse Talent Pools

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$100

Advanced Business Writing

Course

2 weeks

Online

You want to be able to adapt your written communications to achieve your goals in complex and challenging professional situations. Writing dilemmas become tougher when the stakes are high, when issues are sensitive, when you have to relay bad news, or when your audience may be resistant to the message you're delivering. By applying practical strategies for planning and executing your message, you can adapt to writing effectively in complex communication situations. In this course, you will refine your written communication skills through a variety of challenging scenarios. You will practice adjusting your message tone, components, and structure to fit the needs of your audience. By the end of this course, you will have practiced the skills needed to plan and shape your message so that even in the most challenging situations, you have strategies on hand to help you communicate effectively. You are required to have completed the following courses before taking this course:

Business Writing Fundamentals

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$100

Agile Project Management Approaches

Course

2 weeks

Online

In traditional project management, we tend to make assumptions: the customer knows precisely what they want, or the team's workflow and tasks will go according to plan and in sequence. Practically speaking, this is rarely the case. Sometimes the customer doesn't know what they need until they see an early iteration of your team's work and can provide feedback. Because of this, work is usually done incrementally. We must build flexibility, even agility, into the model in order to succeed. This course is designed for project managers who want to get better practical results with adaptive approaches to projects. Students in this course will be most successful if they have a foundational understanding of traditional project management tools and processes including project networks, budgets and schedules. You are required to have completed the following courses or have equivalent experience before taking this course:

Organizing the Project and Its Components
Planning and Managing Resources
Assessing, Managing, and Mitigating Project Risk
Using Earned Value Management for Project Managers

Foundations of Precision Nutrition
Evaluating Methods in Precision Nutrition
Precision Nutrition in Research, Policy, and Practice
R Primer in Data Analysis

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$100

Analysis of Equity Derivatives at Expiration

Course

2 weeks

Online

Equity derivatives are one of the most exciting and fastest-growing investment categories. It's important to note, however, that these instruments are considerably more complicated than equity and come with unique risks. In this course, you will examine options and use the Julia programming language to calculate the payoff and profit of these investment products at expiration. Along the way, you will get hands-on experience with simulating options chains and computing profit diagrams. By the end of the course, you will be able to analyze the performance of individual contracts, understand the different styles and types of contracts, and explore combinations of contracts that can result in profitable trades regardless of whether the underlying equity asset price goes up, down, or stays the same. You are required to have completed the following courses or have equivalent experience before taking this course:

Quantitative Modeling of Fixed Income Debt Securities
Equity Asset Pricing Using Stochastic Models

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$100

Analysis of Equity Derivatives Before Expiration

Course

2 weeks

Online

Equity derivatives are one of the most exciting and fastest-growing investment categories. Yet these instruments are considerably more complicated than equity and come with unique risks. In this course, you will examine option contract pricing. You will gain hands-on experience with modeling option contract prices based on market and contract parameters, the impact of changing conditions on contract prices (known as the Greeks), and how options contracts can be combined with equity to create unique investment strategies. By the end of the course, you will be able to analyze the performance of contracts over time and under different market conditions before expiration and prepare strategies to use contracts to hedge against various types of market risks. You are required to have completed the following courses or have equivalent experience before taking this course:

Quantitative Modeling of Fixed Income Debt Securities
Equity Asset Pricing Using Stochastic Models
Analysis of Equity Derivatives at Expiration

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$100

Analyzing and Communicating Consumer Insights

Course

2 weeks

Online

In this course, you will explore the fascinating world of consumer behavior, discovering what drives customers and how to communicate those insights effectively. You'll start by analyzing motivations and internal influences on consumer choices, gaining a deep understanding of how and why customers make decisions. Through interactive activities and discussions, you'll explore real-world examples and apply these concepts to identify key behavioral implications. This knowledge will lay the foundation for formulating product specifications that are both insightful and actionable. Throughout the course, you will develop critical communication skills to present your insights in a way that influences decision making. You'll get hands-on experience analyzing consumer motivations and presenting data-driven insights in meaningful ways. You'll work on formulating product specifications and ultimately craft a strategy for relaunching a recalled product. By the end of the course, you'll have the skills to understand consumer behavior, communicate insights to stakeholders, and make informed product decisions that resonate with your target audience. You are required to have completed the following courses or have equivalent experience before taking this course:

Navigating Technical Product Management
Developing a Data-Driven Product Strategy
Optimizing Product Strategy Using Analytics

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$100

Analyzing and Visualizing Data with Python

Course

3 weeks

Online

In order to be useful within a professional environment, data must be structured in a way that can be understood and applied to real-world scenarios. This course introduces using Python to perform statistical data analysis and create visualizations that uncover patterns in your data. Using the tools and workflows you developed in earlier courses, you will carry out analyses on real-world datasets to become familiar with recognizing and utilizing patterns. Finally, you will form and test hypotheses about your data which will become the foundation upon which data-driven decision-making is built. You are required to have completed the following courses or have equivalent experience before taking this course:

Constructing Expressions in Python
Writing Custom Python Functions, Classes, and Workflows
Developing Data Science Applications
Creating Data Arrays and Tables in Python
Organizing Data with Python

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$100

Analyzing Cybersecurity Threats

Course

2 weeks

Online

When it comes to cyber threats, every organization should strive to protect themselves and their users, and it is crucial to have a plan in place to protect your organization. Threats, whether big or small, have the potential to harm an organization, so understanding the digital threat landscape is critical for organizations to build effective security measures and risk mitigation strategies. In this course, you will discover how to identify and classify cybersecurity threats to protect your organization. You will be introduced to different types of threats and vulnerabilities as well as the potential impacts each threat may have on organizational assets, gaining tools to help you identify these threats and minimize their impact. You will be introduced to cybersecurity frameworks, such as NIST, and best practices to protect possible targets within an organization. By the end of this course, you will have a foundation of the threat landscape to leverage to better protect your organization.

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$100

Analyzing Operations Processes

Course

2 weeks

Online

Processes are the building blocks that define everyday operations in all organizations, including healthcare organizations. All organizations run on processes, so the work of analyzing a department, a team, or even the entire organization starts with an analysis of the underlying processes. In this course, you will analyze processes where the input and processing rates are fixed and have no variability. You will investigate the basic tools of process analysis, starting with the process flow diagram and ending with the performance measures of the process. You will create a flow diagram of a system or process in your own organization, and finally, you will identify and quantify the effects of the bottlenecks in that system or process and propose strategies to manage them. This course requires the use of Microsoft Excel (desktop or online). While advanced skills aren't necessary, students should be familiar with formatting cells, using simple functions and formulas, and creating basic charts.

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$100

Analyzing Power and Systems

Course

2 weeks

Online

You may feel like the defining challenges of our modern era, such as racial and economic inequality and climate change, are problems that cannot be solved. Perhaps you believe you don't have the agency or power to make this world a better and more equitable place. You may be well intentioned but feel that you just can't do much to create real and lasting change. If you ever want to break this cycle, you need to change the way you think. You need to recognize that you have agency and identify exactly where you can exercise it in pursuit of change that is meaningful and lasting. This course delves into how you can take part in this important shift by learning to use the tools of systems thinking and power analysis. You will create a map of the system that is generating a persistent racial, social, or economic inequity that you aim to change. Using power analysis, you will then identify those actors and institutions that are supporting or blocking change, and you will determine where in this network of power to exert pressure for change. Finally, you will build a theory of change connecting short-term changes that are possible in the present through a series of logical steps to your vision for a more equitable future.

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$100

Analyzing Price and Equilibrium

Course

2 weeks

Online

While a thorough understanding of supply and demand is essential in microeconomics, you also need to delve into the factors that determine price and how the markets reach levels of equilibrium. In this course, you will examine what determines equilibrium price and quantity, gains from trade, and how changes in the supply and demand ceteris paribus conditions affect equilibrium price and quantity. You will explore critical questions related to government intervention in markets, and finally, tie these concepts into an overarching graded course project in which you will apply the lessons to relevant concerns facing your industry or organization. This course prepares you to not only understand the relationship between the factors affecting equilibrium price and quantity, but also apply these factors to your decision making for your organization. You are required to have completed the following course or have equivalent experience before taking this course:

Examining Scarcity and Opportunity Cost

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$100

Analyzing Propulsion Technologies

Course

2 weeks

Online

Advances in space exploration demand innovative propulsion systems capable of delivering reliability, efficiency, and safety for a range of mission profiles. As new technologies emerge and missions grow more complex, professionals must possess a deep understanding of propulsion options and the critical trade-offs that shape mission success. In this course, you will systematically examine chemical, electrical, and hybrid propulsion technologies, evaluating their operational strengths, limitations, and suitability for diverse applications. You'll investigate the engineering and safety considerations of propellant tanks, mastering protocols for handling and storage to ensure mission integrity. By dissecting the components and operation of rocket engines, you will learn how propulsion systems are integrated and optimized for real-world performance. Engaging with case studies, you'll apply analytical frameworks to assess propulsion solutions, balancing efficiency, safety, and mission requirements. By completing this course, you will be equipped to make informed, strategic decisions about propulsion system selection and integration, positioning yourself to contribute confidently to the future of space missions. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Spacecraft Functions and Components
Evaluating Space Technology Ecosystem and Policies
Applying Techniques for Space Hardware Fabrication
Executing Spacecraft Testing and Integration

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$100

Analyzing Segmentation and Targeting

Course

2 weeks

Online

In this course, you'll use the statistical method of cluster analysis to meaningfully segment and target your market based on customer needs and preferences. Through interactive, applied activities, you'll analyze how customers naturally segment themselves within your market -- and how to predict and target the most profitable segments for your business. Customer data analyzed are similar to what is typically commissioned from market research firms.

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$100

Analyzing Sustainability in Organizations

Course

2 weeks

Online

Whether you are a consumer trying to make better purchases or a manager trying to improve your company, it is imperative to investigate beyond the surface of sustainability. In this course, you will examine life cycle thinking and use it to make real improvements in products and services from the perspective of environmental and social sustainability. You will also explore valuable tools to help you refine your life cycle thinking and use it to identify where the biggest impacts lie in your journey to greater sustainability. Your analysis will lead you to identify what sustainability issues your organization is currently taking into account for a specific product or service, and what key issues might be going unnoticed. You will then perform a qualitative analysis of the social and environmental impact of a product or service throughout its life cycle, from the raw materials stage all the way to its disposal. You will also differentiate between the sustainability issues you have detected for your product or service to identify those that your organization will be most effectively able to act on and highlight opportunities to innovate and improve its sustainability.

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$100

Ansys Mechanical Concepts and Implementation

Course

Online

Professor Bhaskaran's framework for solving finite element problems can be applied to an array of situations and contexts. Here, you will have the opportunity to practice applying this framework and begin creating simulations using Ansys. This course has been designed with a focus on problem-based learning: First, you will work on a "bar in extension" problem in Ansys, with Professor Bhaskaran's video demonstrations to help guide you. You will then practice solving a challenge problem on your own. To get the most out of the experience, you should work through each phase of the problem and reach out to your peers or course facilitator when you are stuck. Once you have completed the “bar in extension” problem, you'll be ready to take on a new but similar challenge: bar under gravity force. This challenge problem will require you to apply the same concepts and techniques that you practiced in the example problem but without videos to guide you. You'll be required to answer graded questions at each stage of the process. Your final simulation will be a product of your own efforts and will give you the confidence to begin working on more complex problems in finite element analysis. You are required to have completed the following course or have equivalent experience before taking this course:

Conceptual Foundations of Finite Element Analysis

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$100

Anti-discrimination Principles

Course

2 weeks

Online

We like to think that behaving decently at work and respecting others will protect us from discrimination cases in the workplace. To a certain degree, that is true; however, good intentions are not always enough. It's important to be able to recognize the legal underpinnings of anti-discrimination principles, including where these principles come from and how they have been interpreted by the courts. In this course, you will delve into crucial background information regarding the origin of today's anti-discrimination laws as you're guided through tricky cases — involving issues around race, gender, age, sexual orientation, and disability status — as well as their implications for today. Sometimes it can be challenging to know how to approach these situations in the workplace. Through a combination of activities and readings, you will become better prepared to manage issues in the workplace in a way that does not leave your organization open to legal action. Note: The information provided in this course is for academic purposes and should not be used as a substitute for legal advice. You are required to have completed the following course or have equivalent experience before taking this course:

Employment Law in Practice

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$100

Applications of Blockchain Technology

Course

2 weeks

Online

Blockchain has recently become synonymous with “cryptocurrency,” but its applications are much wider than financial transactions. Though cryptocurrencies constitute the most popular of applications, the business applications are endless. In fact, any industry that makes use of an intermediary to verify transactions could in theory make use of blockchain technology. But how do people know if their industry and/or company stands to gain from adopting the technology? This course provides you with the tools to discern the applicability of blockchain technology to your business model. You will do this by learning about smart contracts and how you can implement minimal trust applications for almost any task imaginable. You will analyze how smart contracts work, how they're used today, and how to reason about their capabilities, and what ongoing technical challenges they pose. In the course project, you will come up with your own smart contract application and outline the challenges that might exist in its adoption. Ultimately you will walk away with the ability to answer one important question: Does your business need a blockchain? You are required to have completed the following course or have equivalent experience before taking this course:

Cryptocurrencies and Ledgers
Cryptography Essentials
Blockchain Fundamentals

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$100

Applied Computational Linear Algebra

Course

2 weeks

Online

Computational linear algebra offers a toolkit for solving high-dimensional problems across various fields, including machine learning, physics, and big data analytics. This course focuses on applied techniques, going beyond theory to teach practical methods such as LU and QR factorizations, least squares optimization, and principal component analysis (PCA). You will engage directly with data-driven challenges, learning to compute efficiently, analyze complex datasets, and uncover actionable patterns that inform decisions in dynamic environments. By the end of this course, you'll have the tools to approach computational problems with clarity and confidence in real-world applications.

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$100

Applied Computational Tools for Continuous Mathematics

Course

2 weeks

Online

Efficient computation and modeling are essential for solving complex numerical problems across various fields, including geospatial analysis and machine learning. This course introduces you to Python-based workflows for problem solving, where you will build structured computational pipelines, visualize datasets, and assess numerical algorithms in real-world contexts. Through hands-on coding projects, you will tackle tasks such as optimization, simulation, and uncertainty analysis, developing practical expertise to solve complex problems in science, engineering, and industry. By course completion, you'll have the tools to design, implement, and refine reliable solutions for a variety of complex computational tasks.

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$100

Applied Predictive Analytics in HR

Course

2 weeks

Online

As organizations strive to succeed in a continuously evolving world, talent must be continuously assessed and evaluated to ensure alignment with strategic goals. It is no longer acceptable to serve in a consultant capacity on problems that arise or to offer strategic advice based solely on experience and policy. Today, HR teams must partner with senior leadership in driving effective and efficient change using credible data and analysis. Predictive analytics help organizations anticipate and plan appropriately for the future. In this course, learners will apply rigorous measurement and analysis techniques to common HR areas involving hiring top talent, evaluating workforce diversity, engaging the workforce, and managing retention. Through activities and assignments, learners will explore foundational HR metrics and measures to more advanced predictive models. As learners examine key inputs and data sources, they will use data to predict patterns and trends in areas such as diversity, engagement, and performance. Ultimately, students will use metrics and analytics to assess the current talent landscape of an organization and outline recommendations they would present to senior leadership. This course assumes a basic comfort level in working with HR data and analysis. It is designed to equip students with the concepts, tools, and language specific to key areas within HR analytics. The course provides examples using Excel. Other data analytics software will not be presented, although the information shared is transferable for those fluent in other programs.

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$100

Applying a Problem-Solving Approach to Conflict

Course

2 weeks

Online

When most of us face conflict, we often either avoid dealing with it, or we jump in and try to force a solution. These responses may be driven by a lack of comfort with or even a fear of conflict. Unfortunately, neither response is always correct, and neither approach should be the first step. Professors Klingel and Nobles will share how to overcome these instincts and successfully apply a problem-solving approach to conflict. The first course in this series, “Diagnosing Workplace Conflict,” focused on fully diagnosing a conflict without jumping into problem solving. In this course, you'll look at how to best handle a fully diagnosed conflict using a problem-solving approach. A common issue we'll address is jumping to solutions before understanding the scope of the conflict and the needs that will have to be addressed to resolve it. Thus, you'll begin by determining the scope. Depending on the scope you may move forward with the problem-solving approach, or, you may decide to let it go. The problem-solving approach, which consists of eight steps that can be broken down into three key elements, is the framework through which this course is taught. In the course project, you'll practice applying this approach to a conflict of your choosing. The approach is intended to be used when solving conflict you are directly involved in. Despite this, we'll offer practical advice on how you could adapt this for other use cases. You are required to have completed the following course or have equivalent experience before taking this course:

Diagnosing Workplace Conflict

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$100

Applying Generative AI in Hospitality

Course

3 weeks

Online

In today's rapidly evolving hospitality industry, the advent of generative AI (GenAI) offers groundbreaking possibilities akin to historic innovations like the assembly line and the internet. GenAI has the potential to revolutionize how people work in the hospitality industry. One of GenAI's most immediate effects is increased access to analytical tools that were once reserved for experts, making them available to anyone with a smartphone or laptop. This newfound accessibility creates a wealth of opportunities for hospitality professionals who have a deep understanding of their business and market but may lack formal training in statistical analysis. Yet with these opportunities come certain risks. As a leader in the hospitality industry, it is increasingly crucial to understand, communicate, and effectively apply the capabilities, limitations, risks, rewards, and impacts of GenAI on your firm's customer service experience and business objectives. In this course, you will explore and apply GenAI best practices to help you address a variety of qualitative and quantitative challenges. Throughout, you will examine the critical role of human oversight while harnessing the capabilities of GenAI to serve as your data analysis assistant. You will work with large language models to perform cross-program computations; create custom, data-rich, and visually efficient reports; and enhance accuracy and efficiency in Excel. You will also practice methods to generate and refine content across diverse settings, such as crafting customized responses to consumer reviews; drafting documents, reports, and emails; and efficiently evaluating and categorizing consumer feedback. By the end of this course, you will have developed the skills necessary to effectively interact with GenAI as your on-demand data scientist, allowing you to tackle a range of data-driven problems and challenges in hospitality. Note: Coursework will require access to Microsoft Excel and free versions of ChatGPT, Zapier, and Botster. You are required to have completed the following course or have equivalent experience before taking this course:

Leveraging Predictive AI in Hospitality

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$100

Applying Logic for Efficient Task Processing

Course

2 weeks

Online

Whether you're a curious learner, a beginner data analyst, or a seasoned Excel user, this course provides a solid foundation for streamlining repetitive tasks effectively. Combining two key components of efficient data manipulation, you will use conditional statements and loops to solve complex business problems that mirror real-world scenarios. Perhaps you're tasked with optimizing inventory management, calculating shipping costs, or handling customer inquiries. You will examine how to develop algorithms to solve such problems and practice breaking down the problem logically by converting your decision-making steps into VBA code. Now imagine that your task involves a vast dataset — rows upon rows of transaction records, inventory levels, or customer feedback. How do you process this data systematically? By using various loop structures that execute tasks automatically and allow you to iterate through data. You will discover how using conditional statements and loops together can give powerful results that will improve accuracy and efficiency in performing repetitive tasks in Excel. Please note: This course requires Microsoft Excel for Windows. You must have access to a Windows version to successfully complete the course. Microsoft Excel for Mac does not offer the comprehensive VBA functionality necessary to complete the course. You are required to have completed the following course or have equivalent experience before taking this course:

Automating Processes With Macros and Excel VBA

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$100

Applying Managerial Accounting Tools to Improve Flow Through

Course

2 weeks

Online

In this course, you will practice using accounting tools to answer one critical question facing all hotel managers, owners, and operators: How much of the additional revenue generated from one period to another is retained as profit? As a manager or owner in the lodging industry, your ultimate goal is to make better decisions to improve your property's bottom line, but the challenge with any hotel is that so much of its costs are fixed, which means you incur those costs regardless of whether the property is turning a profit. You will work with Excel to practice analyzing and interpreting costs so that you can better manage them and use a regression formula to calculate change in profit and revenue over time. You will also explore the cost behavior of a property so that you can understand what's causing the costs to be incurred, and you will examine utility costs over time: How much of that is fixed and how much is variable based on usage? You will calculate "flow-through," which tells you how much of your revenue "flows through" to the bottom line. You will calculate the break-even point for a property and the margin of safety. Of particular significance to decision makers, you will identify what you can and cannot influence, both in the short term and the long term. You are required to have completed the following courses or have equivalent experience before taking this course:

Examining the Uniform System of Accounts for the Lodging Industry (USALI)
Benchmarking Hotel Performance
Using Financial Statements for Decision Making

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$100

Applying Project Methodologies to Technical Products

Course

2 weeks

Online

In this course, you will discover how to apply different project management methodologies to tackle complex product challenges. You'll explore frameworks like Agile, Scrum, Kanban, and the RICE prioritization method to determine the most effective way to streamline project execution. Throughout this journey, you'll get hands-on experience selecting and implementing these methodologies in real-world product environments, allowing you to see how each approach can lead to more efficient outcomes. You will also develop persuasive communication skills, leveraging consumer behavior insights to craft effective product messaging that resonates with your audience. You'll work on streamlining a technical product's development process and applying consumer behavior models to predict decisions and create effective pricing signals. By the end of this course, you'll have the ability to manage product development with confidence, driving both consumer engagement and business success. You are required to have completed the following courses or have equivalent experience before taking this course:

Navigating Technical Product Management
Developing a Data-Driven Product Strategy
Optimizing Product Strategy Using Analytics
Analyzing and Communicating Consumer Insights

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$100

Applying Statistical Tests

Course

2 weeks

Online

Choosing the most appropriate statistical test to answer your research questions will affect every aspect of your report. This course will focus on identifying the right test for your question. You will explore the relationship between the data set and the results obtained through statistical tests. You will practice writing a memo to your data analyst specifying the appropriate statistical test to answer your question. In selecting your testing methods, you will also consider the ethical implications of the test results. You are required to have completed the following courses or have equivalent experience before taking this course:

Interpreting and Communicating Data
Using Statistical Test to Make Decisions

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$100

Applying Strategic Influence

Course

2 weeks

Online

Being able to influence others is the most fundamental characteristic of an effective leader, but many people in positions of power don't know specifically how they are influencing others' behavior in positive directions. They let it happen by chance or use their formal authority—getting people to do things because “the boss said so.” But as leaders gets promoted within their organization, using formal authority becomes less effective as they not only need to influence subordinates, but also peers, external stakeholders, and superiors.

In this course, Professor Filipowicz explores the three complementary levels of influence. First, you will explore heuristics, or rules of thumb, that people use in order to make decisions. Next, you will learn how to influence through reciprocity by uncovering what the person you want to influence wants and needs. Lastly, you will learn how to alter the social and physical environment in order to get the change in behavior you want. By the end of this course, you'll have the skills to consistently draw out the desired behaviors from your team and from those around you.

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$100

Applying Strategic Legal Research

Course

2 weeks

Online

Legal research often begins by taking a step back. Lawyers know it's important to not rush in but to first identify the specific question they need to address before gathering the relevant information. In this course, you will explore the specific strategies and processes a lawyer uses to solve legal problems in practice. By studying the ways in which a lawyer leverages their legal expertise to identify the facts salient to a client's problem, you'll discover how the lawyer is able to identify specific legal issues that emerge, along with which steps to take. You will also examine the preliminary information a lawyer will establish before beginning their legal research, and you'll have the opportunity to see and use a legal research planning tool. You'll investigate how a lawyer can ensure that they're not missing important issues or sources of legal information while they navigate large, complex webs of legal information efficiently and without repetition. Finally, you'll delve into how a lawyer concludes the research process for a given problem. You are required to have completed the following courses or have equivalent experience before taking this course:

Creating a Legal Research Strategy
Selecting Legal Research Sources

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$100

Applying Sustainability Strategy

Course

2 weeks

Online

Complex problems often require complex solutions. In this course, you will explore six cutting-edge problem-solving methods and ways that you can apply them to sustainability issues in business. Systems analysis, design thinking, behavioral economics, positive psychology, crowd-sourcing, and big data can all help create solutions to some of the most critical sustainability problems organizations face today. You will explore each of these problem-solving approaches and practice applying them to a key sustainability problem. You will then strategize on how to combine approaches in order to create more nuanced strategies. With these powerful tactics, today's sustainability problems can become tomorrow's unique market opportunities for your organization.

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$100

Applying Techniques for Space Hardware Fabrication

Course

2 weeks

Online

From advancing satellite technology to deep space exploration, the demand for expertly assembled spacecraft hardware continues to grow as missions become more ambitious and complex. Gaining hands-on expertise in specialized assembly processes is essential for ensuring the reliability and safety of systems destined for space. In this course, you will analyze critical components used in spacecraft fabrication, implement rigorous electrostatic discharge (ESD) controls, and apply cleanroom protocols to maintain the highest standards of safety and contamination control. You'll also examine advanced, space-qualified soldering techniques and discover how to integrate complex subsystems using proven fabrication methods. Live demonstrations in a cleanroom laboratory environment offer a rare opportunity to observe precision hardware assembly in real time, bridging the gap between theory and practice. By completing this course, you will be equipped to confidently fabricate and assemble spacecraft systems, applying industry-leading standards to meet the challenges of modern space missions. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Spacecraft Functions and Components
Evaluating Space Technology Ecosystem and Policies

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$100

Arbitration

Course

2 weeks

Online

For a variety of reasons, workplace grievances aren't always resolved through negotiation and require arbitration. The outcome of the arbitration hearing is determined by the arbitrator, but as a participant in an arbitration you have a critical role in the process and the results. In this course you will review the typical components of a hearing and, using proven processes and tools, practice the steps of arbitration. You'll discover what a hearing looks like, how a hearing proceeds, and who participates. You'll analyze cases to identify facts critical to your argument and develop a theory that will lead to an issue statement. By becoming familiar with strategies for questioning witnesses, you will be prepared to present your opening and closing arguments. You are required to have completed the following course or have equivalent experience before taking this course:

Collective Bargaining

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$100

Assessing and Implementing Public Health

Course

3 weeks

Online

The field of public health has been evolving for centuries, and thanks to research and documentation, you will learn from and build upon the lessons and successes of the past. In this course, you will explore how public health is funded and administered in the U.S., what some of the key tools and functions of public health are, and who implements this powerful work in our communities. You are required to have completed the following course or have equivalent experience before taking this course:

Public Health Foundations

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$100

Assessing Cybersecurity Company Controls

Course

2 weeks

Online

There are different types of risks associated with the protection of assets, so understanding the significance of your assets will allow for planning ahead and budgeting realistically. Every organization needs to allocate spending on their cybersecurity budget based on their specific needs, but the allocation of cybersecurity budgets can vary depending on the industry and size of the organization. In this course, you will analyze various company controls to better strategize about cybersecurity for your organization. You will start by identifying what needs to be protected and prioritizing investments. You will then be introduced to different types of controls and assets as well as common categories of budget allocations for cybersecurity. Finally, you will determine how your company's budget can be used for cybersecurity and identify ways to maximize your cybersecurity budget in order to protect your assets. By the end of this course, you will be equipped with practical skills, strategies, and approaches to make sound cybersecurity decisions. You are required to have completed the following courses or have equivalent experience before taking this course:

Analyzing Cybersecurity Threats

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$100

Assessing Nonprofits using Financial Statements and Ratios

Course

2 weeks

Online

Nonprofit organizations may not be in business to make money, but they must still pay close attention to their finances to achieve their mission. Nonprofits, like all organizations, need to have enough money to pay salaries, run programs, purchase goods, or pay debts. Often nonprofits come under fire when they don't have a good financial balance, have too much cash, have high expenses, or are not putting the right amount of money toward programs serving their mission. Tracking the financial health of a nonprofit is not only the responsibility of the chief financial officer but also of its administrators, board members, directors, and key program staff. It's the responsibility of the entire organization to engage in the process and secure the organization's ongoing financial health. In this course, Professor Grasso draws on a wealth of first-hand experience with nonprofit management to give you a guided tour through the structure and interpretation of typical nonprofit financial statements. Professor Grasso will walk you through reading and interpreting financial statements including an income statement, balance sheet, and cash flow statement. Using financial ratios, he will show you how to analyze the health of an organization by analyzing its cash reserves, debt burden, and expenses. You will practice calculating 10 different ratios and interpreting their results. And Professor Grasso will provide you with guidance on how to adjust your organization's strategy based on those results. As you move through the course, carefully-crafted tools and activities will guide you in applying what you learn about financial assessment and management to the specifics of your own nonprofit organization.

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$100

Assessing Opportunities in Owned Digital Media

Course

2 weeks

Online

Marketing within your own digital properties—such as your organization's website, blog or social media pages—is an effective way to build deeper relationships with existing customers and attract the attention of new ones. This course covers the unique opportunities of “owned media” and how those differ from “paid media”. You will learn more about content marketing, search engine optimization, social media “fan pages”, mobile apps, and virtual reality apps and assess the relevancy of owned media initiatives for your own marketing objectives. By the end of this course, you will have a plan outlining a strategy for your own potential use of these channels. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding the Digital Marketing Landscape and the Customer Funnel
Assessing Opportunities in Paid Digital Media

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$100

Assessing Opportunities in Paid Digital Media

Course

2 weeks

Online

Using paid media, such as buying ad space on well-known websites, may be the fastest way to promote a product or service on digital platforms. In addition to display ads, paid media includes initiatives like search engine marketing, email marketing, video marketing, social media ads, and mobile ads. This course provides a tour of opportunities and strategies associated with these various paid media channels, and guides you in drafting a paid media marketing plan that addresses your own marketing objectives.

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$100

Assessing Site and Soil Properties

Course

2 weeks

Online

There are multiple aspects of a soil that will positively or negatively impact the plants that are grown there. In this course, you will examine both the physical and chemical properties of a soil. Physical characteristics, such as bulk density, texture, and water-holding capacity, and chemical properties, such as pH, will play a critical role in your planting. By observing these characteristics, you will discover how to more accurately quantify the properties of a soil and determine which plants perform well in different soil types. Through these exercises, you will gain practical knowledge to ensure a successful design when choosing plants for a particular planting site. By definition, urban planting is done in close proximity to buildings, roads, and other human-made structures, and these structures will impact the sun, soil, moisture, and wind surrounding your planting. This course will show you how to incorporate these crucial variables into your design decisions, ensuring your plant choices are appropriate and offering more opportunity for innovation with successful results. You are required to have completed the following course or have equivalent experience before taking this course:

Identifying Plants

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$100

Assessing Startup Viability and Funding Options

Course

2 weeks

Online

Every startup has an element of risk. Whether you are an entrepreneur or a new investor, you need to be able to articulate a business model and evaluate how it would fit with an investor type so you can identify good opportunities for investment. In this course, you will complete a strategy framework that will help you assess the viability of a startup. By assessing and evaluating the total available market and served available market, you will conduct a target market estimate to project your product or service's potential market size. You will also create a milestone chart that helps you identify the human and capital resources necessary to launch a startup. Your compilation and review of this work will help you evaluate the specific type of investment your project needs.

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$100

Assessing the Effects of Obesity

Course

2 weeks

Online

Rising obesity rates have sparked a debate about the role of environmental factors versus genetic factors in obesity. In this course, you will examine both types of factors and discover why the environment, encompassing everything from cultural and economic influences to government policies, is believed to significantly contribute to the increase in obesity rates. You will also identify how genetic factors play a crucial role and why they make it so difficult for some to meet a goal weight. Why are some individuals more prone to obesity while others remain lean? You will examine reasons based on science and how these reasons may determine the best approach to weight management. There are multiple ways to combat obesity, and you will assess whether a collective approach or an individual approach is most effective in achieving overall metabolic health. You are required to have completed the following course or have equivalent experience before taking this course:

Foundations of Metabolic Health

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$100

Assessing the Financial, Strategic, and People-Related Return on Pay for Performance

Course

Online

Like any other factor in an organization, compensation is expected to show a return on its investment. To ensure you are driving behaviors and rewarding results that are consistent with your organizational strategy and mission, your compensation program must be evaluated periodically. Learn how to do so and then how to compare outcomes to expectations and recognize when you are, and aren't, supporting your long-term organizational goals. Dr. Thomas and Dr. Barrington examine how incentive pay benefits an organization with an emphasis on assessing the value of the performance pay plan. They examine the value including not only the profit margin but also the many other factors such as increased productivity, lower turnover, and improved morale. As you assess the financial return of pay-for-performance systems during this course, you will also see the customer experience, business image and reputation, sales, and other outcomes creating more value. After completing this course you will be positioned to evaluate pay-for-performance practices as they relate to financial performance, strategic alignment, and talent management. The courses Measuring and Compensating for Performance and Attracting and Retaining Talent with Performance Pay are required to be completed prior to starting this course.

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$100

Assessing Your Organization's Finances

Course

2 weeks

Online

To be an effective leader, healthcare professionals must be able to monitor, analyze, and make decisions about the financial status and growth of their organizations. In this course, Dr. Robert Karpman, a surgeon and entrepreneur, explores the basic elements and practices of financial monitoring and management. The course begins with a look at common financial statements. You will then examine financial ratios and determine how they can be used for benchmarking and performance management. Finally, you will look at financial projections and how they are used to support business plans. At the end of this course, healthcare professionals who have little or no financial experience will be able to analyze and work with their organization's financial reports. It is recommended to only take this course if you have completed Managing People in a Healthcare Setting or have equivalent experience.

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$100

Assessing Your Public Sector Organization

Course

2 weeks

Online

Are public organizations different from private sector organizations? Do they require different sets of leadership skills or traits? In this course, Professor Seth Harris will provide you with a framework that you can use to better understand your organization. With this understanding, you will be well positioned to determine how you can be a more effective leader in your organization. There are many elements that affect every organization and dictate the type of leadership skills needed to thrive. You will learn about societal factors that affect all organizations, such as technology, demographics, and cultural conditions, as well as how organizations and leadership are affected by these factors in areas like mission, resource availability, and process. Additionally, public organizations have certain unique external factors that private sector organizations don't need to consider. These systems and structures, public expectations, and external influencers, which can have an enormous impact of the role of the public sector leader. Lastly, you will explore the specific internal characteristics of public organizations, including factors such as the goods or service it provides and the types of employees who are attracted to public sector organizations. At the conclusion of the course, you will have a detailed picture of your own public organization and how its defining characteristics influence the leadership skills and traits required for success. You are required to have completed the following course or have equivalent experience before taking this course:

Leadership Skills and Traits in Public Organizations

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$100

Assessing Your System's Performance and Value

Course

2 weeks

Online

Decision matrices are one of the most commonly used engineering tools. They are used to help rationalize why one option should be chosen over another, and you can find some form of them in just about every business, industry, and government. Decision matrices may not always be identified as such but can be used as part of a trade study, competitive analysis, or options review. As prevalent as these matrices are, they are also one of the most misused tools out there. In this course, you begin by developing performance metrics. These performance metrics will allow you to objectively determine the value of any potential solution to a challenge. You will then develop a decision matrix around these metrics by applying justifiable weights and tuning the metrics to account for the needs and priorities of specific customers. By learning how to create a superior decision matrix with these well-defined performance metrics, you can achieve tremendous influence on a project even if you do not have official authority.

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$100

Assessing, Managing, and Mitigating Project Risk

Course

2 weeks

Online

Risk management is a key function in project management. Project managers should be able to apply a variety of risk-management tools in their work, including performing risk identification, quantification, response, monitoring, and control. In this course from Professor and Director of Civil and Environmental Engineering Linda K. Nozick, you will examine the nature and types of project risk and learn to apply specific mitigation strategies. You'll have an opportunity to analyze a past project you've worked on and assess what the risks might have been and why. Then you'll analyze the outcomes: Did the known risks come to fruition? What were the leading indicators? What could they have done for contingency planning at the beginning? By asking these questions, you'll then be able to perform several calculations to compute the probability that a project will finish on time. You are required to have completed the following courses or have equivalent experience before taking this course:

Organizing the Project and Its Components
Planning and Managing Resources

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$100

Asset Management Process and Plan

Course

2 weeks

Online

In this course, you will develop an understanding of how hospitality real estate fits into a typical owner's investment portfolio and articulate how your property contributes to the overall ownership investment strategy and goals. You will examine the different approaches to the asset manager role, which often depends on the ownership and property needs. You will determine how the asset manager who works with your property functions in their role. You will review the typical design and contents of an asset management plan and analyze the strengths and weaknesses of your hotel from the asset manager's perspective. By the end of this course, you will gain an understanding of the perspective of the hotel owner so you can more effectively collaborate with the owner and asset manager by closely aligning your hotel goals with the goals of ownership.

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$100

Asset Management Strategy

Course

2 weeks

Online

In this course, you will explore the strategic decisions asset managers make, determining how you can proactively share information that maximizes your influence and helps them make better decisions. You will review the key components of a market assessment and pinpoint the data needed for effective analysis. You will develop an understanding of hold vs. sell decisions and determine how you can help optimally position your property for analysis. You will determine strategies for effectively communicating with the asset manager through periodic status meetings and site visits. After completing this course you will be prepared to influence the asset management strategy for your property and work more effectively with your asset manager.

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$100

Asset Management Toolkit

Course

2 weeks

Online

In this course, you will examine the analytical tools asset managers use to perform critical analyses. You will conduct both a competitive analysis and a SWOT analysis on your property. You will explore benchmarking practices and financial analyses to identify deviations from expected performance. You will also examine best practices for projecting capital expenditures and performing a highest and best use analysis.You will leave this course with an array of helpful techniques that will enable you to provide the data and analysis that asset managers need to perform their jobs effectively.

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$100

Attracting and Retaining Talent with Performance Pay

Course

Online

Attracting the right talent to the right position from the start is crucial for organizational success. Once you have your talent in place, retention is an equally important challenge. It costs your organization effort and money every time you need to bring in someone new. As organizations try to do more with less, resources are scaled back and compensation plays a more important role in your talent-management strategy, making it essential to identify and select compensation elements that provide the highest return. Through the research and expertise of Dr. Barrington and Dr. Thomas, this course will teach you to compare and contrast different pay systems. Doing so will allow you to attract and retain key talent within your organization while also identifying internal equity concerns that may exist.

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$100

Auditing Datasets

Course

3 weeks

Online

You will begin by examining several types of files and objects. You will then apply the concepts you have learned in the previous courses to solve a real-world business problem: auditing an organization's regulatory compliance. Working with heterogeneous data, you will first read a series of disparate data files and determine how to integrate the data. You will then write a sequence of scripts that pull information from these files and inform the user on whether the organization has fully complied with regulations. This course serves as a capstone experience to five courses:

Python Fundamentals
User-Defined Functions in Python
Developing a Currency Converter
Controlling Program Flow
Mastering Data Structures

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$100

Authenticating Humans

Course

3 weeks

Online

If an attacker can masquerade as an authorized user of a system, then many other defenses become irrelevant. This course addresses how a computing system can authenticate a human user, discussing implementations of mechanisms as well as their privacy implications. You will explore the protocols of passwords, biometrics, and tokens, along with their combination as multifactor authentication. The following course is required to be completed before taking this course:

Systems Security

Additionally, you are required to have completed the following course or have equivalent experience:

Authenticating Machines

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$100

Authenticating Machines

Course

3 weeks

Online

Protocols for authenticating machines play an important role in systems security, and this course will focus on various aspects of this challenge. Using case studies of protocols that work and that have failed will help you to acquire the skill — and the skepticism — necessary to analyze and deploy authentication protocols successfully. In this course, you will investigate shared key and public key cryptography along with the trade-offs associated with these different types of keys. You will also examine some of the standard cryptographic building blocks and their use. The following course is required to be completed before taking this course:

Systems Security

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$100

Authenticity, Integrity, and Accountability

Course

2 weeks

Online

Trust is an essential element in character and how you are perceived by others. The character dimensions authenticity, integrity, and accountability are intertwined with your ability to build trusting relationships. In this course, we will discuss how to develop these character dimensions which will, in turn, help you build trusting relationships and become an effective leader. The following course is required to be completed before taking this course:

Building Leadership Character

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$100

Automating Processes With Macros and Excel VBA

Course

2 weeks

Online

In this course, you will explore Excel automation techniques using Excel macros and Visual Basic for Applications (VBA) code. This practical course equips you with the knowledge to streamline repetitive tasks efficiently, whether you're an Excel novice or you're looking to enhance your existing Excel skills. Without any previous coding experience, you'll be able to write and utilize VBA code to perform tasks in Excel. You will discover how to record and run macros before delving into some of the limitations of recording macros. You'll then begin to enhance Excel functionality with VBA, manipulate ranges, and engage in hands-on projects. By the end of this course, you'll be well prepared with the basics of using Excel VBA to automate tasks, save time, and boost productivity. Please note: This course requires Microsoft Excel for Windows. You must have access to a Windows version to successfully complete the course. Microsoft Excel for Mac does not offer the comprehensive VBA functionality necessary to complete the course.

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$100

Beam and Shell Applications

Course

Online

Professor Bhaskaran's framework for solving finite element problems can be applied to an array of situations and contexts. In order to practice applying this framework and create simulations using Ansys, your effort in this course will be focused on problem-based learning. You will examine the big ideas in beam and shell theories which are the basis for many practical static and dynamic simulations. Shell theory details are complex, but we can understand the underlying concepts as an extension of beam theory. You will apply the big ideas in shell theory to solve a practical problem in Ansys, namely a wind turbine blade with realistic geometry and loads. Professor Bhaskaran will walk you through solving the wind turbine blade example problem in Ansys. The geometry will be provided to you as a CAD file. As you set up and solve the simulation in Ansys, you'll continue to refer back to the big ideas to make sense of the Ansys inputs and outputs. You will follow along in Ansys as Professor Bhaskaran demonstrates best practices for simulating practical shell problems. Your final simulation will be a product of your own efforts and will give you the confidence to create reliable beam and shell simulations. You are required to have completed the following courses or have equivalent experience before taking this course:

Conceptual Foundations of Finite Element Analysis
Ansys Mechanical Concepts and Implementation
Elasticity Applications

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$100

Becoming a Powerful Leader

Course

2 weeks

Online

Unlock your potential and become the impactful leader you aspire to be. In this course, you'll explore the critical difference between leading and managing, while gaining practical strategies to overcome today's leadership challenges and shape your path to success. Through interactive exercises, you'll build a powerful toolkit of motivational techniques, strengthen your emotional intelligence, and cultivate positive, productive relationships that are essential to career growth. You'll discover what inspires others, identify your unique leadership style, and learn how to tackle common challenges faced in leadership roles. You'll also develop strategies to work effectively with your boss and drive team success. By completing your personalized action plan, you'll leave the course prepared to immediately apply your new skills — turning insight into impact and setting the stage for your future as a confident, influential leader.

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$100

Becoming a Strategic Leader

Course

2 weeks

Online

Advancing to a more senior leadership role requires a specific set of skills. Senior leaders must shift away from tactical oversight into a more strategic and visionary role. This transition does not occur naturally and is often not a part of standard professional training, development, or onboarding. The ability to adapt to this mindset is crucial and can lead to the success or failure of an individual and/or their team. In this course, current and potential leaders will be guided through this transition by Kate Walsh, Professor and Dean of the School of Hotel Administration, as she shares her professional expertise and research. Learners will create a personal leadership strategy and build a professional network within their organization to prepare and further their roles in the organization.

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$100

Becoming a Systems Leader

Course

2 weeks

Online

For organizations to succeed, they need to develop individuals who are constantly learning and adapting according to information on the ground. Sharing key mental models—at the organizational, team, and individual levels—is critical to creating a culture of learning that enables the organization to survive and thrive through chaos and complexity. In this course, Drs.Derek and Laura Cabrera demonstrate how to become a systems leader; that is, someone who can use systems thinking at the organizational level, at the team level, and at the individual level. You will examine how to foster a culture for your organization that is built on shared mental models of vision, mission, capacity, and learning. At the team level, where the real work of the organization gets done, you will explore the process of building, sharing, and evolving mental models through collaborative mapping and feedback processes. And finally, you will turn your own thinking into action and ensure that your actions are aligned with key organizational mental models. With tools, techniques, and expert guidance, you can begin to implement systems thinking at all levels of the organization, creating teams and individuals upon which organizational culture, values, and success is built. You are required to have completed the following courses or have equivalent experience before taking this course:

Framing Complex Problems with Systems Thinking
Using the Four Simple Rules of Systems Thinking
Visualizing and Modeling Complex Systems
Building Analytical and Emotional Intelligence with Systems Thinking
Designing Organizations for Systems Thinking

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$100

Beekeeping Essentials

Course

5 weeks

Online

Want to be a better beekeeper? Beekeeping plays an important role in preserving pollinator populations and safeguarding biodiversity. Successful beekeepers understand how honey bees function, behave, and thrive. At its core, keeping honey bee colonies healthy and productive hinges on recognition, observation, and knowing how to respond to colony needs to support their success. In this course, you will explore the fundamentals of honey bee biology and beekeeping, providing you with a comprehensive foundation to become comfortable and confident in managing your own hives. You will begin with the basics of how to get started in beekeeping then explore ways to support your colonies throughout the year. You'll also discover how to identify and navigate scenarios like swarming, Varroa infestations, and queen issues. Throughout the course, you will examine ways to apply practical knowledge and hands-on techniques used by experienced beekeepers and Cornell experts to your own colonies. Whether you are brand new to bees or have a few years of experience, this course will enable you to build a strong foundation for successful beekeeping. This course fulfills the legal requirements of the State of New Jersey for beekeeper education per New Jersey Administrative Code Title 2, Chapter 24 §2:24-3.1(c)

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$100

Beer Production and Refinement

Course

2 weeks

Online

It is time to get your recipe ready for production! In this course, you will explore how production choices influence your beer recipe and outcomes. You'll examine the impact of ingredient interplay during the brewing process, including process aids and nontraditional sources of flavor. The focus is on the chemical processes and reactions that may be harnessed to promote and retain the target characteristics of your beer. Upon completing this course, you'll be ready to refine the production process to manifest your recipe goals. You are required to have completed the following courses or have equivalent experience before taking this course:

Malt Evaluation
Hops Flavor Chemistry
Yeast and Fermentation
Water Profiles

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$100

Behavioral Science for Branding

Course

2 weeks

Online

You've likely wondered whether your brand connects effectively with your customers. You may also be aware of the power that a brand has to shape what people think about a product or a company. In this course, you will explore strategies for how to use the three key drivers of human behavior — attention, coherence, and emotion — to shape your brand strategy. You'll then examine how several organizations used these key drivers to shape their brand messaging. You'll also discover how people evaluate brands the same way they evaluate people. Finally, you'll access a toolkit to help you develop a brand strategy. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Behavioral Science
Drivers of Consumer Behavior: Attention, Emotion, Coherence

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$100

Behavioral Science for Innovation

Course

2 weeks

Online

As your products move through different product life cycles, you need to tailor your marketing messaging and your strategy. Why does it matter whether your product is the first of its kind in the category or if it's reached the stage of being a "cash cow”? In this course, you will assess whether it is always better to be the first one to introduce a new product or idea to the market. Using examples of popular consumer products, you will examine how products diffuse into a market to help you plan your strategy for introducing new products. You will apply insights about consumer behavior – tied to the three key drivers – to support your predictions of how consumers might adopt your new product. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Behavioral Science
Drivers of Consumer Behavior: Attention, Emotion, Coherence

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$100

Behavioral Science for Pricing

Course

2 weeks

Online

How do you set a price that will earn you a handsome profit but won't turn customers away? In this course, you will examine how an understanding of consumer behavior can help you set the optimal price for a product. You'll explore four behavioral pricing strategies and have a chance to apply them to your products. You'll also consider several real-world examples of how organizations have successfully employed behavioral pricing strategies. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Behavioral Science
Drivers of Consumer Behavior: Attention, Emotion, Coherence

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$100

Benchmarking Competitive Pay Levels

Course

2 weeks

Online

This course introduces the idea of benchmarking, or comparing your salaries to those of your competitors. Benchmarking is one of several factors that organizations use to determine employee pay. Additional factors include the organization's compensation philosophy, ways beyond salary that employees are compensated, and the organization's budget. Organizations need to strike the right balance of paying enough to attract and retain quality employees but not paying more they can afford. In this course, you will explore the different salary surveys used in benchmarking analysis and how to decide what surveys are best for your organization. You will also examine strategies for reviewing and analyzing those surveys. Finally, you will consider how to use the results of your analysis to adjust salary structures and how to communicate the results of your analysis to the organization. The following course is required to be completed before taking this course:

Total Rewards Compensation
Designing and Managing Compensation Structures

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$100

Benchmarking Hotel Performance

Course

2 weeks

Online

Imagine that you know that the administrative expenses for your hotel are 6%. Looking at other properties within your peer set, you can see that your competitors' administrative expenses are 4.5%. Is your property getting value out of spending more? How can you tell? What changes might you choose to make in response to that information? As a hotel manager or decision maker, you want to analyze what the metrics are telling you so that you can make informed decisions that will increase profitability for your property. In this course, you will practice analyzing leading hotel benchmarking reports and their provided industry data, drawing inferences about what it means for you. You will delve into the process of benchmarking so that you can identify how well one property is performing in comparison to its peers. Using relevant metrics, including revenue per available room, dollars per available room, dollars per occupied room, expenses on an occupied room basis, and occupancy percentages, hotel owners and operators can compare the financial performance of their properties with industry-wide averages of a similar profile. You are required to have completed the following courses or have equivalent experience before taking this course:

Examining the Uniform System of Accounts for the Lodging Industry (USALI)

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$100

Benefits, Compensation, Safety, and Other Legal Issues

Course

2 weeks

Online

HR professionals today must consider the legal implications of policies and practices relating to employee leave, compensation, benefits, safety, workplace agreements, electronic communication, and privacy. These often go beyond questions of discrimination or employee treatment and require a basic awareness of relevant laws and the need for appropriate consultation when issues arise. This course provides an overview of US laws in key areas, including the Family and Medical Leave Act, the Fair Labor Standards Act, the National Labor Relations Act, the Occupational Health and Safety Act, and others. You will leave this course prepared to work with colleagues and legal experts to address legal issues within your organization.

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$100

Bidding, Negotiation, and Contract Management

Course

2 weeks

Online

In this course, you will develop the most appropriate interaction style and contract type to secure supply requirements for your purchasing scenario. To begin, you will examine two interaction styles — competitive bidding and negotiating — and determine which strategy is most appropriate for a given scenario. You will then explore and plan for a successful negotiation using typical strategies such as identifying both your and your partner's negotiation stances. Once you have successfully applied best practices, strategies, and tactics for a negotiation, you will follow up with securing the contract parameters that meet your organization's procurement goals.

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$100

Biology of Mosquitoes, Ticks, and Other Disease-Causing Arthropods

Course

Online

This certificate course provides an overview of the biology of arthropods — both insects and related forms — that impact human health. You will explore the fascinating biology, behaviors, and disease-transmission processes of a range of organisms, with special emphasis on the most important groups, including ticks and mosquitoes. You will also learn about specific diseases associated with these vectors that can be passed on to humans. This $399 course is accredited by the National Environmental Health Association (NEHA) and provides 28 contact hours of continuing education. The course is an excellent foundation for understanding medical and public health entomology and disease control. It is appropriate for those working in healthcare and vector-borne disease control, as well as those who train and supervise outdoor workers. It will also be useful for students of vector biology who may not have access to other courses on this topic, and it is the informational basis for the other courses in this certificate series. Click here for the full course outline. Discount available for regional vector control association members – contact us!

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$100

Blockchain Fundamentals

Course

2 weeks

Online

Variations of blockchain technology have existed for decades, but the recent hype is the result of a new kind of blockchain, one that distributes the responsibility of verifying transactions and thereby making it more secure, transparent, and enduring. This course will teach you to understand the differences between the blockchain technology of today and the former, less accessible and less transparent blockchains of decades past. You will dig into the mechanics of the [newer] Bitcoin blockchain protocol and how it ensures the longevity of a decentralized public ledger as well as how it gets consensus for approving transactions. With that knowledge you will then work to analyze what problem(s) blockchain technology aims to solve, how it solves them, and how to make sense of the promises that developers of new blockchain protocols make. You will analyze a sample protocol to determine why the protocol might not satisfy the key properties that make a “good” blockchain secure. You will be better prepared to critically analyze all the endless new cryptocurrencies that emerge and the underlying blockchain technology that they operate on. You will outline several industries and business purposes for which the blockchains of today make sense. You will solve a computational puzzle in Excel to better understand how transactions get verified in the Bitcoin blockchain protocol. In the course project, you will design a theoretical blockchain for a company, outlining advantages and disadvantages of the properties you will think the blockchain should have based on the unique aspects of your business. You are required to have completed the following course or have equivalent experience before taking this course:

Cryptocurrencies and Ledgers
Cryptography Essentials

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$100

Boosting Immunity With Medicinal Plants

Course

2 weeks

Online

Your immune system is one of your most important body systems, as it constantly defends you against invasion by a variety of pathogens. In addition to a good diet and regular exercise, there are some plants found around the world that may be beneficial to keeping your immune system working at peak efficiency. In many developed countries, one of the major causes of death is cancer. While it is impossible to predict or prevent cancer, there are some medicinal plants that may be helpful in boosting your natural defenses against this disease. In this course, you will learn about plants such as gotu kola, Madagascar periwinkle, mistletoe, and many others, that have the potential to improve the function of your immune system and possibly impede the development of cancer. The following course is required to be completed before taking this course:

Plant-Based Medicine

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$100

Breast and Prostate Cancer

Course

2 weeks

Online

For scientists, product developers, and others working in the cancer field, understanding hormone-driven cancers is essential, as they account for nearly one-third of all diagnoses and illustrate the future of precision oncology. In this course, you will examine how age-based factors, genetic risks, and screening capabilities guide the clinical approach to breast and prostate cancer. Through the analysis of case studies, you'll investigate how molecular subtypes and hormone receptor status influence treatment selection throughout disease progression. You will also explore how treatment resistance patterns create unique challenges in these typically slow-growing cancers, and you'll consider how molecular approaches are transforming cancer classification and treatment decisions. Each element of this course will set you up for specific discussions and applications of cancer biology in your workplace and beyond. You are required to have completed the following courses or have equivalent experience before taking this course:

How Cancer Works
Cancer Genetics and Mutations
Cancer Treatment Fundamentals
Lung and Colon Cancer

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$100

Building a Photography Portfolio

Course

2 weeks

Online

In this course, you will use your understanding of camera and lens functions, lighting, editing, style, and expression to create a photography project that is representative of your specific interests and skills. You will first decide what the purpose of your project is, what your portfolio will include, and who your audience is. You will then go into the field to take photographs, assess them, and return to the field to take them again. You will select your best photos and write the wall mount descriptions for each one. You will create an action plan for how you will display your photography project. Finally, you will critique the photography projects of your peers while receiving a critique of your own project to see how your and your classmates' visions and purposes were interpreted. By the end of this course, you will have created a photographic project that demonstrates your skills and which can stand on its own as a portfolio, exhibition, job, or assignment. Expect to spend 14-19 hours to complete this course. You are required to have completed the following courses or have equivalent experience before taking this course:

Photography Fundamentals
Camera Selection and Mechanics
Digital Asset Management
Lighting
Style and Expression Through Photography

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$100

Building a Product Strategy and Roadmap

Course

2 weeks

Online

Product strategy is the critical link between your organization's long-term vision and its short-term execution. As a product manager, your ability to craft a clear strategy and roadmap — while gaining buy-in from key stakeholders — positions you to lead product development teams with confidence and impact. In this course, you will discover how to define a structured framework for prioritization; source ideas from customers, team members, and stakeholders; and make informed decisions about which product features to pursue. You'll then apply these skills to build a backlog of high-impact projects and create a compelling product roadmap that clearly communicates what's coming next — as well as why it matters. The following courses are required to be completed before taking this course:

Developing a Product Hypothesis and Personas
User Personas and Product Vision

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$100

Building a Resilient Services Marketing Information System

Course

2 weeks

Online

Your services marketing efforts depend on information. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of sources to create a robust portrait of the ideal customers and their specific wants or needs. With the ideal buyer in mind, you can better target them with high-impact messaging that communicates a compelling brand promise and a clear reason to buy. In this course, you will learn when to use internal or external market data and when to conduct your own primary research. You'll also discover how segmentation, targeting, and positioning (the STP process) translates your analysis and research findings into a positioning strategy that appeals to the right target market at the right time and at the right price.

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$100

Building a Strategic Plan for your Healthcare Organization

Course

2 weeks

Online

Strategic planning can set the course for organizational success, but many healthcare groups struggle to implement their plans effectively. Common issues, like unclear accountability, lack of measurable outcomes, or inadequate reporting, can stall even the best ideas. To overcome these barriers, leaders must create strategic plans that translate vision into action. In this course, you will apply organizational insights to develop a comprehensive and actionable strategic plan. You'll begin the course by preparing for a strategic planning retreat, including identifying key stakeholders, collecting data, and crafting an agenda. From there, you'll establish clear organizational goals and strategies while determining the who, what, when, and how for achieving them. Finally, you'll explore how to monitor progress, report on outcomes, and refine strategies to keep your plan aligned with the organization's mission and values.

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$100

Building AI Agents With Tools, Memory, and Agentic Architecture

Course

2 weeks

Online

This course bridges the gap between AI that thinks and AI that acts. You'll learn to build AI agents—LLMs equipped with tools, memory, and reasoning capabilities—that can execute workflows autonomously. The course covers the core components of agents (the model, system prompt, tools, and memory) and explores practical architectural patterns such as prompt chaining, routing, parallelization, orchestrator–worker designs, and reflection loops. You'll also explore how agents communicate with one another through protocols and handoffs, and learn the Model Context Protocol (MCP), which enables you to build and consume standardized tool interfaces. Through progressive projects, you'll develop everything from focused AI workflows to more autonomous agents capable of tackling open-ended objectives.

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$100

Building Analytical and Emotional Intelligence with Systems Thinking

Course

2 weeks

Online

Recent surveys show that employers are looking for individuals who have both analytical and emotional intelligence. Organizational leaders across a wide spectrum of industries and professions want people with strong problem-solving skills who can handle their emotions and work effectively with others. How can you learn to better balance your emotions with critical thinking, to balance your own needs with the needs of another? This course will provide you with the tools and guidance for using the simple rules of systems thinking (DSRP) to build both your analytical and emotional intelligence. By asking more robust questions and challenging yourself to go beyond traditional forms of thought and logic, you can more quickly identify and bridge the gaps in your thinking and build new knowledge about any problem or situation. You will transcend either-or thinking to consider a wider range of possibilities that more closely reflect the real world. These same approaches for building your analytical capabilities also enable you to harness your emotions by helping you gain awareness of your own thinking. This awareness will build your emotional intelligence, which in turn will increase your ability to collaborate, think creatively, and solve tough problems. You will come away from this course with practical approaches you can apply in every area of your life to enhance your work, your decisions, and your relationships. You are required to have completed the following courses or have equivalent experience before taking this course:

Framing Complex Problems with Systems Thinking
Using the Four Simple Rules of Systems Thinking
Visualizing and Modeling Complex Systems

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$100

Building and Running Effective Teams

Course

2 weeks

Online

The traditional view of team management focuses on improving interactions within a set structure in order to improve the team's performance. In this course, Professor Filipowicz offers a different perspective, one founded on the premise that how you structure the team from the start is what simultaneously drives the team's interactions and also its performance.

This course is about teams, and thus course completion will require participation in two team-based activities in order to solidify your understanding of how to best run a team. The first activity will require you to gather a team of friends or colleagues to participate in a 30-minute exercise. The second team-based activity will require you to collaborate virtually in a challenge with your fellow classmates. You will be pre-assigned to a team of approximately 5 people upon enrollment in the course, and successful course completion will depend on your active and timely participation in the challenge.

Once you have a solid understanding of the fundamental challenges that every team faces, you'll learn a set of simple, comprehensive checklists that will allow you to both design and run any team for maximum performance.

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$100

Building and Validating Prototypes

Course

2 weeks

Online

In this course, you will refine an idea for a physical product by focusing on the customer. Using the Business Model Canvas, you will list your initial assumptions about all aspects of product development, from value propositions to pricing. You will then create a low-cost consumer product prototype and validate it through customer discovery. You will develop a business model for that product using the Business Model Canvas, then build and test prototypes to gain actionable customer feedback. By the end of the course, you will have discovered the types of companies that can help you prototype. Please note that time to build the physical product prototypes will add about 1.5 hours to the time spent on the course. This course requires the purchase of a low-cost physical product kit.

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$100

Building Blocks of Scene and Structure

Course

2 weeks

Online

Mastering the flow of story progression and dramatic tension allows writers to keep readers engaged from beginning to end. In this course, you will craft compelling narratives by honing the essential mechanics of plot development and character transformation. You'll examine conflict types, story beats, and plot structures, and you'll practice techniques for guiding characters through meaningful change. These principles will be applied across multiple forms, from traditional narrative to poetry, creating dynamic scenes that drive stories forward. The following courses are required to be completed before taking this course:

Developing the Story and Idea
World-Building and Character Development

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$100

Building Innovation Competencies

Course

2 weeks

Online

To create and sustain a culture of innovation and entrepreneurship in your organization, it is helpful to establish an environment that supports certain mindsets. And these mindsets can create first a culture change in your organization, often followed by a higher financial return on investment. These mindsets are the competencies that convert ideas to impact. In this course, you will learn about and apply three key innovation competencies: lean startup, maker culture, and design thinking. Each of these competencies are used by large and small organizations, resulting in new products and services and satisfied employees and customers. Lean thinking is a form of customer discovery where you will develop a series of hypotheses and then test them. Maker culture is based on the do-it-yourself ethos and can help you prototype and test products quickly, reducing time to market. Design thinking is a process of empathetically listening to and then co-designing with your customers. While the three competencies have some overlapping methodology, one or two of them will best support your innovation strategy and tie in more effectively with your organization's overall strategy. The following course is required to be completed before taking this course:

Developing Innovation Strategy

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$100

Building Leadership Character

Course

2 weeks

Online

Leaders make the headlines on a regular basis – for their successes and their gaffes. After a particularly awful decision makes the news, do you ever wonder how that person could make such a dumb mistake? Mistakes and successes don't happen in a vacuum. They are generally a culmination of decisions and actions the leader makes. But where do those decisions come from? Almost always, the leader's character plays a role in decision-making and communications. In this course, you will take the first steps on a lifetime journey of developing the character that will enable you to be the leader you envision.

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$100

Building Media Support

Course

2 weeks

Online

Even the most carefully crafted initiative faces a fundamental challenge: People tend to resist change. Those who benefit from the current system often push back the hardest, making the success of your initiative depend less on its content and more on your ability to build strategic support through effective communication. Media engagements are high stakes, requiring you to anticipate and address potential opposition. This course will help you strengthen your initiative by identifying challenges and preparing for media responses, including negative ones. In this course, you will analyze stakeholder interests and motivations to uncover opposing perspectives and craft strategies to transform potential opponents into allies. Building on this foundation, you'll create a powerful network of validators who will strengthen your initiative in the media in four ways: Establish your credibility, refine messages for specific audiences, share powerful personal stories of impact, and create media interest through unexpected allies. Finally, you will weave your validators' stories into your media content to create a compelling narrative that addresses opposition and drives support. You are required to have completed the following courses or have equivalent experience before taking this course:

Strategic Media Relations for Public Leaders
Persuasive Writing for Public Impact
Persuasive Speaking for Media

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$100

Building Organizational Resilience for AI

Course

2 weeks

Online

This course provides you with tools and strategies to prepare your organization for the rapidly evolving AI landscape. You will have an opportunity to practice advanced scenario-planning techniques and develop robust strategies to address AI-driven changes for the next five to ten years. You will also explore the frameworks needed to identify opportunities, mitigate risks, and build organizational resilience in an AI-transformed future. Ultimately, you'll be able to guide your organization's strategic response to AI developments, turning potential disruptions into opportunities for growth and innovation. You are required to have completed the following courses or have equivalent experience before taking this course:

Exploring the Legal Principles of AI
Promoting Effective and Inclusive AI
Managing Legal and Ethical Risks in AI
Competing and Thriving in a Global AI Landscape
Shaping Internal AI Policies

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$100

Building Predictive Machine Learning Models

Course

3 weeks

Online

In this course, you will explore some of the machine learning tools you can use to magnify the analytical power of Python data science programs. You will use the scikit-learn package — a Python package developed for machine learning applications — to develop predictive machine learning models. You will then practice using these models to discover new relationships and patterns in your data. These capabilities allow you to unlock additional value in your data that will aid in making predictions and, in some cases, creating new data. You are required to have completed the following courses or have equivalent experience before taking this course:

Constructing Expressions in Python
Writing Custom Python Functions, Classes, and Workflows
Developing Data Science Applications
Creating Data Arrays and Tables in Python
Organizing Data with Python
Analyzing and Visualizing Data with Python

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$100

Building Systems, Engineering, and Equipment Management

Course

2 weeks

Online

Buildings rely on a variety of systems interacting to successfully support occupant safety and comfort. In managing an asset, it is important to have an understanding of all mechanical systems along with the ways in which they depend on one another. This knowledge becomes pivotal when ensuring code compliance, troubleshooting systems issues, or planning for improvements. In this course, you will explore the common issues, consequences, and solutions for the maintenance of building systems, including the building envelope (facade, windows, and doors), water, electricity, lighting, and heating/ ventilating/air conditioning (HVAC) systems. Once you have a handle on how these systems work, you will be able to identify areas for improved efficiency, which will, in turn, reduce cost and environmental impact. You will find that improved efficiency relies heavily on the monitoring techniques and preventative maintenance schedules explored in this course.

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$100

Building the Brand Through Influencer Marketing

Course

2 weeks

Online

Influencers are social media's celebrity spokespersons. Their followers provide a core audience of avid social media users, while the influencers themselves, through the endorsement of and engagement with brands, provide authenticity and trustworthiness. Teaming up and collaborating with the right influencers can help a company reach and expand target audiences, improve brand engagement, and inspire conversions. However, not all influencers are right for all brands; knowing when and how to use social influencers is an important element of social media strategy. In this course, you will analyze the types and roles of social media influencers and identify specific influencers that will help drive your marketing efforts. You will apply the consumer purchasing funnel to devise strategies aimed at connecting the right influencer at the right time with the right customers. Additionally, you will evaluate the ethical and regulatory aspects of working with influencers, and examine how to measure influencer campaign success across the funnel. Lastly, you will craft an influencer program to achieve social media campaign objectives by integrating influencers into the content marketing strategy.

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$100

Course

2 weeks

Online

The camera is a photographer's primary tool. Other tools, such as lighting and editing, are important, but the use and control of the camera features is what enables a photographer to create fundamentally beautiful photographs. In this course, you will investigate camera types and how to select the one that is best for you. You will consider standard camera features to see how they can be used to obtain the results you want. You will explore the mechanics and uses for the different parts of the camera such as the viewfinder, lenses, shutter speed, and aperture size. You will then discover how to use and manipulate these elements to create different types of photographic results. Using these techniques, you will practice taking different photos of the same subject to get different results. You will also experiment with different techniques to capture mood and motion in your photos. By the end of this course you will have a toolkit of techniques at your disposal to create the type of photo you want. Expect to spend 6-10 hours to complete this course. You are required to have completed the following course or have equivalent experience before taking this course:

Photography Fundamentals

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$100

Campaign Design and Ideation

Course

2 weeks

Online

Engaging your audience is arguably more difficult than ever before, and every organization is looking for insights to set them apart. In this course, you will explore the power of user experience (UX) as a method of impacting your stakeholders. You will discover how images, words, and sound grab attention, inform decisions, and trigger action. You will explore the three components of the UX design frame: experience design, information architecture, and information design. Once you are familiar with the framework, you will design the experience as you create user scenarios, user journey maps, and mood boards with S.T.A.R. moments. By the end of this course, you will have a broader perspective on the importance of UX design for storytelling and engaging your audience. You are required to have completed the following courses or have equivalent experience before taking this course:

Strategic Storytelling Across Media
Engaging Specific Stakeholders

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$100

Cancer Genetics and Mutations

Course

2 weeks

Online

To navigate the evolving landscape of personalized and precise cancer care, a foundation in the genetic and inherited aspects of cancer is essential for engineers, scientists, and others working in this field. In this course, you will trace cancer's journey from DNA mutation to clinical manifestation, gaining insight into the specific genetic changes that disrupt normal cellular processes and create intervention opportunities. You'll interpret signaling diagrams that reveal promising targets for cancer therapeutics and evaluate the effectiveness of different treatment strategies. Whether you are developing cancer-related products, are involved in cancer-related research, or need to engage with clinicians on cancer-related topics, this course will give you insight into how mutations and a person's genes play a role in cancer. You are required to have completed the following course or have equivalent experience before taking this course:

How Cancer Works

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$100

Cancer Treatment Fundamentals

Course

2 weeks

Online

For professionals involved in the cancer field, insight into strategic treatment planning and implementation informs productive discourse and shapes the creation of more effective tools, diagnostics, therapeutics, and policies. In this course, you will begin with the cell-level workings of chemotherapy agents, determining how drug properties influence biological processes and outcomes. You'll analyze targeted therapies and immunotherapies, connecting specific molecular markers and pathways to different intervention approaches. You will also explore how cancer-specific characteristics guide treatment selection and delivery, and you'll locate critical decision points in surgery and radiation plans. Case studies and decision-making frameworks will support your application of these clinical insights in your career and beyond. You are required to have completed the following courses or have equivalent experience before taking this course:

How Cancer Works
Cancer Genetics and Mutations

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$100

Catalyzing AI Transformation From Capabilities to Vision

Course

2 weeks

Online

Artificial intelligence (AI) has evolved far beyond basic automation, developing into sophisticated systems capable of advanced reasoning and autonomous decision making. This significant advancement has created an era of abundant intelligence, presenting strategic leaders with substantial opportunities to reimagine customer experiences, enhance human potential, and develop innovative business models. In this course, you will develop a comprehensive strategic framework for evaluating current and emerging AI capabilities. Through detailed analysis and practical case studies, you'll examine how AI fundamentally reshapes industries while building the expertise to identify transformative applications within your organization. This course provides you with analytical tools to assess the critical organizational elements — skills, systems, and resources — necessary for leading effective AI change. Upon completion, you will have identified the key requirements to implement a comprehensive AI transformation strategy that aligns with your organizational objectives and positions your enterprise for sustained success in an increasingly intelligent business environment.

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$100

Change, Disruption, and Growth

Course

2 weeks

Online

Change can be a highly profitable opportunity for growth, or it can sink a once-successful business. How should you and your organization prepare to adapt and even thrive in the face of change and disruption? In this course, you will acquire the tools you need to evaluate change, disruption, and uncertainty in your industry. You will implement key frameworks designed to help you strategize in changing and uncertain environments. The skills you hone in this course will prepare you to succeed in dynamic market environments and think clearly about the future. Of course, strategies for change risk failing if the organization as a whole is not willing or prepared to implement them. To pave the way for truly successful implementation of the strategies you devise, you will identify and mitigate critical internal challenges and resistance to change, thereby enabling your organization to eliminate roadblocks to growth.

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$100

Changing Organizational Culture in Healthcare

Course

2 weeks

Online

Organizational culture is one of the most powerful assets in healthcare, influencing everything from day-to-day operations to long-term strategies. Leaders must take a proactive approach to implementing cultural initiatives that support their organization's vision and values. This course will empower you to rethink how you understand, measure, and lead cultural transformation within your organization. You will begin by assessing your current culture, identifying strengths and gaps, and mapping out a vision for your ideal cultural state. You'll develop business strategies aligned with your organization's core values and implement the processes necessary to support and sustain cultural transformation. Along the way, you'll explore methods to measure progress, track outcomes, and communicate results to foster alignment across teams.

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$100

Classifying Data With Logistic Regression

Course

Online

In this course, you will examine classification questions then use summarization and visualization to obtain preliminary answers to those questions. While summarizing and visualizing data can be extremely helpful for classification problems, logistic regression is a more rigorous way to answer those questions, so you will practice performing and interpreting logistic regression. You will also use logistic regression to evaluate which variables improve your model, make predictions, and evaluate those predictions. System requirements: This course contains a virtual programming environment that does not support the use of Safari, Edge, tablets, or mobile devices. Please use Chrome, Firefox, or Internet Explorer on a computer for this course. The following courses are required to be completed before taking this course:

Exploring Data Sets With R
Summarizing and Visualizing Data
Measuring Relationships and Uncertainty
Data Cleaning With the Tidyverse

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$100

Classifying Documents With Supervised Machine Learning

Course

3 weeks

Online

In this course, you will start to use machine learning methods to further your exploration of document term matrices (DTM). You will use a DTM to create train and test sets with the scikit-learn package in Python — an important first step in categorizing different documents. You will also examine different models, determining how to select the most appropriate model for your particular natural language processing task. Finally, after you have chosen a model, trained it, and tested it, you will work with several evaluation metrics to measure how well your model performed. The technical skills and evaluation processes you study in the course will provide valuable experience for the workplace and beyond. You are required to have completed the following courses or have equivalent experience before taking this course:

Natural Language Processing Fundamentals
Transforming Text Into Numeric Vectors

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$100

Climate Change Leadership

Course

4 weeks

Online

Climate change is impacting every sector of society, and there is an urgent need for individuals and organizations to become fully aware of the intensifying risks and take effective action. These impacts present complex challenges to human health, the food supply, the global water cycle, the economy, and transportation. Every effort must be made to minimize our individual and collective effects on the climate and adapt to how a changing climate is affecting us all. This course provides an overview of climate change science and the impacts of climate change, with particular emphasis on the food system that is so critically important to our survival. In the first part of this course, you will explore the causes of climate change so you can begin to assess how you can help address this grand challenge. You will also evaluate potential impacts posed by climate change on your business, your industry, and you personally, using relevant, science-based evidence from leading experts. Throughout the program, you will identify and use climate change terminology so that you may accurately introduce it into your personal life as well as your organization's daily dialog, culture, planning, and operational decisions. Despite the many challenges posed by climate change you will also discover opportunities. As your course progresses, you will analyze the risks and opportunities related to the production, transportation, packaging, and sales of your organization's products. If you don't make a product, you will still benefit from the course. Your classmates hail from all walks of life: education, health, finance, career seekers, and many more. Ultimately, you'll come away better prepared to adapt to and mitigate the impacts of climate change on society and your business — and contribute to potential solutions. You will have the invaluable opportunity to interact with your peers from around the world who are also striving to tackle climate change.

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$100

Clustering Documents With Unsupervised Machine Learning

Course

3 weeks

Online

In this course, you will focus on measuring distance — the dissimilarity of various documents. The goal is to discover how alike or unlike various groups of text documents are to one another. At scale, this is a problem you might encounter if you need to group thousands of products together purely by using their product description or if you would like to recommend a movie to someone based on whether they liked a different movie. You will work with several different data sets and use both hierarchical and k-means clustering to create clusters, and you will practice with several distance measures to analyze document similarity. Finally, you will create visualizations that help to convey similarity in powerful ways so stakeholders can easily understand the key takeaways of any clustering or distance measure that you create. You are required to have completed the following courses or have equivalent experience before taking this course:

Natural Language Processing Fundamentals
Transforming Text Into Numeric Vectors
Classifying Documents With Supervised Machine Learning
Topic Modeling With Unsupervised Machine Learning

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$100

Clustering, Classification, and Machine Learning in R

Course

3 weeks

Online

When faced with a large volume of unstructured data, the question quickly arises: what does this all mean? Techniques in machine learning offer the promise of a meaningful answer to that question. Unsupervised machine learning is a powerful tool that is being put to use in many disciplines. In this course, you'll experience machine learning through scripting in the statistical programming language R. The course focuses on using unsupervised machine learning to bring coherence to unstructured data. Specifically, you'll use different methods to generate clusters within your data set when no dependent variable is specified. Using supervised machine learning approaches, you'll build and evaluate models that allow you to classify your data and understand the marginal impacts of each attribute. And you'll gain experience with powerful tools in R that allow you to efficiently evaluate competing models to find the one that gives you the most accurate results. You are required to have completed the following course or have equivalent experience before taking this course:

Predictive Analytics in R

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$100

Coaching Skills for Leaders

Course

2 weeks

Online

Coaching is about building relationships—and it's essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In this course, Cornell University's Dr. Samuel Bacharach, will help you distinguish between coaching and traditional supervision. You will identify the five functions of coaching and the rules for having coaching conversations. Finally, you will examine some of the classic coaching mistakes that people often make and identify how you can avoid repeating those mistakes yourself.

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$100

Coding Multi-Part Problems

Course

2 weeks

Online

In this course, you will begin by organizing data in the form of indexed and associative arrays. From here, you will begin combining programming constructs in order to perform more complex actions on data through the use of loops and nesting. In order to build more resilient programs, you will practice implementing means of recognizing and recovering from errors in your programs. Finally, you will tie this all together by writing code to create a program based on a specification document that incorporates the constructs and error handling covered throughout the course. The following courses are required to be completed before taking this course:

Fundamentals of JavaScript
Writing Programs That Make Decisions

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$100

Collaborative Communication for Engineering Leaders

Course

2 weeks

Online

Leaders need to be able to collaborate, innovate, problem solve, and build relationships. All of these core responsibilities require excellent communication skills. Often when thinking of leaders, we picture them addressing crowds, giving directives, and commanding forces. Leaders need to be able to do those things, but they also need to be top-notch listeners and have the ability to use a variety of communication tactics at the right times. In this course, Professor Erica Dawson, PhD., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will break down critical skills that facilitate collaborative communication. She will guide you as you practice and apply these techniques. Many of the skills in this course, including listening and asking powerful questions, are core to strong interpersonal communication. These skills help you establish, improve, and maintain relationships. You will focus on workplace examples, but these skills are applicable outside of the workplace as well. Many of the skills are hard to learn and even harder to make a habit. Your life outside of work will impact your work and your ability to have good relationships. Mastering these communication skills and learning to leverage them to create open and collaborative communication is key to the future of any leader.

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$100

Collaborative Communication for Technology Leaders

Course

2 weeks

Online

Leaders need to be able to collaborate, innovate, problem solve, and build relationships. All of these core responsibilities require excellent communication skills. Often when thinking of leaders, we picture them addressing crowds, giving directives, and commanding forces. Leaders need to be able to do those things, but they also need to be top-notch listeners and have the ability to use a variety of communication tactics at the right times. In this course, Professor Erica Dawson, Ph.D., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will break down critical skills that facilitate collaborative communication. She will guide you as you practice and apply these techniques. Many of the skills in this course, including listening and asking powerful questions, are core to strong interpersonal communication. These skills help you establish, improve, and maintain relationships. You will focus on workplace examples, but these skills are applicable outside of the workplace as well. Many of the skills are hard to learn and even harder to make a habit. Your life outside of work will impact your work and your ability to have good relationships. Mastering these communication skills and learning to leverage them to create open and collaborative communication is key to the future of any leader.

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$100

Collecting Data with Forms

Course

2 weeks

Online

In this course, you will build a form to collect data input. This process begins with analyzing how web requests work and identifying the parameters of the hypertext transfer protocol (HTTP). Next, you will design and code a form to collect user data. You'll use advanced topics such as client-side form validation and error messages to improve the user experience and overall validity of collected data. You will then evaluate your form and implementation to ensure the final design is appropriate and functional.

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$100

Collective Bargaining Foundations

Course

2 weeks

Online

This course establishes a foundation in collective bargaining, with a focus on identifying and analyzing key aspects of a contract and how they relate to your role. You will gain insights into the bargaining process and what happens when negotiations break down. Those insights will prepare you to assess contracts and determine the requirements for administering its key components.

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$100

Commercialization

Course

2 weeks

Online

The ultimate goal for a food product innovator or entrepreneur is to finally get their product to consumers. In this course, you will explore the food product commercialization process of bringing a prototype to market. This process has multiple steps, including development, production, and distribution. You will explore the components of an effective go-to-market strategy and how to determine pricing and product positioning. You will also discuss how suppliers can affect all elements of the go-to-market strategy. You will then consider how to scale up a process from test kitchen to commercial-level production. Through the course project, you will develop an initial go-to-market strategy for a product of your choice or for one of the provided sample products. You are required to have completed the following courses or have equivalent experience before taking this course:

Market Research and Product Development
Food Safety and Quality
Food Processing and Packaging
Regulatory Agencies and Food Regulations

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$100

Communicate Well to Drive Project Outcomes

Course

2 weeks

Online

Even experienced project leaders often find that regular meetings and status updates don't lead to meaningful communication. When the team doesn't fully understand project goals or how the work is going to get done, that lack of clarity will have a direct impact on whether the project is on time, within budget, and will lead to quality output. At the same time, team members may mislead you about their progress. Stakeholders may not always explain their expectations. Customers may be unclear about what they want and need. What's going wrong? And how can a project leader do better? In this course, authored by Cornell Instructor Robert Newman, you will examine typical project-related communication problems and explore practical strategies for overcoming them. You'll learn to host kick-offs and lead meetings that actually guide the team toward successful outcomes. You will practice communicating with a fresh, even sometimes unfamiliar, perspective in order to bring about productive and high-functioning working relationships. You are required to have completed the following course or have equivalent experience before taking this course:

Leverage Emotional Intelligence for Project Results

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$100

Communicating Quantitative Data

Course

2 weeks

Online

In many cases, data is crucial to business strategy and decision making. For these situations, you will need to adapt your writing for longer, more complex messages that involve quantitative data. In this course, you will gain best practices to help you write effectively about numbers while getting your key message across. By thinking about your audience and your purpose, you will practice effectively planning and executing your communications that involve numbers and data. Beyond numbers, you will also need to think about how to use graphic elements in your writing. As you examine graphics such as tables, charts, and diagrams, you will identify the best times to strategically use each type of visual support. Finally, you will explore a type of report called a reading deck, determining when to use one, how to craft one, and how to use it effectively to communicate your message.

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$100

Communicating the Brand Across Marketing Media

Course

2 weeks

Online

The contemporary media landscape offers a staggering range of marketing communications channels and tools. These include digital channels, social media platforms, influencers and content creators, user-generated content, and experiential marketing, along with the full suite of traditional media such as print, radio and TV, and public relations. It is therefore critical that brands optimize their marketing communications to meet and exceed the needs and expectations of their current and future customers. In this course, you will explore ways to utilize online and traditional media to effectively communicate a brand's promise and voice, build positive associations with the brand, drive sales, and meet marketing goals. You will examine search engine optimization strategies and analyze the role content marketing plays in building the brand's online presence. You will also delve into the nuances of creating content for social media channels, managing online communities, and working with influencers. Throughout, you will assess the continued role that traditional media and tools play in meeting integrated marketing communications goals. After successful completion of this course, you will have analyzed, practiced, and applied a wide range of contemporary digital marketing strategies designed to strengthen and enhance the audience-brand relationship. You are required to have completed the following courses or have equivalent experience before taking this course:

Marketing the Hospitality Brand Through Digital Media
Implementing Brand Strategy Through Digital Media

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$100

Communicating with the Media

Course

2 weeks

Online

You don't need to be the world's most polished public speaker in order to be successful at conducting media interviews on behalf of an organization. All you need to do is approach the task by planning, preparing, and practicing. In this course, you will examine strategies for engaging the media with confidence, comfort, and control while promoting your story. You will investigate key strategies for crafting effective messages that preserve your purpose and prevent manipulation of intent. You will examine ways to optimize any media interview and use it as an opportunity to tell your story. By the end of this course, you will not only be able to hold your own in an interview, but also remain calm and collected when challenging situations arise.

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$100

Communication Planning for Change

Course

2 weeks

Online

The ability to effectively communicate about change in an organization is essential for success. Change is inevitable and people will be affected by it to varying degrees — even by positive change — so it's important to be able to communicate clearly. In this course, you will explore the different ways change can impact people, how communication can alleviate negative reactions, and how to work with resistance to change. You will be introduced to formal communication plans, identifying the kinds of change that require documented plans and establishing the appropriate internal and external audiences that must be considered. You will then define the communication objectives for each audience, identifying their needs and discovering that each audience is distinct and may need different information at different times. Lastly, you will examine message strategy and timing, determining the content of the message, the forms of media that should be used for delivery, when to communicate with each audience, who the messenger will be, and the types of reactions to expect so that negative reactions can be effectively addressed and positive reactions can be encouraged.

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$100

Community Organizing

Course

2 weeks

Online

In this course, you will be introduced to effective advocacy techniques and community engagement skills. You will create mission and vision statements for your chosen issue, conduct thorough background research, and develop community organizing action plans. You will also craft a persuasive elevator pitch to effectively communicate your cause.

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$100

Company Structure and Due Diligence

Course

2 weeks

Online

Before closing an investment deal, an entrepreneur needs to protect their interests, and an investor needs to verify the stability of the opportunity. This series of steps is called the due diligence process. In this course, you will create a due diligence project plan for your investment or opportunity that maps out how to get from term sheet to closing. This process includes key milestones, timeframes, a detailed understanding of key players' responsibilities, and consideration for the various types of due diligence. Then, you will compile a list of questions for the due diligence checklist, a key element of the process that outlines the questions that need to be answered and the documentation that is required to close the deal. Lastly, you will identify, review, and analyze the dozens of critical documents being exchanged that are needed to finalize the investment deal and retain for future use, protection, and reference. By completing these steps, you will be ready to determine if you should move forward or hold back on your deal. You are required to have completed the following courses or have equivalent experience before taking this course:

Startup Viability and Funding Options
Pitching Your Business Opportunity
Protecting Your Interests
Financial Planning, Valuation, and Dilution

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$100

Comparing Monopolies and Competition

Course

2 weeks

Online

Imagine that a firm is the sole producer in a market, i.e., a monopolist. How does the monopolist behave? How does that behavior differ from the case of a firm in perfect competition? In this course, you will examine how the monopolist behaves. You will examine the cost structure that results in a natural monopoly and the choices that firms put into making pricing decisions in these contexts. Finally, you will analyze a model of monopolistic competition between firms and consider how they fight to reduce new firms from entering their industry. Throughout exploring these new definitions and models, you will work on a course project that will help contextualize these concepts into your life and work. These courses are required to be completed prior to starting this course:

Examining Scarcity and Opportunity Cost
Analyzing Price and Equilibrium
Conducting Market Analysis and Predicting Price
Modeling Perfect Competition

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$100

Competing and Thriving in a Global AI Landscape

Course

2 weeks

Online

This course examines the global nature of artificial intelligence and how it is reshaping industries, international power dynamics, and business opportunities worldwide. You will explore how organizations and nations compete for AI dominance while discovering how to navigate the complex landscape of international AI development and its strategic implications. You will also examine practical guidance on managing global AI governance frameworks, helping your organization balance regulatory compliance with innovation while operating in an evolving global AI landscape. You are required to have completed the following courses or have equivalent experience before taking this course:

Exploring the Legal Principles of AI
Promoting Effective and Inclusive AI
Managing Legal and Ethical Risks in AI

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$100

Complex Negotiation

Course

3 weeks

Online

This course takes your knowledge of basic negotiation tactics and shows you how to use them creatively and in more complex situations. You will learn how to negotiate outside the face-to-face, two-party environment. You will find out how to negotiate with a distant party, master multi-party and team negotiation, and acquire the ability to deal with personality or cultural differences. These new skills will make you a confident and efficient negotiator even under unfavorable circumstances. This course requires 2 live negotiation sessions per course with a partner from your class. You will be asked to submit information on your time zone within 24 hours after the course starts so that you are matched with a negotiating partner in time to complete the required negotiating assignments. Please be prepared to coordinate your schedule with an assigned partner. Specific instructions will be provided in the course.

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$100

Course

Online

Finite element analysis (FEA) is a computational technique used to predict how a part or assembly behaves under given conditions, thus reducing the need for physical prototypes in product design while enabling the exploration of a large number of potential designs. It can be used, for example, to simulate the buckling of a wind turbine blade, the deformation of a pressure vessel, or the vibrational response of an electronics enclosure; these are all problems that can be solved computationally that would otherwise be impossible to do by hand. FEA also helps you generate clear visual representations of your solution that make interpretation by humans much easier and enable us to develop physical intuition. To ensure that your solutions accurately represent reality, however, you first need to understand how the "black box" of your modeling software functions and have methods to verify and validate your results. In this course, you will investigate the major elements of what is inside the black box to gain a deep conceptual understanding of how FEA software produces solutions. This will help you build an intuitive understanding of the fundamental mathematical models and physics underlying simulations of static and dynamic behavior of engineering structures. You will also familiarize yourself with the numerical solution strategy employed to solve the mathematical models using the finite element method as well as how to minimize errors. Ultimately, this course will prepare you to build reliable and valid FEA simulations for practical problems using industry-standard simulation software such as Ansys.

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$100

Concluding an Internal Investigation

Course

2 weeks

Online

In order to effectively conclude an internal employee investigation, there are a number of critical steps that need to be followed. In this course, you will focus on concluding the investigation, determining and implementing outcomes, and evaluating the process. The course will complete a case study that focuses on the final details related to closing an investigation. The following courses are required to be completed before taking this course:

Conducting Effective Employee Relations Conversations
Internal Investigation Fundamentals
Conducting Internal Investigation Interviews
Investigating Internal Complaint Issues

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$100

Conducting Cybersecurity Risk Analysis and Planning

Course

2 weeks

Online

Being able to evaluate the overall security status of your organization's product, sites, or teams at any point is critical, and conducting a thorough and applicable risk analysis is the key to this strategy. In this course, you will assess an organization's security status to determine strengths and weaknesses. You will be introduced to the concept of security posture, and you will consider key areas to focus on when analyzing an existing security posture. You will also determine the best set of controls to strengthen security and better support weak spots to protect your organization. Finally, you will gain strategies for implementing future controls to protect your company, setting you up for success in risk analysis and planning efforts. You are required to have completed the following courses or have equivalent experience before taking this course:

Analyzing Cybersecurity Threats
Assessing Cybersecurity Company Controls

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$100

Conducting Effective Employee Relations Conversations

Course

2 weeks

Online

Employee relations is an increasingly important role within the HR function. Maintaining positive employee relations helps boost morale, reduce conflict, and raise workforce productivity. In this course, you will develop an understanding of how to best facilitate relationships between an organization and its employees, employees and their managers, and employees and other employees. You'll be introduced to the Effective Employee Relations Conversations framework, which enables HR professionals to conduct effective conversations with team members at all levels of the organization. Throughout the course, you'll have an opportunity to apply key components of this framework by working through a variety of practice activities.

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$100

Conducting Internal Investigation Interviews

Course

2 weeks

Online

Conducting interviews — and conducting them effectively — is a critical step in the complex process of internal employee investigations. In this course, you will focus on the common structure of intake and investigatory interviews, as well as note taking and communication skills for conducting interviews. The course will introduce a case study that focuses on conducting the intake interview. The following courses are required to be completed before taking this course:

Conducting Effective Employee Relations Conversations
Internal Investigation Fundamentals

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$100

Conducting Market Analysis and Predicting Price

Course

2 weeks

Online

To effectively lead the decision making of an organization, you will need to understand how we can use models of the labor market, the loan market, and currency market to predict changes in prices and quantities. In this course, you will familiarize yourself with an extension of the model to the labor market, loan market, and currency market. You will investigate relevant concepts that can allow you to make predictions about how prices and quantities will change when market conditions fluctuate, exploring some circumstances in which the market equilibrium is not efficient. You will then develop a model of production using a single variable input. From this model, you will determine how to derive the average and marginal costs curves. Finally, you will complete a graded course project in three parts in which you will apply these relevant course concepts to practical concerns in your firm or industry. This course will leave you prepared to analyze a imperfect market and apply those concepts to the decisions made at your organization. You are required to have completed the following courses or have equivalent experience before taking this course:

Examining Scarcity and Opportunity Cost
Analyzing Price and Equilibrium

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$100

Conducting Semantic and Sentiment Analysis

Course

3 weeks

Online

We have all been misunderstood when sending a text message or email, as tone often does not translate well in written communication. Similarly, computers can have a hard time discerning the meaning of words if they are being used sarcastically, such as when we say “Great weather” when it's raining. If you are automatically processing reviews of your product, a negative review will have many of the same key words as a positive one, so you will need to be able to train a model to distinguish between a good review and a bad review. This is where semantic and sentiment analysis come in. In this course, you will examine many kinds of semantic relationships that words can have (such as hypernyms, hyponyms, or meronyms), which go a long way toward extracting the meaning of documents at scale. You will also implement named entity recognition to identify proper nouns within a document and use several techniques to determine the sentiment of text: Is the tone positive or negative? These invaluable skills can easily turn the tide in a difficult project for your team at work or on the path toward achieving your personal goals. You are required to have completed the following courses or have equivalent experience before taking this course:

Natural Language Processing Fundamentals
Transforming Text Into Numeric Vectors
Classifying Documents With Supervised Machine Learning
Topic Modeling With Unsupervised Machine Learning
Clustering Documents With Unsupervised Machine Learning

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$100

Confident Decision Making in Healthcare

Course

2 weeks

Online

Strategic decision making is a defining skill that elevates exceptional leaders, and every day, healthcare leaders make decisions under pressure — often with limited time and high consequences. This course equips you with practical tools to cut through complexity, focus on what matters most, and make decisions you can stand behind. Professor Sunita Sah will guide you through the nuances of how biases, assumptions, and incomplete information affect judgment and discuss how to counter these challenges using structured decision-making approaches. The course is designed to elevate decision making from reactive problem solving to proactive strategic advantage, pushing the processes to become a source of competitive differentiation and leadership credibility in healthcare organizations. You will move step by step from diagnosing the decision context to taking purposeful action. The course begins by helping you identify hidden traps and biases that often undermine even the most well-intentioned choices, both individually and across teams. You'll then discover how to frame problems with clarity, apply root-cause analysis techniques, and develop robust solutions tailored to complex healthcare environments. Finally, you will master strategies for championing your recommendations, driving implementation, and tracking impact to ensure lasting results. By completing this course, you'll be equipped to make confident, well-supported decisions that strengthen your organization's performance and position you as a trusted leader in healthcare.

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$100

Constructing Expressions in Python

Course

3 weeks

Online

Expressions are a core attribute of any Python program. In this course, you will construct expressions and reuse them to manipulate and compute variables in a variety of applications. This reusability enables a "create once, use everywhere" development paradigm which will streamline development of your current and future Python programs. You will develop the knowledge and skills to assign and access variables, combine variables and data in expressions, and leverage Python as a powerful calculator. You'll also use the enhanced capabilities of the IPython environment to do interactive work with Python and to explore your data through new analyses. The knowledge and skills you gain will help you construct Python expressions to streamline the development of your current and future Python data science projects.

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$100

Constructing High-Impact Content for Global Delivery

Course

2 weeks

Online

Thanks to ongoing advances in communication technologies, you can collaborate in real time with colleagues, customers, suppliers, investors, and other stakeholders around the world. That reality presents both exciting opportunities and potential challenges. You can share ideas and receive information with great ease, but your message could encounter cultural and language barriers as you communicate with diverse audiences. In this course, you will explore effective ways to deliver high-impact content that meets the needs of multinational audiences in live, online, and face-to-face presentations. Using practical insights studied in this course, you will strategize and prepare for high-impact presentations in formal settings. You will scrutinize how to design and adapt your slides and delivery techniques to meet the needs of international audiences speaking multiple languages. You will also see how you can leverage your slide presentations to create custom videos that address the needs of your target audience. You will be required to purchase Traci Nathans-Kelly's book “Slide Rules” to complete your coursework. You are required to have completed the following course or have equivalent experience before taking this course:

Redesigning Slides for Impact
Engaging Presentation Techniques
Designing Slides for Live and Legacy Use
Strategizing for Audiences With Different Expertise
Projecting Expertise and Confidence During Presentations

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$100

Constructing Influential Op-Eds

Course

2 weeks

Online

While op-eds and persuasive essays share the creative nonfiction foundation of blending fact with narrative, each is distinct in its focus on argumentation, structured persuasion, and engagement with current issues. In this course, you will explore the process of crafting compelling op-eds and persuasive essays, starting with an in-depth exploration of their structures. You will examine how to construct a robust argument by carefully organizing your points and effectively supporting your main thesis. In addition to building structural components, the course will introduce creative techniques that will help you amplify your message, ensuring that your voice resonates with your audience. By employing these creative approaches, you will discover how to capture and maintain the reader's attention, making your arguments more persuasive and impactful.

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$100

Consulting Skills for Internal HR

Course

2 weeks

Online

This course develops the skills needed to be an effective internal HR consultant, based on the research and expertise of Christopher Collins, Ph.D. Learn how to define the scope and nature of a consulting relationship, work with clients to diagnose problems and identify the root cause, present findings and recommendations, and determine appropriate solutions. Take a close look at implementing solutions and managing change. By completing the multi-part course project, you'll gain practical experience by applying what you've learned to an actual or simulated consulting scenario.

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$100

Context Engineering With Retrieval Augmented Generation (RAG)

Course

2 weeks

Online

LLMs are powerful, but they're limited by their training data and lack access to your organization's private information. In this course, you'll master Retrieval-Augmented Generation (RAG), the industry-standard architecture for giving AI access to proprietary knowledge. You'll also explore advanced techniques, including RAG over relational databases (Text-to-SQL) and GraphRAG, to improve accuracy and reduce errors. Through hands-on projects, you'll develop production-ready RAG applications that ground AI responses in trusted, up-to-date information while dramatically reducing hallucinations.

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$100

Contract Formation Principles

Course

2 weeks

Online

Real estate transactions and the contracts that summarize them can be complex. There are many players and stakeholders who must perform as well as any number of terms and contingencies that must be satisfied in order for an agreement to be finalized and a property to change hands. In this course, you will examine the elements of real estate contracts in order to gain a deeper understanding of the contract life cycle, the parties involved, and the common terms and conditions associated with both residential and commercial transactions. Throughout, you will evaluate sample real estate transactions and situations in order to determine what might happen if one or more of the contractual contingencies is not fulfilled by one of the parties. You will also explore the relationship between a real estate purchaser and future owner and their attorney so that you can be better prepared to hire and interact with legal counsel when you are ready to purchase a property for personal or commercial use. By examining the key players, terms, and conditions, you will be better equipped to discuss and negotiate residential and commercial real estate transactions.

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$100

Control of Hotel Real Estate

Course

2 weeks

Online

The control and management of hotel real estate is a complex process with a wide variety of options for both hotel owners and companies. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic and real-world experience, Professor deRoos provides you with the tools and knowledge you need to navigate the options and make sound decisions for your hotel investment.

In this course, you will examine the most prevalent ownership structures in the industry and determine how these structures impact costs, benefits, and risk for both the owner and the hotel company. To evaluate decisions about affiliating with a brand, you will use an Excel-based tool to calculate the costs and benefits of converting an independent hotel to a franchise. Finally, you will examine the most commonly used control mechanism in the industry, the Hotel Management Agreement. You are required to have completed the following course or have equivalent experience before taking this course:

Financial Analysis of Hotel Investments

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$100

Controlling Program Flow

Course

3 weeks

Online

This course shows you how to move beyond straight line code and write programs that require complex decisions. These might occur within a business workflow or a complex scientific computation. You will write conditional, try-except, for-loop, and while-loop statements, as well as use them to design functions. The following courses are required to be completed before taking this course:

Python Fundamentals
User-Defined Functions in Python
Developing a Currency Converter

Building Leadership Character

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$100

Courageous Communication for Engineering Leaders

Course

2 weeks

Online

Leaders need to be bold visionaries and trendsetters. They need to guide people and inspire those people to achieve the vision they lay out. To do so, the leader must be courageous. As leaders put so much of their efforts into guiding and inspiring others, it's fundamental for them to be skilled communicators. Engineers may not have spent much time refining their communication skills, especially those that involve a great deal of courage. However, leaders have and feel emotions within the workplace, and can harness those emotions to improve their leadership skills and become more courageous communicators. In this course, Professor Erica Dawson, Ph.D., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will help you develop your confidence and motivation to enact courageous communication. You will start by developing a new perspective on what courageous communication in the workplace is and how emotions play a role. You will then set intentions for moving forward. Ultimately your work will help you use the skills associated with courageous communication to develop and manage your team using feedback and leveraging difficult situations.

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$100

Courageous Communication for Technology Leaders

Course

2 weeks

Online

Leaders need to be bold visionaries and trendsetters. They need to guide people and inspire those people to achieve the vision they lay out. To do so, leaders must be courageous. As leaders put so much of their efforts into guiding and inspiring others, it's fundamental for them to be skilled communicators. Technologists may not have spent much time refining their communication skills, especially those that involve a great deal of courage. However, leaders have and feel emotions within the workplace and can harness those emotions to improve their leadership skills and become more courageous communicators. In this course, Professor Erica Dawson, Ph.D., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will help you develop your confidence and motivation to enact courageous communication. You will start by developing a new perspective on what courageous communication in the workplace is and how emotions play a role. You will then set intentions for moving forward. Ultimately your work will help you use the skills associated with courageous communication to develop and manage your team using feedback and leveraging difficult situations.

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$100

Crafting User Narratives

Course

3 weeks

Online

In this course you will convert the raw data from your empathy fieldwork to create a powerful problem definition that sets the right context for brainstorming solutions. You will prepare a physical or virtual space in which you will thoughtfully unpack your observations to create a robust record of your experiences in the field. You will apply methods to extract empathy data from first, second, and third person empathy experiences. You will then distill this data into a series of needs, insights, and surprises that will drive creativity and innovation later in the process. At the same time, you will analyze the empathy data to identify patterns and connections within and among your observations. The resulting model is rich with not only qualitative data such as user personas, but also quantitative results that can be reviewed and shared throughout the remainder of the process. The act of constructing this model can bring into sharp focus the defining features of your problem. The following courses are required to be completed before taking this course:

Identifying and Framing a Challenge
Gathering User Emotions

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$100

Creating a Compelling Value Offering

Course

2 weeks

Online

In this course, you will discover how to create a value offering that resonates with your customers by leveraging key economic principles and pricing strategies. You'll start by exploring financial fundamentals like discounted cash flow and the time value of money then use these tools to construct solid business cases and determine optimal pricing. Through practical activities, you'll develop pricing strategies that evolve over a product's life cycle, applying these techniques to real-world scenarios to create a sustainable and compelling value offering. As you progress, you will explore behavioral pricing techniques to ensure your product's value is effectively communicated and resonates with your target audience. You'll determine how to drive alignment and action across teams, preparing for a successful product launch. By the end of the course, you'll have the skills to set strategic pricing, understand market dynamics, and deliver a value offering that stands out in the competitive landscape. You are required to have completed the following courses or have equivalent experience before taking this course:

Navigating Technical Product Management
Developing a Data-Driven Product Strategy
Optimizing Product Strategy Using Analytics
Analyzing and Communicating Consumer Insights
Applying Project Methodologies to Technical Products

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$100

Creating a Legal Research Strategy

Course

2 weeks

Online

What is legal research all about? There are more steps than you may think, and in this course you will discover all of them. You will explore how the skills of legal research and legal analysis fit into every lawyer's work. You'll then examine the particular features of legal information that make it unique and applicable in specific legal situations, including legal jurisdictions and the implications of where legal information originates. By exploring terminology specific to legal information, such as primary sources of legal information or legal authority and secondary legal information, you will identify how these kinds of legal information relate to each other. You'll also consider how a lawyer would choose to use different information sources and why. Through this knowledge, you'll be able to understand the valuable skill of strategizing legal research as well as the way lawyers develop efficient legal research strategies to achieve accurate results while staying within timelines and budgets.

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$100

Creating Advantage Through Entrepreneurial Thinking

Course

2 weeks

Online

Entrepreneurship has become more than just a short-term initiative, becoming an essential component of any successful organization. In this course, students will learn to identify, assess, and implement new business opportunities within established organizations to drive and maintain competitive advantage. After completing this course, students will not only be able to formulate business models and develop processes to maximize entrepreneurial abilities, but also increase the overall entrepreneurial spirit of their organizations.

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$100

Creating an Ethical Data Science Practice and Workplace

Course

2 weeks

Online

Managing the dynamic between individual and organizational ethics can feel complicated without the proper tools and foundations. In this course, you will be introduced to the necessary tools to understand and engage with these frequently opposing contexts. You will apply virtue ethics concepts across individual, team, and organizational levels to create an environment that encourages all stakeholders to thrive. You will discover techniques for cultivating habits, reviewing processes for ethical flags, creating low-stakes mechanisms to raise ethical concerns, and building an ethical climate in performance reviews. Finally, you will engage with workplace practices around ethics, identifying strategies for handling situations in which ethics are central, including deploying rewards for ethical practices. By the end of this course, you will have the tools necessary to apply ethical concepts in workplace settings, helping you manage the dynamic between individual and organizational ethics to help every stakeholder succeed.

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$100

Creating and Communicating the Value of Your Brand

Course

2 weeks

Online

An organization's brand is one of its most valuable assets. Your organization's brand represents the themes and ideas that your customers associate with the organization. The value of your brand, otherwise known as brand equity, impacts everything from consumer awareness to the salience of your brand in the market. Creating and communicating the value of your brand across channels can improve the value of your organization and the return on your marketing. In this course, you will look at the value of a brand through brand equity from both the firm's and the customer's perspective. You will make the connection between customer loyalty and building brand equity. You will also discuss marketing communications: how they work, what forms exist, and how you use them to build brand equity. You are required to have completed the following course or have equivalent experience before taking this course:

Essentials of Marketing Strategy

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$100

Creating and Sharing Interactive Data Models

Course

2 weeks

Online

Have you ever had to do an analysis of data but found that the data you needed was not all in one place? It could be online, in separate Excel files, or you might find that it's in different formats. It could take hours to convert and organize everything you need. In this course you will learn Excel's options for data management and modeling to relate data from multiple sources quickly and create interactive dashboards that answer dozens of questions. You will be able to import data from different Excel workbook files into one file or even import data in different formats like Notepad for the web and different databases. Students are required to use a Desktop (PC or Mac) version of Microsoft Excel (2016 or later) to complete some assignments in this course. Excel for Web (Online) and Excel for Mobile will not suffice. You are required to have completed the following course or have equivalent experience before taking this course:

Getting Started with Spreadsheet Modeling and Business Analytics

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$100

Creating and Sustaining Remote Work Programs

Course

Online

This course is designed to expose you, the HR professional, to current practices and future trends in remote work and key "success factors" for remote work programs that you will be able to apply in your own organizations. Assess alignment of remote work with business goals, determine the best fit for your own organization and ensure measurable results. During the course, you will examine changes in leadership and technology to ensure a successful transition to virtual work environment.

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$100

Creating Awesome Presentations

Course

2 weeks

Online

When it comes to creating presentations, it can be easy to feel overwhelmed while trying to strike the perfect balance of engagement, information, and simplicity. Using industry-standard techniques employed on platforms such as TEDx Talks and in styles such as PechaKucha, you have the ability to create a transformative presentation that moves your audience through images and narration. These styles challenge you to focus on your message, which enables you to transform your presentation and empower and motivate your stakeholders through user experience and information design. Throughout the course, you will explore the functions and forms of presentations; develop a presentation using important components drawn from TEDx and PechaKucha; and practice, present, and refine your presentation, allowing you to experience the process from start to finish. By the end of this course, you will have your own presentation, highlighting the best practices you acquired during the strategic creation process. You are required to have completed the following courses or have equivalent experience before taking this course:

Strategic Storytelling Across Media
Engaging Specific Stakeholders

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$100

Creating Business Value With AI

Course

3 weeks

Online

Artificial intelligence (AI) is no longer a futuristic concept; it's a reality that is transforming our world. This course delves into the true essence of AI, cutting through the hype to reveal its practical applications and real-world value. You'll examine AI's role in creating significant business opportunities and discover how to apply a value-driven framework to identify these opportunities. Through interactive exercises and hands-on data analytics, you'll gain the skills to characterize the business potential of AI products. You'll explore the spectrum of AI technologies, from traditional rule-based systems to cutting-edge neural networks and generative AI. You'll focus on practical applications, identifying not only how to leverage AI's power but also how to address its risks and ethical implications. By the end of this course, you'll be able to distinguish between hype and reality, formulate AI product ideas with actionable value, and effectively utilize AI algorithms in product development to drive impactful results.

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$100

Creating Craft Beverages

Course

2 weeks

Online

Ever wanted to develop your own wine, beer, or even kombucha? Or be able to describe specific tastes and profiles in a variety of drinks? In recent years, craft beverages have become a multibillion-dollar industry, yet there's both an art and a science to the fermentation process that produces these beverages. Fermentation is about more than ingredients. The processes that the brewer, vintner, cider maker, and mead maker follow have an equally large impact on the final product — and small variations can make a big difference in the flavor profile. Using a scientific approach, you will design a craft beverage of your choosing. As you create a plan to produce the beverage, you will gain an understanding of the interactions between raw ingredients and processing steps which together influence the taste. You will then apply a systematic approach to tasting, using your senses to allow you to better articulate what you enjoy in a particular beverage as well as make specific recommendations to others. When you complete this program, you will have designed your own craft beverage and gained the building blocks needed to develop it. This program is intended for use by persons of legal drinking age under the relevant applicable laws where they reside. Purchase of supplies is required to enjoy the highly experiential nature of this course.

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$100

Creating Dashboards and Compelling Data Stories

Course

2 weeks

Online

As an analyst, it's not always enough to create a visualization; sometimes, you need to weave together many elements to give your audience the whole picture. Whether it's creating an important presentation to persuade your clients or crafting a vital dashboard that enables decision making in real time, creating insightful and compelling data stories is essential to effective data visualization. In this course, you will explore the art of combining visualizations into powerful dashboards and compelling data stories. Beginning with dashboard fundamentals, you'll identify essential components and evaluate their effectiveness for different audiences. You'll then create interactive dashboards incorporating filters, actions, and navigation elements to enhance user experience. You'll also apply styling techniques, including color schemes, spacing, and show/hide features, to improve dashboard quality and impact. Finally, you'll develop data stories that effectively communicate insights and guide audiences through complex analytical narratives. System requirements: To complete this course, you will need to install Tableau Desktop Public on your local device. While this software is free, you'll need to create an online Tableau Public account to download the Tableau Desktop Public package. You‘ll also need administrative privileges to install this software on your device. Refer to Tableau's System Requirements for up-to-date information on supported devices to check your device compatibility. You are required to have completed the following courses or have equivalent experience before taking this course:

Exploring Data Visualization Techniques
Creating Professional Data Visualizations
Creating Map-Based Visualizations
Developing Advanced Visual Analytics

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$100

Creating Data Arrays and Tables in Python

Course

3 weeks

Online

Decision-makers generally do not use raw data to make decisions; they prefer data be summarized in easily understood formats that facilitate efficient decision-making. This course introduces data manipulation and visualization, both critical components of any data science project. This course introduces two commonly used data manipulation tools in the Python ecosystem: NumPy and Pandas. In addition, the Python ecosystem also includes a variety of data plotting packages such as Matplotlib, Seaborn, and Bokeh — each of which specialize in particular aspects of data visualization. This course will give you experience integrating NumPy, Pandas, and the plotting packages to create rich, interactive data visualizations that help drive efficient decision-making. You are required to have completed the following courses or have equivalent experience before taking this course:

Constructing Expressions in Python
Writing Custom Python Functions, Classes, and Workflows
Developing Data Science Applications

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$100

Course

2 weeks

Online

Organizations have a tremendous amount of data at their disposal to help them develop strategic plans and make informed business decisions. Helping people make sense of that data quickly and easily, however, can be a challenging proposition. In this course, you will examine how to use built-in Excel tools and create custom Excel-based dashboards to turn data into a valuable organizational asset. As you work through this course, you will get hands-on practice implementing a variety of functions and techniques to develop Excel-based analytical tools. By applying intelligent design principles, you will build dashboards that clearly guide user input and provide results dynamically, giving users the ability to specify the data they want to see and providing output in a flexible format. You will implement strategies to create dashboards that can effectively handle many types of data and offer an informative and user-friendly interface with a combination of numeric and graphic outputs. By the end of this course, you will have acquired an assortment of tools, practices, and techniques you can utilize to grow your portfolio of dashboard development skills. You are required to have completed the following course or have equivalent experience before taking this course:

Making Data Usable

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$100

Creating Map-Based Visualizations

Course

2 weeks

Online

Advanced mapping techniques can unlock valuable insights, especially when you move beyond simple point-and-click mapping. From geographic visualizations showing regional sales performance and population distributions to tree maps and heat maps displaying data intensity patterns, the most compelling map visualizations combine multiple data layers with strategic enhancements to illuminate key patterns. In this course, you will begin by examining geographic elements of data and creating map-based visualizations. You'll generate maps with multiple data layers and enhance your data visualizations using borders, backgrounds, and animation features. Through hands-on practice with tree maps and heat maps, you'll analyze data intensity patterns and relative relationships across different dimensions. You'll also evaluate the effectiveness of various map enhancements and implement best practices for creating insightful geographic visualizations that communicate complex data relationships clearly and effectively. System requirements: To complete this course, you will need to install Tableau Desktop Public on your local device. While this software is free, you'll need to create an online Tableau Public account to download the Tableau Desktop Public package. You‘ll also need administrative privileges to install this software on your device. Refer to Tableau's System Requirements for up-to-date information on supported devices to check your device compatibility. You are required to have completed the following courses or have equivalent experience before taking this course:

Exploring Data Visualization Techniques
Creating Professional Data Visualizations

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$100

Creating Professional Data Visualizations

Course

2 weeks

Online

Raw data rarely arrives in the perfect format for analysis and visualization. Before analysts can visualize meaningful insights from their data in Tableau, they must first transform their data into a structured, reliable foundation. In this course, you will prepare and load data into Tableau to construct your first data visualizations. You'll begin by exploring Tableau's interface and reviewing the requirements for analysis-ready data. To organize your data and workspace, you'll double-check data elements for proper formatting, connect multiple datasets, and identify and resolve common data preparation issues. You will further develop these foundational skills by constructing basic plot and chart visualizations then build on these visuals by computing additional custom values from your data, called calculated fields, to represent key business metrics. By practicing these techniques on a fictional financial dataset, you'll gain the skills to construct strong visualizations that communicate clear business insights to your audiences. System requirements: To complete this course, you will need to install Tableau Desktop Public on your local device. While this software is free, you'll need to create an online Tableau Public account to download the Tableau Desktop Public package. You‘ll also need administrative privileges to install this software on your device. Refer to Tableau's System Requirements for up-to-date information on supported devices to check your device compatibility. You are required to have completed the following course or have equivalent experience before taking this course:

Exploring Data Visualization Techniques

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$100

Creating the Basis of Design for Real Estate Projects

Course

2 weeks

Online

After gaining the trust of investors, lenders, and municipalities by clearly communicating your project's vision, market opportunity, and feasibility, you must now turn to the nuts and bolts of bringing the project to life. In this course, you will analyze the required program needs of your project's specific market sector to create the Basis of Design document, which articulates the project's vision and rationale as well as the physical space and the functional and aesthetic requirements. This deliverable is the foundation for the project teams' choices and decision-making processes as they put your vision into action. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Commercial Real Estate Development
Managing Real Estate Development Projects
Real Estate Site Selection Analysis and Decisions
Creating the Real Estate Development Package
Preparing and Delivering the Project Pitch

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$100

Creating the Real Estate Development Package

Course

2 weeks

Online

In this course, you will calculate, compile, and organize your project vision, budget estimates, and materials into a single document called the development package. This document will not only help you communicate your project to potential investors, but it will also serve as a basis for developing a compelling financial pitch. To create the development package, you will clearly and concisely communicate your project vision and scope, then calculate and finalize your project's feasibility, schedule, and budget. You will also communicate the project team and culture, as well as address potential project impacts and how you will account for them. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Commercial Real Estate Development
Managing Real Estate Development Projects
Real Estate Site Selection Analysis and Decisions

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$100

Creating User Personas

Course

3 weeks

Online

After you have conducted interviews with your users, it is time to sift through your notes and transcripts in order to get at the most important insights; this is the data, which will be your guide to what the users actually need as well as what the design requirements ultimately need to be. However, one challenge we face as designers is that the data we have gathered is qualitative and not quantitative, which means that interpreting the data requires us to make associations and inferences as we read through the users' stories, thoughts, and feelings. Fortunately, we have several strategies for translating data into design requirements. In this course, you will practice analyzing data from your user interviews and identify insights that are not always immediately apparent. After you extract insights from your interview data, you will create a fictitious user called a persona that will serve as a model of your users and help guide your design decisions. Finally, you will create design requirements that will help as you move from explaining the current state of your users to imagining a future where they use your design to better meet their needs. The following courses are required to be completed before taking this course:

Human-Centered Design Essentials
Effective User Research

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$100

Creative Writing Techniques in Nonfiction

Course

2 weeks

Online

There are many ways to use creative writing in the nonfiction space. Each style helps writers meet different goals — whether it's informing, persuading, engaging, or inspiring — making the ability to choose and adapt styles crucial for effective communication. This course provides an overview of creative nonfiction and its elements, identifying the various forms and building techniques to understand their potential uses. You will explore the core of nonfiction content and its different categories then develop creative approaches to the structural elements of nonfiction. By practicing and refining essential skills, you will discover new ways to create engaging nonfiction pieces.

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$100

Crisis Communication Planning

Course

2 weeks

Online

A crisis can have a tremendous impact on the people involved and on an organization's performance and reputation, so it's important to communicate effectively in order to minimize negative consequences. Preparing for a crisis through the creation and ongoing analysis of a crisis communication plan can help minimize negative reactions and fallout. In this course, you will define crisis, paracrisis, and the goals of crisis communication. You will share your own experiences and practice identifying potential crises, creating a crisis communication plan, choosing a crisis communication team, and evaluating the plan. A key component of preparing for a crisis is crafting messages for internal and external stakeholders. Messages must be quick, consistent, and open, and preparing initial statements ahead of time will help leaders and spokespersons communicate effectively during a crisis. You will examine the content of effective initial statements with the opportunity to review real-life examples, evaluating them for quality and success. You will practice addressing difficult questions and criticisms, exploring acceptable and graceful responses. Once the crisis is over, it's important to review what worked well, what didn't, and to update the crisis communication plan for next time. Reflecting on a real life example, you will evaluate the response to the crisis and the crisis communication plan itself.

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$100

Critical Infrastructure, AI, and Cybersecurity

Course

2 weeks

Online

In this course, you will explore the interconnected landscape of critical infrastructure that powers modern society, from healthcare and financial systems to transportation networks and energy grids.. You'll examine diverse threat actors and their motivations for targeting these vital sectors, discovering how to distinguish between criminal activities, espionage, and acts of war through real-world scenarios and expert insights. Beyond traditional infrastructure, you will discover how emerging technologies reshape our security landscape. As the course progresses, you'll evaluate different policies, frameworks, and resources for improving critical infrastructure cybersecurity, gaining practical knowledge to implement protective measures in your organization. The course extends into emerging frontiers, including IoT networks, VR/AR systems, and space-based technologies, exploring how these innovations both enhance and challenge infrastructure security. The course concludes with a forward-looking analysis of AI's dual role in both emerging threats and defensive capabilities that could impact critical infrastructure systems vital to daily life and national security. You are required to have completed the following course or have equivalent experience before taking this course:

AI Risk and Opportunity

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$100

Cross-Cultural Communication

Course

2 weeks

Online

The workplace is filled with employees, clients, and leaders from different backgrounds and cultures. Your Social Style® plays a role in how you communicate and behave in the workplace. This course will prepare you to communicate effectively, efficiently, and empathetically with different cultures no matter your Social Style®. In this course, you will practice becoming more aware of how your Social Style® is interpreted by others and how that impacts your interactions with others at work. You will also develop strategies for overcoming social blind spots in order to mitigate the risk of ineffective communication in cross-cultural settings. Finally, you will discover the ways you can adapt your Social Style® without compromising your core values for effective communication. By the end of this course, you will have gathered the tools needed to communicate appropriately and effectively in a cross-cultural environment. Social Style, Social Style Navigator and TRACOM are registered trademarks of the TRACOM Corporation. Social Style Model is a trademark of the TRACOM Corporation. Related content is used with permission from The TRACOM Corporation.

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$100

Cryptocurrencies and Ledgers

Course

2 weeks

Online

Since the advent of the internet, programmers have been trying to figure out how to create a [digital] world in which people anywhere - even complete strangers - can transact directly with one another safely and efficiently. In essence, they have been trying to recreate the bedrock of civilization: an orderly system of bookkeeping that allows people to trust each other's claims about what they own, what they owe, and what they are owed. For most of the digital age, this “trust” has been facilitated by third parties such as banks, governments, or credible companies that are willing to guarantee that a transaction is valid and secure. But transactions via third parties are slow and expensive, and they cannot be verified by just anyone, which opens the door to fraud and theft. Today, the notion of a secure and trusted third party in a digital world isn't purely mythical. And in fact, it's exactly what blockchain technology embodies in a kind of magical way. In this course, you will explore the mechanics of blockchain technology and how the blockchain acts like a trusted third party. To do this, Professor Ari Juels will design a theoretical cryptocurrency from scratch to illustrate how Bitcoin and other cryptocurrencies make use of the blockchain to transfer value from person to person. Then, once you understand how the blockchain acts as a trusted ledger, you will practice articulating other transformative ways in which blockchains can change how commercial and interpersonal connections happen online.

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$100

Cryptography Essentials

Course

2 weeks

Online

Cryptography has been around for thousands of years and is at the heart of digital communications today. Most people rely on cryptography on a daily basis without even knowing it; most popular messaging apps use encryption to ensure the security of messaging between two people. Blockchain technology, in a similar way, relies on cryptography to protect the identity of those sending and receiving messages and ensures that all information and transactions are secure and legitimate. Thus, to really understand blockchain technology, you have to understand the core principles of cryptography. This course will walk you through the basics of cryptography: how information has historically been disguised (encrypted) and revealed (decrypted) using mathematics. You will see how a message can be turned into a number, and how that number can be encrypted and decrypted by two complete strangers. You will practice encrypting your own message to understand the basics of what makes a good encryption scheme. Then, you will delve deeper into the specific type of cryptography used in blockchain technology -- public key cryptography - and the promises and limitations it has in carrying out the core functions of a blockchain. You will create your own theoretical gold exchange in order to more fully understand how you can send anything to anyone around the world without a middleman. Ultimately you will know exactly how information on the blockchain is secured, legitimized, and authenticated without needing a third party to verify it. You are required to have completed the following course or have equivalent experience before taking this course:

Cryptocurrencies and Ledgers

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$100

Culinary Science Essentials

Course

2 weeks

Online

In the culinary profession, every dish we create relies on our ability to merge science with flavor. When preparing food, we actually transform our environment and incorporate it into our bodies. The foods we eat nourish us in this way and help bring people together. Understanding the scientific principles underlying food and cooking can help us become more effective and efficient cooks. In this course, you will improve your culinary skills through a science-based approach to recipes. You'll build a foundation in the chemistry, physics, and biology that underlie the ingredients, techniques, and flavors that are produced in the kitchen, helping you to gain an understanding of ingredient functionality and the energy facilitation utilized in our foods. Finally, you will use recipes to serve as a launch point for exploring the challenges and opportunities facing our food systems globally.

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$100

Customer Behavior Segmentation Analysis

Course

2 weeks

Online

Improvements in marketing practices in recent decades have had a significant impact on productivity, driven by the increasing efficiency and relevance of customer data collection. Leveraging that data effectively, however, requires that marketing efforts are directed only toward those who are likely to respond, rather than casting as wide a net as possible. Yet to target the right customers, you have to know who they are, which requires that customer data is leveraged such that relevant behaviors can be identified, differentiated, and understood at a granular level. Only then can the value they provide be classified and segmented, allowing for productive management of customers based on those characteristics. In this course, you will explore RFM (recency, frequency, and monetary value) analysis as a means to classify customer purchase behavior characteristics indicative of a likely response to marketing efforts. You will go from identifying the implicit purpose and value of RFM metrics and workflow to developing and assessing the performance of response models with respect to profitability. Along the way, you will evaluate the pros and cons of RFM analysis in the real world. The following courses are required to be completed before taking this course:

Leveraging Customers for Growth
A/B Testing and Analytics

Note: While familiarity with R/RStudio is not a prerequisite for this course, you will be asked to use R/RStudio for a variety of analytical activities. Solution code provided for practice opportunities can be copied, pasted, and adjusted for graded assessments, but some manipulation of that code will still be required.

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$100

Cybercrime

Course

2 weeks

Online

In this course, you will explore the evolving landscape of cybercrime and its far-reaching impacts on individuals, organizations, and governmental institutions. Through real-world case studies, you'll discover how to identify different types of cyber threats and potential consequences across different sectors. You'll also examine critical warning signs and develop strategies, including whom to contact and when, in the event of a cybercrime. Building on this foundation, you will analyze key vulnerabilities and identify relevant cybersecurity best practices for your personal or professional life. Ultimately, this course will provide actionable insights to mitigate cybercrime risks and strengthen your security posture, empowering you to enhance your personal and professional digital security measures. You are required to have completed the following course or have equivalent experience before taking this course:

AI Risk and Opportunity

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$100

Data Analysis and Probability

Course

Online

Much of business involves translating data into insights that others can grasp and act on. To do this effectively, you need to excel in the art of presenting data-based insights in a clear, accessible way. In this course, you will build a solid foundation in basic statistical concepts. You will discover how to model unpredictable events and incorporate them into your decision-making processes. You will also interpret the importance of random events. Finally, you will develop effective graphs and learn to model a decision or process, helping you make sound decisions for your teams.

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$100

Data Cleaning With the Tidyverse

Course

2 weeks

Online

Data scientists use data collected from the real world to answer questions and solve problems that would otherwise be intractable. But since the world is complex, data collected to describe the world can also be complex, which makes it messy and difficult to work with. To successfully analyze data, data scientists need to spend time cleaning — or organizing and manipulating — their data to put it into a form that is easier to work with and understand. In this course, you will delve into the world of data cleaning by presenting and manipulating your data with the Tidyverse in R. You will organize data by selecting only the variables you're interested in, creating new groups of data, and summarizing data in a way that makes sense for the questions you're trying to ask. You will also create high-quality plots to quickly summarize complex data. You will become familiar with the concept of tidy data and organize data sets in a way that allows for the most efficient analysis. Finally, you will work with data types of more complexity so that you can answer increasingly difficult questions as you take your new skills into your workplace. You will practice all these skills by working with four real-world, complex data sets. This course involves many hands-on coding exercises that will help you take your programming skills to the next level. System requirements: This course contains a virtual programming environment that does not support the use of Safari, Edge, tablets, or mobile devices. Please use Chrome, Firefox, or Internet Explorer on a computer for this course. “Exploring Data Sets With R” and “Measuring Relationships and Uncertainty” must be completed prior to starting this course.

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$100

Data Management in Healthcare

Course

2 weeks

Online

Data is critical to the diagnosis and treatment of patients. In this course, you will examine the efficient storage, management, and processing of healthcare data, with a focus on implementing relational data models that emphasize structure, integrity, and manipulation. You'll also explore programming languages essential for querying information from relational and non-relational databases, and you'll gain proficiency in leveraging these languages to extract valuable insights from healthcare datasets through practical exercises. You'll also develop the skills to adapt to diverse data management challenges within healthcare systems. By mastering these competencies, you will be well prepared to navigate the complex landscape of healthcare data management while ensuring compliance with regulatory standards and optimizing data-driven decision-making processes. You are required to have completed the following courses or have equivalent experience before taking this course:

Designing Digital Healthcare Tools

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$100

Data Privacy in Marketing

Course

2 weeks

Online

In this course, you will explore your organization’s current data privacy approach and assess how vulnerable your customers’ personal identification data is to data breaches. First, you will explore various categories of data breaches, both intentional and unintentional. You will then determine the privacy risk for your customer data by classifying each data element’s identifiability and sensitivity. Next, you will explore the Organization Data Privacy Journey model and assess where your firm is in that journey. By the end of this course, you will have drawn the connection between data privacy and risk through the exploration of customer relationship management and digital advertising use cases.

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$100

Data Protection Solutions

Course

2 weeks

Online

In this course, you will create the best data protection solution to optimize marketing insights for your organization. There are privacy issues and risks associated with customer data as well as various tactics to reduce the identifiability of individuals, while also maximizing revenue from that customer data. By exploring graphical techniques, you will choose the point at which you can best maximize profitability and customer privacy. This course will guide you through a four-step process that will transform your data. In addition to existing best practices, this course explores a cutting-edge technique that allows you to use synthetic data to maximize a firm's revenue. The following courses are required to be completed before taking this course:

Data Privacy in Marketing
Defensive Data Strategies

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$100

Debugging and Improving Machine Learning Models

Course

2 weeks

Online

In this course, you will investigate the underlying mechanics of a machine learning algorithm's prediction accuracy by exploring the bias variance trade-off. You will identify the causes of prediction error by recognizing high bias and variance while learning techniques to reduce the negative impacts these errors have on learning models. Working with ensemble methods, you will implement techniques that improve the results of your predictive models, creating more reliable and efficient algorithms. These courses are required to be completed prior to starting this course:

Problem-Solving with Machine Learning
Estimating Probability Distributions
Learning with Linear Classifiers
Decision Trees and Model Selection

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$100

Decision Trees and Model Selection

Course

2 weeks

Online

In this course, you will be introduced to the classification and regression trees (CART) algorithm. By implementing CART, you will build decision trees for a supervised classification problem. Next, you will explore how the hyperparameters of an algorithm can be adjusted and what impact they have on the accuracy of a predictive model. Through this exploration, you will practice selecting an appropriate model for a problem and dataset. You will then load a live dataset, select a model, and train a classifier to make predictions on that data. The following courses are required to be completed before taking this course:

Problem-Solving with Machine Learning
Estimating Probability Distributions
Learning with Linear Classifiers

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$100

Decision-Making and Accountability

Course

2 weeks

Online

In this course, you will take steps to create a more focused and results-driven virtual team that reaches and executes smart decisions. You will examine common decision traps and biases that teams fall into to try to avoid them. Finally, you will explore strategies for building accountability into decisions so you can more effectively get teams to do what they say they will do. You are required to have completed the following course or have equivalent experience before taking this course:

Building High-Performing Virtual Teams

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$100

Decision-Making Skills for Engineering Leaders

Course

2 weeks

Online

Leaders of all kinds have to make informed and resolute decisions. Engineers are often fact and data driven, which can make them excellent decision makers. In general, everyone has a decision-making style—what separates out great decision makers is their ability to adapt based on a problem's needs. You will begin this course by evaluating your default decision-making style using a data-driven tool, “Decision-Making for Leaders” designed by Victor Vroom, a leading expert on decision making. You will then explore what quality decisions look like. These initial steps will set you up to more effectively take action and make good decisions. Professor Erica Dawson, PhD., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, guides you through the course, allowing you to evaluate yourself, digest the results and data, then assess your ability to effectively adapt. The course concludes with the creation of an action plan, setting yourself on a path for future success.

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$100

Decision-Making Skills for Technology Leaders

Course

2 weeks

Online

Leaders of all kinds have to make informed and resolute decisions. Tech people are often fact- and data-driven, which can make them excellent decision makers. In general, everyone has a decision-making style — what separates out great decision makers is their ability to adapt based on a problem's needs. You will begin this course by evaluating your default decision-making style using a data-driven tool, “Decision-Making for Leaders” designed by Victor Vroom, a leading expert on decision making. You will then explore what quality decisions look like. These initial steps will set you up to more effectively take action and make good decisions. Professor Erica Dawson, Ph.D., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, guides you through the course, allowing you to evaluate yourself, digest the results and data, and then assess your ability to effectively adapt. The course concludes with the creation of an action plan, setting yourself on a path for future success.

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$100

Decoding the Gender Gap in Board Membership

Course

2 weeks

Online

Men overwhelmingly outnumber women on public boards of directors, but times are changing and more boards than ever are actively seeking qualified women to help steer their companies. For interested women, the challenge is that the typical path to board membership—through the C-Suite—is optimized for the male executives who often land senior leadership roles. This course, designed specifically for women with leadership experience by Deborah Streeter, the Bruce F. Failing, Sr., Professor of Personal Enterprise at Cornell, and Susan S. Fleming, a senior lecturer at the Cornell School of Hotel Administration, will demystify the journey to board membership for women and break down the responsibilities and opportunities that women can expect once on a board. In this course, you will prepare yourself for board membership by assessing your personal competencies and potential barriers to joining a board. You will write your own value proposition for what you could bring to a board and then identify potential boards and make a plan to approach them. You will also analyze how, as a woman, you can make a positive impact on a board, all while successfully navigating the double bind.

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$100

Deeds and Title Issues

Course

2 weeks

Online

Title and deed are two common and interrelated real estate terms that are important to discern. Title transfers are commonly recorded with a deed, which is a legal document that chronicles the change in ownership from one party to another. Yet titles and the deeds that record them are not all the same. As a party in a real estate transaction, it is important to recognize how the marketability of title can affect ownership and to be able to interpret the implications of deed types as well as what protections, promises, and potential risks they include. In this course, you will delve into the concept of marketable title, identify and evaluate common title issues, and suggest title curatives. You will also examine the different types of deeds and identify their implications and risks to determine when certain types of deeds are appropriate to use and when they should not be. You will then explore recording laws and apply common law principles to determine who would be awarded title based on jurisdiction. After successful completion of this course, you will have gained a working knowledge of deed types, common real estate title issues, and their curatives.

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$100

Deep Learning and Neural Networks

Course

2 weeks

Online

In this course, you will investigate the fundamental components of machine learning that are used to build a neural network. You will then construct a neural network and train it on a simple data set to make predictions on new data. We then look at how a neural network can be adapted for image data by exploring convolutional networks. You will have the opportunity to explore a simple implementation of a convolutional neural network written in PyTorch, a deep learning platform. Finally, you will yet again adapt neural networks, this time for sequential data. Using a deep averaging network, you will implement a neural sequence model that analyzes product reviews to determine consumer sentiment. These courses are required to be completed prior to starting this course:

Problem-Solving with Machine Learning
Estimating Probability Distributions
Learning with Linear Classifiers
Decision Trees and Model Selection
Debugging and Improving Machine Learning Models
Learning with Kernel Machines

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$100

Deepfakes

Course

2 weeks

Online

In this course, you will explore the transformative potential of deepfake technology and its innovative applications across various fields, from educational simulations to creative content production. You'll evaluate both the benefits and potential risks of deepfakes, examining how organizations can leverage this technology responsibly while implementing appropriate safeguards. Through real-world examples, you'll analyze strategies for content authentication and consider emerging best practices for maintaining trust in digital communications. Finally, you will familiarize yourself with existing policy considerations and organizational frameworks. When the course concludes, you will be able to weigh the importance of innovation versus security, helping you develop balanced approaches that promote innovation while ensuring the responsible implementation of deepfake technology. You are required to have completed the following course or have equivalent experience before taking this course:

AI Risk and Opportunity

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$100

Defensive Data Strategies

Course

2 weeks

Online

In this course, you will determine the best defensive strategy for data usage under privacy constraints. You will explore the relationship between transparency and control by conducting an audit of your organization's privacy policy. You will evaluate high-level protection approaches to masking customer data and examine data from a customer acquisition campaign to assess accuracy of the metrics. Finally, you will measure profitability loss from defensive data protection measures. The following course is required to be completed before taking this course:

Data Privacy in Marketing

Presenting Quantitative Data

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$100

Design Considerations for Healthcare Facilities

Course

2 weeks

Online

Effectively applying environmental psychology principles and theories to the design of health care settings can powerfully enhance the quality of life for residents. Whether you're working as a designer of a new health care facility, an administrator of an existing facility, or within the healthcare field, you can use the research to inform decisions about design choices for the space. This relatively new science addresses not only how human beings perceive their surroundings, but also the ways in which good design can optimize people's interactions with the physical world. In this course, you will explore how to access and analyze design research to evaluate the world around you in order to create environments that support health and wellness.

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$100

Design Prototyping

Course

3 weeks

Online

In this course you will evolve a first design, called design zero, for your problem. Your design zero builds on all the prior work, including your capabilities diagrams and the brainstorming sessions you recently completed. You will create visualizations of your personas in action called persona concept sketches. You will use other modified systems engineering tools to document your product features. From this point, you will create rough prototypes and role play as end users who are working with these prototypes. From this process you will learn about your product's strengths and shortcomings. The following courses are required to be completed before taking this course:

Identifying and Framing a Challenge
Gathering User Emotions
Crafting User Narratives
Generating User-Centered Solutions

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$100

Designing a Planting Plan

Course

2 weeks

Online

Creating an effective planting plan requires incorporating aesthetics, soil properties, stakeholder goals, existing infrastructure, and desired ecosystem benefits. Given the characteristics of a planting site, as well as what the customer wants to accomplish, you will have the opportunity to design a plan that effectively addresses those needs and goals. You will need to select appropriate plants to meet the design goals, consider what can or should be done to modify the site so that the chosen plants will thrive, and communicate your design clearly to the installation team. By following the steps that are outlined in this course, you will be able to convert your initial design ideas into a standardized format that can be understood by others. You will follow this same process as you continue to design plantings in the future. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Plants
Assessing Site and Soil Properties
Improving Soil Properties
Plant Selection

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$100

Designing a Quality Control System

Course

2 weeks

Online

Every process needs a quality control method in place to ensure products and services are delivered consistently according to the quality standards set by the organization. To manage the quality of a process or service operation, you need the metrics required to analyze the process and you need a control system in place to monitor the quality of the product or service it produces. The set of activities and methods that ensure the quality of the products or services are what's known as the quality control system. In this course, you will use statistical process control tools and procedures to evaluate whether a system or process is in control (consistent) and capable (delivering according to needed specifications.) You will use tools for finding the root cause of a quality problem. Finally, you will propose a method to measure the quality of a process or system in your own organization and propose strategies to decrease variability within the process. This course requires the use of Microsoft Excel (desktop or online). While advanced skills aren't necessary, students should be familiar with formatting cells, using simple functions and formulas, and creating basic charts. The following courses are required to be completed before taking this course:

Analyzing Operations Processes
Improving Service Operations

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$100

Designing and Managing Compensation Structures

Course

2 weeks

Online

How does your organization determine how much to pay employees across their different roles? How do you balance the need to attract and retain talent with the need to promote internal pay fairness? It is crucial that your organization define clear answers to these questions. Employee salaries are typically among the highest business expenses. Making compensation decisions in ways that attract the best talent and contribute to internal fairness is a major concern of human resource professionals. Some organizations have compensation structures in place, while others do not use them at all. This course provides a comprehensive overview of the use of compensation structures. You'll start by exploring some of the philosophical concepts underpinning pay structures. You'll look at the decisions your organization will need to make before creating a pay structure. After you examine the philosophical and practical considerations, you'll see how to develop a pay structure. Professor Tae-Youn Park leads you through the process of building a pay structure for your organization, providing a step-by-step framework that you can bring back to your organization. He then gives you hands-on experience with developing a pay structure that matches both your organization's needs and its values. Along the way, you will discover how to collect, choose, and use market pay data. Finally, you'll take a close look at some specific issues with pay structures. You'll discover how to use a pay structure to make decisions around employee pay. You'll explore the advantages and disadvantages of pay transparency. You'll end the course by identifying the various teams within your organization who need to be engaged to help manage pay structures effectively. By the end of this course, you will be ready to make informed decisions about pay structures for your organization. You'll be able to assist senior leaders in articulating a pay philosophy and determining a pay transparency policy. You will also have the insights you need to advise senior management. Throughout the course, Professor Park weaves research-based information with practical advice so that you'll be prepared to guide your organization through the process of designing and managing compensation structures. The following course is required to be completed before taking this course:

Total Rewards Compensation

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$100

Designing Digital and Data-Driven Business Operations

Course

2 weeks

Online

For a modern business to stay competitive, they must digitize business operations then harness the power of that gathered data. In this foundational course, you will explore the required elements of digital operations by analyzing examples from the manufacturing, service, and retail industries. The key question that you will explore is: How can you improve an organization's capability to be data driven in its operations? You will determine how digitization affects operations and apply a process-based approach for designing digital operations for a case study. By the end of the course, you will have discovered proven ways to gather, evaluate, and utilize data to improve a company's operations and overall performance.

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$100

Designing Digital Healthcare Tools

Course

2 weeks

Online

Artificial intelligence is influenced by various human factors. In this course, you will delve into the human elements that affect the design, implementation, and evaluation of tools in the healthcare industry. You'll examine how to apply user-centered and participatory design theory to potential solutions in healthcare, including the FAVES principles: fairness, appropriateness, validity, effectiveness, and safety. You'll discover how to create and assess a design based on a real-life problem, equipping you with the skills to translate theory into practice. You'll also explore how human factors impact different aspects of artificial intelligence and discover how to incorporate these considerations when designing a healthcare product or service related to digital health.

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$100

Designing Energy-Efficient Building Systems in Commercial Real Estate

Course

2 weeks

Online

Advancements in sustainable building design are fundamentally reshaping how organizations approach energy consumption and operational efficiency. As energy costs rise and environmental regulations tighten, mastering the principles of energy-efficient building systems has become essential for professionals driving innovation in construction and facility management. Throughout this course, you will analyze core energy principles and investigate strategies to optimize building performance. You'll apply Life-Cycle Cost Analysis (LCCA) to make data-driven decisions that balance upfront investments with long-term savings, ensuring projects deliver both economic and environmental value. By evaluating both passive architectural solutions and active technological systems, you'll build the expertise needed to select, integrate and manage energy systems that support sustainability goals. Through practical exercises and real-world case studies, you will develop tailored solutions that meet diverse project requirements. By the end of this course, you'll be prepared to drive impactful change in the built environment, applying advanced energy efficiency strategies that elevate building performance and sustainability. The following courses are required to be completed before taking this course:

Exploring Foundations of Sustainable Commercial Real Estate Development
Planning Sustainable Commercial Real Estate Projects
Financing Sustainable Commercial Real Estate Projects
Designing Sustainable Sites and Optimizing Water Management Strategies

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$100

Designing Experiments in Retail and Online Businesses

Course

2 weeks

Online

Market experiments are an important way companies can test new products, examine pricing options, and continue to be industry leaders through innovation. Today, experimentation has become even more important because the use of algorithms and AI in businesses implies that companies can make faster decisions at a fine granularity and vast scale; e.g., by customizing product offerings for each geography or changing prices many times a day. It is not possible for human beings to manage, validate, and improve decision making at such a scale without using experiments. Ultimately, experiments help companies make decisions about what is working, what isn't working, and what could work in the marketplace. In this course, you will explore the types and uses of experiments, design experiments, analyze experiment results, and apply techniques to ensure your firm's experiments produce reliable results. The following courses are required to be completed before taking this course:

Designing Digital and Data-Driven Business Operations
Exploring the Fundamentals of Forecasting Demand

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$100

Designing Organizations for Systems Thinking

Course

2 weeks

Online

Why do we start organizations in the first place? We have a vision for the future, and we need to work with others to bring that vision to life. The whole purpose of any organization is collective action. When organizations fail, it is often the result of the failure to harness the collective power of individuals to drive toward that singular vision. However, much like you would design an iPhone, you can also design organizations that are adaptive and can focus everyone on achieving the organization's vision. This course introduces the design principles behind intelligent, adaptive organizations rooted in systems thinking. Through expert insights and hands-on activities, you'll learn to craft your organization's vision and mission, while building the capacity and learning systems necessary to achieve them. This systems leadership and organizational design model provides the tools to better design, manage, guide, and transform your organization. With this blueprint, you'll cultivate a culture where every level of the organization is focused on driving toward your ultimate goal: realizing your vision.

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$100

Designing Policies and Policy Change

Course

2 weeks

Online

Policy is an instrument for coordinating people's behavior in various social situations. Public policy, often created and enacted by governments, can be either a source of inequity or a means for advancing equity, depending on its design and effects. In this course, you will use a number of methods to define a problem your community is facing, determine a policy goal you aim to achieve, and identify someone whom you can influence to create change. You will discover how to ensure the policy goals you pursue also help to promote change to the social structures and systems that persistently create inequity. You will examine the limits that laws and social norms put on the types of activism you can use to achieve your policy goals. You will then reflect on examples of groups who have effectively created change and identify the strategies and tactics they used which could also be useful for you. At the end of the course, you will have developed a policy goal consistent with equitable development as well as a plan for how you could go about achieving that goal, which you can share with others to build collective action for community change.

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$100

Designing Slides for Live and Legacy Use

Course

2 weeks

Online

When giving a presentation, you want to ensure you communicate all of your critical ideas while you have your audience's attention. There are more effective ways of doing so beyond the standard large amounts of text and bullet points. In this course, you will have the opportunity to rethink the way you design your presentations and slides. You will discover that there are straightforward ways to use your slide decks to serve two purposes: support your technical and business presentations while making your slide decks reusable and valuable resources inside your organization. You will then examine the life cycle of your presentations and begin to document who uses your slides, when they are used, and what clearances are needed to share and use them. You will also consider legal issues or proprietary concerns that may exist. Finally, you will start to build a process to help you protect proprietary information before you share it with external parties. As part of your study, you will review various selections from Dr. Traci Nathans-Kelly's book “Slide Rules,” which provides helpful insights and enlightening examples that you can apply in your own presentations. You will be required to purchase Traci Nathans-Kelly's book “Slide Rules” to complete your coursework. You are required to have completed the following course or have equivalent experience before taking this course:

Redesigning Slides for Impact
Engaging Presentation Techniques

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$100

Designing Sustainable Sites and Optimizing Water Management Strategies

Course

2 weeks

Online

Water scarcity and climate change are forcing a fundamental rethink of how we manage our most vital resources. As urban density intensifies, integrated water management has become a critical pillar of resilient development. In this course, you will analyze land characteristics, urban development patterns, and water systems to uncover how buildings both influence and respond to their environments. You will explore practical methods to enhance site sustainability by evaluating water resources, identifying high-impact conservation opportunities, and designing efficient building-level systems. Through real-world scenarios, you'll strengthen your ability to implement comprehensive water management plans that align environmental stewardship with operational goals. By leveraging these strategies, you'll be equipped to lead initiatives that advance water conservation, drive sustainable development, and ensure your projects thrive in an increasingly resource-conscious world. The following courses are required to be completed before taking this course:

Exploring Foundations of Sustainable Commercial Real Estate Development
Planning Sustainable Commercial Real Estate Projects
Financing Sustainable Commercial Real Estate Projects

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$100

Designing, Derisking, and Delivering an AI Transformation Portfolio

Course

2 weeks

Online

Artificial intelligence (AI) represents the most transformative technology of the past half-century, surpassing the impact of the internet and rivaling the entire history of computing in its potential to drive extraordinary productivity gains, enable new business models, and reshape entire industries. Despite this significant promise, many organizations have yet to realize meaningful impact from AI implementations. This gap presents a substantial opportunity for leaders who can effectively translate strategic vision into actionable results. In this course, you will examine how to prioritize and design an AI initiative portfolio, assemble the necessary resources, and experiment with new ideas. You'll also explore how to foster a culture of innovation and manage organizational change processes. By the end, you'll be equipped to lead meaningful transformation and drive lasting value through AI. You are required to have completed the following course or have equivalent experience before taking this course:

Catalyzing AI Transformation From Capabilities to Vision
Rewiring Jobs, Workflows, and Organizations With AI
Driving AI-Powered Growth With New Products and Business Models

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$100

Determining Appropriate Budgeting, Debt Financing, and Cash Flow

Course

2 weeks

Online

Today, with increasing competition, it's more important than ever that nonprofits create realistic and manageable budgets. Budgets that draw on both the unique history of the organization and funding sources willing to support them in meeting their mission. However, this alone is not enough. Your organization's budgets and planning must be designed to handle variance based on market changes. Increasingly, nonprofits need to think about their competition, how to compete, or even how to partner with outside groups to become more successful. In this course, Professor Joseph Grasso walks you through the budgeting process. He covers the main elements of a budget and the different types of budgets. You'll then see how Porter's Five Forces and other analytical frameworks can be used to make budgeting and financing decisions. As you move through the course, tools geared toward use on the job and carefully crafted activities will help you apply budgeting, debt management, and cash flow concepts and principles to your own nonprofit situation.

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$100

Developing a Brand Narrative

Course

2 weeks

Online

The way you sound can have a dramatic impact on the way you are perceived. The same is true for your brand narrative. In this course, you will discover how you can use the power of sound, such as music and special effects, to improve how your audience engages with the message of your brand narrative. You will examine how a technology plan sets the foundation for recording your narrative by determining the equipment as well as the location for optimal recording. You will also identify the ways that recording is a layering process that allows you to use sound design to incorporate music and effects that strengthen your message and add entertainment value. Your voice is key, so you will explore strategies for maximizing your presence with tips from a well-known podcaster and voiceover artist. As you complete this course, you will have a recorded brand narrative that portrays you in an authentic, entertaining, and engaging podcast. You are required to have completed the following courses or have equivalent experience before taking this course:

Principles of Digital Storytelling

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$100

Developing a Culture of Empowerment

Course

2 weeks

Online

In this course, you will begin by focusing on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are emphasized as participants consider how to facilitate a strong culture of service excellence. Providing phenomenal service requires empowered employees, and along with your fellow students, you will discuss methods of preparing employees to solve problems, make decisions, and address issues of service recovery. Then, you will consider how to best facilitate performance management practices including coaching and mentoring. A compassionate workplace fosters increased satisfaction and productivity, and the course concludes with suggestions for focusing on service employees' health and care.

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$100

Developing a Currency Converter

Course

3 weeks

Online

You will take the concepts you have learned up to this point and use them in a real-world application, creating a program that can convert amounts of currency. You will define and design your own functions, design an interactive script, and test these functions and script in the development of a currency converter. You will also explore how Python can be used to work with web services. The following courses are required to be completed before taking this course:

Python Fundamentals
User-Defined Functions in Python

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$100

Developing a Data-Driven Product Strategy

Course

2 weeks

Online

In this course, you will discover how to leverage data to develop and refine product strategies — a skill that is increasingly crucial in today's data-driven market. You'll start by exploring essential marketing metrics to design impactful customer journeys then use these metrics to optimize advertising strategies. You'll practice distinguishing between KPIs and attribution metrics to make informed marketing decisions, gather and interpret environmental data to contextualize your product strategies, and integrate these strategies into a company's broader marketing efforts. Throughout the course, you will delve into various topics, including global ad spend, the marketing funnel, and advertising effectiveness metrics. You'll engage in practical exercises such as journey mapping, competitor briefs, and calculating key marketing metrics like cost per click (CPC) and return on ad spend (ROAS). You'll also be introduced to advanced concepts like marketing mix modeling (MMM) and multi-touch attribution (MTA), equipping you with the knowledge and skills to interpret complex data and guide product and marketing strategies. By the end of the course, you will have a comprehensive understanding of how to synthesize data-driven insights to develop and implement effective product strategies within an organization, giving you the confidence and expertise to excel in your role. You are required to have completed the following course or have equivalent experience before taking this course:

Navigating Technical Product Management

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$100

Developing a Distribution and Marketing Strategy

Course

2 weeks

Online

In this course, you will explore the process of taking an unassembled product to a shippable product. You will investigate supply chain areas of fulfillment and reverse logistics (i.e., returns, recycling, and so on) as well as marketing. You will first learn how to decide whether to outsource product assembly or do it in house. You will also explore DIY sites such as Kickstarter. There are many variables that affect fulfillment and you will determine which can affect a product. After you've assembled a product, you will make a plan to design and finance the distribution strategy. You will also make a plan for what happens after the purchase: Can the customer return the product or send it in for repairs? How can they recycle the product? Is it disposable, or does it contain toxic chemicals? All these options must be defined. Finally, you will investigate how to plan product marketing. You are required to have completed the following courses or have equivalent experience before taking this course:

Building and Validating Prototypes
Developing Product Specifications
Launching Small-Scale Production
Managing High-Volume Production
Sourcing a Manufacturer

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$100

Developing a Policy Brief

Course

2 weeks

Online

The complexities of international challenges, such as climate change, war, terrorism, great power politics, and disruptive technologies, can pose significant risks to nation-states. Understanding how these issues might impact a country's stability and security is critical for policymakers when making policy decisions. In this course, you will examine case studies to analyze the interplay between environmental crises and geopolitical tensions, investigate the dynamics of great-power politics, and inspect the implications of emerging technologies. You will discover how to assess developing situations as well as how to source and verify information to understand the risks involved for an individual nation-state. You will explore the process of creating effective policy briefs, from comparing their use cases and limitations to identifying their structure and key components. By engaging with these topics, you will develop the skills to identify pressing policy challenges, conduct thorough research, and create impactful policy briefs that guide policymakers in addressing these global issues.

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$100

Developing a Product Hypothesis and Personas

Course

2 weeks

Online

Developing and launching new products involves more than a great idea. In today's fast-paced digital economy, understanding your target customers and their specific needs is essential to launching and managing successful products. In startups and established companies alike, the product manager serves as a key player in taking a product from idea to launch to success. To bring viable products to market, a successful product manager needs to balance creative inspiration with a disciplined approach. Articulating a winning product means beginning with a hypothesis: You need to craft a simple statement that says, "We are going to help Person X solve Problem Y by doing Z," thus defining a specific customer, a specific problem, and a solution. In this course, you will do just that: Talk to customers, define problems, and come up with a product strategy and a plan for how you would actually build that product. In this course, you will map your customer's journey and build personas. In doing so, you‘ll position yourself with a much clearer picture of the real problem your product is trying to solve, paving the way for a strong product strategy.

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$100

Developing a Publishable Personal Narrative

Course

2 weeks

Online

Translating your personal experiences into engaging, well-crafted writing involves several critical components. This course is designed to help you transform your personal experiences into publishable work. You will begin by exploring and identifying the essence of your experiences, understanding what makes them unique and resonant. From there, you will discover how to choose the most appropriate narrative arc to frame your story and apply creative techniques to craft a compelling personal essay. By focusing on both structural and stylistic elements, you will develop the skills necessary to craft a compelling, polished piece that not only captures the essence of your experiences but also resonates with a wider audience, making it suitable for publication.

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$100

Developing a Service Strategy and Managing the Brand

Course

2 weeks

Online

You have marketing goals and you're feeling ready to execute. Maybe you want to increase market share, retain more customers or generally broaden consumer awareness. But how do you turn your goals into action? And how will you measure success? In this course, you will explore how to turn marketing goals into action by developing a marketing strategy and creating an enduring brand promise.

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$100

Developing a UX Design Concept

Course

3 weeks

Online

When designing a product, we must always consider the experience that the user will have while interacting with it, and we do this by visually sketching the product and our vision of how a user would interact with it. A pen-and-paper sketch helps us to conceptualize abstract design ideas more effectively, communicate these ideas to others, and get feedback. Regardless of your artistic skills, you can effectively, quickly, and inexpensively communicate design ideas by sketching; it is much faster (and cheaper) to modify or throw away a pen-and-paper sketch than a full prototype. In this course, you will learn numerous techniques to improve your sketching skills in order to more clearly convey your design ideas and improve your design. In your course project, you will sketch many design ideas so that you can explore alternative ways of meeting the user requirements. You will also create a design concept based on one of those sketches, then expand the idea into a full scenario and storyboard of the user completing several tasks. Additionally, you will develop a user interface design concept to better envision how your users will actually interact with your design. Finally, you will update your sketches to better fit your user's mental model, as a designer's concept of the design doesn't always match with how a user thinks about it. The following courses are required to be completed before taking this course:

Human-Centered Design Essentials
Effective User Research
Creating User Personas

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$100

Developing Advanced Visual Analytics

Course

2 weeks

Online

As you move beyond basic charts and graphs, a world of sophisticated visualization techniques opens up exciting new ways to illuminate your data. From showing performance distributions to illustrating intricate data flows, advanced visualization techniques help you create visualizations that stick with your audience. In this course, you will use advanced visualizations to represent complex data relationships. You'll begin with visualizations that capture business performance, such as dot plots. Yet large or densely clustered datasets can make for congested dot plots, often obscuring key findings. To address this challenge, you'll review how applying sparklines and jittering techniques can help enhance and clarify your message. You will also build bullet charts, lollipop charts, word clouds, and slope graphs to represent data trends. Beyond developing the technical skills to build these charts, you'll analyze the most appropriate use of each one depending on the visualization's tone along with your business needs and audience. You'll decide when to use pie charts and Gantt charts, considering when alternative visualizations better serve your data and needs. System requirements: To complete this course, you will need to install Tableau Desktop Public on your local device. While this software is free, you'll need to create an online Tableau Public account to download the Tableau Desktop Public package. You‘ll also need administrative privileges to install this software on your device. Refer to Tableau's System Requirements for up-to-date information on supported devices to check your device compatibility. You are required to have completed the following courses or have equivalent experience before taking this course:

Exploring Data Visualization Techniques
Creating Professional Data Visualizations
Creating Map-Based Visualizations

Constructing Expressions in Python
Writing Custom Python Functions, Classes, and Workflows

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$100

Developing Executive Presence for Women Leaders

Course

2 weeks

Online

The concept of “authentic leadership” has become very popular in recent times. In addition, much has been written about executive presence and how to cultivate it in yourself. Both of these things are affiliated with rising to the top. There is an inherent dilemma for women trying to apply these concepts. Everyone expects that to move up in leadership they will have to display the “right” professional identity and work style – ones that “fit” with expectations. But what is right and fits is heavily influenced by the majority culture of the organization, which in most cases has been established by men (mostly white, mostly older). So on the one hand, the professional identity needed to succeed includes behaviors more prominent in male culture. On the other hand when women go too far in exhibiting those behaviors, they get pushback. As a result, in certain very traditional masculinized settings, women learn to alter, repress, or hide some of the characteristics of their identities (being a mom, caregiver, acting communally). In essence, some women in certain contexts find they have to restrain their personal style in order to fit in. In this course, designed for women in leadership positions, learners will examine strategies for incorporating being self-aware and genuine without suppressing their unique personal style.

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$100

Developing Innovation Strategy

Course

2 weeks

Online

An enterprise with an innovation culture doesn't just happen. You must plan for both financial success and cultural change. There are several types of and approaches to innovation. How do you create an innovation strategy for your enterprise? In this course, you will begin to create a roadmap called the innovation placemat. You will identify your organization's goals and align your innovation strategy to it. You will cultivate an executive champion and set SMART goals for your new product, service, or technology. You will identify risks and barriers to deployment and create mitigation plans to overcome them. Along the way, you will hear case studies of organizations large and small, private and government, established and startup, and in many domains who have successfully established an innovation strategy with sustainable positive effects on their bottom lines.

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$100

Developing Medicinal Cannabis Products

Course

2 weeks

Online

Medicinal cannabis is limited by the historic regulation that prevented pharmaceutical research for decades. In this course, you will examine how pharmaceutical products, herbal supplements, and cannabis products are regulated. You will understand how new drugs are brought to market by reviewing and analyzing the FDA drug discovery and development process. You will explore the necessary steps of approval and consider cannabis medicine currently approved by the FDA. After reviewing the drug development and FDA approval process, you will discover expectations for the reproducibility and effectiveness of medical cannabis products then develop a plan for testing reproducibility and effectiveness based on the FDA guidance. You will evaluate what it takes for a product to be approved by the FDA and consider how the FDA treats single isolated compounds versus whole-plant products. With insights into this process, you will determine the pros, cons, and differences of both approaches. You are required to have completed the following courses or have equivalent experience before taking this course:

Medicinal Cannabis History
Medicinal Cannabis Extraction
The Role of the Endocannabinoid System
The Pharmacology of Medicinal Cannabis

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$100

Developing Product Specifications

Course

2 weeks

Online

To effectively communicate with your manufacturing partners, you must have an accurate product requirements document, or PRD. In this course, you will create and iterate on a PRD. You will assess geographic, environmental, material, and design manufacturing considerations. You will then create an organizational chart to specify the team roles that you and your manufacturing partner need to fill. After selecting the appropriate manufacturing techniques for a product, you will establish product usage specifications that can get you to a manufacturable product. You are required to have completed the following course or have equivalent experience before taking this course:

Building and Validating Prototypes

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$100

Developing Robust Models to Evaluate Decisions

Course

2 weeks

Online

If you've ever been asked a question like “What is the projected sales revenue for the next quarter?” or “When will your major development project be complete?” then you know a common answer is “It depends.” While most of the decisions or projections we make include some level of uncertainty, we often fail to account for this uncertainty, resulting in suboptimal outcomes. In this course, you will explore how to build robust evaluation models in Excel and incorporate the impact of uncertainty. As you work through this course, you will get hands-on practice identifying situations where using fixed “average” input values can lead to poor estimates and decisions. In Excel modeling, when we use a single fixed number in all scenarios to represent an uncertain value to be revealed in the future, the actual outcome of that value could substantially impact the model metrics and resulting decisions. A better approach, which you will practice in this course, is to build robust models that allow a user to account for those different outcomes and provide visibility to the potential consequences and tradeoffs. More specifically, you will develop an Excel-based framework for generating random values from several probability distributions that you can use to build simulation models to help understand and manage system performance. At the end of this course, you will have a variety of tools and strategies to develop models that can account for uncertainty, enabling you to make better-informed decisions. You are required to have completed the following courses or have equivalent experience before taking this course:

Making Data Usable
Creating Effective Data-Driven Dashboards

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$100

Developing Self-Advocacy Skills

Course

2 weeks

Online

In this course, you will develop essential skills for advocating effectively in the workplace, focusing on how to raise concerns and present ideas in ways that benefit both you and your organization. You'll progress through a structured learning journey that begins with understanding advocacy fundamentals and workplace dynamics then moves to framing techniques and timing strategies, culminating in practical application through real-world scenarios and exercises. Through hands-on projects, you will align concerns with organizational priorities, select appropriate communication channels, use precise professional language, and build confidence in navigating hierarchical workplace relationships. The course emphasizes practical skill-building through tools like the Conversation Planner and Advocacy Tracker while incorporating real examples from successful workplace advocates. By completing this course, you will be equipped with concrete strategies for speaking up effectively, understanding organizational dynamics, and handling potential setbacks — skills that are increasingly valued in today's workplace.

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$100

Developing Service Excellence Competencies

Course

2 weeks

Online

In this course, you will identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. The key skills required to assess, guide, and motivate service employees' performance are presented. You will practice the competencies required for engaging your colleagues in creating a strong service culture. Self-assessments and tools provide you with direction in developing several of these skills to evaluate your leadership traits, such as your credibility and expression of empathy. A review of communication channels and characteristics enables you to select the most appropriate method of communicating service standards. A final project provides an opportunity for you to apply course concepts to your own organization to facilitate a strong service culture. What's a “service champion”? What do we mean by a “strong service culture”? In this course, you will identify what great customer service teams do so that you can practice and model the same skills, helping your team move from good to great. Throughout this course you will practice modeling empathy, communication, curious discovery, and empowering others. This practice will give you the ability to empower others and empower your team to deliver excellent service that can be sustained over time.

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$100

Developing System Requirements

Course

2 weeks

Online

This course guides you through the process of deciding how your system should interact with all the elements in the context you identified. You will articulate what your system needs to do to successfully complete its use case using a tool called the Use Case Behavioral Diagram (UCBD). With the UCBD you will derive professional, functional requirements that describe what any valid solution must do throughout its use cases. Then you will develop the UCBD in a way that will meet your customers' needs, but not so prescriptive that it prevents your team from using all of your talent in service of making your project a success.

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$100

Developing the Story and Idea

Course

2 weeks

Online

Strong writing skills are essential for crafting impactful stories and communicating ideas effectively. This course will equip you with strategies to enhance your writing skills and improve the productivity of your writing endeavors. Through workshopping, you'll discover ways to refine your writing practices with the help of a supportive community. You'll delve into script and literary analysis and experiment with form and format to improve clarity and effectiveness. Finally, you'll explore the art of crafting compelling narratives, techniques for generating ideas, and approaches for developing story elements.

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$100

Developing Wine Production Plans

Course

2 weeks

Online

Chardonnay, cabernet sauvignon, rosé, pinot noir, Port, Sherry, and Champagne: Each of these is a different type of wine with its own distinct sensorial characteristics. In this course, you will continue on your winemaking journey by determining the workflow and steps needed to produce these wine types. Although not an exhaustive dive into winemaking, you will be introduced to a foundation from which to start. You will then design basic wine production plans for table, fortified, and sparkling wines as you consider what it means to be a wine professional. With this newfound knowledge, you will be set up for a more nuanced and clear path ahead in the wine industry and beyond. You are required to have completed the following course or have equivalent experience before taking this course:

Evaluating Wines

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$100

Diagnosing Workplace Conflict

Course

2 weeks

Online

Every workplace has conflict. We all see it, and at some point, we all feel its impact. The word conflict has a negative connotation for most people, but despite that feeling, not all conflict is bad. Most often, the problem arises when conflict is ignored and people just wish for it to go away on its own. If you jump right to solving a problem before you fully understand it, you might miss the root cause or underlying issues. Because of this, effectively managing any conflict starts with fully diagnosing it. That's where we'll begin in this course. Professors Klingel and Nobles, both experts in conflict resolution from the Scheinman Institute on Conflict Resolution at the School of Industrial Labor Relations, will help you master diagnosing conflict. You'll get a chance to map out a conflict in your own workplace in the course project. You'll also spend time discussing your experiences and lessons learned with your peers. After completing the course, you'll have the tools and skills to fully diagnose any conflict in your life. You'll also be ready to determine if a conflict is worth addressing, which sets you up to successfully use a problem-solving approach to resolve a conflict. Please note that this course has been designed as a prerequisite to the companion eCornell course, "Applying a Problem-Solving Approach to Conflict".

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$100

Dialogue Across Difference

Course

3 weeks

Online

Research shows that positive relationships and effective communication at work have a profound impact on individuals, teams, and organizations. Diminishing role ambiguity, providing employees with task-related help and information, strengthening employees' identification with their work and their workgroups, enhancing progress and change, and fostering collaboration are just some of the key impacts. In this course, you will leverage dialogue tools and frameworks to enhance your leadership skills, while exploring strategies to strengthen connection, communication, and collaboration within your team and organization. Participation in three 90-minute synchronous dialogue sessions is a requirement for successful completion of this course. These weekly sessions are led by trained facilitators from Cornell's Center for Dialogue & Pluralism and will occur on the three Tuesdays during the course from 7:00 to 8:30pm ET. The Center for Dialogue & Pluralism (CDP) at Cornell University is an academic initiative grounded in theory and practice. In the last few years, CDP has developed and implemented innovative programs in a variety of settings, aiming to strengthen human connection; foster understanding of differences in identity, opinion, background, and experiences; practice intentional communication; and lead collaborative change processes.

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$100

Dialogue and Subtext

Course

2 weeks

Online

Dialogue has the power to bring characters to life and drive the story forward in subtle, impactful ways. In this course, you will craft authentic, purposeful dialogue that advances plot, reveals character, and enriches stories with layered meaning. Practical exercises in dialogue construction, exposition management, and subtext development will help you create conversations that feel natural while serving multiple narrative functions. You will also build a systematic approach to revising and refining dialogue. The following courses are required to be completed before taking this course:

Developing the Story and Idea
World-Building and Character Development
Building Blocks of Scene and Structure

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$100

Digital Advertising Analytics

Course

Online

In this course, you will explore the growth and impact of increasing international and domestic (U.S.) investment in digital advertising. In detailing the two main approaches — display and sponsored search advertising — you'll understand how most "free" media markets are actually “two-sided” markets, requiring platforms to satisfy two user groups in order to make a profit. You will become familiar with the critical metrics used to evaluate ad performance as you go hands-on to compute the ROI of various activities based on data provided within a scenario. From here, you will examine the need for multi-touch attribution and become aware of the intricacies of rules-based and data-based attribution. Finally, you will learn about randomized field experiments as a method for evaluating ad performance, as well as the pros and cons inherent in this approach. You are required to have completed the following course or have equivalent experience before taking this course:

Exploring Data Sets With R

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$100

Digital Asset Management

Course

2 weeks

Online

In this course, you will select and use an image management system to organize, edit, and share your photographs. You will import existing photos, choose appropriate digital information, add keywords and tags, and organize them for an efficient workflow. Then you will edit your photos through manipulating brightness, sharpness, light, color, and other adjustments, to continually refine your image to meet your purpose and ensure your vision comes to life. Finally you will identify the most appropriate way to share photos for your intended audience and do so. By the end of this course, you will complete a professional workflow that allows you to effectively take your photos, edit them, and share them. Expect to spend 6-10 hours to complete this course. You are required to have completed the following courses or have equivalent experience before taking this course:

Photography Fundamentals
Camera Selection and Mechanics

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$100

Digital Platform Strategy

Course

2 weeks

Online

The digital landscape continues to be a vital part of an organization's success. For organizations centered around digital technology, it is important to create a digital strategy that addresses the specific opportunities and challenges that arise in digital ecosystems. This includes harnessing the potential to become a digital platform or utilizing preexisting digital platforms from complementor organizations. How can you leverage the power of digital platforms to grow your organization and maximize profitability? In this course, you will evaluate the state of digital platforms in the current market. You will use this evaluation to identify network effects that your organization can take advantage of and use to boost the value of your products and services in the market. Once you identify the state of platforms and network effects, you will develop a digital platform strategy to grow and maintain your digital strategy, particularly if your organization can create its own digital platform. Finally, you will explore best practices for interacting with digital platforms created by other organizations and develop a strategy for how to choose and interact with a platform created outside of your organization.

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$100

Digital Transformation in Marketing

Course

2 weeks

Online

Organizations have been working for over ten years on digital transformation, but how exactly can this be successfully achieved? Implementing artificial intelligence, machine learning, and marketing automation requires heavy investment in data infrastructure as well as creation of the culture and know-how that empowers marketers to successfully implement data-driven decision making. In this course, you will navigate this complex journey. As you progress through the course, you will perform a digital transformation assessment of your organization's current marketing activities. You will explore some of the successes marketers have accomplished in leading organizations and use these insights to design specific strategies to take your organization's digital transformation to the next level, in terms of both the data and the people involved. You will gain a working knowledge of artificial intelligence and machine learning from a marketing perspective and use your new skills to determine optimal ways to supercharge your marketing activities. In addition, you will identify some of the threats to digitization and determine how your organization can plan to mitigate these threats as well as strategize to keep up with rapidly changing data and technologies.

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$100

Disability at Work

Course

2 weeks

Online

In this course, you will learn how to make a focus on disability an explicit part of your overarching business strategy. Starting with a broad overview of the role HR professionals play in addressing workplace disability issues, you will learn about important areas for proactive attention that contribute to people with disabilities thriving in the workplace and minimize disability discrimination across the employment process. You will discuss the importance of workplace and workforce participation for people with disabilities, employers, and the business case for aligning a focus on disability with a company's strategic human-capital, talent management, and customer-service imperatives. You will also dive into the implications of effective HR policies and practices in the recruitment and hiring process, career development and retention initiatives, and compensation and benefits programs. Finally, you will utilize metrics and analytics to measure progress on effective disability workplace policies and practices to realize the benefits of maximizing the participation of talented people with disabilities in your organization.

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$100

Discounted Cash Flows in Real Estate

Course

3 weeks

Online

In this course, you will gain an overview of real estate financial modeling, focusing on properties with multi-year leases. Using the models and frameworks established as today's industry standards in real estate, you will explore deriving basic valuations and performance calculations. You'll discover how a discounted cash flow model can be used to deliver sound real estate investment and financial decision-making through hands-on practical exercises. As part of this process, this course will introduce the various Excel functions required to develop dynamic models to assist decision-makers. To be successful, these tools must be simple to use and interpret, must offer realistic outcomes to complex hypothetical real estate situations, and must be capable of handling a wide range of scenarios. High-stakes decision-making requires a comprehensive understanding of the options and their associated risk. Therefore, the first step is to adopt best practices then apply the essential building blocks in Excel that will be covered in this course, creating a foundation for your future work in this area. In this course, the professor uses Microsoft Excel for Windows for all videos and exercises which is different from Microsoft Excel for iOS. If you are a Mac user, we strongly encourage you to download Parallels or an equivalent virtual machine that is compatible with Microsoft Excel in the Windows environment.

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$100

Discovering Sales Growth Opportunities

Course

2 weeks

Online

During this course, you'll learn how to identify and capture sales opportunities with the highest growth potential. The course is divided into four main topics:

Segmenting your customers
Finding pockets of growth in your market
Identifying top prospects
Managing your sales funnel

Each topic will be reviewed in depth, giving real world examples and exercises that can be applied in your business.

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$100

Discretionary Access Control

Course

3 weeks

Online

Access control mechanisms ensure that a user is able to read and/or update only certain objects. With discretionary access control, it is the creator of an object who decides which other users should have access. A broad set of mechanisms have been developed to enforce discretionary access control in a computing system. This course will survey the two approaches widely used in these mechanisms: access control lists and capabilities. Through the use of case studies, you will review the pragmatics of implementations in processor hardware, operating systems, and programming languages. It is recommended to only take this course if you have completed “Systems Security,” “Authenticating Machines,” and “Authenticating Humans,” or have equivalent experience.

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$100

Distribution and Marketing

Course

2 weeks

Online

Fashion is made to be worn, and consumers must have access to it in order to make that happen. Successful fashion product lines are not just well designed; they also meet sales goals, whether those goals are set by a larger fashion brand or by an independent designer. Distribution and marketing are the methods that fashion brands use to get product lines into stores and into the hands of consumers. Every element, from your sales plan and retail pricing scheme to your selected distribution channels, can be used to help reach your target customer. In this course, you will begin by setting a sales goal and creating a sales plan using resources such as the apparel retail calendar and assortment planning. After you create your sales plan, you will examine how fashion brands set a retail cost for their products and establish a retail cost for key products. You will then design a marketing strategy using distribution and promotion methods to ensure that your products are accessible and appealing to your target consumers. By using this process, you can create an appropriate targeted marketing and distribution strategy for any fashion retail space and product assortment. You are required to have completed the following courses or have equivalent experience before taking this course:

Fashion Trends and Forecasting
Fashion Line Product Development
Production Planning

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$100

Diversity and Cross-Cultural Teams

Course

2 weeks

Online

Virtual teams are often also multicultural teams, which brings opportunities but also challenges that can easily derail teams. You will identify those opportunities and challenges and explore structural strategies for managing cultural issues. You will also examine recommended best practices for improving a team's cultural intelligence. A heightened cultural understanding will give team members and leaders the opportunity to fully capitalize on your team's opportunities. You are required to have completed the following course or have equivalent experience before taking this course:

Building High-Performing Virtual Teams

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$100

Diversity, Equity, and Inclusion at Work

Course

2 weeks

Online

The management of diversity, equity, and inclusion has evolved from a focus on compliance to a strategic-level effort with a demonstrated positive impact on an organization's performance. In the current business climate, companies that strive for diversity, equity, and inclusion are achieving intended business results. They provide proof that diversity, equity, and inclusion are much more than a legal or moral requirement; they're also a competitive advantage. This course provides an overview of the evolution of the management of diversity, equity, and inclusion and presents targeted and high-involvement diversity practices. It examines diversity in the contexts of teams and leaders, and it frames diversity in terms of current business and cultural challenges. During this course, you will complete a project in which you identify sources of inclusion and how equity fits into your diversity and inclusion goals, align inclusion to improve employee engagement and business results, and determine methods to assess the effectiveness of inclusion initiatives. At the end of the course, you will use the results from the project to prepare a final presentation describing how to apply your work to your organization.

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$100

Diversity, Equity, and Inclusion in Practice for HR

Course

2 weeks

Online

The management of diversity, equity, and inclusion has evolved from "counting the numbers" to "making the numbers count." Organizations that no longer look at inclusion as having a good mix of diverse people, but as a way to fully engage employees, partners and customers have an opportunity to compete globally. Diversity, equity, and inclusion must be embedded in an organizational culture to make a positive impact on performance. This course, based on the expertise of Cornell University Professor Lisa Nishii, differentiates diversity from inclusion and how organizations often miss the real opportunity. Students assess three levels of inclusion and identify evidence that can be used for each level to assess presence and effectiveness. HR executives and leaders share their perspective on diversity and inclusion and how they made the shift to inclusion at organizational, managerial and work group levels.

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$100

Drivers of Consumer Behavior: Attention, Emotion, Coherence

Course

2 weeks

Online

To be a customer-centric leader, you should be able to predict how your customers will respond to changes in product, price, or promotions. Yet even seasoned managers struggle with this because human behavior is truly complex. In this course, you will be introduced to a novel framework to predict customer behavior: the AEC framework. Customer behavior is largely driven by three factors: attention (what are your customers focusing on while making the decision?), emotion (what is the emotional response to the information?), and coherence (is the information coherent or incoherent?). You will also examine three counterproductive managerial styles which can derail attempts to make the best use of insights gained from consumer behavior. You are required to have completed the following course or have equivalent experience before taking this course:

Introduction to Behavioral Science

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$100

Driving AI-Powered Growth With New Products and Business Models

Course

2 weeks

Online

Artificial intelligence (AI) represents more than a tool for process improvement; it serves as a catalyst for reimagining how businesses fundamentally operate. Like previous transformative technologies, AI's greatest value lies in its capacity to reshape business models, redefine value creation, and enable significant organizational growth. In this course, you will explore how AI drives innovation across product design, delivery, sales, operations, and ecosystem strategy while examining how it challenges traditional competitive dynamics and creates new sources of sustainable advantage. Through a structured analytical approach, you will discover how to rethink core business activities in light of abundant intelligence, discover differentiated offerings that create defensible market positions, and develop new operating and revenue models enabled by AI capabilities. You'll also evaluate AI's strategic impact on competitive positioning, identifying potential risks of commoditization and value chain dependencies. Upon completion, you'll be equipped to rearchitect your business model and make strategic choices that position your organization for sustained success in an AI-driven marketplace. You are required to have completed the following course or have equivalent experience before taking this course:

Catalyzing AI Transformation From Capabilities to Vision
Rewiring Jobs, Workflows, and Organizations With AI

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$100

Driving Engagement for HR

Course

2 weeks

Online

People may assume that it's employee satisfaction or commitment to their job that promotes higher performance, but it's engagement. In this course, you will examine the foundational drivers of engagement and explore the components of successful engagement initiatives. When completed, this course will help you identify strategies for bringing about engagement in organizations. In companies where 60 to 70% of employees are engaged, shareholder returns are approximately 24%. Compare that to companies where only 50 to 60% of employees are engaged. Shareholder returns are as low as approximately 5%. Similarly, teams with high engagement experience 4.1% turnover, as opposed to approximately 14.5% turnover for teams with low engagement. These figures clearly illustrate the significant impact that managers and HR professionals can have if they better understand what impacts the engagement of employees.

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$100

Driving Growth Through Customer Centricity

Course

2 weeks

Online

While the centricity of business strategy may ebb and flow with time, the rapid escalation of data availability in recent decades has driven a shift in focus toward customers that is likely permanent. Success in the current environment is increasingly dependent on the strategic and contextual relevance of customer management strategies, both of which depend on a highly granular characterization and utilization of customer value. In this course, you will explore customer centricity from a holistic perspective, reviewing and aligning various strategies to consolidate your approach to customer management. You will go from identifying and contextualizing value derivation as it pertains to customer portfolios to developing and applying a comprehensive framework to efficiently diagnose, predict, and resolve potential obstacles to customer lifetime value for a real-world business in the course project. Along the way, you will review tactics for the acquisition, retention, and development of customers, aligning their deployment with value considerations and predictions to achieve overarching business goals and drive profitable growth. The following courses are required to be completed before taking this course:

Leveraging Customers for Growth
A/B Testing and Analytics
Customer Behavior Segmentation Analysis
Predicting Customer Response

Human-Centered Design Essentials

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$100

Elasticity Applications

Course

Online

Professor Bhaskaran's framework for solving finite element problems can be applied to an array of situations and contexts. To practice applying this framework and create simulations using Ansys, your effort in this course will be focused on problem-based learning. You will explore the big ideas in 3D elasticity then apply them to solve an example static structural problem in Ansys. The example problem will involve analyzing a pressure vessel with a realistic geometry and loads. The geometry will be provided to you as a CAD file. As we set up and solve the simulation in Ansys, we'll keep returning to the big ideas to make sense of the Ansys inputs and outputs. You will follow along in Ansys as Professor Bhaskaran demonstrates best practices for simulating static structural applications. Your final simulation will be a product of your own efforts and will give you the confidence to create reliable static structural simulations. You are required to have completed the following courses or have equivalent experience before taking this course:

Conceptual Foundations of Finite Element Analysis
Ansys Mechanical Concepts and Implementation

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$100

Electoral Advocacy and Campaigns

Course

2 weeks

Online

This course provides a comprehensive guide to running a successful political campaign, delving into every key aspect from the decision to run for office to the final push on Election Day. You will explore the entire campaign journey, beginning with the initial steps of launching a campaign. You will gain an in-depth understanding of campaign structure, fundraising strategies, marketing and branding techniques, and the critical importance of networking and coalition building. By the end of the course, you will be equipped with the knowledge and skills to run an effective political campaign. You are required to have completed the following courses or have equivalent experience before taking this course:

Community Organizing
Legislative Advocacy
Administrative Advocacy
Media Advocacy and Storytelling

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$100

Eliciting New Behaviors

Course

2 weeks

Online

In this course, you will use a variety of tools and techniques to help clients set achievable goals and stay motivated. You will identify the top techniques and tips that are specifically applicable to your style of counseling or that can best help you grow as a communicator in your field, and use them to compile a resource for future practice. You will practice applying empathy in order to find out what truly matters to your clients and apply that valuable information to goal setting. You will conduct a motivational interviewing session with a colleague, or friend to practice your skills in a real-life setting, reflect on what you did well and what you would change, and receive helpful feedback from the course facilitator. Finally, you will use five best practices to create your own script for a conversation in which you help a client set a realistic and actionable goal. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding the Person
Understanding the Deeper Need

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$100

Embracing Feedback and Building Relationships

Course

2 weeks

Online

Success in today's workplace depends on the ability to communicate effectively and build meaningful relationships. This course focuses on two essential skills: mastering feedback and developing your professional network, both of which are critical for personal and career growth. In this course, you will explore why feedback often feels difficult and discover actionable strategies, such as the SBIA model (Situation, Behavior, Impact, Ally Action), to turn it into a tool for success. You will also discover practical networking techniques to expand your connections, find mentors, and introduce yourself with confidence in various settings. The course features expert insights, collaborative activities, and innovative concepts. Upon completion of this course, you will be equipped to handle feedback constructively, foster strong workplace communication, and leverage networking opportunities to advance your career. These skills will help you build relationships that support professional growth and create a positive impact in any work environment.

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$100

Embracing the Basics of Business Law

Course

2 weeks

Online

Presented by five legal experts with deep knowledge and experience in both academia and the corporate space, this course introduces you to a range of topics that serve as a foundation for dealing with legal matters in business. You begin with a look at the sources of law, the formation of legal arguments and the growing role of regulatory agencies. The course proceeds with a tour of online legal resources, then moves to various kinds of business structures, along with the circumstances under which you might use each. The course ends with a close look at the legal responsibilities that apply to people holding certain positions in business.

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$100

Emerging Data Privacy Challenges

Course

2 weeks

Online

Unstructured data is more difficult to protect than data that is structured. In this course, you will examine new and emerging data privacy issues and solutions surrounding unstructured data. This data includes textual data, time series data, and spatial-temporal data (e.g., mapping and location apps). You will also explore Internet of Things (IoT) data, how it can add value to your organization, and the accompanying privacy issues associated with that data. While striving to maximize revenue for your organization and simultaneously respect the privacy of your customers, you will explore the privacy challenges associated with geospatial data and ways to mask your customers' identities. In the final phases of this course, you will consider different strategies for achieving differential privacy to both satisfy your organizational business goals and protect your customers' privacy. The following courses are required to be completed before taking this course:

Data Privacy in Marketing
Defensive Data Strategies
Data Protection Solutions

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$100

Employee Duties and Promises

Course

2 weeks

Online

How can you protect your company from having former employees divulge trade secrets or take customer relationships to competing firms? How does the law regard inventions and copyrights; who owns them? Answers to these questions will vary depending on the status of the employee. There are specific protections for rank-and-file employees, as well as certain expectations of executives when it comes to misappropriation of company assets and non-compete contracts. This course will help you understand the rationale behind these laws and how they play out in real-life situations. You begin with a focus on the employee's obligations to their employer: When is it acceptable to compete with a former employer, when is it not acceptable, and how can you tell the difference? The course proceeds with an exploration of the variety of contracts that employers can use to protect themselves from employees competing in various ways. You will have a chance to evaluate restrictive covenants and reflect on the question of what constitutes legitimate business interests. You will gain familiarity with aspects of the reasonably tailored tests. The course ends with a look at the legal responsibilities that apply to copyrights and inventions and introduces the role that a well-crafted holdover clause can play in protecting the interests of a business. You are required to have completed the following course or have equivalent experience before taking this course:

Employment Law in Practice

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$100

Employee Privacy in the Workplace

Course

2 weeks

Online

As an employer, how much control or influence do you have on what your employees say or do at — or outside of — the workplace? What does it mean to defame someone in the context of the workplace and how can you avoid doing so? And where is the line between an individual employee's rights and the rights of workers to advocate as a group for better employment? Using case studies, this course explores the tension between an employee's rights to privacy and autonomy and the employer's business interests through examination of the legal concept of privacy in the workplace. You will have the opportunity to apply your understanding of this and related concepts to actual cases and compare your assessments with those of the judges. By the end of this course, you will be better able to make informed decisions as you develop and implement appropriate employee privacy policies that fall within the zones of legal discretion available to your organization. You are required to have completed the following course or have equivalent experience before taking this course:

Employment Law in Practice

Creating Effective Contracts
Interpreting Contracts
Managing Risk in Contracts

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$100

Engaging in Collective Action

Course

2 weeks

Online

In this course, you will discover the forces that disempower and divide people, and keep them from getting involved. You will determine what motivates you to confront these forces and inspires you to work for change. You will then discover practical steps to recruit, expand, and develop a group of people who want to work for change together, and you will create a plan for how you will follow these steps to build your base. Then, you will explore two ways to build a cohesive and trusting group of people who can work together to create change. You will articulate a statement of why your group should take urgent action to create change, and explain how you will ensure that meetings of your group are effective, equitable, and collaborative. Using the tools in this course, you will be prepared to engage in collective action and motivate others to do so along with you.

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$100

Engaging Presentation Techniques

Course

2 weeks

Online

Since the advent of presentation software like PowerPoint, presenters have been led astray by the design of slide templates. The software applications were originally created to help presenters outline their talks, but the slideware's design did not account for the needs of audiences nor factor in cognitive research. As a consequence, the templates have ingrained poor presentation habits that often confuse and disengage the people who are meant to benefit from these talks. In this course you will have an opportunity to begin challenging the norm and break this cycle of "slide deck drudgery." By replacing old presentation habits with new best practices that you gain from this course, you can shift your focus to the needs and interests of your audience, and you can begin to use your slides to communicate your ideas more clearly and effectively. You will explore new techniques that will help you to improve the flow of your talk and keep your audience focused on your main ideas. You will then study effective presentation design and development practices as you read various selections from Dr. Traci Nathans-Kelly's book “Slide Rules,” which contains valuable insights and examples that you can apply in your own presentations. You will be required to purchase Traci Nathans-Kelly's book “Slide Rules” to complete your coursework. You are required to have completed the following course or have equivalent experience before taking this course:

Redesigning Slides for Impact

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$100

Engaging Specific Stakeholders

Course

2 weeks

Online

For your campaign to reach everyone who can support your cause or benefit from what your product or skills offer, it is important to take the time to establish who your stakeholders are and what they need. By using a tool called the Strategic Sparkline, you can do just that. In this course, you will use the Strategic Sparkline to analyze content. You will then identify stakeholders and determine the context and goal of your story for each stakeholder. Finally, you will reconfigure your story to generate different forms of your message for various stakeholders. In addition, you will use different media forms to share these insights with the stakeholders you need to address. By the end of this course, you will have actionable insights on your audience to help set your campaigns up for success. You are required to have completed the following courses or have equivalent experience before taking this course:

Strategic Storytelling Across Media

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$100

Enhancing Data Visualizations with Tableau

Course

Online

After creating an initial version of a chart, how do you make it better? In this course, we'll explore the process for creating great charts. First, you'll explore how best to plan and draft your chart. Then, you'll need to eliminate distractions in the chart to make your visualization clear. It's also important to emphasize the most critical data in your chart. We'll look at how our brains process visualizations, and how you can use this information to better design your chart. Lastly, we'll examine how to adjust a chart to target your audience and the iterative process you can use to improve it. You are required to have completed the following course or have equivalent experience before taking this course:

Creating Data Visualizations with Tableau

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$100

Enhancing Performance Management Through AI

Course

2 weeks

Online

Artificial intelligence is modernizing performance management by changing how organizations evaluate performance, deliver feedback, and support employee development. While AI can improve consistency, efficiency, and personalization, it also introduces new considerations around bias, data quality, and employee trust. In this course, you will explore how AI applies to performance reviews, learning and development, and talent growth. You'll evaluate different approaches and assess the data, risks, and human oversight required. Upon completion of this course, you will be able to assess AI opportunities in performance management, evaluate tools and approaches, and balance efficiency with fairness and human judgment. You'll also be prepared to make informed decisions about implementation and shape a strategy that supports both organizational performance and employee experience. You are required to have completed the following course or have equivalent experience before taking this course:

Understanding AI Technologies in Human Resources

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$100

Enhancing the Excel User Experience With VBA

Course

2 weeks

Online

This course will provide you with the skills needed to create powerful and customized solutions within Excel that improve the user experience. You will discover how to write your own custom functions in VBA, allowing you to perform calculations and automate repetitive tasks that go beyond the built-in Excel functions. You'll then delve into importing data from external files, understanding how to access data from various sources. Practical examples will guide you through importing worksheets and handling multiple external files efficiently. You will also practice designing and coding interactive forms that communicate with users. From basic form design to retrieving information and handling user input with VBA code, you'll gain confidence in creating user-friendly solutions. Finally, you'll explore workbook settings, sheet navigation, and access restrictions, enabling you to zoom in on specific content, protect your workbook, or control user access. By the end of this course, you'll be equipped with the confidence to design user-friendly solutions. Please note: This course requires Microsoft Excel for Windows. You must have access to a Windows version to successfully complete the course. Microsoft Excel for Mac does not offer the comprehensive VBA functionality necessary to complete the course. You are required to have completed the following courses or have equivalent experience before taking this course:

Automating Processes With Macros and Excel VBA
Applying Logic for Efficient Processing of Tasks

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$100

Entertainment Law Contracts: Credit, Ownership, and Budgeting

Course

2 weeks

Online

This course examines the critical role of credit in the field of entertainment law. You will begin by exploring the concept of credit, an acknowledgment granted to individuals or entities for their contributions to a creative work, and its significance. Credit plays a crucial role in the entertainment industry, shaping reputation, career advancement, and financial compensation. You will also delve into key contract provisions related to credit, which ensure that all parties involved receive appropriate recognition and fair benefits for their contributions. You'll examine how credit provisions are employed in negotiations, gaining insight into how credit can be leveraged to secure favorable terms in contracts and agreements. By understanding the strategic importance of credit, you'll be better equipped to navigate negotiations effectively and ensure your contributions are properly recognized and rewarded.

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$100

Entertainment Law Contracts: Payment Structures

Course

2 weeks

Online

An option agreement is a contract that grants the holder the right — but not the obligation — to buy or sell an asset at a predetermined price within a specified period. This course delves into the details of option agreements, bonus payments, and royalty calculations. You will explore the foundational elements of these agreements and gain insight into ways to assess compensation terms to ensure they are fair and in line with industry standards. You will also examine the conditions that trigger bonus payments and their implications, along with methods for calculating royalties. By the end, you'll have the knowledge and tools to advocate for fair compensation and collaborate effectively with a lawyer to negotiate the most favorable deal for your interests.

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$100

Entertainment Law Contracts: Property Rights and Assignments

Course

2 weeks

Online

In this course, you will gain a comprehensive understanding of your rights — what they include as well as what you may be relinquishing in various agreements. Through practical examples, you'll explore different types of agreements, discovering how to identify and evaluate the rights involved to fully understand your legal standing and the potential impacts of the contracts you enter into. The course will also equip you with strategies to maximize your compensation while safeguarding your rights. You'll delve into effective methods for protecting your project's rights should it fail to move forward as planned. By the end of the course, you'll have the knowledge and tools to confidently protect your interests and expertly navigate the complexities of intellectual property and contractual rights.

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$100

Equal Employment Opportunity and Employee Treatment Issues

Course

2 weeks

Online

Human resource professionals in the United States must assess and manage workplace issues relating to discrimination, harassment, retaliation, medical and family leave, and other matters dealing with treatment of employees. This course is designed to give you a broad understanding of US laws such as Title VII of the Civil Rights Act of 1963, the Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, and similar laws. The course begins with a look at basic terminology and provisions relating to equal employment opportunity, affirmative action, diversity, and inclusion. The focus then moves to legal protections for certain classes of individuals before addressing issues relating to disability, religion, harassment, and retaliation.

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$100

Equity Asset Pricing Using Stochastic Models

Course

2 weeks

Online

When people think about investing, they typically consider stocks and the stock market. Unlike Treasury securities, investing in equities like stocks involves purchasing shares in a publicly traded company on an exchange, which comes with significant risks due to share price fluctuations. Predicting exact future share prices is likely an unsolvable problem, but using the power of modeling, you can predict a range of possible future equity share price values. In this course, you will discover how to use tools in the Julia programming language to simulate and analyze equity share price distributions. You will explore different approaches, from approximating future prices using discrete lattice models to using continuous stochastic modeling to simulate the prices over time for individual stocks and groups of stocks. By the end of the course, you will be able to predict future share price distributions, understand the statistical properties of these distributions, and evaluate the various methods for modeling share prices. You are required to have completed the following course or have equivalent experience before taking this course:

Quantitative Modeling of Fixed Income Debt Securities

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$100

Equity Waterfalls in Joint Ventures

Course

3 weeks

Online

Most commercial real estate deals succeed or break down around a simple concept: Does the ownership have what it takes to make it happen? The dilemma, then, that most investors contemplate is whether to be the sole investor and own all risks and profits or to partner with someone in a joint venture. In this course, you will discover how to analyze these options for a variety of investment scenarios, balancing the right incentives for each partner to perform at their best while avoiding conflicts of interest. You will examine examples of incentives, including profit-sharing rules, assessing the options when it comes to profit distribution and the variables involved, such as the timing and proportions of this disbursement. You will then gain experience applying the most common profit-sharing rules at the joint-venture level by building an equity waterfall from the ground up that includes four layers of distribution. By the end of this course, you will have more context and experience with joint ventures and the variables behind successful deals in the marketplace. In this course, the professor uses Microsoft Excel for Windows for all videos and exercises which is different from Microsoft Excel for iOS. If you are a Mac user, we strongly encourage you to download Parallels or an equivalent virtual machine that is compatible with Microsoft Excel in the Windows environment. You are required to have completed the following courses or have equivalent experience before taking this course:

Discounted Cash Flows in Real Estate
Unlevered Real Estate Acquisitions
Real Estate Debt Financing and Scenario Analysis
Real Estate Development Financing

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$100

Essentials of HR Analytics

Course

2 weeks

Online

Analytical skills are becoming a crucial job requirement for HR as organizations strive to become more data-driven. Unfortunately, there is a shortage of analytical talent to meet this need. Less than 20% of companies identify as having a strong HR analytics function in their business, and over 75% of HR professionals reported difficulty recruiting for essential data analysis positions. To remain competitive, organizations need to rapidly upskill their HR talent. In this course, students will develop and sharpen HR analytics skills as they analyze and visualize data to inform recommendations and decisions. Drawing on his experience and research, John Hausknecht, Professor of HR Studies at Cornell's ILR School, guides students through key steps in identifying insights from HR data and analysis. Students will review HR data, identify key questions that drive the analytical process, and explore basic calculations for correlation and regression. Taking this a step further, students will mindfully interpret findings, looking beyond data as they take a holistic view of the situations they encounter. Through a course project, students will design a presentation and create visualizations of essential HR data to communicate findings to key decision makers. This course does not assume students have prior analytical training or knowledge, nor does it require access to current HR data or metrics. Using Excel and datasets provided, this program equips students with the concepts, tools, and language to start their journey in HR analytics.

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$100

Essentials of Marketing Strategy

Course

2 weeks

Online

In this course, you will learn about the role marketing plays within an organization, some ethical questions that surround marketing practices, the impact that a strategic approach can have on marketing within your organization, and the components of a well-defined marketing strategy and overall business strategy. In defining how the organization will successfully engage customers, prospects and competitors in the market arena, you will discover how to think strategically about the market you're in, why you're in that market, and what you're trying to accomplish in that market. You'll also gain a strategic view of your organization's brand.

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$100

Establishing Effective Pricing

Course

2 weeks

Online

Your financial reward from hard work on designing a product and setting up distribution channels comes when customers make a purchase and hand over money. Setting prices that are right for your customers as well as your company is therefore a critical element of your strategy. In this course, you will explore several pricing models and discover what it takes to establish pricing levels that result in sales and enable your company to succeed. Working with your team, you will help to determine an appropriate pricing structure for your product and add a description of it to your group's Go-To-Market Plan. The following courses are required to be completed before taking this course:

Key Performance Indicators for Marketing
The Customer Journey and Segmentation
Targeting and Positioning
Product Design and Testing
Setting Up Distribution Channels

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$100

Estimating Probability Distributions

Course

2 weeks

Online

In this course, you will use the Maximum Likelihood Estimate (MLE) to approximate distributions from data. Using the Bayes Optimal Classifier, you will learn how the assumptions you make will impact your estimations. You will then learn to apply the Naive Bayes Assumption to estimate probabilities for problems that contain a high number of dimensions. Ultimately, you will apply this understanding to implement the Naive Bayes Classifier in order to build a name classification system. The following course is required to be completed before taking this course:

Problem-Solving with Machine Learning

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$100

Ethics and the Data Lifecycle

Course

2 weeks

Online

When a data project leaves your hands, the ethical choices you made will travel with it, and those choices can sometimes lead to significant consequences. In this course, you will apply your knowledge to situations where seemingly small ethical choices made by individuals result in large, “macro-ethics” problems of fairness, justice, privacy, and consent. You will trace the data science lifecycle to anticipate consequences and discuss the importance of transparency and accountability in your work. Finally, you will practice applying moral imagination to a data lifecycle and ecosystem then develop recommendations for monitoring and intervention based on that context. By recognizing the connections between desk-level choices and world-level impacts, you will acquire the skill to move your data science work in a positive direction.

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$100

Ethics in Business and Technology

Course

2 weeks

Online

With technology playing a significant role in business, it is crucial to understand the ethical implications of the tools we use every day. This course will prepare you to anticipate and identify ethical and legal issues and apply appropriate ethical reasoning. You will begin by examining the objectives of a business or organization to assess how ethics relate to that purpose. By using case studies and real-world examples, you will establish an ethical decision-making framework that can be adapted to your organizational context and applied in your day-to-day work. Considering issues such as privacy, trust, and surveillance in the context of modern technology, you will leave this course with the ability to identify ethical issues and decisions that were made in complex, multifaceted cases.

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$100

Evaluating a Corporate Sustainability Strategy

Course

3 weeks

Online

In this course, you will critically examine the sustainability-based interactions among corporate entities, their peers, regulators, the public, and other stakeholders in order to identify opportunities for improving the outcomes of these interactions. To do this, you will examine how corporate structure affects business practices and how different industries are affected by the sustainability movement. You will then identify how these factors influence a company's motivation to act more sustainably. You will also consider the balancing act that today's corporate leaders face as they uphold their corporate fiduciary duties and navigate evolving sustainability demands. Finally, you will assess the impacts of business activities on the environment and pinpoint a company's positive and negative sustainability efforts. By the end of this course, you will be better prepared to assess your company's sustainability practices relative to industry standards.

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$100

Evaluating and Designing Executive Compensation Plans

Course

2 weeks

Online

Executive compensation is a vital driver of organizational success and sustainability, whether in large multinational corporations or smaller private firms. In this course, you will delve into the complexities of executive pay, with a special focus on incentive compensation — performance-based structures designed to align leadership decisions with organizational goals. You'll examine the critical connections among executive compensation, organizational performance, and stakeholder interests, while addressing questions like why some incentive plans fail and how they can be refined to foster accountability and exceptional leadership. Throughout the course, you will develop a deeper understanding of how to design effective annual incentive plans for executives. You'll discover how to use analytical tools to evaluate existing programs and create your own performance-driven frameworks. You'll also explore broader economic, social, and governance implications of executive pay, balancing technical knowledge with real-world challenges. If you work in human resources, leadership, corporate governance, or related fields, this course will help you confidently navigate the complexities of executive compensation and design incentive plans that are impactful and sustainable in today's fast-changing business environment. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding Financial Statements
Using Ratio Analysis to Evaluate Financial Performance
Exploring Executive Compensation and Governance Frameworks

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$100

Evaluating and Improving Your Model

Course

2 weeks

Online

Once you have trained your model, how do you know whether it will generalize well to new data? In this course, you will focus on techniques that can be used to properly evaluate and improve a model's performance with the view toward producing the best model for your data and machine learning problem. You will explore different model selection methods that are used to find the best-performing model, and you will apply common out-of-sample validation methods that are used to test your model on unseen data in support of model selection. You will also discover how both hyperparameter configurations as well as feature combinations play roles in model performance. Using your own implementation along with built-in scikit-learn libraries, you will determine the optimal hyperparameter configuration for your model and perform feature selection techniques to find the combination of features that results in the best model performance. You are required to have completed the following courses or have equivalent experience before taking this course:

Machine Learning Foundations
Managing Data in Machine Learning
Training Common Machine Learning Models
Training Linear Models

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$100

Evaluating and Scaling Innovation

Course

2 weeks

Online

In this course, you will devise a strategy to manage a portfolio of innovation projects at your organization. You will examine best practices for portfolio management and establish a plan to spread your innovation and innovation culture. Then you will examine typical risks to your scaling strategy and establish a sustainment plan. Finally, you will revise your innovation placemat and present a practice pitch. This activity will prepare you to pitch your innovation placemat at your organization. The following courses are required to be completed before taking this course:

Developing Innovation Strategy
Building Innovation Competencies
Innovation Tools
Implementing Innovation

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$100

Evaluating Business and Customer Factors Affecting Marketing Decisions for Services

Course

2 weeks

Online

To make services marketing work, you need to have a clear picture of the business environment and understand how your target customers behave. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role that micro and macro forces play when conducting a situation analysis. You'll also take a deep dive into what drives consumer behavior.

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$100

Evaluating Methods in Precision Nutrition

Course

2 weeks

Online

In this course, you will analyze cutting-edge research and develop critical evaluation skills as you master the emerging field of precision nutrition. You'll explore how personalized nutrition approaches are transforming dietary interventions and health outcomes. Starting with core precision nutrition concepts, you will examine current research approaches and methodologies. You'll build the expertise to evaluate research confidently, learning systematic approaches to analyze scientific papers — essential skills for both academic research and evidence-based practice. Through guided evaluations of landmark precision nutrition studies, you will explore the field's evolution and future directions. You'll synthesize research findings, extract practical insights, and understand their impact on clinical applications. Finally, you will create research questions using the PICO (population, intervention, comparison, outcome) framework to address current research gaps. You are required to have completed the following course or have equivalent experience before taking this course:

Foundations of Precision Nutrition

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$100

Evaluating Space Technology Ecosystem and Policies

Course

2 weeks

Online

Global investment in space technology is accelerating, fueling new opportunities and reshaping the workforce needed to drive innovation in this dynamic sector. As government agencies, private contractors, and vendors collaborate on ambitious projects, understanding the interplay between key industry players and regulatory frameworks has become essential for anyone seeking to thrive in the field. In this course, you will examine the intricate relationships among prime contractors, vendors, and government agencies, uncovering how these stakeholders navigate complex aerospace ecosystems. By analyzing the influence of export controls, proprietary data, and regulatory requirements, you'll discover how to assess the impact of these factors on company operations and technology development. You'll also investigate the economic drivers shaping job opportunities and the evolving expectations for roles across the space industry. By engaging with real-world scenarios and interactive exercises, you will develop a tailored career strategy that leverages your strengths and aligns with industry needs. Upon completion, you'll be prepared to confidently pursue opportunities in space technology and make meaningful contributions to the future of aerospace innovation. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Spacecraft Functions and Components

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$100

Evaluating Stocks

Course

2 weeks

Online

Investing in stocks is a critical strategy in any financial portfolio, whether personal or professional. Yet how do you know whether a stock is a smart buy or not? You don't — until you do the research. If you're able to understand a company, you are well on your way to understanding its stock. In this course, you will practice doing the financial analysis work needed to identify profitable stocks worth investing in. You will examine data in online public sources such as SEC 10K and 10Q reports, earnings releases, press releases, and investor conference materials to score fundamental information about the company and stock you have chosen to study. By evaluating a company's position in the marketplace, you can begin forecasting the performance of its stock. Exploring different valuation techniques, you will practice making a target price to compare whether the stock's current market value is high or low relative to the future predicted value of the stock. Along the way, you will incorporate storytelling into your research to summarize your findings and curate a compelling investment thesis. With this investment thesis to advance your claims, you will curate a stock pitch and communicate your preliminary recommendation of whether to buy, sell, or hold a chosen stock.

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$100

Evaluating the Impact of Legal Documents

Course

2 weeks

Online

The lifespan of documents can be longer than expected when they were originally created and can cause unforeseen problems for companies involved in a lawsuit. In this course, you will examine the role documents play in litigation and how they can both help and hurt the effectiveness of the attorney working on behalf of your company. You will explore the various stages of a lawsuit and how documents are used in each stage. You will consider lessons learned as you evaluate the types of documents that have negatively impacted companies involved in a lawsuit and discover best practices to minimize the risk associated with creating documents. Should you hit “send”? Because email is an integral part of business today, you will identify considerations to keep in mind before drafting or sending an electronic communication. The skills you develop will help you decide if you should even create an email. Ultimately, you'll understand the legal impact of documents that company employees create, be able to identify problematic documents, and make wise decisions about any document that you create in the workplace.

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$100

Evaluating Usability

Course

3 weeks

Online

After interviewing users, gathering requirements, creating a design concept, and creating and iterating interactive prototypes, it is time for the final stage of the human-centered design process: conducting an evaluation of the usability of your design. At this stage, we examine the interaction between the user and the interactive prototype to find out what improvements are needed in order for the design to achieve its goals. We do so by observing users as they interact with the prototype to complete tasks. While we often use a high-fidelity prototype at this stage, we must resist the tendency to consider the design as close to "done," as this stage of the process is still iterative. In order to get useful feedback and make the product better, we must carefully plan and conduct a usability test session, listen to the users, and make changes in response to design flaws that we find. In this course, you will create a usability test plan, including defining its goals and any metrics you will want to use for your usability tests. Based on that, you will create a usability test protocol by choosing tasks and composing task instructions for your users to follow. You will then recruit a participant to run a usability test session with your high-fidelity prototype and form a plan for what changes you will make to improve your design. The following courses are required to be completed before taking this course:

Human-Centered Design Essentials
Effective User Research
Creating User Personas
Developing a UX Design Concept
Prototyping and UX Feedback

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$100

Evaluating Wines

Course

2 weeks

Online

To fully appreciate wine, you must first experience how to describe wines using sensory perception. In this course, you will be introduced to a standard evaluation protocol for wine tasting and determine what it takes to see, smell, and taste like a professional. You will also discover important species and cultivars as you take a short journey through 8,000 years of historical wine periods. This grape-to-wine foundation will encourage your critical thinking on your journey toward becoming a wine professional. By the end of this course, your fundamental understanding and your practice in tasting will anchor your learning in subsequent courses, in your career, and at the table. For this course, you will be asked to purchase five wines of global economic importance to help you refine your tasting technique.

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$100

Examining Scarcity and Opportunity Cost

Course

2 weeks

Online

Regardless of your specific area of work, as a manager, it will be imperative for you to understand the incentives that people face and how they are likely to respond when constraints change. A solid foundation of microeconomics will give you a competitive advantage. It will help you answer critical management questions such as: Should we expand our capacity? Should we add more staff? How can you figure those things out? In this course, you will begin with a cornerstone of microeconomics: opportunity cost. You will examine its definition as well as applications and explore the hidden cost fallacy, the fixed cost fallacy, and the cost-benefit principle. A good understanding of opportunity cost will help you understand how these principles relate to changes in human behavior and drive decisions. You will examine key concepts of supply and demand and the ways in which they affect business decisions. You will also complete a project in which you apply these concepts to practical questions facing your workplace. You will examine the profit maximizing output rule for producers, define the first law of supply, examine the price elasticity of supply, and define the supply ceteris paribus conditions. You will define the consumer surplus maximizing rule for demanders, the first law of demand, the price elasticity of demand, and the demand ceteris paribus conditions. This course will set the foundation for your microeconomics studies.

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$100

Examining the Uniform System of Accounts for the Lodging Industry (USALI)

Course

2 weeks

Online

An operating statement tells the tale of a hotel's performance, and in this course, you'll begin to decipher this narrative at an overarching level. You'll dissect the hotel operating statement, scrutinizing each major section and the intricate story it weaves. As you delve into the specifics of hospitality lodging accounts, your analysis of the reported figures will deepen, helping you discern the hotel's current situation: How is it yielding profit? Where are its pain points? You might observe that while the hotel's revenues are on an upward trend, its expenses are also climbing. Why is that? What's the underlying cause? Should management adjust its strategy? Even if you're not an accountant or the person responsible for crafting the operating statement, you play a significant role within the hotel property management. The lodging industry employs a unique reporting structure using uniform terms and definitions, known as the Uniform System of Accounts for the Lodging Industry (USALI). This system, while being unique to the hotel industry and not widely taught, is essential for hotel decision makers. You need to build a strong enough understanding of USALI to interpret the numbers and make informed decisions accurately. The operating statement serves as a call to action. Every decision you make has ramifications. The key question is: What will you champion?

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$100

Executing Spacecraft Testing and Integration

Course

2 weeks

Online

The push for deeper space exploration and commercial satellite deployment demands absolute confidence in spacecraft performance. As missions grow in complexity and cost, the ability to rigorously validate spacecraft systems has become a critical differentiator for engineers and organizations alike. In this course, you will examine the root causes of spacecraft failures and leverage advanced testing methodologies to mitigate mission risk. You'll compare prototype, qualification, and environmental testing approaches, distinguishing subsystem-focused strategies from system-level validation. By navigating the challenges of integrating diverse components into cohesive subsystems, you'll gain practical insights into assembling and verifying complete spacecraft systems. Drawing on real-world case studies and proven testing frameworks, you will master risk mitigation strategies and build the expertise to conduct comprehensive validation procedures. By completing this course, you'll be equipped to lead spacecraft testing initiatives that ensure mission readiness and operational reliability, even in the most demanding environments. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Spacecraft Functions and Components
Evaluating Space Technology Ecosystem and Policies
Applying Techniques for Space Hardware Fabrication

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$100

Executive Presence

Course

15 weeks

Online

In this 15-week course, you'll learn by doing to refine your public speaking skills and build confidence in your own presence. By sharing videos of yourself presenting and receiving constructive feedback from fellow students and experts, you'll practice analyzing your performance, repeating, and refining your work in exercises and acting techniques specially designed by Cornell Theatre Professor David Feldshuh.

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$100

Expanding AI Power and Value Through Neural Networks

Course

3 weeks

Online

Good Old-Fashioned AI (GOFAI) is effective for many tasks but has limitations when dealing with complex data patterns. Neural networks (NN), inspired by the human brain, offer a powerful alternative by learning from data patterns and relationships. This course will introduce you to the foundations and architectures of neural networks, enabling you to train, evaluate, and optimize these models to improve performance. You will explore the impact of data volume and model complexity on predictions, ensuring you select the most suitable NN models for various business scenarios. The course also delves into ethical considerations, such as model bias and data privacy, to ensure responsible AI implementation. By examining real-world applications and engaging in hands-on exercises, you will develop practical skills in configuring neural networks and evaluating their performance. This course will equip you with the knowledge to apply these techniques effectively and create an action plan to address ethical concerns, ensuring your AI projects are both effective and responsible. You are required to have completed the following courses or have equivalent experience before taking this course:

Creating Business Value With AI
Exploring Good Old-Fashioned AI
Leveraging Data for AI Solutions

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$100

Expanding Functionality With Libraries

Course

2 weeks

Online

In this course, you will begin using libraries to expand the functionality of your programs, such as using an API to dynamically generate content. You will use multidimensional data with a library to simplify the implementation of your programs. Through this work, you will also discover how to evaluate whether a new library will provide you the functionality you need for your specific problem or implementation. Finally, you will use various methods of programming to load data asynchronously. The following courses are required to be completed before taking this course:

Fundamentals of JavaScript
Writing Programs That Make Decisions
Coding Multi-Part Problems
Solving Problems Using Functions

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$100

Experiencing Wines of California, the Pacific Northwest, and New York

Course

3 weeks

Online

In this course, your United States wine journey will culminate with a wine tasting experience. You will select and compare wines from different areas of the United States, while exploring how the wine market is set up and how to choose the right foods for your wines. Then you will prepare for a casual, at-home wine tasting, analyzing how different people interpret different wines, how wines differ from each other, and comparing your expectations vs perceptions. The following courses are required to be completed before taking this course:

Wine Essentials
Foundations of California, the Pacific Northwest, and New York Wines

Important: Alternatives can be made for those who do not drink alcohol, who are in areas where alcohol purchases or consumption are not allowed, or who are in circumstances where in-person gatherings are either not allowed or not recommended.

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$100

Experiencing Wines of France

Course

3 weeks

Online

In this course, your journey with French wines culminates with a wine-tasting experience. You will select and compare two to six wines from the eight wine regions we studied. In addition to reviewing important wine label terms, you will explore how the French wine market works and the factors affecting wine prices. You will then prepare for a casual, at-home wine tasting, which includes selecting wines to share and determining appropriate food pairings. During your event, you will observe how different people interpret different wines. You will also consider the ways in which the wines are distinct from each other and compare your expectations to your experiences as well as the experiences of your guests. The following courses are required to be completed before taking this course:

Wine Essentials
Foundations of French Wines

Important: Alternatives can be made for those who do not drink alcohol, who are in areas where alcohol purchases or consumption are not allowed, or who are in circumstances where in-person gatherings are either not allowed or not recommended.

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$100

Experiencing Wines of Germany and Austria

Course

3 weeks

Online

One of the best ways to learn is to teach. In the case of wine, one of the best methods of learning comes through sharing. In this course, you learn by working through the process of planning and hosting a wine-sharing event. You begin by selecting three to five wines from Germany and Austria to share. You are then guided through the process of planning the event (in person or virtually), including determining what information to share about each of the wines and how to serve them. Finally, while hosting the event, you will formulate your own opinions about the wines and learn from the experiences of others. By exploring these wines in this unique course, you will expand your palate, spark conversation, and support your lifelong study of wine. Because of the steps required to plan and host your event, we strongly recommend you review the project requirements and plan your time accordingly. The following courses are required to be completed before taking this course:

Wine Essentials
Foundations of German and Austrian Wines

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$100

Experiencing Wines of Italy

Course

3 weeks

Online

It is wonderful to learn and study wines, but your journey is best completed once you experience the wines. In this course, you will consider the wine-producing regions located within the four geographic zones of Italy and select two to four wines to share in a wine event. You will be guided through the process of selecting, sharing, and obtaining others' opinions about the wines you choose. You will deepen your understanding of Italian wines and hopefully be encouraged to continue learning. Because each part of the course project must be completed in order, we recommend you review all the project pages before you start the course to plan your time accordingly. The following courses are required to be completed before taking this course:

Wine Essentials
Foundations of Italian Wines

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$100

Experiencing Wines of Spain and Portugal

Course

3 weeks

Online

This course may not physically take you to Spain or Portugal, but, through the process of selecting, tasting, and sharing wines, your taste buds may believe you've been there. In this course, you will select two to five wines from the countries of Spain and Portugal to share in a wine event. To prepare, you will research the wines and wineries to determine what information to share with your guests. You will then be guided through the process of thoroughly preparing a virtual or in-person wine-sharing event, including how to determine which foods to pair with your wines and which glasses would best showcase your wines, as well as how to obtain others' opinions of the wines. This learning experience is sure to challenge your palate, create conversation, and encourage your study of wines from your region and beyond. Because of the steps required to plan and host your event, we strongly recommend you review the project requirements and plan your time accordingly. The following courses are required to be completed before taking this course:

Wine Essentials
Foundations of Spanish and Portuguese Wines

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$100

Experiencing Wines of the Southern Hemisphere

Course

3 weeks

Online

The Southern Hemisphere offers myriad wines to the world, and now you have the opportunity to experience these wines and share them with others. During this course, you will be guided through the process of planning and hosting an event sharing the wines of the Southern Hemisphere. You will start by selecting wines for others to try, then research and plan what information to share about each wine. Finally, you will host your event and lead your guests in trying each wine and sharing their opinions about the experience. Through your work in preparing and hosting this event, you will deepen your understanding of Southern Hemisphere wines, perhaps find a few favorites to enjoy regularly, and hopefully be inspired to continue exploring the wines of the Southern Hemisphere. The following courses are required to be completed before taking this course:

Wine Essentials
Foundations of Southern Hemisphere Wines

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$100

Experimentation Planning

Course

Online

In this course, you will investigate different strategies to reduce the impact of unknowns and other risk factors on the successful deployment of your product or service idea. You will identify and evaluate a sequence of operational tasks to develop your product or service. Your task sequence will then undergo a peer review to inform the necessary changes to reduce risk and make your plan more viable. You will leave this course with a validated strategy for the development of your new product or service where risk has been reduced. You are required to have completed the following courses or have equivalent experience before taking this course:

Preparing for Digital Transformation
Rapid Ideation
Generating Opportunities for Digital Disruption
Developing and Pitching Ideas
Value Creation and the Business Model Canvas
Prototypes and Pilots

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$100

Exploring Data

Course

2 weeks

Online

Databases are a requirement for virtually all organizations as a way of storing information digitally, with SQL employed as the main programming language to communicate with and manipulate those databases. In this course, you will discover how datasets can be explored and manipulated using SQL. You will go from exploring what SQL is and writing your first query to understanding how to produce categorically targeted summary statistics from a large database. Along the way, you will explore a large dataset, filter and group data based on categorical and conditional preferences, and order that data, thereby yielding valuable insights and exemplifying best practices to bring back to your role.

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$100

Exploring Data Sets With R

Course

2 weeks

Online

When you think about what data analysts and data scientists do on a day-to-day basis, you might have a general understanding of types of conclusions they make, but how do they arrive at those conclusions? The statistical programming language R is widely used in data science; understanding the basics of how it works can help you manipulate and visualize data in a quick, flexible manner, and it may improve your communication with data scientists on your team. In this course, you will explore the basics of statistical programming and develop R skills. As you hone your ability to use commands in R, you will combine those basic skills to complete more complex tasks, such as data manipulation and visualization. Finally, you will examine how to repeat tasks in R, which makes it easier to manipulate large data sets. This course involves many hands-on coding exercises to help you gain confidence in your newfound programming skills. System requirements: This course contains a virtual programming environment that does not support the use of Safari, Edge, tablets, or mobile devices. Please use Chrome, Firefox, or Internet Explorer on a computer for this course.

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$100

Exploring Data Visualization Techniques

Course

2 weeks

Online

In today's world, data fills every corner — from business to science to our daily lives. Yet large swathes of data aren't practical or parseable for humans when presented in their native formats; we rely on faster and more intuitive ways of digesting complex data. One of these methods is data visualization, or the graphical representation of data in the form of charts, graphs, and diagrams. In this course, you will encounter myriad ways to visualize data and provide your audience with a clear understanding of the data's contents. You will explore the fundamental principles of data visualization through the lens of data types, audience analysis, and communication effectiveness. You'll categorize data and select compelling visualization methods while considering your intended audience and message objectives. You'll also gain insight into the strategic implementation of data visualization, including determining when visualization enhances communication and when alternative approaches might be more effective.

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$100

Exploring Executive Compensation and Governance Frameworks

Course

2 weeks

Online

Executive compensation is a critical component of corporate governance, designed to balance the needs of executives, organizations, and stakeholders. This course provides a foundational overview of the governance structures and decision-making processes that shape executive compensation plans in publicly traded, U.S.-based Fortune 500 companies. You will explore the core elements of executive pay packages, including base salary, performance incentives, benefits, perquisites, and contingent payments, while examining how these components align with organizational goals and stakeholder expectations. Through this course, you will evaluate the context in which executive compensation plans are developed and implemented, assess the priorities and influence of key stakeholders, and analyze the tools and strategies used to structure executive pay. By focusing on the governance frameworks and dynamics shaping pay practices, you'll gain the skills to critically evaluate executive compensation programs and understand their implications for organizational performance and accountability. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding Financial Statements
Using Ratio Analysis to Evaluate Financial Performance

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$100

Exploring Foundations of Sustainable Commercial Real Estate Development

Course

2 weeks

Online

Sustainable commercial real estate development now demands a holistic approach that balances environmental, social, and economic priorities. In this foundational course, you will dive into the core principles that define sustainability in the built environment, examining how these pillars intersect at every stage of the development life cycle. By assessing real-world municipal initiatives and stakeholder dynamics, you will gain practical strategies to mitigate the risk of stranded assets and drive long-term value. Through hands-on case studies, you'll develop frameworks to engage key stakeholders and keep sustainability central to your decision making. Ultimately, you will learn how to evaluate development opportunities through a critical, sustainability-focused lens, thus setting a firm foundation for deeper exploration.

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$100

Exploring Good Old-Fashioned AI

Course

3 weeks

Online

Artificial intelligence (AI) has advanced to simulate human intelligence, enabling computers to perform tasks such as understanding natural language, learning from experience, problem solving, and making decisions. This course introduces you to both traditional and modern AI approaches, starting with Good Old-Fashioned AI (GOFAI), which relies on symbolic logic. You'll discover how to teach computers to make predictions and decisions using machine learning techniques, focusing on practical applications that solve real-world problems and creating business value. Through hands-on exercises, you will design and refine machine learning models, including logistic regression and decision trees. You'll develop the skills to build AI systems that can predict outcomes and improve over time. By the end of this course, you will be able to create AI solutions that effectively leverage data to meet specific business objectives. You are required to have completed the following course or have equivalent experience before taking this course:

Creating Business Value With AI

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$100

Exploring Specialty Areas of Business Law

Course

2 weeks

Online

Running a business is, in many ways, a legal undertaking in itself. With so many moving parts and ongoing concerns, several areas of law are touched upon while doing business: employment laws and regulations, real property, litigation, business tax planning, and startup financial structuring. While it's important to draw on expert legal counsel when required, it's equally as important to be informed yourself. The more working knowledge you have of these specialty areas of law, the better you'll be able to identify and discuss them and be prepared to face your pressing issues head on. This course is co-authored by by six legal experts, including Cornell Law School professors and practicing attorneys. Through a rich set of animated videos and a course project that ensures application of the concepts to your own work situation, you'll be ready face legal issues that are of particular relevance to your business.

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$100

Exploring Summarization and Visualization

Course

2 weeks

Online

Summarizing and visualizing text data is a key skill for professionals looking to uncover meaningful insights from large volumes of information. In this course, you will master the tools and techniques to condense and display text data, making complex patterns easier to interpret. Starting with the tidytext package in R, you will tokenize unstructured text data and convert it into structured data for analysis. You will then summarize word distributions within individual documents and bring them to life with visualizations like word clouds. As you progress, you will explore advanced techniques for summarizing and comparing text across multiple documents, using tools such as document-feature matrices. By the end of the course, you will have the skills to compare word usage across texts and track how language patterns evolve over time, helping you reveal deeper trends in your data. You are required to have completed the following course or have equivalent experience before taking this course:

Mastering NLP Fundamentals

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$100

Exploring Sustainable Operations and Maintenance Strategies in Commercial Real Estate

Course

2 weeks

Online

Sustainability in the built environment demands more than just innovative design and construction; it requires a strategic approach to ongoing operations that deliver lasting value. Throughout this course, you will build expertise in orchestrating the crucial transition from construction to day-to-day operations, ensuring that sustainability goals remain front and center. You will explore proven methods for monitoring building performance, implementing robust reporting systems, and driving continuous improvement to optimize resource use and occupant well-being. By developing comprehensive operation and maintenance plans, you'll champion Triple Bottom Line outcomes — balancing environmental, social, and economic priorities — across the entire life cycle of your building projects. With these strategies, you will be equipped to shepherd sustainable operations that deliver measurable impact, positioning yourself as a forward-thinking contributor ready to advance sustainability initiatives in any organization. The following courses are required to be completed before taking this course:

Exploring Foundations of Sustainable Commercial Real Estate Development
Planning Sustainable Commercial Real Estate Projects
Financing Sustainable Commercial Real Estate Projects
Designing Sustainable Sites and Optimizing Water Management Strategies
Designing Energy-Efficient Building Systems in Commercial Real Estate
Selecting Sustainable Materials for Healthy Commercial Buildings

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$100

Exploring the Fundamentals of Forecasting Demand

Course

2 weeks

Online

Accurate forecasting or predictive analytics is an essential component of digital and data-driven businesses. The digital transformation of a company will require forecasting variables such as the time duration required to complete a customer order or verification and the total volume of demand expected in the future. Accurate forecasting requires imagination and creativity to complement models, data, and good processes. In this course, you will practice and develop skills in demand forecasting so that you can tackle forecasting tasks in complex time-series data sets that include seasonality and trends as well as causal or regression-based forecasting methods for other types of data sets. The following course is required to be completed before taking this course:

Designing Digital and Data-Driven Business Operations

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$100

Exploring the Legal Principles of AI

Course

2 weeks

Online

This course provides you with foundational knowledge about how AI works along with its advantages and limitations. You will examine predictive and generative AI systems and consider how they create risks like misinformation and bias. You'll explore AI's most pressing ethical and legal challenges, including issues like defamation, discrimination, premature automation, and the rise of counterfeit personas. You'll also access two critical frameworks — the risk-based and rights-based approaches — to help assess AI's ethical impact. You'll analyze real-world case studies in fields like healthcare and policing to understand how these frameworks can guide responsible AI use and protect fundamental rights. By the end of this course, you will have developed a solid foundation in evaluating AI's ethical and legal implications. You'll be prepared to critically assess AI's role in your organization, advocate for ethical policies, and responsibly integrate AI into your professional field.

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$100

Exploring Your System's Architecture

Course

2 weeks

Online

In this course, you will bring together disparate system functions that have been described in isolation to show how they all might operate together. You will explore what different kinds of interactions might occur in a way that brings your whole team together to create a cohesive solution that truly meets the challenge's needs. Then you will interpret a flexible tool called the Functional Flow Block Diagram that will add value throughout your design-build-test process.

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$100

Extracting Insights From Data

Course

2 weeks

Online

The degree to which business decisions are informed is dependent on the accuracy of related analytics reports, which requires that you assess performance regularly using the latest data. Standardized SQL code is often implemented to ensure that summary reports are up to date for businesses, but this process can be a challenge for teams. Instead, in this course, you will assess how to extract insights from data more efficiently using a variety of new tools. You will work with time-stamped data and explore how large, intricate queries can be simplified and more easily debugged. Along the way, you will discover how to approach queries using conditional logic and temporary tables, empowering you to resolve complex problems efficiently. The following courses are required to be completed before taking this course:

Exploring Data
Integrating Data From Multiple Tables

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$100

Facilitating Staffing Decisions

Course

2 weeks

Online

HR professionals need to adapt to changing objectives and market conditions to recruit, select, and retain employees with the necessary skills to further organizational goals—all while steering clear of legal and other risks. Professor John Hausknecht draws on his research, teaching, and consulting experience in staffing to provide a relevant and rigorous overview of the field. He offers numerous practical examples to help build the skills needed to staff modern-day organizations and grounds his recommendations in the latest research findings.

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$100

Facilities Management

Course

2 weeks

Online

In commercial real estate, managing the upkeep of the physical asset is critical for multiple reasons, including occupant safety, meeting legal occupancy requirements, functionality of systems, efficiencies of systems, productivity of occupants, maintaining asset value, and more. Successfully optimizing the functionality of a building requires a strategic approach to maintenance activities and equipment selection, as well as continually seeking new technologies, devices, and practices to improve building performance and reduce departmental expenses. In this course, you will access important building management strategies and best practices, professional expert interviews, and exercises that bring various strategies to light. This course has been designed to simulate the way in which asset managers, building managers, and other stakeholders gather, analyze, and use various forms of building maintenance information to make decisions. Throughout this course, you will develop a robust tool kit of skills and resources to deal with property management issues including labor, code, financial management, and renovations. As you build your knowledge and skills in facilities management, you will be able to offer valuable recommendations and ask pertinent questions that will improve any asset's physical functionality and enhance the business's financial performance.

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$100

Family Business Leadership Fundamentals

Course

2 weeks

Online

Leading family businesses requires unique perspectives and strategies to help you thrive. By gaining insights into the particular challenges that family-owned businesses face, you can prepare yourself and your business for difficulties and reach your goals. In this course, you will analyze how family, business, and ownership overlap to identify where confusion or tension may arise among these groups. You will also create a family diagram and use it to understand more about how patterns emerge across generations. You will then prepare to have a conversation with a family member about the family history to which you are not privy. Finally, you will assess what governance looks like in a family business, drafting recommendations for improvements to governance systems. By the end of the course, you will have fundamental analysis tools specific to the family-business context to support you toward success.

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$100

Fashion Line Product Development

Course

2 weeks

Online

When you think about fashion, you often imagine a fashion line displayed at a store or coming down a runway. The development of the fashion line is a process that begins long before clothing is constructed and placed on a model. Product line development involves a significant amount of planning on the part of the designer as well as the other fashion professionals involved in the process. In this course, you will develop a fashion product line, either for your own brand or for a brand of your choice. You'll start by identifying the target market, brand, and product type toward which you will design. Once you establish this foundation, you will develop the concept for your line and get feedback from your peers. You will use this feedback to conceptually design a six-piece fashion product line and an accompanying line sheet. You are required to have completed the following course or have equivalent experience before taking this course:

Fashion Trends and Forecasting

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$100

Fashion Trends and Forecasting

Course

2 weeks

Online

What does it mean for something to be "on trend"? In fashion, trends guide everything from design to consumer behavior, evolving and changing over years and even decades. Trend forecasting is how industry experts predict what new trends will become popular with consumers and how existing trends will evolve over time. A knowledge of trend forecasting is necessary for staying relevant in fashion, whether you are working for an established fashion house or starting your own line. This course will guide you through the trend forecasting process so you can create a relevant trend forecast, be it for your own fashion brand, a large industry brand, or a trend forecasting service. You will research current fashion trends using primary and secondary sources to determine what trends will be prominent with consumers. This research will be used to choose a trend for your trend forecast report. You will then gather the data from your research and, using the GRAB method, interpret your findings around a target market of your choice. Once your data is collected and synthesized, you will use your findings to complete your trend forecast report.

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$100

Feasibility and Market Analysis

Course

2 weeks

Online

Is the value of your proposed property greater than its cost? Can you confidently forecast revenues for both new and existing properties? The ability to produce accurate estimates of rents, occupancy, and absorption is essential in making real estate investment and financing decisions. In this course, you will explore the process of accurately forecasting real estate occupancy for properties facing significant new competition. You will forecast revenues and expenses using contemporary techniques, including real estate cash flows and benchmarking analysis. Given that forecasts are only as accurate as starting assumptions, you will also investigate how to use data to support your forecasts. By the end of this course, you will have the strong foundation needed to create a successful and rigorous feasibility study and to use your skills to produce accurate, supportable forecasts. You are required to have completed the following courses or have equivalent experience before taking this course:

Real Estate Investment Decisions
Financing Real Estate Investments

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$100

Federal Requirements for Emergency Room Screening and Stabilization

Course

2 weeks

Online

Hospitals in the United States — especially private hospitals — have an unpleasant history of refusing to treat patients who are perceived as being unable to pay their bills. To address these issues, Congress passed a statute called the Emergency Medical Treatment and Labor Act, or EMTALA. The purpose of the statute is to provide for universal rights regardless of ability to pay or citizenship and to ensure screening for an emergency or labor. As a statutory right, EMTALA acts to reinforce our healthcare system by ensuring critical access to all. In this course, you will explore the duty that healthcare organizations have to screen and treat patients in the emergency room setting. You will examine what constitutes an emergency and what the penalties are for failing to meet EMTALA obligations. There are some instances when it is appropriate to transfer a patient to another healthcare facility; you will explore those requirements as well. You will also discover the infrastructure required to comply with these healthcare obligations and examine the costs of uncompensated care to the healthcare organization as well as the community at large.

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$100

Finance and Accounting Principles

Course

2 weeks

Online

At the heart of any business is the ability to track, invest, and manage money. Without the ability to do these three things successfully and honestly, a business will not survive, no matter how good their product or service is. A clear understanding of how money flows into and out of an organization allows us to attract investors, identify investment opportunities, decide with what organizations to form relationships or partnerships, and even manage your own personal finances. In this course, you will examine the different roles of accounting and finance and how each influences a business. You will analyze the financial documents used by accounting and finance in all businesses: the income statement and the balance sheet. Understanding the numbers on these documents will allow you to interpret financial information to inform decision making in numerous personal and professional capacities.

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$100

Financial Analysis of Hotel Investments

Course

2 weeks

Online

Investing in hotel real estate is a complicated and rewarding endeavor. To be successful, hotel investors must be able to determine the financial interests of those involved in any project.

In this course, Professor deRoos demonstrates several analytical tools used by real estate professionals to evaluate hotel investments. You will explore how owners, operators, and lenders evaluate potential hotel projects. Using an Excel-based tool, you will estimate the return on investment and return on equity for a hotel investment. Debt and equity financing are critical to every project and in this course, you will learn how to estimate the size of a mortgage loan given the lender's requirements. With real-world examples, practical tools, and opportunities to practice, you will develop the skills necessary to structure your own hotel real estate investments.

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$100

Financial Decision Modeling

Course

2 weeks

Online

Machine learning and artificial intelligence are revolutionizing many fields, including quantitative finance and financial decision making. These technologies offer the possibility of developing advanced approaches to model market behavior and predict optimal trade decisions using various investment tools. In this course, you will discover how to use the Julia programming language for quantitative financial decision making. You will be introduced to tools like Markov models, Markov decision processes, reinforcement learning, and Q-learning. To apply this knowledge, you will get firsthand experience with the process of building a trading bot. By the end of the course, you will be able to model and analyze investment decision making and develop automated trading systems using these tools. You are required to have completed the following courses or have equivalent experience before taking this course:

Quantitative Modeling of Fixed Income Debt Securities
Equity Asset Pricing Using Stochastic Models
Analysis of Equity Derivatives at Expiration
Analysis of Equity Derivatives Before Expiration
Optimizing Portfolio Allocation

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$100

Financial Planning, Valuation and Dilution

Course

2 weeks

Online

To evaluate an investment opportunity, savvy investors rely on a company's records of its ownership percentages, equity dilution, and the value of equity issued in each round of financing. These records are kept in a company's capitalization table, or cap table, which is a record of the different rounds of investment. In this course, you will utilize and complete a cap table template to create and record a sample startup's financial records. Then, you will use the cap table to assess and analyze a series of financial outcomes based on a set of differing scenarios. Lastly, you will compute and evaluate approaches to valuation such as discounted cash flow and public market multiples based on estimates of future cash flow. This will position you to negotiate new rounds of financing and analyze the impact of new rounds on existing shareholders. You are required to have completed the following courses or have equivalent experience before taking this course:

Startup Viability and Funding Options
Pitching Your Business Opportunity
Protecting Your Interests

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$100

Financing Real Estate Investments

Course

2 weeks

Online

Real estate investment is a popular way to accumulate wealth, but you don't have to be rich to get started. That's because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the financing equation to understand what equity and debt partners want, how to structure financing for a high likelihood of approval and rate of return, and how to perform analyses that are critical to success. Not only will these analyses upgrade your skills, the sophisticated spreadsheet tools you use can be applied immediately to real-life opportunities. You are required to have completed the following course or have equivalent experience before taking this course:

Real Estate Investment Decisions

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$100

Financing Sustainable Commercial Real Estate Projects

Course

2 weeks

Online

Financial strategy is the heartbeat of sustainable development. In this course, you will explore the critical financial frameworks that drive project feasibility, leveraging sustainability as a tool to strengthen overall outcomes. By applying Triple Bottom Line (TBL) analysis, you will evaluate project viability and gain firsthand experience with the innovative green financing options reshaping the industry. You'll also analyze ROI opportunities unique to sustainable design, skillfully balancing immediate returns with long-term value creation. By synthesizing environmental and social benefits with traditional financial metrics, you'll develop comprehensive feasibility analyses that support smarter, more impactful investment decisions. The following courses are required to be completed before taking this course:

Exploring Foundations of Sustainable Commercial Real Estate Development
Planning Sustainable Commercial Real Estate Projects

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$100

Financing Your Business

Course

2 weeks

Online

In this course, you will explore options to finance all aspects of your product business. You will examine how to obtain financing for business operations and how to create inventory and product. You will then explore the post-purchase customer ownership cycle, including presale, selling straight to a retailer, or selling through a retailer. You will then apply this by building a multi-page spreadsheet to compare your options. Finally, you will examine types of pitches along with the components of an effective pitch. You will design your pitch using a storyboard template and then participate in a pitch competition to obtain financing for your product. You are required to have completed the following courses or have equivalent experience before taking this course:

Building and Validating Prototypes
Developing Product Specifications
Launching Small-Scale Production
Managing High-Volume Production
Sourcing a Manufacturer
Creating a Distribution and Marketing Strategy

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$100

Finding Patterns in Data Using Association Rules, PCA, and Factor Analysis

Course

2 weeks

Online

Visualization is one of the most simple and effective ways to find patterns in data. These patterns include: What is the general range and shape of the data set? Are there any clusters of observations? Which variables correlate with each other? Are there any obvious outliers? As your data set grows in terms of the number of data points and variables, however, it becomes increasingly difficult to visualize all this information at once. At most, you can plot data points on a three-dimensional axis and add further distinctions of size, color, shape, and so on. Yet this can easily become too busy and difficult to read. How, then, do we find patterns in really big data sets? In this course, you will explore several powerful and commonly utilized techniques for distilling patterns from data. You will implement each of these techniques using the free and open-source statistical programming language R with real-world data sets. The focus will be on making these methods accessible for you in your own work. You are required to have completed the following course or have equivalent experience before taking this course:

Understanding Data Analytics

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$100

Finding Patterns in Data Using Cluster and Hotspot Analysis

Course

2 weeks

Online

When you have large groups of objects, it is often helpful to split them into meaningful groups or clusters. One example of this would be to identify different types of customers so that a company can more efficiently route their calls to a helpline. As a second example, suppose an automobile manufacturer wanted to segment their market to target the ads more carefully. One approach might be to take a database of recent car sales, including the social demographics associated with each customer, and segment the population purchasing each type of automobile into meaningful groups. Specialized approaches exist if your data contains information that relates to time and geography. You can use this additional information to identify geographical and temporal hotspots. Hotspots are regions of high activity or a high value of a particular variable. These results can help you focus your attention on a particular region where a problem is occurring more than usual, such as the incidence of asthma in a large city. In both cluster and hotspot analysis, the results can help you discover new and interesting features, problems, and red flags regarding the data being analyzed. In this course, you will explore several powerful and commonly utilized techniques for performing both cluster and hotspot analysis. You will implement these techniques using the free and open-source statistical programming language R with real-world data sets. The focus will be on making these methods accessible and applicable to your work. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding Data Analytics
Finding Patterns in Data Using Association Rules, PCA, and Factor Analysis

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$100

Fine-Tuning LLMs

Course

2 weeks

Online

In this course, you will discover how to adapt and refine large language models (LLMs) for tasks beyond their default capabilities by creating curated training sets, tweaking model parameters, and exploring cutting-edge approaches such as preference learning and low-rank adaptation (LoRA). You'll start by fine-tuning a base model using the Hugging Face API and analyzing common optimization strategies, including learning rate selection and gradient-based methods like AdaGrad and ADAM. As you progress, you will evaluate your models with metrics that highlight accuracy, precision, and recall, then you'll extend your techniques to include pairwise preference optimization, which lets you incorporate direct user feedback into model improvements. Along the way, you'll see how instruction-tuned chatbots are built, practice customizing LLM outputs for specific tasks, and examine how to set up robust evaluation loops to measure success. By the end of this course, you'll have a clear blueprint for building and honing specialized models that can handle diverse real-world applications. You are required to have completed the following courses or have equivalent experience before taking this course:

LLM Tools, Platforms, and Prompts
Language Models and Next-Word Prediction

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$100

FinTech Disruptions

Course

2 weeks

Online

In this course, you will define what FinTech is (and what it's not). You will explore the key disruptions that have led to the current FinTech industry landscape. You will then apply the lessons of disruption to a challenge facing your organization. Additionally, you will examine some of the key players in the FinTech ecosystem and perform a Porter's Five Forces analysis on a related product or service: one of your own organization's offerings, or that of another firm. Then you will do a competitive market analysis on your own organization, or someone else's, to help you anticipate potential areas for risks and opportunities.

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$100

Food Allergies and Intolerances

Course

2 weeks

Online

From gluten-free diets to lactose sensitivity, an increasing number of adults and children have to actively manage food allergies or food intolerances. In fact, every three minutes an allergic reaction to food sends someone to the emergency room. The last thing you want to happen in your kitchen, restaurant, or manufacturing facility is for a customer to mistakenly ingest a food allergen. In this course, you will be guided through the key steps to assess, manage, and communicate about food allergens. You will first explore the symptoms of food allergies and food intolerances, examining the foods most likely to cause allergic reactions or intolerances. Additionally, you will identify "hidden" ingredients that flag the presence of an allergen. Finally, you will devise a plan to manage food allergens in your facility or home kitchen. You might already be practicing effective cleaning and organization or Good Manufacturing Practices, but this course will provide you with ways to reduce the chance of cross-contact with allergenic food products. By the end of the course, you will draft a script that you can use with customers or guests to enable you to safely serve and effectively communicate to those with food allergies or intolerances.

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$100

Food Processes Based on Mass Transfer

Course

2 weeks

Online

In this course, you will explore mass-based unit operations used in the food processing industry, examining the industry tools, techniques, and processes that harness the physico-chemical properties and kinetics of molecules to transform raw food materials into the diverse products on our market shelves. You will evaluate the strategies and technological innovations commonly employed to optimize evaporation, dehydration, membrane separation, and extraction procedures. You will also observe how variables like product viscosity and heat sensitivity play a role in the selection of certain systems over others. By comparing the requirements and formulations for each mass transfer method, you will gain insight into the most effective ways to ensure the quality, safety, and sustainability of processed food commodities.

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$100

Food Processing and Packaging

Course

2 weeks

Online

When envisioning the look and feel of your new food product packaging, it is important to consider not just the design but also the safety and quality needs associated with the food processing and packaging process. In this course, you will explore the different methods and techniques of food processing and packaging to determine which are appropriate for different food products. You will consider the numerous factors that contribute to a processing and packaging decision such as access, capital, feasibility, shelf life, and market preferences. Leveraging these factors and more, you will be able to determine the appropriate methods for your food product or innovation and map out the specifications needed for your product prototype. You are required to have completed the following courses or have equivalent experience before taking this course:

Market Research and Product Development
Food Safety and Quality

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$100

Food Processing Fundamentals

Course

2 weeks

Online

Whether you're an aspiring chef or food scientist, or simply curious about what happens in the kitchen and the factory that creates your favorite foods, in this course, you will explore the operations of the food processing industry. You'll have the opportunity to examine the design and construction of commercial food processing equipment, the principles of machine and facility design, process controls, sanitation practices, and the art of food packaging. As you delve into the applications of traditional and emerging facility procedures, technologies, and planning, you will discover how industry professionals navigate the many options and decisions required for the development of a successful food processing facility and put control mechanisms in place to keep operations running efficiently. You'll also gain a deeper understanding of the best ways to verify the effectiveness of sanitation and CIP (cleaning in place) schemes, which are key to ensuring safe, healthy products. Finally, you will evaluate the purpose and optimization of food packaging for various products.

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$100

Food Safety and Quality

Course

2 weeks

Online

Food innovators often introduce new and exciting quality products to the food industry. While ensuring the quality is right and consistent, food innovators must also ensure their products are safe and that they meet all federal and state safety standards. In this course, you will explore the different types of safety hazards that can exist in food products that can lead to human injury or illness. Using a hazard assessment tool, you will consider the full food production process and identify the potential physical, biological, and chemical hazards of a food product and how these potential hazards can best be prevented or controlled. Once you have determined the key quality attributes that should be defined for a food product, you will create an initial indication of the metrics for each. By the end of this course, you will be prepared to integrate both food safety and quality consideration into the decisions surrounding product formulation, processing method, packaging material, and product shelf life. You are required to have completed the following course or have equivalent experience before taking this course:

Market Research and Product Development

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$100

Forecasting and Availability Controls in Hotel Revenue Management

Course

2 weeks

Online

Successful revenue management strategies hinge on the ability to forecast demand and to control room availability and length of stay. This course explores the role of the forecast in a revenue management strategy and the positive impact that forecasting can also have on staff scheduling and purchasing. Authored by Professor Sheryl E. Kimes from Cornell University's School of Hotel Administration, during this course you'll get a step-by-step approach to creating an accurate forecast as you learn how to build booking curves, account for "pick-up", segment demand by market, group, and channel, and calculate error and account for its impact. You are required to have completed the following course or have equivalent experience before taking this course:

Introduction to Hotel Revenue Management

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$100

Forecasting Supply Chain Demand

Course

2 weeks

Online

Supply chain analytics are everywhere. Consider the similarities between a grocery list and a demand forecast: Before going to the store, you note which groceries you already have in your home. Next, you think about how much of each item you used in the past. Based on this information, you can predict how much of each item you need to purchase. In this micro example, you are acting as a supply chain analyst. As you look at the implications of a larger-scale supply chain analysis, you'll grasp the complexity that organizations face in making accurate demand forecasts. When grocery shopping, if you make mistakes, you can just go on another trip and correct the purchase. In business situations, however, a mistake could mean a significant loss. In this case, you want to make decisions in a scientific and proven way. In this course, you will measure performance based on an existing dataset. You will then determine the best forecasting method based on the given data. Finally, you will expand the application of this data by calculating a forecast for future demand and considering holistic approaches for mitigating risk, applying practical skills to incorporate into your future work with supply chain analytics.

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$100

Formulating Hospitality Strategy

Course

2 weeks

Online

Formulating an effective strategy requires that an organization ask the right questions and then answer them thoughtfully and thoroughly. This course raises and helps you answer some of the most critical interrelated questions, such as: How does my company choose the right strategies to define where and how we will compete? What is my firm's vision and mission? How does my firm create value? You will begin by exploring the importance of direction setting in the strategy formulation process. You will then examine general business-level strategies focused on creating value, such as cost advantage and differentiation, by answering how your firm competes at the level of the hotel or business unit. In addition, you will examine corporate strategies like diversification, concentration, and vertical integration, which help organizations answer the question of where to compete in related and unrelated industries. Given that no two strategies are alike, you will classify both business and corporate strategies into common strategic characteristics to help you better identify your own organization's competitive positioning, as well as those of the competitors. What's more, you will explore the structure of an industry as the definition of industries and the competitive playing field continue to evolve and change. You are required to have completed the following course or have equivalent experience before taking this course:

Fundamentals of Hospitality Strategy

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$100

Fostering a Coaching Culture

Course

2 weeks

Online

Coaching, as both an industry and an employee development tool, is growing in prominence and importance. Responsibility for coaching is increasingly falling to HR professionals, who can be called upon to coach employees directly, train managers to be better coaches, build coaching capability within the organization, and identify external coaching resources. In this course, you will begin practicing skills and behaviors exhibited by effective coaches. The course situates coaching within the broader context of employee development, enabling you to analyze workplace situations and diagnose when coaching is an appropriate developmental tool. You'll gain insight into how both institutional awareness and self-awareness are needed to foster and support successful coaching efforts.

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$100

Fostering a Culture of Service Excellence

Course

2 weeks

Online

In this course, you will distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of communicating a clear vision to both internal and external customers and share vision statements for your ideal service culture that reflect your organization's key values. Finally, you will identify workplace challenges and formulate an action plan to close gaps between specific components of your current and ideal service cultures.

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$100

Fostering an Inclusive Climate

Course

2 weeks

Online

Inclusion is a relational construct. It's ultimately about how your team functions and performs based on the quality of social connections, openness to learning, agility, and depth of decision making. How can you foster greater inclusion within your workgroup? Throughout these modules, you will be asked to reflect upon your own experiences and apply the lessons in the modules in your own role. You will examine the concept of climate, specifically inclusive climates, as well as learn about the specific behaviors and skills you need to demonstrate in order to be successful in shaping an inclusive climate.

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$100

Fostering Productivity and Culture in Hybrid Teams

Course

2 weeks

Online

Culture and productivity are deeply intertwined. Studies show that successful experiences in a workgroup scenario can have a positive impact on a person's satisfaction with life outside of work. This element of well-being is known to reduce turnover and increase productivity overall. The same is true for job satisfaction: Positive interactions result in job satisfaction, which leads to greater productivity for organizations. In this course, you will examine recommended practices for yielding the best results from the critical intersection of culture and productivity in a hybrid workgroup. By applying these concepts in your hybrid workgroups, you can optimize your organization and foster productivity and culture in your teams. You are required to have completed the following courses or have equivalent experience before taking this course:

Hybrid Work Models

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$100

Foundations of California, the Pacific Northwest, and New York Wines

Course

3 weeks

Online

This course will break down the four biggest growing and producing regions in the United States: California, Washington, Oregon, and New York. Each state has its own unique history, landscape and laws. You will explore the history of each region, as well as analyze the unique geographic features of each state and how they impact the wine. You will also read and interpret wine labels to better select wines from each region. The following course is required to be completed before taking this course:

Wine Essentials

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$100

Foundations of Ethical Reasoning

Course

2 weeks

Online

Ethical reasoning can be a pinnacle of decision making in business. In this course, you will survey the role that ethics play in society and gain a foundation for making good ethical decisions. You'll begin by identifying the similarities and differences between ethics and the law and examine myths and misunderstandings about ethics. You'll then investigate the contributions and insights from a number of major Western ethical traditions and use that analysis to inform your own ethical decision-making process. By the end of this course, you will be able to categorize and evaluate various situations and identify the relevant ethical considerations.

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$100

Foundations of Financial Statements

Course

2 weeks

Online

This course provides a foundation in financial accounting and examines the expansion of the field as it relates to the evolution of business' accounting needs. Students will be able to speak intelligently about accounting entities, assets, and claims, along with how they are represented on an income statement and balance sheet. It then examines the application of financial statement ratios and the ways in which data can be utilized for the internal and external evaluation of a company's financial position, performance, and prospects. Students will apply financial statement ratios to analyze how profit is generated and make determinations on a company's liquidity and solvency. Finally, this course will look at non-profit organizations and the implications of restricted funds versus for-profit companies and unrestricted funds.

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$100

Foundations of French Wines

Course

3 weeks

Online

This course will guide you in exploring eight important wine regions of France: Alsace, Bordeaux, Burgundy, Champagne, Loire Valley, Rhône Valley, Languedoc-Roussillon, and Provence. You will start with an overview of the French wine laws and classification system, then you will begin your study of each region. Within each region, you will consider its unique history with winemaking, how the climate affects grape growing and winemaking, the grape varietals and wine styles most associated with that region, and its unique classification system and labeling requirements, You will finish your course by selecting a winery from four of the regions and researching them, along with a specific wine from each, to summarize how these varied aspects of wine production — climate, viticulture, winemaking practices, and classifications — work together to produce the great French wines that are known and respected worldwide. The following course is required to be completed before taking this course:

Wine Essentials

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$100

Foundations of German and Austrian Wines

Course

3 weeks

Online

The remarkable variety and exceptional quality of German and Austrian wines may surprise you, but they will not disappoint. To get to know the wines of Germany and Austria, this course sets up a unique opportunity to dive into the contexts, varietals, and characteristics of wines from these regions. Throughout the course, you will explore the similar wine histories, climates, and geographies of Germany and Austria and consider how they influence the grapes grown and wines produced in these regions. By identifying the varietals grown there, you will draw connections through your evolving expertise and set an exciting foundation for further education on regional wines and their individuality. You will also analyze and discover how to interpret wine labels from these countries to enable you to select wines to experiment with, discuss, and enjoy. The following course is required to be completed before taking this course:

Wine Essentials

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$100

Foundations of Hotel Planning

Course

2 weeks

Online

Before developers and designers can successfully design a full-service hotel, they must have a strong grounding in foundational concepts relevant to the hospitality industry. These include market segmentation, hotel types and classifications, hotel branding, and the players involved in a typical hotel project. This course prepares participants for further studies in the specifics of hotel planning by considering how market needs drive the design process, how the "chain scale" system works, how branding decisions affect the planning process, and how successful hotel projects are coordinated. With extensive experience as a lecturer, researcher, and consultant, Professor Stephani Robson brings hotel planning to life with a wealth of content backed by activities designed to help you embrace and apply these concepts to your next project.

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$100

Foundations of Italian Wines

Course

3 weeks

Online

Taken as a whole, Italian wines are dynamic and offer a wide variety within the different growing regions of the country. In this course, you will explore the history of viticulture and winemaking in Italy and analyze the unique geographic features of the regions and how they impact the various wines. You will also read and interpret wine labels to select wines to meet a desired experience. The following course is required to be completed before taking this course:

Wine Essentials

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$100

Foundations of Metabolic Health

Course

2 weeks

Online

Health is an intricate and multi-dimensional concept that encompasses more than just the absence of illness. It involves physical, mental, and social well-being, and it varies in definition across cultures and medical disciplines. Metabolism, on the other hand, refers to the biochemical processes that occur within living organisms to maintain life. In this course, you will examine metabolism and its role in energy balance, homeostasis, and the body's response to dietary intake and physical activity. You will discover metabolism's significance to an individual's overall health. You will explore how metabolic health specifically addresses the body's efficiency in managing metabolic processes and coping with stressors such as diet, exercise, and sleep. You will also consider how the absence of conditions like obesity, insulin resistance, and hypertension can be indicators of metabolic health.

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$100

Foundations of Precision Nutrition

Course

2 weeks

Online

In this course, you will delve into the emerging field of precision nutrition and discover how biological variations and environmental factors shape individual dietary responses. You'll explore why traditional "one size fits all" approaches are giving way to personalized interventions backed by cutting-edge evidence. Armed with this understanding, you will master the fundamental concepts and terminology of precision nutrition, building the framework for advanced discussions. You'll trace nutritional science's evolution from general dietary guidelines to today's sophisticated, personalized approaches. With this foundation in precision nutrition principles, you will explore the complex world of dietary response variations, both within individuals and between different people. You'll examine key factors including genetics, microbiome composition, and metabolic differences, along with environmental influences like lifestyle, culture, and food access.

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$100

Foundations of Southern Hemisphere Wines

Course

3 weeks

Online

The wine industry in the Southern Hemisphere is part of the growing and dynamic "new world" wine industry. Southern Hemisphere wines include those based on the traditional international varieties as well as wines based on signature varietals you will only find in their respective countries. In this course, you will explore the foundations of high-quality wines coming from five of the highest-volume wine-producing countries in the Southern Hemisphere: Argentina, Australia, Chile, New Zealand, and South Africa. You will start with the consideration of the climate of these areas, remembering that Vitis vinifera is best grown between the 30th and 50th parallels of both the Northern and Southern Hemispheres. You will explore the grape varieties and wine styles associated with each of our countries of focus, and you will combine all that you discover to research a specific winery and wine from each country. The following course is required to be completed before taking this course:

Wine Essentials

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$100

Foundations of Spanish and Portuguese Wines

Course

3 weeks

Online

In this course, you will explore the history of viticulture and winemaking in Spain and Portugal. By analyzing the unique geographic features within the countries, you will gain insights into the many factors that impact which grape varieties are grown and the characteristics of the wines produced. You will also consider the many styles of wines from these countries and prepare to read and interpret wine labels to select wines to meet a desired experience, sparking discussion and engagement for you and your guests. The following course is required to be completed before taking this course:

Wine Essentials

Exploring Data
Integrating Data From Multiple Tables
Extracting Insights From Data

Identifying and Framing a Challenge

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$100

Gender Bias and Negotiation Strategies

Course

2 weeks

Online

Research indicates that women - even high-ranking women in leadership positions - face a fundamental obstacle when negotiating: Women come to the negotiation table with lower perceived status and less power than men. Women must tread carefully in attempting to level the playing field, though, because negotiating with a stereotypically “male” style could result in social consequences that negatively affect the outcome of the negotiation. The burden is on women, therefore, to skillfully adapt their negotiation style to suit the styles of other negotiators and the context of the situation. As women in leadership roles ascend the ranks of their organizations, they face increased responsibilities to negotiate successfully for their teams and institutions as well as themselves. This course, designed specifically for women in leadership by Deborah Streeter, the Bruce F. Failing, Sr., Professor of Personal Enterprise at Cornell, challenges learners to evaluate their negotiation style through the lenses of gender and power and use their emotional intelligence to tailor their style to any situation. Learners will explore advanced negotiation techniques that help women capitalize on their strengths and avoid triggering the double bind in negotiations.

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$100

Generating Opportunities for Digital Disruption

Course

Online

In this course, you will apply a number of daily ideation techniques to evolve the use of digital tools in your organization. You will evaluate your business model and determine where you can integrate digital tools to better meet your customers' needs and increase profitability. You will then identify niche digital marketplaces that are opportunities to fulfill unmet customer needs. In the culmination of this course, you will gain an extensive toolkit for developing new ideas throughout your organization or for your entrepreneurial ventures. You are required to have completed the following courses or have equivalent experience before taking this course:

Preparing for Digital Transformation
Rapid Ideation

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$100

Generating Profit in the Era of Sustainability

Course

3 weeks

Online

In this course, you will explore how values-informed purchasing and investment decisions, along with generational shifts in investment and consumption patterns, create opportunities for companies that adapt to trends in sustainability. You will also examine ways in which regulatory changes, growing scrutiny, and increased pressure by civil society create growing markets for products and services that have fewer impacts on people and the planet than conventional products and services. Building on this base, you will identify how investment decisions can influence societal outcomes and how private, return-seeking capital can improve social and environmental outcomes by fostering more sustainable business activities. By the end of the course, you will be prepared to propose sound sustainability initiatives or new sustainable business ventures that you believe represent real opportunities for a company like yours to increase its profitability. You are required to have completed the following courses or have equivalent experience before taking this course:

Evaluating a Corporate Sustainability Strategy
Sustainability Risk Management

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$100

Generating User-Centered Solutions

Course

3 weeks

Online

In this course you will build on the extraction and interpretation of emotional data generated while unpacking observations. You will work through the personas that you previously defined and situate these in context diagrams that examine the relationships between individual users and the problem space. You will also use emotional relationship data maps and flow of thoughts to create capabilities diagrams that crystallize the needs your system must address. With an actionable model of your problem in place, you will engage in a series of brainstorming sessions that use as their core inspiration the personas, capabilities diagrams, and context diagrams. From this process you will gather ideas that will propel you toward the creative solutions in your problem space. The following courses are required to be completed before taking this course:

Identifying and Framing a Challenge
Gathering User Emotions
Crafting User Narratives

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$100

Generative AI and Transformer Models

Course

2 weeks

Online

With today's advancements in technology, the realm of generative AI has become more and more prominent. In this course, you will explore the foundation for creating transformer models to generate text and images. You will be guided through each process to generate text using transformers, generate images from images, and generate images from noise. You will be introduced to the building blocks that make up transformers as well as to options for fine-tuning your model to achieve better output results. Through activities and a hands-on project, you'll practice implementing your own generative models and gain the skills and understanding to support your work. The following courses are required to be completed prior to starting this course:

Problem-Solving With Machine Learning
Estimating Probability Distributions
Learning With Linear Classifiers
Decision Trees and Model Selection
Debugging and Improving Machine Learning Models
Learning With Kernel Machines
Deep Learning and Neural Networks

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$100

Course

2 weeks

Online

During this course, you'll learn how to make sure your business and your sales team is spending their time wisely on the accounts that will help maximize your sales. The course is divided into three main topics:

Prioritizing your accounts
Aligning your efforts with your highest-value opportunities
Maximize your time spent selling

Each topic will be reviewed in depth, giving real world examples and exercises that can be applied in your business.

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$100

Getting the Most Out of Your Business Relationships

Course

2 weeks

Online

In essence, your organization is a nexus of relationships that coordinates key assets and capabilities to help you achieve your strategic ambitions and raise your profits. More than just the traditional view of a supply chain, this nexus can also encompass strategic partners, licensors of intellectual property, and firms that supply support services of any type, such as advertising, legal services, and more. These core relationships are vital to your ability to create and capture value, and so it is crucial to keep them as healthy as possible. How can you best nurture positive business relationships, especially over the long run? How can you recognize when a relationship is at risk of becoming adversarial, and what should you do about it? In this course, you will evaluate the state of your business relationships through a comprehensive assessment process. Your analysis will enable you to gain a clearer understanding of each relationship's importance to your value creation efforts and how your organization would be affected if the relationship goes wrong. You will then clarify the expectations from both sides of the relationship, potential opportunities that are not being capitalized on, the goals for mutual success, and what to keep an eye on in the future. Armed with this knowledge, you will be prepared to strategize to improve and maintain the wellbeing of key business relationships through an action plan specifically tailored to the needs of each relationship.

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$100

Getting Visibility Into Network Conditions Using SDN

Course

Online

To make critical decisions for their teams and clients, networking professionals need real-time data to understand how their network is functioning. Using SDN, you can capture real-time data and integrate it into a network's control plane to enable network automation and efficient scaling. In this course, you will gain the skills you need to understand a network's status. You will use SDN to get visibility into a network and detect changes in network conditions. In addition, you will implement network telemetry with SDN. Finally, you will explore how to integrate monitoring data into the control loop. With these skills, you can better understand how to assess the status of a network and apply these teachings to your projects. You are required to have completed the following courses or have equivalent experience before taking this course:

Building Your First Software-Defined Network
Optimizing the Flow of Data Through Your Network Using SDN

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$100

Goal Setting in Public Sector Organizations

Course

2 weeks

Online

We all know that setting goals is critical to achieving success in any endeavor. But in order to do this effectively, you need an approach that works. In this course, Professor Harris guides you through the performance pyramid, a system you can use to set challenging goals and then develop operating plans and accountability tools that will enable you to measure and monitor your organization's progress toward those goals. Mastering a measurable performance framework, navigating challenges, and utilizing goal-setting theory will help galvanize your employees around a specific vision and optimize engagement and accountability. You are required to have completed the following courses or have equivalent experience before taking this course:

Leadership Skills and Traits in Public Organizations
Assessing Your Public Sector Organization
Motivating Public Sector Employees
Public Sector Leadership Strategies

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$100

Guiding Your Organization’s Costs and Budgets

Course

2 weeks

Online

Healthcare organizations today must pay as much attention to their financial performance and profitability as they do patient care. This means that healthcare leaders must have a firm grasp on cost accounting and budgeting. This course is designed to help you to use accounting and budgeting techniques to improve your organization's bottom line. It begins with a look at best practices in cost accounting, and then moves to broader, strategic steps you can take to implement managerial accounting. The latter half of the course focuses on budgeting, including different approaches to budgeting and the importance of addressing budget variances. The four-part course project helps you apply what you learn to your own situation, and a set of templates and downloadable tools provide resources designed to assist you as you implement key concepts in the course. It is recommended to only take this course if you have completed Managing People in a Healthcare Setting, Assessing Your Organization's Finances, Planning Healthcare Investments and Marketing, and Addressing Healthcare Economics or have equivalent experience.

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$100

Handling Grievances

Course

2 weeks

Online

When grievances occur, taking a strategic approach is the key to productive outcomes. It takes preparation and a solid grasp of the facts and context of a situation to conclude whether a complaint is a grievance that should be heard and resolved. A complaint becomes a grievance when the issue is specified in the contract language. By reading the grievance clause carefully, you can determine whether a complaint should be heard as a grievance and consider resolution possibilities from the perspective of both parties. This course will advance your ability to read grievance clauses effectively. You will explore the specific language included in these clauses and recognize meaning provided by common rules of interpretation. With the tools needed for solving problems and the confidence to employ them, you can overcome potential obstacles in the grievance resolution process. You are required to have completed the following course or have equivalent experience before taking this course:

Collective Bargaining

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$100

Harvesting Hemp

Course

Online

Hemp harvesting is an important step in the hemp production process. In order to achieve your agricultural goals, it is crucial to determine the best time to harvest the hemp for the desired product. In this course, you will explore a variety of harvesting factors such as the maturity of the plant and how the desired use of the product can influence the ideal harvesting time. You will also identify the proper equipment that should be used to ensure a successful harvest; this could include items such as pruning shears or a combine, depending on the scale of the operation. After the hemp has been harvested, you will explore why it is important to store the product under optimized conditions to preserve its quality and maximize its shelf life before processing. You are required to have completed the following courses or have equivalent experience before taking this course:

Hemp Biology
Hemp Propagation
Indoor Hemp Cultivation
Outdoor Hemp Cultivation
Managing Insects, Weeds, and Diseases

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$100

Harvesting Spreadsheet Data

Course

2 weeks

Online

Organizations go to great lengths to collect data to inform business decisions. However, given the volume of data, it can become difficult to sift through and find the needed answers. In this course you will gain exposure to the challenges of working with data and learn how you can use Excel to efficiently harvest data to make business decisions. Using Excel as a tool you will be able to quickly answer business questions by applying criteria to your data using Excel's logic functions, quickly retrieve information from a large set of data, and visually enhance your data. Students are required to use a Desktop (PC or Mac) version of Microsoft Excel (2016 or later) to complete some assignments in this course. Excel for Web (Online) and Excel for Mobile will not suffice.

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$100

Hemp Biology

Course

Online

Cannabis is a genus of flowering plants that includes several species. Hemp is a variety of the Cannabis sativa species and is grown specifically for its strong fibers and seeds, which are used for various industrial, medicinal, and food products. Cannabis is a complex plant with a variety of characteristics and features, including growth habits, chemical composition, and genetics. In this course, you will explore the differences among cannabis species in order to help determine their suitability to different agricultural goals. You will also review the many different cultivars, or varieties of plant, within each species, each with its own unique combination of traits, such as high fiber content, high seed yield, or high CBD content. Lastly, you will examine the physiology and morphology of hemp to optimize growth and cultivation practices. Upon completion of this course, you will have gained a basic scientific understanding of cannabis in regards to producing high-quality hemp crops. You will also be able to select the appropriate cultivar based on your agricultural goals to optimize hemp production.

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$100

Hemp Breeding and Selection

Course

2 weeks

Online

In this course, you will examine the variety of breeding methods and breeding schemes available to help you alter the traits of your hemp crop. Each of these techniques has particular applications as well as benefits and drawbacks, so it is critical to understand when each technique is most appropriate. Once you have mastered the application of these techniques, you'll develop a potential breeding plan that is focused on a single trait of interest. In the real world, your lineage will likely need improvement in multiple connected traits, so you will explore different techniques to achieve this more complex goal. Finally, once a breeding trial has been done, you'll need to evaluate whether or not it is successful. As part of this course, you will use actual data provided by Cornell researchers to evaluate whether or not their breeding trial worked. You are required to have completed the following courses or have equivalent experience before taking this course:

Hemp Genetics

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$100

Hemp Gene Editing and Intellectual Property

Course

2 weeks

Online

In some cases, a trait of interest does not exist or is not easily available to the breeder. In this course, you will analyze how new genetic engineering and genome editing technologies can be applied to hemp breeding. Understanding when and how to use new genetic technologies is essential for a modern plant breeder. You will examine these new technologies — one of which, the gene gun, was invented at Cornell University — and practice applying them to hemp breeding. Creating a new hemp variety is a lot of work, and as a breeder you'll want to protect your investment with the appropriate intellectual property (IP) protections. As this course concludes, you will compare the different classes of IP protections and evaluate how they can best be used to protect different types of breeding results. You are required to have completed the following courses or have equivalent experience before taking this course:

Hemp Genetics
Hemp Breeding and Selection

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$100

Hemp Genetics

Course

2 weeks

Online

How do genes get passed between generations? What is the relationship between the environment plants live in and their genetic makeup? In this course, you will gain an understanding of how plant characteristics are passed between generations by drawing conclusions about plant genetics based on both trait observation and genetic data. You will apply the rules of genetics to determine whether a trait arises from a single gene or multiple genes. Since hemp is a field crop, it is also important to consider the interactions between genetics and the environment. You will discover how to determine whether plant traits vary because the plants have different genes or because they were grown in different environments.

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$100

Hemp Propagation

Course

Online

Hemp propagation is the process of producing new plants from existing ones, and there are several methods that can be used to achieve different agricultural goals. Some of the main types of hemp propagation methods include seed propagation, cloning (vegetative propagation), and tissue culture. In this course, you will take a deep dive into the world of seed propagation and germination. Understanding these concepts will allow you to assess the germination of your chosen cultivars and make improvements if necessary. You will also explore cloning, or vegetative propagation, including the steps involved and limitations of this method. Lastly, you will explore micropropagation and the tissue culture method to round out your options for hemp propagation methods. Upon completion of this course, you will have gained an understanding of the different methods of hemp propagation and how their purposes can help growers align propagation methods with their agricultural goals, such as increased yields, improved plant health, and higher-quality hemp products. You are required to have completed the following courses or have equivalent experience before taking this course:

Hemp Biology

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$100

Hiring and Managing PR Agencies

Course

2 weeks

Online

You always need public relations for one critical reason: PR drives sales. But do you have to hire an external PR agency? Can you afford it? How do you choose one? How do you compare requests for proposals from different agencies? And once you've hired an agency, how can you get the greatest value for your spend? This course is designed to give people who are current or potential clients of external PR firms the skills they need to optimize their PR efforts. In this course, you will identify best practices for determining whether to use external resources, for vetting potential agencies, and for hiring and managing those agencies. As the client, you will always have a finite marketing budget, but you can use best practices to yield the greatest value from the portion of it that you're spending with an agency. You will discover a simple calculation to determine whether you can afford a PR firm now; and if you can't afford one now, you will identify concrete steps you can take towards that goal. Through this course, you will determine how to best leverage a PR agency.

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$100

Hiring Foreign Nationals

Course

2 weeks

Online

You might not be a lawyer, but this course will help you think like one. You will begin by exploring the many reasons why it's important to have a corporate business immigration policy. By understanding the impact that hiring foreign nationals can have on your company, you will be able to determine the type of policy your organization should have and then partner effectively with your legal counsel to design it. There are almost as many different work visa categories as there are letters in the alphabet. In this course, you will examine the benefits as well as the risks associated with the different visas. You will be able to determine the visas that are the most cost efficient, time saving, and risk averse for your company. As you progress through the course, you will discover the steps to take to ensure your foreign national employees are properly documented as legal workers in the United States.

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$100

Hops Flavor Chemistry

Course

2 weeks

Online

Hops are a key ingredient that impacts finished beer aroma and flavor, and it's crucial to be able to differentiate among hop varieties. In this course, you will analyze different hop varieties and the unique chemistry they bring to your beer. You will work through calculations to reach the desired level of bitterness and aroma, and explore how different brewery processes can impact a finished beer. By the end of this course, you will be able to use hops to get closer to your desired aroma and flavor.

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$100

Hotel Back-of-House Design

Course

2 weeks

Online

Guests may not see much of the “back-of-house” areas of a hotel, but the functions these areas serve are critical in full-service hotels. The rooms division must clean and support guestrooms; the kitchen and wait staff must prepare and serve fine food and beverages; the front office and administration staff must extend hospitality to guests and keep reservation and operational processes running smoothly. This course takes participants behind the scenes to consider the unique needs of back-of-house areas, discussing a range of principles that will help ensure effective planning for these important functions. From her wealth of experience as a hotel designer, lecturer, and author, Professor Stephani Robson guides you through a range of videos, activities, and tools that will help you apply best practices to back-of-house design. The following courses are required to be completed before taking this course:

Foundations of Hotel Planning
Hotel Planning Decisions
Hotel Guestroom Design
Hotel Public Space Design

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$100

Hotel Guestroom Design

Course

2 weeks

Online

Hotel guests base much of their view of a hotel on the design and layout of their guestrooms. To ensure success in a full-service hotel project, developers, designers, and other stakeholders must ensure that floor plans and guestroom designs will meet or exceed the expectations of their target guests. This course walks participants through the process of developing an appropriate room mix, floor plans, and guestroom designs that will please guests while also returning value for owners or investors. The focus is on design considerations relevant to guestrooms and related areas, not the actual drafting of architectural plans. Cornell Professor Stephani Robson has many years of experience as a designer, lecturer, and author, and shares her expertise through videos, activities, and tools that will help you apply these concepts to your own situation. The following courses are required to be completed before taking this course:

Foundations of Hotel Planning
Hotel Planning Decisions

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$100

Hotel Public Space Design

Course

2 weeks

Online

The meeting rooms, food and beverage areas, and other public spaces in full-service hotels can be important revenue generators while also attracting new guests and maintaining their loyalty. Hotel planners and designers must carefully consider the needs of their target market and develop public spaces that address those needs. This course prepares architects, designers, and other project stakeholders to develop planning criteria and come up with appropriate designs for public spaces, from lobbies to meeting rooms, restaurants, and recreational facilities. Cornell Professor Stephani Robson shares her expertise and enthusiasm for these topics through videos, activities, and tools that will help you apply these concepts to your next project. The following courses are required to be completed before taking this course:

Foundations of Hotel Planning
Hotel Planning Decisions
Hotel Guestroom Design

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$100

How Cancer Works

Course

2 weeks

Online

How cancer develops and progresses is essential knowledge for anyone creating or marketing cancer-related products or interacting with oncologists or other cancer experts. In this course, you will identify the biological origins of cancer and consider different modes of dysregulation that alter cell behavior. You'll also examine how medicine, radiation, and surgery are used to treat cancer in different ways and situations.

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$100

How Emotions Shape Thinking

Course

2 weeks

Online

In this course, you will examine the relationship between emotion and cognition, and explore the ways emotion can affect your judgment and decision-making. You will consider how emotion can shape what you are perceiving and paying attention to, and how it impacts your memory. You will examine how emotion can influence creativity and practice measuring your own creativity. Next, you will explore how emotions impact morality and how that can impact behavior. Finally, you will explore how emotions can affect your interpersonal relationships, and consider emotional conflict in both romantic and workplace relationships. Throughout the course, you will use a journal to reflect how the interplay between emotions and cognition affects your life. NOTE: This course relies heavily on visual cues as the majority of cited research is based on visually identifying and recognizing emotions.

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$100

How to Create Interactive Websites With HTML and CSS

Course

2 weeks

Online

With the introduction of three more programming languages in this course, you will create interactive web applications that let users do things in their browsers, such as upload photos or play simple games. Using HTML, you can create the basic framework of a website, write CSS to decorate and style the site, and then see how JavaScript can be used to add engaging interactive elements. You will also get a chance to automate the HTML writing by using the Flask framework to more easily produce web page structures, allowing you to connect your apps to a database to generate bulk HTML content programmatically. The following courses are required to be completed before taking this course:

How to Write Programs That Work With Databases
How to Develop Web Interfaces With Online Protocols

Additionally, you are required to have completed the following courses or have equivalent experience:

How to Write Programs That Make Choices With Control Flow
How to Write Functions to Automate Repetitive Tasks

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$100

How to Develop Web Interfaces With Online Protocols

Course

2 weeks

Online

In this course, you will begin to work with web services and applications that allow you to complete certain tasks online. As part of your coursework, you will write a program that connects and pulls data from the web. Expanding upon this, you will then scale your data collection to get large amounts of data in the form of a database, and you will use the data you collect to create your own web service. You will be introduced to a web framework called Flask that utilizes prepackaged HTML templates to allow you to systematically set up and operate your web service, enabling others to interact with your content. The following course is required to be completed before taking this course:

How to Write Programs That Work With Databases

Additionally, you are required to have completed the following courses or have equivalent experience:

How to Write Programs That Make Choices With Control Flow
How to Write Functions to Automate Repetitive Tasks

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$100

How to Write Functions to Automate Repetitive Tasks

Course

2 weeks

Online

In this course, you will write programs to automate repetitive tasks within basic data sets. You will explore how to sort and order simple text using list structures within the Python programming language. By breaking down scripts and texts into smaller parts, you will discover how to accomplish larger tasks by tackling each individual piece. You will then practice automating these basic functions into fundamental building blocks that can be reused as you enhance and expand your coding vocabulary. By the end of this course, you will have built your own playable game that you can continue to iterate and improve as your programming knowledge grows. You are required to have completed the following course or have equivalent experience before taking this course:

How to Write Programs That Make Choices With Control Flow

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$100

How to Write Programs That Make Choices With Control Flow

Course

2 weeks

Online

In this course, you will identify the basic elements necessary to write components that make calculations and choices for you. While each programming language has its own set of rules and varying syntax, here you will be focusing on programming with Python. The logic and skills you use to write simple Python programs are useful for developing your problem-solving abilities. Throughout this course, you will examine how to break down complex problems into smaller, more accessible components and write programs that solve them, step by step.

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$100

How to Write Programs That Work With Databases

Course

2 weeks

Online

Databases power things that we rely on every day of our lives, from displaying restaurant menus to processing payments to tracking likes and comments. These tasks require you to work with much more data than you may be used to, as real-life data sets can be extremely large and cumbersome. Using a database to organize your data allows you to work with it systematically and at scale. This course provides you with the foundational knowledge for integrating databases into your programs and using them to read, write, store, and process data. You will cover the basics of working with files and complex data structures. You will explore important data formats like JSON and CSV, discover how to write database queries that extract information of interest from a database, and get an introduction to the SQL database programming language. With these new tools, you will be able to work with huge amounts of data that would otherwise be tedious and time consuming to process manually. You are required to have completed the following courses or have equivalent experience before taking this course:

How to Write Programs That Make Choices With Control Flow
How to Write Functions to Automate Repetitive Tasks

Six Sigma Statistics Essentials
Six Sigma Tools and Methodologies

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$100

Identifying Plants

Course

2 weeks

Online

In this course, you will examine the characteristics of common landscape plants to determine how to distinguish them. There is a particular descriptive language that is used when talking about plant traits, which takes practice to learn. By starting with a small set of traits and expanding it as you examine more plants, you will be able to better identify the plants that you encounter. You will also examine some common landscape plants to develop your understanding of botanical illustration and how it can be used to aid in identification. The combination of illustrations and technical descriptions is a foundational skill that will be used to build your knowledge of plants that are useful in the constructed environment. Finally, you will apply this new language to create and use an identification key; this tool is the industry standard for determining the identity of an unknown plant. These specific tools and takeaways will prove crucial as you start your career or strive to reach your personal goals in your local landscape and beyond.

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$100

Identifying Spacecraft Functions and Components

Course

2 weeks

Online

From powering global communications to enabling scientific discovery and supporting national security, spacecraft serve as the backbone of today's rapidly evolving space sector. As commercial launches surge and new technologies reshape mission possibilities, professionals who understand the intricacies of spacecraft design and mission planning are in high demand. In this course, you will systematically build expertise in spacecraft architecture, mission objectives, and subsystem integration, connecting each phase of the mission life cycle to real-world outcomes. By working with tools such as the Spacecraft Function Categorization and Subsystem Functions Chart, you'll translate mission goals into actionable design requirements and evaluate how critical components work together. Applying the Technology Readiness Level (TRL) framework, you'll discover how to balance innovation with reliability, assess technical risks, and make informed decisions that drive mission success. By completing this course, you will be prepared to navigate complex spacecraft systems, contribute confidently to mission planning, and make strategic decisions that advance the future of space exploration.

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$100

Image and Action

Course

2 weeks

Online

Scenes that captivate readers and draw them into the world of a story are built through rich detail and intentional action. In this course, you will craft vivid, dynamic scenes using sensory detail and purposeful movement. By practicing description, metaphor, and action sequences, you'll create immersive experiences that drive your stories forward. Techniques for balancing showing and telling, maintaining clarity in action scenes, and weaving imagery into the narrative will further enhance your storytelling skills. The following courses are required to be completed before taking this course:

Developing the Story and Idea
World-Building and Character Development
Building Blocks of Scene and Structure

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$100

Immigration Law in Practice

Course

2 weeks

Online

As your company grows or evolves, there can be serious implications for the foreign nationals in your workforce. In this course, you will explore the many considerations you need to keep in mind in the event your company undertakes a merger or acquisition. What if your company needs to downsize? Examine the ways a termination can change an employee's immigration status and what you can do to assist a worker who wants to remain in the U.S. You will learn how foreign national workers have the right to unionize and what to avoid when they engage in union activities. You will also discover why even undocumented workers are eligible for Workers' Compensation and why that could be a good thing for all employers. It is recommended to only take this course if you have completed “Hiring Foreign Nationals” or have equivalent experience.

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$100

Impactful Unscripted Communication

Course

2 weeks

Online

From the moment you wake up to the time you go to sleep, you are engaging in impromptu communication that involves presenting ideas that need buy-in from your audience, whether it's seeking an extension on a work assignment or something as seemingly simple as deciding which parent should drive the kids to school. These are typical aspects of everyday life, but the reality is that the better prepared and adaptable you are for these situations, the more impactful you can be in your areas of communication, especially the workplace. You should obviously be rehearsed, but the more effortless and self-assured you come across while speaking, the more convincing you will be. This preparedness will give you the skills and confidence to succeed in various circumstances where effective communication is crucial. In this course, you will be provided with a foundation in how improving your everyday communication can make your speaking skills more impactful. You will examine how to set up your message while considering its purpose, its context, and its audience. Keep in mind that this is not about speech writing but about crafting an unscripted message. You will then practice these skills in front of real people to test your ability to deliver your message in applicable environments. You'll explore what it's like to adapt that message to different surroundings and challenges. You will also develop emotional intelligence skills as you navigate how to better gauge your audience's reaction. You'll understand how applying these concepts will make your messages resonate, from a routine low-stakes situation to a formal pitch that affects your career goals.

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$100

Implementing AI in Recruitment and Hiring

Course

2 weeks

Online

Artificial intelligence is rapidly transforming talent acquisition, reshaping how organizations attract, evaluate, and engage candidates. From automating job description creation to enabling large-scale candidate assessment, AI introduces new efficiencies while also raising important questions about bias, transparency, and the role of human judgment. As adoption grows, organizations must balance innovation with ethical considerations and a strong focus on candidate experience. In this course, you will explore how AI is applied across the talent acquisition life cycle, including job design, candidate evaluation, and hiring at scale. You'll examine practical use cases ranging from basic tools to more advanced AI-driven approaches, and you'll identify the data, skills, and context needed to use them effectively. You'll also assess your organization's current talent acquisition challenges, evaluate where AI can add value, and analyze risks such as bias, privacy, and overreliance on automation. You'll consider stakeholder perspectives, human-in-the-loop decision making, and the impact of AI on the candidate experience and organizational outcomes. Upon completion of this course, you will be able to identify where AI can improve talent acquisition processes while recognizing its limitations and risks. You'll be prepared to evaluate AI tools for job design and candidate assessment, ensure appropriate human oversight, and make informed decisions about implementation. You'll also be equipped to assess vendor solutions, measure potential ROI, and shape a talent acquisition strategy that balances efficiency, fairness, and a positive candidate experience. You are required to have completed the following course or have equivalent experience before taking this course:

Understanding AI Technologies in Human Resources

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$100

Implementing an Integrated Digital Marketing Plan

Course

2 weeks

Online

Properly utilizing digital marketing allows you to promote your products and services while building customer relationships through “paid media” and “owned media” initiatives. So how do you put them together to create a comprehensive, effective marketing plan? This course will help you evaluate and combine your ideas to create a single, encompassing marketing plan. This plan will include the priorities, resourcing and performance metrics appropriate for your organization. Once complete, you will be able to immediately put this plan in place to drive results.

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$100

Implementing Brand Strategy Through Digital Media

Course

Online

Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can you draw on these technologies to enhance your operations and provide distinct customer value? And how can you be sure your efforts in new media are producing tangible returns? In this course, you'll examine innovations and trends in new media, and ways to leverage them to your brand's advantage. You will consider how new media can improve your marketing efforts by managing customer expectations and enhancing the consumer experience, and you'll discuss how to measure the success of those efforts. You'll also determine what organizational considerations will allow you to better leverage the evolving impact of new media and plan the future structure and role of your organization in this important area. Explore this content through a mix of input from hospitality industry experts, hands-on practical activities, and the presentation of sound principles by Cornell faculty. Experience the content through the use of a fictional hotel case study with valuable feedback provided by your online instructor and peers. You are required to have completed the following course or have equivalent experience before taking this course:

Marketing the Hospitality Brand Through Digital Media

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$100

Implementing Brand Strategy Through Digital Media

Course

2 weeks

Online

A brand's marketing communications must be where target consumers are, and they are increasingly online. As the number of online channels grows, it becomes even more important to ensure that marketing communications are integrated and targeted to the brand's key audience. Successfully defining that target audience, then designing communication that will resonate with them and shape their brand beliefs, must be the basis of the organization's online marketing. With those in hand, you can focus on the two main channels of online marketing: website and search engine marketing. In this course, you will examine how to identify the brand's target market and develop a brand voice that will resonate with them. You will also determine how to develop a creative strategy and marketing messages that will effectively shape the target audience's brand beliefs. You will then examine the importance of the brand website as the centerpiece of your online channels along with the many ways to keep the website functional, engaging, and fresh. Finally, you will explore search engine marketing, including how to bid on search keywords, which keywords to bid on, and how to make effective use of online display advertising. Throughout the course, you will remain centered on the importance of ensuring that the brand channels speak with one voice, with messaging tailored to the target audience and in support of the broader integrated marketing strategy. It is highly recommended that you have completed the following course or have equivalent experience before taking this course:

Marketing the Hospitality Brand Through Digital Media

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$100

Implementing Family Governance Systems

Course

2 weeks

Online

The relationship between family governance and business governance can get complicated in family businesses. The family businesses that operate at an optimal level are typically the most cohesive, enjoy a high degree of trust between members, and are not afraid to tell the truth to one another. How can you build these systems into your business? In this course, you will be introduced to ways to optimize your family business governance. You will analyze your family's mechanisms for holding people accountable, addressing risk, and setting expectations. As you explore boundary setting, you will assess your business's process for addressing risk and boundary management. You will also design an action plan to address misalignment among family values, goals, levels of maturity, and business practices. Finally, you will identify where your board of directors, or another leadership group, could be more effective then create an action plan to move it closer to its ideal state of functioning. By the end of the course, you will have experience with a variety of strategies that will enable you to better support healthy interaction between the family and the business, ultimately setting the business up for success for generations to come.

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$100

Implementing Hospitality Strategy

Course

2 weeks

Online

You've worked tirelessly to create an effective strategy that takes into account your organization's mission and vision and any related risk factors, as well as the competitive landscape in which you operate. Now what? Implementation is the crucial next step in this process, but there can be many pitfalls along the way. This course will provide you with the tools to recognize why strategic implementation can fail; how you can create an organizational structure and culture that will support and fit with your overarching strategic goals; and how to establish systems, measures, and incentives to effectively implement your strategy. You will complete this course with an action plan in hand that will enable you to confidently lead the implementation of your strategy in your organization. You are required to have completed the following courses or have equivalent experience before taking this course:

Fundamentals of Hospitality Strategy
Formulating Hospitality Strategy

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$100

Implementing Innovation

Course

2 weeks

Online

So far you have created an innovation strategy and established a vision, SMART goals, and outcome measures. You've identified competencies such as lean startup, makerspace, and design thinking, and selected tools to build an innovation culture. Now you will learn how to implement your strategy. After you map key internal stakeholders, you will devise a campaign plan for your strategy and build a dedicated team. You will understand the different motivations of your innovation shop and “the performance engine” and learn to work effectively with performance engine team members. You will further build out your innovation placemat with your implementation plan, identifying policies that can enhance innovation at your organization. The following courses are required to be completed before taking this course:

Developing Innovation Strategy
Building Innovation Competencies
Innovation Tools

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$100

Implementing Scientific Decision Making

Course

3 weeks

Online

Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies on the business intuition of the person using it.

You'll learn how to examine sample data scientifically to limit any generalizations to only the patterns that have the strongest statistical support. As always, intuition and business knowledge play an important role in the process, but this course will prepare you to apply a level of scientific rigor that will lead to better results. You are required to have completed the following course or have equivalent experience before taking this course:

Understanding and Visualizing Data

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$100

Implementing Sustainability

Course

2 weeks

Online

Once sustainability issues have been identified and potential solutions have been defined, it's time to work on implementation. Implementing business solutions can involve many different moving parts both within and outside the organization. A business sustainability canvas can help you most effectively frame and strategize for the implementation of your sustainability plans. In this course, you will focus on the motivation and goals for your sustainability efforts and identify the metrics you will need in order to track these goals. You will also identify the tactics you and your organization will use to achieve these sustainability goals as well as the capabilities and relationships required to achieve them. Finally, you will analyze the trends needed to enable progress toward your business sustainability goals, including regulatory, stakeholder, and customer trends.

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$100

Implementing the Quality Function Deployment Method

Course

2 weeks

Online

The quality function deployment (QFD) is one of the most effective methods for relating performance metrics that a customer cares about to technical criteria and engineering parameters and ultimately, the design targets a team needs to build their solution. You will learn that the QFD expresses this relationship in a way that allows you to compare your concepts to your competitors' and to understand the trade-offs between engineering parameters and their influence on performance criteria. This equips you to argue effectively that your design targets will lead your team to a winning solution. In this course, you will go through a detailed, step-by-step process to build a QFD for your own project. You will examine the interrelationship between different engineering characteristics. You will use all this information, along with factors such as cost and technical difficulty, to establish strong design targets and get an estimate of your final system's performance. You are required to have completed the following course or have equivalent experience before taking this course:

Assessing Your System's Performance and Value

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$100

Improving Capacity Investment and Consumption

Course

2 weeks

Online

Capacity is the volume of product or service output that an organization can create. While investing in capacity is expensive, once purchased, using it is often much cheaper than it seems. To figure out when to invest in capacity, how to use it, and when to leave it idle, you need an understanding of cost accounting to look behind the numbers reported on financial statements. In this course, you will analyze investment in capacity both quantitatively and qualitatively. You will determine the profitability of investing in new capacity, using existing capacity to take on incremental work, or leaving it idle. Finally, you will apply a significant advance in cost accounting — activity-based costing — which will help you work with customers and suppliers to create more value with less capacity. Along the way, you will utilize unique deliberation guides and spreadsheets to determine the best ways to improve both capacity investment and use and bring valuable skills back to your organization. The following courses are required to be completed before taking this course:

Improving Governance
Improving Margins

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$100

Improving Coordination and Efficiency

Course

2 weeks

Online

Every organization seeks to increase efficiency and coordinate activity between individuals and units, but how can you know how your organization is doing on these fronts? What should your efficiency goals be, and how can you tell whether you are meeting them? And what are effective ways to increase cooperation among those who have conflicting interests and priorities? In this course, you will be introduced to various methods that help you understand and improve the efficiency of repetitive processes using both qualitative and quantitative analysis. You'll then examine how to effectively develop a budget and discover how doing so can actually improve coordination within and between units in your organization. Specially designed spreadsheets and deliberation guides will give you hands-on practice with standard costing and budgeting to apply to your organization and beyond. The following courses are required to be completed before taking this course:

Improving Governance
Improving Margins
Improving Capacity Investment and Consumption

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$100

Improving Direction, Motivation, and Society

Course

2 weeks

Online

How can you point people in the direction you want them to go? How can you best motivate them to continue in that direction? How can you prevent employees from gaming or tilting the accountability system to their advantage? How can you make sure they do what's right for society, not just for the organization? In this course, you will distill progress toward organizational goals into a Balanced Scorecard and spell out strategies for keeping on track. First, you will explore one of the contentious topics in management: determining compensation. You will then ask the right questions to figure out if people are gaming or tilting the performance measurement system and identify strategies to limit the damage that can cause. Finally, you will evaluate accounting systems under a new assumption — that your client isn't a person, organization, or group of investors, but a society — and tackle the tricky moral issues raised by social accounting. Overall, by the end of this course, you will have honed valuable skills and perspectives to apply in your organization. The following courses are required to be completed before taking this course:

Improving Governance
Improving Margins
Improving Capacity Investment and Consumption
Improving Coordination and Efficiency

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$100

Improving Engagement

Course

2 weeks

Online

Research shows that engagement is the key factor that promotes higher performance and effort, greater returns, and lower turnover. Yet across companies, industries, and countries, studies show that only 11-19% of employees are highly engaged. In this course, you will examine the foundational drivers of engagement, explore the components of successful engagement initiatives, and identify strategies for creating stronger engagement in teams.

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$100

Improving Governance

Course

2 weeks

Online

Organizations are fraught with struggle, often dealing with underperforming employees, disagreements between individuals and departments, unclear chains of responsibility, and general failures to live up to their goals. Fortunately, we all have ready access to a surprising ally to address these challenges: accounting systems. In this course, you will understand the power of accounting to solve a wide range of managerial problems. You will identify the languages of stewardship and governance, examine the principles of moral accounting, refresh your understanding of double-entry bookkeeping, and explore the realities of human nature. Provided deliberation guides will assist you in a step-by-step method to address conflict, redistribute responsibilities, identify problems in governance, and explore causes for unwanted behavior. Finally, you will practice making recommendations for systems to create organizations that are both productive and moral.

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$100

Improving Margins

Course

2 weeks

Online

All organizations understand the importance of maximizing revenue while minimizing costs. Yet this goal is only possible if you can accurately determine the margin you can expect on all the outputs you produce. If you're maintaining a factory or office that produces varied goods and services, how much of your overhead should be assigned to each output? What if a single process creates multiple products; how can you really determine the accurate cost of each individual output? In this course, you will be introduced to techniques that tease apart these complicated situations and determine how much value each output is truly delivering for your organization. You'll explore real-world case studies, investigate qualitative margin analysis, and perform simple job cost allocations. With the aid of the uniquely crafted spreadsheets and deliberation guides, you'll practice analyzing financial data and creating recommendations that can ultimately improve your organization's margins. The following course is required to be completed before taking this course:

Improving Governance

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$100

Improving Operations

Course

2 weeks

Online

An organization's service operations encompass all of the processes and systems through which the organization provides care and service to its customers, whether it's human contact, automated systems, or virtually. Ensuring that service operations are optimized for effectiveness and efficiency as well as positive customer experiences is the goal of service operations management. Since the level of demand in these systems is often variable, analysis and improvement can be challenging. In this course, you will review the probability and statistics concepts necessary to analyze a service process where the level of demand is variable and explore how that variability affects the efficiency of systems. You will practice using tools of queue analysis, including the Lq approximation and Little's Law, to analyze service operations, and you will investigate ways to reduce variability in service processes. Finally, you will analyze a specific service process and recommend improvements to reduce processing and wait times. This course requires the use of Microsoft Excel (desktop or online). While advanced skills aren't necessary, students should be familiar with formatting cells, using simple functions and formulas, and creating basic charts. The following course is required to be completed before taking this course:

Process Analysis in Operations

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$100

Improving Performance With Ensemble Methods

Course

2 weeks

Online

Ensemble modeling is a helpful and important technique used in machine learning. It's a powerful approach to train multiple models and quantify them into a single prediction. There are three commonly used ensemble techniques: stacking, bagging, and boosting. So how do you know which ensemble method to use and when to use it? In this course, you will explore stacking, bagging, and boosting techniques, including the motivation behind using each and understanding their optimal scenarios as well as their tradeoffs. By the end of this course, you will have observed a number of robust algorithm case studies, such as random forests and gradient boosted decision trees, that employ these methods. You will also have the opportunity to put this new knowledge into action by practicing building and optimizing various ensemble models. You are required to have completed the following courses or have equivalent experience before taking this course:

Machine Learning Foundations
Managing Data in Machine Learning
Training Common Machine Learning Models
Training Linear Models
Evaluating and Improving Your Model

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$100

Improving Quality and Performance of Healthcare Services

Course

2 weeks

Online

Patient care, outcomes and safety are of utmost importance in healthcare. This course will explore how to provide stellar service that focuses on safety and positive patient experiences while implementing new systems to enhance operational efficiency. This course focuses on the processes, standards, measures, and tools that enable you to improve both the quality and efficiency of your healthcare services. The course begins with a look at expectations and standards upheld by rating services and regulatory agencies, and then considers how inpatient and outpatient performance measures can be implemented. It moves on to address the use of root cause and failure mode analyses as well as efficiency improvement tools relevant to healthcare. The course concludes with specific steps you can take to improve patient satisfaction scores. The five-part course project helps you apply what you learn to your practice, and provides a set of templates and downloadable tools designed to assist you as you implement key concepts in the course. It is recommended to only take this course if you have completed Managing People in a Healthcare Setting, Assessing Your Organization's Finances, Planning Healthcare Investments and Marketing, Addressing Healthcare Economics, and Guiding Your Organization's Costs and Budgets or have equivalent experience.

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$100

Improving Service Operations

Course

2 weeks

Online

A healthcare organization's service operations encompass all of the processes and systems through which the organization provides care and service to its customers, whether through human contact, automated systems, or virtually. Ensuring that service operations are optimized for effectiveness and efficiency as well as positive customer experiences is the goal of service operations management. Since the level of demand in these systems is often variable, analysis and improvement can be challenging. In this course, you will review the probability and statistics concepts necessary to analyze a service process where the level of demand is variable and explore how that variability affects the efficiency of systems. You will practice using tools of queue analysis, including the Lq approximation and Little's Law, to analyze service operations, and you will investigate ways to reduce variability in service processes. Finally, you will analyze a specific service process and recommend improvements to reduce processing and wait times. This course requires the use of Microsoft Excel (desktop or online). While advanced skills aren't necessary, students should be familiar with formatting cells, using simple functions and formulas, and creating basic charts. The following course is required to be completed before taking this course:

Analyzing Operations Processes

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$100

Improving Soil Properties

Course

2 weeks

Online

In this course, you will determine how a site may need to be modified before planting. By examining the different properties, you can see how the existing soil will need to be amended so that the plants chosen by the designer will thrive. There are a number of ways to improve the characteristics of a soil, each with its own benefits and limitations. You will explore these considerations and discuss when to choose each type of modification through practical example exercises. You will compare the properties of the different types of amendments and specialized soils, including CU-Structural Soil™?, which was developed by Cornell University's Urban Horticulture Institute. Finally, you will address the installation plan. You will specify how much soil will need to be modified, which involves reading, analyzing, and creating both plan and cross-sectional views of the whole site and of the specific locations where plants will be installed. You will also use these views to determine measurements that will enable you to calculate the volumes of necessary soil amendments to make cost prediction more accurate and efficient. Overall, the techniques in this course will increase your understanding of the project design as a whole, allowing you to focus on creativity, innovation, and what you do best. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Plants
Assessing Site and Soil Properties

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$100

Improving User Experience with Interactivity

Course

2 weeks

Online

In this course, you will explore the potential of interactivity by adding JavaScript to a website. First, you will consider the use of interactivity and identify some common best practices and pitfalls. You will then dive into the JavaScript language, practicing the basics of JS syntax and jQuery. Next, you will discover event-based programming concepts such as event handlers, state, and conditionals. Finally, you will utilize various debugging techniques and leverage AI to help you debug both the syntax and logic of your JS code.

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$100

Improving Workforce Analytics With AI

Course

2 weeks

Online

Artificial intelligence is advancing workforce analytics by enabling organizations to move beyond static reporting toward more dynamic, predictive insights. As AI makes it easier to analyze employee feedback, detect patterns, and anticipate trends like turnover, it also introduces new challenges related to data quality, bias, interpretation, and employee trust. In this course, you will explore how AI supports employee listening and workforce insights. You'll evaluate approaches from basic analysis to predictive tools and assess the data, skills, and organizational context required to use them effectively. Upon completion of this course, you will be able to assess how AI can enhance workforce analytics and identify tools and approaches that align with your organization's needs. You'll be prepared to evaluate data requirements, ensure appropriate human oversight, and make informed decisions about implementation. You'll also be equipped to assess vendors, define success metrics, and use AI-driven insights to support better organizational and talent decisions. You are required to have completed the following course or have equivalent experience before taking this course:

Understanding AI Technologies in Human Resources

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$100

Individual Ethics

Course

2 weeks

Online

In this course, you will examine the foundations of ethics in both people and organizations. By acquiring the skills to identify the sources of your own ethics, you will strengthen and clarify your ethical stance in the workplace. Through this lens, you will deploy “micro-ethics” in a decisive, purposeful way to situations you might encounter as a citizen in diverse communities such as teams, professional associations, organizations, or employers. This process will be informed by a survey of the “virtue ethics” framework along with mechanisms that help you handle ethical dilemmas. By the end of this course, you will have the necessary foundation to engage with ethics on a deeper level in your personal and professional contexts.

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$100

Indoor Hemp Cultivation

Course

Online

Indoor hemp cultivation requires careful consideration of various environmental factors. By controlling and monitoring these environmental factors, indoor hemp growers can create a suitable growing environment that helps them achieve their agricultural goals and produce high-quality hemp products. In this course, you will examine indoor cultivation factors and best practices depending on your agricultural goals; this includes different growing media, light and temperature, and other potential manipulation factors. The aim of controlled environment growth is to achieve specific agricultural goals, such as increased yields, improved plant health, and higher-quality hemp products. You are required to have completed the following courses or have equivalent experience before taking this course:

Hemp Biology
Hemp Propagation

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$100

Inferential Statistics

Course

2 weeks

Online

It is often not feasible to capture parameters for an entire population; however, it's necessary to gather statistics to estimate population parameters. In this course, you will walk through the multiple methods of collecting samples and examining margin of error and confidence intervals, including how they are calculated. You will then explore another area of inferential statistics called hypothesis testing to start with a hypothesized value. One of the most important measures to calculate is the p-value, which helps gauge the significance of your findings. You will observe the role that p-values play in hypothesis testing and the way in which they are calculated. You are required to have completed the following courses or have equivalent experience before taking this course:

Presenting Quantitative Data
Descriptive Statistics for Business
Making Predictions Using Statistical Probability

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$100

Influence and Motivation for Engineering Leaders

Course

2 weeks

Online

The best leaders are inspirational and transformative. They motivate, inspire, and empower rather than simply dictating or directing those around them. Leaders need to garner specific results that often require sustainable behavioral changes for both individuals and groups. To get these results, you need to both influence and motivate the people around you. Many people view influence and motivation as one and the same, but they are not, and it is important to be able to use them separately or together. Influence involves having an impact on other people's actions, thoughts, attitudes, beliefs, or emotions, while motivation is about getting people to change and sustain that change after they have been influenced. In this course, Professor Erica Dawson, Ph.D., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will help you expand your repertoire of tools and techniques for influencing and motivating others, ultimately leading to the desired and sustainable behavioral changes you want to see.

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$100

Influence and Motivation for Technology Leaders

Course

2 weeks

Online

The best leaders are inspirational and transformative. They motivate, inspire, and empower rather than simply dictating or directing those around them. Leaders need to garner specific results that often require sustainable behavioral changes for both individuals and groups. To get these results, you need to both influence and motivate the people around you. Many people view influence and motivation as one and the same, but they are not, and it is important to be able to use them separately or together. Influence involves having an impact on other people's actions, thoughts, attitudes, beliefs, or emotions, while motivation is about getting people to change and sustain that change after they have been influenced. In this course, Professor Erica Dawson, Ph.D., the Nancy and Bob Selander Director of Engineering Leadership Programs at Cornell University, will help you expand your repertoire of tools and techniques for influencing and motivating others, ultimately leading to the desired and sustainable behavioral changes you want to see.

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$100

Initial Hotel Planning Decisions

Course

2 weeks

Online

An important aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to contribute effectively to initial decisions relating to full-service hotel planning, helping to ensure that later design decisions will take into account the target customer, the lodging product to be provided, and the associated allocation of space. Professor Stephani Robson, an expert in hotel planning and design, brings this phase of hotel planning to life with a wealth of content backed by activities designed to help you apply these concepts in practical ways. The following course is required to be completed before taking this course:

Foundations of Hotel Planning

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$100

Innovating With Generative AI

Course

3 weeks

Online

Generative AI is revolutionizing how we create and innovate, offering new possibilities for product development and user engagement. This course examines the current uses of generative AI and explores future innovations. You will discover how to leverage generative AI to test and refine your value-creation ideas, considering the sociocultural implications of your product concepts. You will step through the process of using generative AI techniques to bring a specific AI product idea to life, with a strong emphasis on ethical considerations such as model bias and data privacy. Through hands-on exercises and real-world examples, you will foster practical skills in crafting business ideas using generative AI. You will determine how to enhance AI-driven user interfaces and experiences, create effective prompting strategies for AI text generation, and develop strategic plans for ethical AI implementation. You will explore and design agent-based AI systems to leverage the full power of LLMs within agentic frameworks. By the end of this course, you will be equipped to use generative AI to drive innovation and create value in a responsible and impactful way. You are required to have completed the following courses or have equivalent experience before taking this course:

Creating Business Value With AI
Exploring Good Old-Fashioned AI
Leveraging Data for AI Solutions
Expanding AI Power and Value Through Neural Networks

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$100

Innovation Tools

Course

2 weeks

Online

There are many exciting tools you can use to implement innovation at your organization. These tools are the “hammer and nails” of innovation. In this course, you will learn about 14 innovation tools. You will also see how other organizations have used them to successfully increase cultural and financial ROI, please customers, and improve operational efficiencies. These tools range from simpler activities such as conducting employee training, hosting hackathons, and implementing design sprints to more complex methods such as establishing an external incubator, founding a center of excellence, and acquiring another company. You will then further iterate your innovation placemat. The following courses are required to be completed before taking this course:

Developing Innovation Strategy
Building Innovation Competencies

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$100

Instilling Resiliency in Real Estate Development Projects

Course

2 weeks

Online

Despite your best planning efforts, additional challenges and opportunities arise during a project's life cycle. The difference between a successful project and an unmitigated disaster is how you assess and address these impacts. In this course, you will discover and apply methods to proactively identify, dissect, and mitigate project impacts while maximizing project opportunities. This will lead to decision-making processes to help you overcome and absorb the unexpected yet inevitable challenges every project faces. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Commercial Real Estate Development
Managing Real Estate Development Projects
Real Estate Site Selection Analysis and Decisions
Creating the Real Estate Development Package
Preparing and Delivering the Project Pitch
Creating the Basis of Design for Real Estate Projects

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$100

Integrating Data From Multiple Tables

Course

2 weeks

Online

Many different business applications rely on SQL as a backend process to communicate with and manipulate databases, which provides the information and statistics required for related business operations. In this course, you will practice integrating and analyzing data from multiple tables. You will discover how to fully utilize the structure of relational databases and apply that knowledge to understand how highly complex business questions are answered. Along the way, you will identify how to systematically approach queries using an assortment of new clauses, thereby expanding your problem-solving capacity and ability to deliver varied outputs of your own choosing. The following courses are required to be completed before taking this course:

Exploring Data

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$100

Integrating Virtue Ethics Into Data Science Practice

Course

2 weeks

Online

What can you do to cultivate the right ethical choices? This course addresses this question by delving into the concept of “virtue ethics” and how it is applied in practical situations. You will explore how the virtue ethics framework relates to existing principles, practices, and codes of conduct in data science as well as how it can be used to inform decisions. First, you will develop the skill to analyze your own habits so they support your beliefs about your ethical character. You will then apply these concepts to a work setting, recognizing the guidelines that exist for your professional practice. Finally, you will discover how to navigate common situations where ethics are at odds with your professional goals or client needs, including situations when organizational ethics and individual ethics are unaligned. By integrating these concepts in practical ways, you will be set up with the tools and practices needed for success in your role and beyond.

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$100

Integrative Negotiation

Course

3 weeks

Online

This course will allow you to further explore the integrative approach to negotiation and teach you how to collaborate with your partner to grow your pie and add further value. You will learn how to define yours and your partner's preferences in a way that would serve each party's interests. You will learn how to rate your priorities and trade issues based on how important they are to you and to your negotiating partner. You will learn how to cultivate trust with your negotiating partner so that you can share your preferences while mitigating risk. This course requires 2 live negotiation sessions per course with a partner from your class. You will be asked to submit information on your time zone within 24 hours after the course starts so that you are matched with a negotiating partner in time to complete the required negotiating assignments. Please be prepared to coordinate your schedule with an assigned partner. Specific instructions will be provided in the course.

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$100

Intellectual Property: Copyright, Trademark, and Publicity Rights

Course

2 weeks

Online

Copyright is a legal right that grants the creator of original works exclusive control over the use and distribution of their creations. This protection allows creators to prevent others from copying, distributing, or performing their works without permission, ensuring they can benefit from their intellectual property. This course offers a comprehensive overview of copyright law, covering the various types of intellectual property it includes. You will assess the scope of copyright protection and understand the different categories of intellectual property. You'll be introduced to the principles and applications of trademark law, identifying which types of intellectual property can be protected by trademarks, such as logos, brand names, and slogans. You'll also delve into the right of publicity, investigating how it helps an individual control the commercial use of their identity. By the end of the course, you'll have a solid understanding of these key areas of intellectual property law as well as their importance in various professional and personal contexts.

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$100

Internal Investigation Fundamentals

Course

2 weeks

Online

Internal employee investigations are complex and require a step-by-step process. Following a proven process helps organizations ensure that a fair and thorough method is being used for determining whether there have been serious policy violations. In this course, you will focus on the role and competencies required of internal investigators, be introduced to the components of the internal investigations process, and explore topics that impact the entire process. You will also have the opportunity to identify specific knowledge, skills, and insights you would like to transfer and apply to your role as an investigator. The following course is required to be completed before taking this course:

Conducting Effective Employee Relations Conversations

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$100

International Relations Theory in Practice

Course

2 weeks

Online

In a global landscape fraught with complex threats, the field of international relations (IR) theory is crucial for policy professionals, who lean on its principles to frame their views of international security, stability, and risks to nation-states. This course offers a vital introduction to realism, liberalism, and nontraditional approaches, helping you differentiate their tenets to inform strategy for real-world scenarios. You will begin by examining the past to grasp the historical context of IR theory, then you will navigate current trends by applying these lenses to contemporary global challenges such as war, the climate crisis, and terrorism. This knowledge will empower you to make informed decisions and develop strategic responses to the dynamic challenges of country risk analysis.

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$100

Interpreting and Communicating Data

Course

2 weeks

Online

This course aims to make statistical analysis approachable and practical, as you learn how to read and interpret statistical reports in a business environment, and how to communicate statistical results to stakeholders. First, you will practice assessing the statistical components and representations of statistical results in a case study. You will then identify the appropriate method and conduct a summary analysis of a data set. Finally, you will prepare an executive summary of the key statistical points identified through your analysis and create a narrative summary with supporting graphics.

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$100

Interpreting Contracts

Course

2 weeks

Online

How do you ensure a contract says what it means? This course provides tools to make certain that a contract reflects the goals of the parties and minimize the risk that a court will interpret a contract in a manner inconsistent with its intended business objectives. In this course, you will explore how contract disputes arise as well as how and by whom they are resolved — an important starting point. You will become familiar with rules of construction that courts use when interpreting contracts and when courts infer terms — or fill the gaps — in contracts. You'll then redraft ambiguous language to promote clarity. This knowledge will put you in a better position to avoid unintended consequences of contractual provisions and ensure that your contracts reflect the business objectives they're designed to achieve. The following course is required to be completed before taking this course:

Creating Effective Contracts

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$100

Interpreting the Behavior of Others

Course

2 weeks

Online

Understanding why people do what they do is the foundation of all influence. When you are inaccurate in doing this, your attempt to influence others will have random and unpredictable effects. But people are complex, and as a leader, you don't have the time or resources to decipher everyone's psyche. The key is to know when and how to tailor your approach to understanding others in different kinds of interactions.

In this course, you will learn how to become more accurate in attributing causes to behavior in limited interactions, as well as how to increase your ability to get at the heart of a problem when you have the time and resources to do so. Professor Filipowicz will also teach you how to use a set of tools that can help you understand other people with efficiency, accuracy, and impact.

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$100

Course

2 weeks

Online

This course provides an introduction to employee benefits. Employee benefits is a key part of an organization's total rewards program, which also includes compensation and other valuable workplace experiences. Employee benefits is a surprisingly large umbrella of programs offered by an employer to the benefit of the employee and their eligible dependents, and every organization can tailor its benefit plan offerings to fit their employee populations and business model. Throughout this course, you will be exposed to the major employee benefit programs and workplace experiences offered by American employers. You will explore the tremendous variation in how these programs are offered, both in terms of the programs themselves and the design features of each program. The breadth, depth, and variation of benefit programs gives each employer the opportunity to design their benefit strategy and offerings to attract and retain their optimal employee workforce. The nation's top employers consider their employee benefits and workplace experiences to be key parts of their employment brand and overall human resources strategy. The following course is required to be completed before taking this course:

Total Rewards Compensation
Designing and Managing Compensation Structures
Benchmarking Competitive Pay Levels

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$100

Introduction to Hotel Operations

Course

2 weeks

Online

Running a successful hotel today is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely on, and the managers and staff who run them. During the guests' experience, managers and staff will learn how to engage with guests to win and maintain their loyalty. Professor Reneta McCarthy brings first-hand knowledge of hotel operations to this course, providing insights and guidelines that will give participants a good understanding of the inner workings of today's hotels.

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$100

Introduction to Hotel Revenue Management

Course

2 weeks

Online

Revenue management is key to any business that has relatively fixed capacity, perishable inventory, and time-variable demand. This course introduces you to the basics of revenue management in the hotel industry: how to apply pricing and length-of-stay tools and how to measure your revenue management performance. It is designed to inspire you to shift your thinking about revenue management from a focus on occupancy and average room rate to a focus on revenue per available room (RevPAR). This course teaches you how to accurately forecast guest arrivals at your hotel, examine pricing models in accordance with revenue management principles, and to manage overbooking. All of the techniques and practices discussed in this course are applicable to a variety of service management roles. By completing this course you will have compiled detailed notes and recommendations for implementing revenue management at the organization where you work.

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$100

Introduction to Negotiation

Course

3 weeks

Online

This course will introduce you to basic negotiation terminology. You will learn about the difference between distributive and integrative negotiation, and how to use each of these approaches to negotiation to create maximum value. You will then learn how to balance these two approaches in order to further your chances of making a deal and create even greater further value. By the end of the course, you will have the tools to not only split the pie but also grow the pie in a way that would benefit you and your negotiating partner. This course requires 2 live negotiation sessions per course with a partner from your class. You will be asked to submit information on your time zone within 24 hours after the course starts so that you are matched with a negotiating partner in time to complete the required negotiating assignments. Please be prepared to coordinate your schedule with an assigned partner. Specific instructions will be provided in the course.

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$100

Introduction to Restaurant Revenue Management

Course

2 weeks

Online

Owning or managing a restaurant is a challenging prospect in today's competitive food service environment. To increase your chances of success, you need a proven system of data-driven tools focused on profits, not just costs. In this course Professor Kimes will guide you through the restaurant revenue management process, providing real-world examples, strategies, and techniques that will help you apply these tools to your own restaurant. You will explore the key inputs of space, time, and price to determine how you make appropriate trade-offs to maximize restaurant revenue. Using spreadsheet tools, you will calculate critical metrics and establish baseline performance levels. Based on these levels, you will identify the most significant challenges and determine which strategies will be most effective in overcoming these issues and optimizing your restaurant's revenue and overall performance.

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$100

Introduction to Scalability and Automation

Course

2 weeks

Online

To make informed business decisions, modern organizations need data to be effectively integrated, manipulated, and analyzed on a colossal scale. While SQL is a relevant piece of this process, there are a variety of other tools that can be used to make that data actionable. Your ability to manage large datasets effectively may therefore require the incorporation of additional programming languages and platforms to provide specific analytics. In this course, you will examine how to approach large datasets accurately and efficiently with a focus on scalability and automation. You will go from identifying how to efficiently manipulate and analyze large datasets to understanding how SQL relates to the infrastructure underlying all modern web services. Along the way, you will work with more complex joins, discover how to systematically debug, and understand how SQL can be integrated with other programming languages, supporting your skills in this crucial area of digital business operations. The following courses are required to be completed before taking this course:

Exploring Data
Integrating Data From Multiple Tables
Extracting Insights From Data
Fundamentals of Database Design

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$100

Inventory Management

Course

2 weeks

Online

In this course, you will investigate the different factors that impact inventory management at your organization. You will explore a variety of inventory management tools and techniques to minimize costs and meet service levels that accord with your organization's mission, vision, and goals. You will then analyze historical demand for a good or service, considering whether they exhibit dependent or independent demand. Using that analysis, you will forecast independent and dependent demand for inventory items; this will allow you to calculate the inventory level that minimizes overall inventory costs for your organization while establishing reorder points that meet your proscribed service levels. By the end of the course, you will have created an MS Excel forecasting model and an EOQ model that will allow you to efficiently optimize your inventory.

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$100

Inventory Management in Healthcare

Course

2 weeks

Online

Inventory levels impact operational performance, customer service, and the cost structure that delivers a product or service. Carrying inventory is costly because it ties up cash and creates risk of obsolescence. Therefore, an inventory management policy aligned to deliver the organization's objectives needs to be in place. In this course, you will explore the drivers of inventory strategy and compare product life cycles. You will practice using the appropriate models and approaches to match levels of inventory with demand in a way that maximizes profit, and you will determine the optimal policies to manage two types of inventory in a given scenario. Finally, you will recommend strategies to improve operations management in your organization based on the principles of the Toyota Production System. This course requires the use of Microsoft Excel (desktop or online). While advanced skills aren't necessary, students should be familiar with formatting cells, using simple functions and formulas, and creating basic charts. The following courses are required to be completed before taking this course:

Analyzing Operations Processes
Improving Service Operations
Designing a Quality Control System

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$100

Inventory Management Strategies

Course

2 weeks

Online

Inventory levels impact operational performance, customer service, and the cost structure that delivers a product or service. Carrying inventory is costly because it ties up cash and creates risk of obsolescence. Therefore, an inventory management policy aligned to deliver the organization's objectives needs to be in place. In this course, you will explore the drivers of inventory strategy and compare product life cycles. You will practice using the appropriate models and approaches to match levels of inventory with demand in a way that maximizes profit, and you will determine the optimal policies to manage two types of inventory in a given scenario. Finally, you will recommend strategies to improve operations management in your organization based on the principles of the Toyota Production System. This course requires the use of Microsoft Excel (desktop or online). While advanced skills aren't necessary, students should be familiar with formatting cells, using simple functions and formulas, and creating basic charts. The following courses are required to be completed before taking this course:

Process Analysis in Operations
Improving Operations
Quality Control Systems

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$100

Investigating Internal Complaint Issues

Course

2 weeks

Online

When investigating the complaint issues, it's important to have a defined method for gathering information during the internal investigation. In this course, you will concentrate on investigating the issues, which includes planning, structuring, and conducting by actively gathering the information. The course will build on a case study that focuses on a continuous approach for acquiring sufficient information. The following courses are required to be completed before taking this course:

Conducting Effective Employee Relations Conversations
Internal Investigation Fundamentals
Conducting Internal Investigation Interviews

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$100

Investigation of Rule System Violations

Course

2 weeks

Online

Investigating rule violations in your organization is essential to the prevention of future violations. This course focuses on planning and conducting investigations in response to such violations. You will determine the circumstances that necessitate an investigation and the steps required to lead one, including the development of an investigation capacity in your organization. You will then acquire and apply practical tools for effective interviewing — an extremely important source of information during an investigation. Finally, best practices for reporting your findings will support you in your compliance process. This includes preparing an effective report, determining its scope, and considering the advantages and disadvantages of publicizing it; all are tangible takeaways to support your organization in high-risk situations. The following course is required to be completed before taking this course:

Rule Systems as Designed Systems

Additionally, you are required to have completed the following courses or have equivalent experience before taking this course:

Rule Design
Rule System Training
Policing of Rule Systems

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$100

Investments, Capital and Financial Forecasting

Course

2 weeks

Online

This course will help you interpret financial statement line items that capture the investments an enterprise makes in its future and claims that long-term investors hold on the enterprise. You will explore the differences between tangible and intangible assets along with the ways in which each can be capitalized and their costs can be allocated to the income statement. You will apply concepts to long-lived assets, such as the “Day Zero” assumption, depreciation (tangible assets), amortization (intangible assets), and cost allocation. Taking this a step further, you will delve into accounting methods used for depreciation and amortization and then look at ways to address impairments, fair value, and the three levels of input. Finally, these concepts will be applied to different aspects of capital such as stocks, bonds, and related valuations. You are required to have completed the following courses or have equivalent experience before taking this course:

Foundations of Financial Statements
Accruals and Cash Flows
Sales Accounting

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$100

JavaScript Beyond the Browser

Course

2 weeks

Online

In this course, you will differentiate JavaScript in the browser from implementation on the local computer. You will begin writing command-line scripts to automate tasks and overcome development challenges when working locally. You will also explore working with existing codebases to extend the functionality of your programs. In the project, you will build a simple progressive web app, extending JavaScript beyond the web. The following courses are required to be completed before taking this course:

Fundamentals of JavaScript
Writing Programs That Make Decisions
Coding Multi-Part Problems
Solving Problems Using Functions
Expanding Functionality With Libraries

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$100

Key Performance Indicators for Marketing

Course

2 weeks

Online

In this course, you will explore what marketing entails, the mindset needed for success, and the importance of customer relationships. You will examine the concept of customer lifetime value (CLV) and gain practice calculating CLV and related metrics. You will also be introduced to a marketing framework that provides an approach to product design and marketing to apply in the workplace. Finally, you will apply your knowledge to develop a Go-To-Market Plan, building the skills needed to implement essential marketing concepts.

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$100

Key Securities Law Liabilities and Principal Underwriting Documents

Course

2 weeks

Online

Much of securities regulation is focused on public disclosure; it is therefore important to ensure that the information is accurate so that there are no material misstatements or omissions. In this course, you will consider some of the principal securities law liabilities to which certain actors in an offering may be exposed when disclosure is problematic. You will also explore how securities laws can impose liability, including when a person breaches a duty by doing insider trading as well as when a company insider engages in “short-swing” trading of the company's shares. Finally, you will consider some of the principal agreements and other documents in a public offering of securities to better understand their full context for your work. You are required to have completed the following courses or have equivalent experience before taking this course:

LAW585: Defining Security
LAW586: Securities Registration and Reporting
LAW587: Registration Requirement Exemptions

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$100

Knowledge-Based AI Technologies

Course

2 weeks

Online

Since the inception of the artificial intelligence (AI) field more than a half-century ago, researchers have devoted considerable time and energy to studying, collecting, and applying human knowledge. To understand your place in this work, it is crucial to explore these concepts yourself. In this course, you will carefully examine knowledge-based AI technologies and discover how to apply them to common tasks in your personal life as well as your own organization's systems and processes. You will compare and contrast human and artificial intelligence and consider shifts in the field of AI related to human intelligence and rationality. You will also determine how intelligence can be modeled by using intelligent search algorithms and investigate why search alone cannot work for AI agents. You will then explore the importance and application of knowledge-based systems in conversational applications such as Siri and Alexa, customer service and advisory tools in university settings, and chatbots in consumer purchasing. In addition, you will highlight the remarkable progress of conversational AI systems in recent years and how it helps improve the effectiveness of businesses and organizations across many sectors. By the end of this course, you will understand the vital importance of knowledge-based AI technologies to society and business in the modern era.

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$100

Language Models and Language Data

Course

2 weeks

Online

In this course, you will analyze how large language models are constructed from diverse text sources and examine the entire model life cycle, from pretraining data collection to generating meaningful outputs. You'll explore how choices about data type, genre, and tokenization affect a model's performance, discovering how to compare real-world corpora such as Wikipedia, Reddit, and GitHub. Through hands-on projects, you will design tokenizers, quantify text characteristics, and apply methods like byte-pair encoding to see how different preprocessing strategies shape model capabilities. You'll also investigate how models interpret context by studying keywords in context (KWIC) views and embedding-based analysis. By the end of this course, you will have a clear understanding of how data selection and processing decisions influence the way LLMs behave, preparing you to evaluate or improve existing models. You are required to have completed the following courses or have equivalent experience before taking this course:

LLM Tools, Platforms, and Prompts
Language Models and Next-Word Prediction
Fine-Tuning LLMs

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$100

Language Models and Next-Word Prediction

Course

2 weeks

Online

In this course, you will use Python to quantify the next-word predictions of large language models (LLMs) and understand how these models assign probabilities to text. You'll compare raw scores from LLMs, transform them into probabilities, and explore uncertainty measures like entropy. You'll also build n-gram language models, handle unseen words, and interpret log probabilities to avoid numerical underflow. By the end of this course, you will be able to evaluate entire sentences for their likelihood, implement your own model confidence checks, and decide when and how to suggest completions for real-world text applications. You are required to have completed the following course or have equivalent experience before taking this course:

LLM Tools, Platforms, and Prompts

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$100

Launching Small-Scale Production

Course

2 weeks

Online

Once you create a product prototype that meets your customers' needs, you are ready to plan for small-scale manufacturing. To do this, you need to know how to communicate effectively with manufacturers. In this course, you will assess a Bill of Materials, which lists each manufactured part and raw material that you need to create a product. You will also assess a Bill of Process, which is a flow chart of every step in the process of manufacturing a physical product. You will then write a plan to test your product that can ensure that it meets specifications. You will identify how to pick a manufacturer, create a positive working relationship, and understand contracting terms. You will also obtain manufacturing quotes for the product you created in the first course. Finally, you will plan post-production activities such as packaging, distribution, and shipping, with an eye toward an excellent unboxing experience. You are required to have completed the following courses or have equivalent experience before taking this course:

Building and Validating Prototypes
Developing Product Specifications

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$100

Launching Virtual Team Projects

Course

2 weeks

Online

In this course, you will consider how well your team members understand the team's mission and the members' roles. You will explore strategies for building trust, encouraging engagement, and establishing commitment on your teams so they can reach your goals and avoid later remedial action. The strategies developed in this course will allow individuals setting up teams as well as those who have well-established teams improve their functionality and success. You are required to have completed the following course or have equivalent experience before taking this course:

Building High-Performing Virtual Teams

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$100

Leadership Skills and Traits in Public Organizations

Course

2 weeks

Online

Are leaders born, or can they be made? In this course, we'll tackle this classic leadership conundrum, and at its conclusion, you will have developed your own perspective on what makes a leader successful. Using his experience as the former Deputy Secretary of Labor and background as a Cornell Visiting Professor, Professor Seth Harris will explore the skills and traits that make leaders effective in today's public-sector organizations. With real-world examples combined with scholarly research, you will analyze and reflect on both the personal characteristics and the skills and competencies that define great leadership. You will have the opportunity to assess yourself and other leaders on these critical skills and traits using leadership assessment tools. Because this course focuses on public leadership, Professor Harris will walk you through the key differences between public and private organizations to help you develop a more thorough understanding of the characteristics of your public organization. With this information, you will be able to determine your leadership readiness and create a plan for the areas you want to develop to become a successful leader within your organization.

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$100

Leading Across Cultures

Course

2 weeks

Online

Leading across cultures is about adapting, communicating, thinking critically, and understanding your own biases. Dr. Jan Katz of Cornell University's School of Hotel Administration will help you explore the five key dimensions of cross-cultural leadership: culture, context, risk, linear/parallel hierarchy, and individualism/collectivism . After defining and sharing examples of each, Professor Katz will help you explore their impacts on business and how you can adapt to variations in different cultures. This course gives you the tools you need to continuously improve your cross-cultural leadership skills. In the course project, you will examine the cultures and dimensions you work in, explore how compensation relates to risk, examine the hierarchy at your company, and evaluate your own leadership style as it relates to the cultures you work in. You will also get to investigate the 2015 Greek financial crisis and interview an international colleague before creating an action plan for your own future education around the impact of cultural variation on leadership.

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$100

Leading Adaptively

Course

2 weeks

Online

So many theories come and go about how to develop leadership. Originally, people thought leaders needed specific capacities, such as decisiveness or charisma. A common expectation in many cultures is that you have to be an extrovert to be a leader, but that is not necessarily true. There are plenty of examples of introverted leaders, and you don't have to copy others in order to be a successful leader. Leadership is complex; it hinges on understanding followers and their environment. As a result, your ability to mindfully assess your followers' characteristics and the environment is crucial to both the overall survival of you as a leader and your organization. This course encourages you to identify your own strengths and use that self-awareness to lead authentically, discovering the importance of being authentic and true to yourself. In this course, you will investigate universal ethical standards that transcend cultural boundaries and rise above cultural differences. The primary focus will be on your unique development as a leader, and in addition to exploring the variety of leadership models, you will identify factors that affect your leadership identity. By drawing on your mindful meditation practices, you will reflect and integrate lessons, further developing your own distinct professional identity. You will also explore success stories of authentic, ethical leaders and reflect on these qualities for your leadership journey, assessing the roles that team and environment play in how you lead. Through instruction and practice, you will discover how authenticity and ethics are the pillars of impactful leadership in a multicultural society. You are required to have completed the following course or have equivalent experience before taking this course:

Using Mindful Meditation to Strengthen Relationships

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$100

Leading Challenging Conversations

Course

2 weeks

Online

Sometimes there's a person, a situation, or an issue that really drives you crazy. Often, the only way forward is to face the issue head on by having a conversation about it with those involved. While that may sound simple, the situations are often emotionally charged, and people tend to avoid these conversations at all costs. Generally, issues that require these conversations don't rise to the level of a conflict and aren't considered performance issues, making it even harder for those involved to know how they should move forward. Leading challenging conversations is about facing your discomfort and dedicating yourself to the conversation that needs to happen. You'll learn to identify issues that require a conversation, and to self check if you are the correct person to have the conversation. Once you've identified a conversation, you'll follow a process that helps you create a plan, conduct the conversation, and follow up. Let's be clear, having a conversation doesn't automatically lead to a resolution. Not having a resolution can be frustrating for many of us, so it's important that you think about success as either fully resolving the issue or helping you identify a path for productively approaching the problem using tools that you have. In the course project, you'll identify a conversation in your workplace, create a plan, practice having the conversation, and determine the appropriate next steps. Professor Nobles will guide you on how to do this using proven strategies and a refined process. This course focuses on conversations you'll have, not coaching others to have these conversations. However, the process that is taught can be shared with peers as they face situations requiring challenging conversations. You are required to have completed the following courses or have equivalent experience before taking this course:

Diagnosing Workplace Conflict
Applying a Problem-Solving Approach to Conflict

Leverage Emotional Intelligence for Project Results

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$100

Leading Public Sector Teams to Success

Course

2 weeks

Online

In any organization, teams can be an effective way to organize employees, meet critical objectives and move the organization forward. But how do you lead teams in public organizations? Do you need to adjust your approach because of the limits or constraints present in public organizations? In this course, Professor Harris will present you with proven characteristics of successful teams and help you to determine how your teams measure up. You will examine a model of team leadership that will help you determine when you should intervene and when you should step back and let your team find its way. You will also explore different possible interventions and determine the right circumstances to employ each one. Finally, Professor Harris will discuss the challenges of managing team conflict and provide you with strategies and examples that will enable you to successfully navigate the inevitable issues that occur when groups of people work together. You are required to have completed the following courses or have equivalent experience before taking this course:

Leadership Skills and Traits in Public Organizations
Assessing Your Public Sector Organization
Motivating Public Sector Employees
Public Sector Leadership Strategies
Goal Setting in Public Sector Organizations

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$100

Leading Strategic Change Initiatives

Course

2 weeks

Online

If you're in charge of developing and leading strategic organizational change, there are certain tools and concepts you must be familiar with. In this course, the emphasis is on cultivating your ability to assess the need for change. By determining why your organization or team needs change, you'll be able to better answer questions like: What should you change and how should the change be handled? You will explore the political and complex process of introducing change, which includes motivating others, dealing with resistance and the emotional elements of change, and finally, extending change over time and sustaining it. The course is designed to give you practice so you can initiate and carry out a change effort.

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$100

Leading Successful Property Management Operations

Course

2 weeks

Online

Investing in proper management of a real estate asset is investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will learn leadership traits and strategies for effective facilities management, best practices in critical areas like waste removal and reducing environmental impact, and how to manage overlapping maintenance activities and make outsourcing decisions. If leasing building space is critical to your operation, this course also will prepare you to analyze your property and the market to make sound leasing decisions.

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$100

Leading With Credibility

Course

2 weeks

Online

Managers who are seen practicing what they preach and following through on promises enjoy dramatically enhanced credibility and loyalty. They inspire workers to perform well and even to go beyond what is asked of them. Credibility is not all it takes to be successful, but no trust or meaningful relationship with those you manage can happen without it. This course, developed by Professor Tony Simons, Ph.D. of Cornell University's School of Hotel Administration, focuses on this critical element of leadership, and helps students develop the awareness, skills and habits necessary for mastering it.

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$100

Leading Without Authority

Course

2 weeks

Online

Leadership is not just for leaders. Whether you have formal leadership authority or not, everyone faces leadership challenges. At heart, companies are people, and many challenges in the workplace come down to how to inspire, support, and reward people. In this course, you will explore several different strategies to help motivate and lead people. Initially, you will distinguish between factors that increase job satisfaction and factors that decrease job dissatisfaction, as research shows these are not always connected. You will also design strategies to influence motivation, effort, and job performance. You will identify the types of capital in a group or team and explain how this capital can help build and support high-performing teams. Finally, you will design conflict resolution strategies and employ negotiation tactics when conflict inevitably occurs in the workplace. You are required to have completed the following courses or have equivalent experience before taking this course:

Finance and Accounting Principles
Marketing Fundamentals
Strategic Business Planning and Forecasting
Managing Organizations

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$100

Leading Your Team to Optimize Results

Course

2 weeks

Online

Your employees are the heart of every food and beverage operation and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly turnover, safety incidents, theft, and absenteeism, and can improve your operation's quality, productivity, guest satisfaction, and profitability.

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$100

Learning with Kernel Machines

Course

2 weeks

Online

In this course, you will explore support-vector machines and use them to find a maximum margin classifier. You will then construct a mental model for how loss functions and regularizers are used to minimize risk and improve generalization of a learning model. Through the use of feature expansion, you will extend the capabilities of linear classifiers to find non-linear classification boundaries. Finally, you will employ kernel machines to train algorithms that can learn in infinite dimensional feature spaces. These courses are required to be completed prior to starting this course:

Problem-Solving with Machine Learning
Estimating Probability Distributions
Learning with Linear Classifiers
Decision Trees and Model Selection
Debugging and Improving Machine Learning Models

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$100

Learning with Linear Classifiers

Course

2 weeks

Online

In this course, you are introduced to and implement the Perceptron algorithm, a linear classifier that was developed at Cornell in 1957. Through the exploration of linear and logistic regression, you will learn to estimate probabilities that remain true to the problem settings. By using gradient descent, we minimize loss functions. Ultimately, you will apply these skills to build a email spam classifier. The following courses are required to be completed before taking this course:

Problem-Solving with Machine Learning
Estimating Probability Distributions

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$100

Legal Essentials for Technology Innovation

Course

2 weeks

Online

It is important to be aware of and understand the legal components that impact organizations and know when to leverage legal counsel. This is especially true for technology companies in relation to employees, contractors, corporate inventions, intellectual property, and the different corporate entities and their corresponding governance. In this course, you will evaluate the different methods to protect intellectual property, patents, copyrights, and trademarks. You will also look at the principles of contracts between corporations and employees and subcontractors, as well as the different legal considerations that corporations take into account for their employees. While this deep dive into the legal aspects of employment will not replace your need for legal counsel, it will prepare you for those conversations and make you aware of legal considerations when negotiating with workers. Finally, you will identify the different corporate entities and the corresponding governance that goes with each.

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$100

Legal Frameworks for Fair-Chance Hiring

Course

2 weeks

Online

The landscape of hiring practices is evolving to become more inclusive and equitable, particularly regarding the consideration of criminal records in employment decisions. Federal laws like the Fair Credit Reporting Act (FCRA), Title VII, and EEOC guidance, along with state and local requirements like Ban the Box laws, create a complex framework that employers must navigate to ensure fair and legal hiring practices. Understanding these requirements while maintaining effective screening processes is crucial for organizations seeking to expand their talent pool while avoiding discriminatory practices and potential liability. In this course, you will consider implementing compliant background check procedures and conduct thorough individualized assessments using established frameworks like the Green factors specified by the Supreme Court. You'll discover strategies for evaluating candidates holistically, considering elements such as rehabilitation efforts, time elapsed since conviction, and job relevance. You'll also develop skills to create fair-chance hiring practices that not only ensure legal compliance but also strengthen your organization through improved retention rates and a more diverse workforce. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding Mass Incarceration and Fair-Chance Hiring
Managing Background Screenings and Fair-Chance Hiring

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$100

Legal Principles of Commercial Leasing

Course

2 weeks

Online

Whether you are a tenant or a landlord, understanding and navigating commercial lease agreements is critically important. Language matters: Ambiguous terms, complicated conditions, and standard boilerplate can be the difference between successful lease agreements and long, costly disputes. In this course, you will examine and identify the elements of commercial leases. You will then analyze common lease language and explore the tension points, critical terms, and features of a commercial lease. Throughout, you will evaluate lease provisions and make suggestions to clarify and improve lease language. After taking this course, you will be better prepared to assess and negotiate favorable lease terms.

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$100

Legislative Advocacy

Course

2 weeks

Online

In this course, you will acquire essential skills for effective advocacy and policy communication. You will start by analyzing stakeholders, assessing their needs, and tailoring your message to resonate with diverse audiences. You will then delve into the legislative process by drafting your own bill, examining the nuances of legal language, policy implications, and the art of crafting impactful legislation. You will also practice the art of concise communication by creating fact sheets that distill complex policy issues into clear, accessible information. Finally, you will develop the skills to present compelling testimony before legislative bodies and effectively advocate for your proposed policy. You are required to have completed the following course or have equivalent experience before taking this course:

Community Organizing

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$100

Leverage Emotional Intelligence for Project Results

Course

2 weeks

Online

Even experienced project leaders will ask themselves “Why won't people listen to me?” or “What went wrong with my plan?” Of all the skills critical to project leadership, emotional intelligence may be the most important—and least understood. In this course, you will learn to identify, analyze, and manage emotions, both yours and your team members'. It is a common mistake among project leaders to focus too heavily on the mechanics of project management while neglecting the critical people skills that keep everyone engaged and working harmoniously. In this course, from Robert Newman of Cornell's College of Civil and Environmental Engineering, project leaders will explore concepts of emotional intelligence and practice skills relevant to managing emotions so that they can enjoy better project outcomes. You will focus on five critical aptitudes: communication, relationship management, decision making, conflict management, and motivation.

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$100

Leveraging Customers for Growth

Course

2 weeks

Online

The increasing availability and granularity of customer data in the modern age has forced a shift in focus toward customers as the most critical unit of analysis in business strategy. While this makes sense, as customers are the true source of revenue for any business, it requires that a number of additional factors are quantified, managed, and leveraged effectively for that strategic shift to be successful. In this course, you will explore customer lifetime value (CLV) as an objective metric with which customers can be managed more effectively, evaluating the ways in which it can be quantified and improved. You will go from learning what a customer is and performing the calculations necessary to quantify their value from an organization's perspective to determining how the various levers contributing to that value can be managed for a real-world business in the course project. Along the way, you will review some of the challenges and limitations of this approach, finding ways to facilitate the management and allocation of resources such that business success can be achieved.

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$100

Leveraging Data for AI Solutions

Course

3 weeks

Online

In the world of artificial intelligence (AI), data is the lifeblood of effective models. The adage "garbage in, garbage out" highlights the necessity of using high-quality data to train AI systems. This course is designed to equip you with the skills to define data requirements and acquire necessary data through web-scraping techniques. You will discover how to categorize and analyze data for relevance and insights, ensuring its quality through meticulous cleaning and preprocessing. You will examine various aspects of data preparation, including handling missing values, identifying and addressing outliers, and ensuring data consistency. The course also covers the critical issues of data bias, privacy, and ethical considerations, providing strategies to mitigate these challenges. You will explore how to build resilient AI models and understand the influence of data on different features of a business model. By the end of this course, you will be able to leverage data for strategic competitive advantage and create AI models that drive meaningful business outcomes. You are required to have completed the following courses or have equivalent experience before taking this course:

Creating Business Value With AI
Exploring Good Old-Fashioned AI

Photography Fundamentals
Camera Selection and Mechanics
Digital Asset Management

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$100

Limits of Legal Obligations

Course

2 weeks

Online

Your business interests might be in conflict with judicial power and regulation. This course will focus on navigating circumstances where the law limits your interests. You will explore ways to apply legal tools to challenge judicial enforcement that limits your interests. You will also identify the best legal forum in which to follow your judicial challenge. You will practice applying constitutional protections against regulations. By the end of this course, you will be able to analyze a case that highlights the economic consequences of limiting freedom of speech. You are required to have completed the following courses or have equivalent experience before taking this course:

Thinking Like a Lawyer
Sources of Law
Litigation

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$100

Linear Algebra and Basic Computations Foundations

Course

2 weeks

Online

Linear algebra provides the foundation for describing computational systems and tackling numerical problems. It is a robust and systematic framework used to represent, optimize, and solve linear systems, forming the backbone of machine learning, optimization, and data science workflows. In this course, you will cover essential topics such as matrix operations, fundamental subspaces, projections, and singular value decomposition (SVD). You'll discover how to apply these tools to represent linear systems mathematically and computationally. By the end of the course, you'll have the experience to use linear algebra techniques confidently in real-world applications requiring precision and optimization.

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$100

Linking Digital Operations With Financial Performance

Course

2 weeks

Online

The financial performance metrics of businesses vary based on their industry and strategy. To effectively manage a business, it's important for analytics professionals and leaders to recognize these differences and influence the company's performance accordingly. In this course, you will consider the effects of experimentation, forecasting, and optimization on financial performance. This entails understanding which financial performance metrics are affected by which aspect of operations, computing and interpreting those performance metrics, and building models to develop performance benchmarks. The following courses are required to be completed before taking this course:

Designing Digital and Data-Driven Business Operations
Exploring the Fundamentals of Forecasting Demand
Designing Experiments in Retail and Online Businesses
Optimizing Decisions Using Demand Forecasts
Marketplaces and Emerging Technologies

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$100

Litigation

Course

2 weeks

Online

When turning to litigation as a means to resolve business conflicts, you should be aware of the advantages and risks that the litigation process entails. In this course, you will acquire tools that will help you decide whether you should follow the litigative route and examine how to gain the most out of the process. Based on your specific issue, you will discover how to identify the most appropriate court for your litigation process. You will practice how to evaluate the comprehensive cost of litigation and study tactics that help you decide whether to appeal a court decision. In addition, you will explore potential circumstances where litigation is not the most effective option and consider other alternatives. You are required to have completed the following courses or have equivalent experience before taking this course:

Thinking Like a Lawyer
Sources of Law

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$100

LLM Architectures and Embeddings

Course

2 weeks

Online

In this course, you will investigate the internal workings of transformer-based language models by exploring how embeddings, attention, and model architecture shape textual outputs. You'll begin by building a neural search engine that retrieves documents through vector similarity then move on to extracting token-level representations and visualizing attention patterns across different layers and heads. As you progress, you will analyze how tokens interact with each other in a large language model (LLM), compare encoder-based architecture with decoder-based architectures, and trace how a single word's meaning can shift from input to output. By mastering techniques like plotting similarity matrices and identifying key influencers in the attention process, you'll gain insights enabling you to decode model behaviors and apply advanced strategies for more accurate, context-aware text generation. You are required to have completed the following courses or have equivalent experience before taking this course:

LLM Tools, Platforms, and Prompts
Language Models and Next-Word Prediction
Fine-Tuning LLMs
Language Models and Language Data

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$100

LLM Tools, Platforms, and Prompts

Course

2 weeks

Online

In this course, you will discover how to work directly with some of today's most powerful large language models (LLMs). You'll start by exploring online LLM-based systems and seeing how they handle tasks ranging from creative text generation to language translation. You'll compare how models from major organizations like OpenAI, Google, and Anthropic differ in their outputs and underlying philosophies. You will then move beyond web interfaces to identify how to find and load various foundation models through the Hugging Face hub. By mastering Python scripts that retrieve and run these models locally, you'll gain deeper control over prompt engineering and understand how different model architectures respond to your requests. Finally, you'll tie all these skills together in hands-on projects where you generate text, analyze tokenization details, and assess outputs from multiple LLMs.

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$100

Loans, Liens, and Foreclosures

Course

2 weeks

Online

Real estate is expensive. Financing transactions usually involves borrowing from lenders and other investors, and obtaining financing is rarely simple. Once financing has been secured, it means that multiple parties have a financial interest in the property. And if agreements aren't adhered to, these interests can become claims against the property. There are also legal ways parties can declare interest in a property. When properly filed, courts, mechanics, and lenders can claim a lien against a property to record an unsatisfied debt. When an owner sells the property or if they fail to meet their financial obligations, the property can be foreclosed to satisfy the debt. The ensuing process can be complicated and emotionally taxing. In this course, you will analyze the residential and commercial mortgage lending processes. Along the way, you will examine loan terms, such as underwriting, commitment, and promissory note, and assess the role they play in the process. You will also consider the essential responsibilities of the borrower and the lender. You will then explore different types of liens and the critical concept of lien priority in real estate, along with the resulting effects on owners, lenders, and investors. Based on these concepts, you will evaluate the foreclosure process and assess how debts are settled when foreclosure occurs. Through successful completion of this course, you will gain the ability to navigate and communicate about the mortgage process, lien priority, and the foreclosure process.

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$100

Lung and Colon Cancer

Course

2 weeks

Online

Lung and colon cancer rank among the leading causes of cancer death worldwide, highlighting the critical importance of innovating methods of detection, treatment, and monitoring. In this course, you will begin by linking risk factors and screening methods to the detection of lung or colorectal cancer. You'll research how surgical decisions incorporate emerging technologies and discover the trade-offs that surgeons must navigate to optimize patient outcomes. You will then map the stages and clinical relevance of biomarker testing, identifying opportunities to address current limitations. In whatever way you hope to professionally impact cancer care, this course will prepare you to expand your base knowledge of cancer biology and apply techniques and concepts to specific situations and advancements. You are required to have completed the following courses or have equivalent experience before taking this course:

How Cancer Works
Cancer Genetics and Mutations
Cancer Treatment Fundamentals

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$100

Lymphoma, Leukemia, and Other Cancers

Course

2 weeks

Online

Lymphoma, leukemia, and other cancers that circulate in blood and lymph present unique opportunities for diagnosis, treatment, and drug development. In this course, you will consider the molecular origins of these liquid tumors. Through the analysis of biomarkers and testing methodologies, you will examine how blood cancer classification guides treatment selection and monitoring. You'll explore innovative therapeutic strategies while discovering how rare cancer populations create distinct pathways for drug development and approval. By the end of this course, you will be able to confidently discuss these specific cancers in clinical spaces and with other crucial stakeholder groups, such as in patient advocacy or research fields. You are required to have completed the following courses or have equivalent experience before taking this course:

How Cancer Works
Cancer Genetics and Mutations
Cancer Treatment Fundamentals
Lung and Colon Cancer
Breast and Prostate Cancer

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$100

Machine Learning and Data-Based Approaches to AI

Course

2 weeks

Online

The field of artificial intelligence (AI) has undergone many transformations since its inception in the late 1950s and 1960s. In this century, AI researchers and experts have focused on machine learning approaches, a key application of technology for life today. In this course, you will review the key dimensions of machine learning and examine some of the major types of machine learning. You will investigate why machine learning is important and explore when machine learning works, when it does not, and what kinds of challenges you may face in implementing it. You will also identify ways in which machine learning is being used to address challenges and solve problems in both your personal and professional lives. By discovering the fundamentals of neural networks, including their strengths and limitations, you will examine how neural networks and supervised learning work. Finally, you will delve into advanced machine learning topics, including “deep fakes,” generative adversarial networks (GANs), reinforcement learning, and dealing with complex worlds, all providing you with valuable perspective on many key technologies impacting society today.

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$100

Machine Learning Foundations

Course

2 weeks

Online

Machine learning (ML) is the use and development of computer systems with the ability to learn and discover patterns in data. You even encounter some of these systems on a daily basis; for example, a computer program can determine whether an email is spam or not spam, and a computer program can find patterns among shoppers and recommend products tailored toward their needs and interests. Learning to analyze and visualize data in meaningful ways is a critical step in your study of ML. In this course, you will start by exploring the role that machine learning plays in the industry for decision making and its impact on your role. The characteristics of a particular problem, the data you have to work with, and the questions you want to answer will dictate what type of ML approach, method, and algorithm needs to be used. Once you cover the basic role of machine learning and the process from start to finish, you will gain experience in industry-relevant tools such as Jupyter Notebooks, NumPy, and Pandas.

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$100

Machine Learning in Healthcare

Course

2 weeks

Online

In the healthcare sector, patient data is abundant. Machine learning can transform this data into a powerful tool for prediction and analysis. In this course, you will explore supervised and unsupervised learning, two key machine learning approaches that can help you maximize your data's potential. Before addressing healthcare challenges with machine learning, it's essential to begin with high-quality data. You'll examine and practice the key steps to clean and prepare raw data, ensuring it's ready for effective machine analysis. Once you've mastered these data preparation processes, you'll be ready to apply machine learning to healthcare analysis. You'll use supervised learning techniques to predict whether a patient is likely to experience sepsis. You'll also leverage unsupervised learning methods to identify similar subtypes within a large group of patients. By the end of the course, you'll realize how machine learning can improve efficiency for medical professionals and personalize patient care. Students must have intermediate proficiency in Python programming and machine learning to succeed in this course. You are required to have completed the following courses or have equivalent experience before taking this course:

Designing Digital Healthcare Tools
Data Management in Healthcare

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$100

Making a Convincing Case for Your Solution

Course

2 weeks

Online

When trying to persuade someone, the tendency is to begin in advocacy mode—for example: “Here's something I want you to agree to.” Most people do not react positively to the feeling of being sold something. The usual reaction is to literally or figuratively start backing up. To make a convincing case, it is more effective to engage with the decision maker as a partner in problem-solving. This makes your counterpart feel less like someone is trying to get them to buy something and more like you are working together to bring about an outcome that is desirable to both parties. Begin by asking yourself: “What is the problem you and the decision maker are solving together?” By the end of this course, you will have learned how to deeply analyze a problem, possible solutions, and the associated risks as well as the most persuasive and efficient ways of presenting your proposal. You are required to have completed the following course or have equivalent experience before taking this course:

Solve Problems Using Evidence and Critical Thinking

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$100

Making Capital Investment Decisions

Course

2 weeks

Online

The key to financial success for any business is choosing the right projects to pursue at the right time, for the right price and with the right financing structure. Your role as a manager includes participating in decisions about which projects make sense for the company and are likely to return a profit.

To do so, there are six concepts you need to understand: net present value, internal rate of return, payback period, discounted payback period, profitability index, and equivalent annual cost. Non-financial managers need to be conversant in how each of these concepts work to be able to offer valuable insight and expertise.

Working through the examples in this course using both a financial calculator and popular spreadsheet applications will help you practice applying the tools and strategies, and will set you up to make project decisions that lead to growth and profitability. * Participants in this course need one of the two financial calculators below.

Hewlett-Packard 12C, or
Texas Instruments BA II Plus

Both calculators are available at most office supply stores and from a variety of online sources. There is also a Texas Instruments BA II Plus app for iPhone and iPad , which meets the calculator requirement for this course. You are required to have completed the following course or have equivalent experience before taking this course:

Mastering the Time Value of Money

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$100

Making Data Usable

Course

2 weeks

Online

Have you ever received a dataset that contains useful information but you can't quite get your hands on it? The data may not be in the right format, may have errors, or perhaps require additional elements. Though these usability issues can make it difficult or even impossible to get answers to important questions, we can often transform a dataset like this into something ready to use when it has an underlying structure. In this course, you will discover how to make data usable by following a disciplined process of transforming, cleaning, and synthesizing data. You will gain hands-on practice getting your data ready by using filters and logical functions to structure data, identify errors, and create a “clean” dataset. Upon completion of this course, you will have developed the skills necessary to create a transformed dataset in Excel that you can then use to develop informative dashboards or perform critical analyses.

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$100

Making Emotions Work For You

Course

2 weeks

Online

You are not a passive recipient of your emotions. In this course, you will explore emotion regulation as a strategy for taking control of your emotions to help you achieve important life goals. You will examine what emotions are automatic, what ones you can control. You will then discuss how emotion regulation affects your day-to-day life, and then consider five major strategies for improving your awareness and regulation of those emotions. You'll identify which strategy you use most frequently, and then practice using a strategy. Finally, you'll explore tactics for influencing the emotions of others, and you'll develop a strategy for regulating your own emotions to achieve important life goals, and how you can influence the emotions of others.

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$100

Making Predictions and Forecasts with Data

Course

2 weeks

Online

In order to execute the most informed business analyses, we need the right tools for making predictions from data. Excel provides powerful predictive analytic tools that let the user forecast trends and make predictions with historical data. In this course, you will conduct financial analyses by comparing loan scenarios using financial functions, identifying what values are needed to achieve a desired result, and quickly identifying how changes in your data will impact outcomes. You will leave this course with the ability to leverage reliable historical data to generate simulations and make predictions. Students are required to use a Desktop (PC or Mac) version of Microsoft Excel (2016 or later) to complete some assignments in this course. Excel for Web (Online) and Excel for Mobile will not suffice. You are required to have completed the following course or have equivalent experience before taking this course:

Getting Started with Spreadsheet Modeling and Business Analytics

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$100

Making Predictions Using Statistical Probability

Course

2 weeks

Online

In order to use data from a sample group to make judgments about an entire population, you will explore probability in order to move toward the area of inferential statistics in this course. You will identify the role of discrete variables, use them in determining probability, find the expected value, and define variance. Additionally, the normal distribution, often called the bell curve, is a practical model for many business measurements, including financial decision making, process variations, and salaries. In this course you will examine the normal distribution and identify how to determine probabilities and percentiles from each of these distributions. You are required to have completed the following courses or have equivalent experience before taking this course:

Presenting Quantitative Data
Descriptive Statistics for Business

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$100

Making Predictions With Data Models

Course

2 weeks

Online

Making statistical predictions based on real-world data is complex and requires a more rigorous statistical model. In this course, you will learn to apply multivariate regression statistical models to make predictions. First, you will identify the variables that best explain your results and define the relationships between dependent and independent variables. You will then practice identifying and interpreting the results of a multiple regression model and making predictions based on that model. You are required to have completed the following courses or have equivalent experience before taking this course:

Interpreting and Communicating Data
Using Statistical Test to Make Decisions
Applying Statistical Tests

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$100

Making Strategic Change Happen

Course

2 weeks

Online

With emerging technologies and expanding global marketplaces, it is imperative that organizations become highly proficient in driving their change agenda. Whether diversifying, downsizing, merging, reorienting business, or developing new management structures, organizations must be able to effectively carry out change initiatives to remain productive and competitive. In this course, you will discover how to assess organizational readiness and your own ability to facilitate change. Working with a comprehensive organizational change management simulation, this experiential exercise provides an opportunity for you to learn by doing. By selecting and implementing strategies, you will see the rewards and consequences of your choices. You will also examine why the majority of change efforts fail, study change strategies, and determine how to fit them effectively to the stages of change. Finally, you will build an action plan for introducing a change initiative in your organization. In effect, this course enables you to begin building the skills and habits that you need to help make strategic or substantial change happen.

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$100

Malt Evaluation

Course

2 weeks

Online

It is often said that malt is the soul of beer, and it plays an important role as the source of nutrients and sugars that carry forward into fermentation and your finished product. Selecting the right malt and managing the malt quality are key to a good finished beer. In this course, you will explore different malts and their impact on the wort. You'll then read and interpret malt Certificates of Analysis so that you can choose and purchase the correct malt for each recipe you create. By the end of this course, you'll be better prepared to select the ideal malts to optimize your beer recipe.

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$100

Management 360 Capstone

Course

Online

This 4-week capstone course provides you with the opportunity to bring together the skills you have developed throughout your program to solve a complex problem that requires integrated solutions. In this capstone project, you will bring this vision and expertise in line with the concepts you have learned throughout this program. The final capstone project you submit and present will help you to translate your new skills directly into your workplace.

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$100

Managing and Leading Hybrid Teams

Course

2 weeks

Online

Managing a team in a hybrid environment requires team leaders to acquire new skills and strategies. In this course, you will be equipped with tools that will allow both leaders and team members to assess the state of leadership within their team. You will then explore best practices for effectively launching a hybrid team and identify what is needed to foster high performance in hybrid teams. Finally, you will practice leadership techniques that will allow you to adapt to changing circumstances and sustain your hybrid team's high performance. You are required to have completed the following courses or have equivalent experience before taking this course:

Hybrid Work Models

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$100

Managing Background Screenings and Fair-Chance Hiring

Course

2 weeks

Online

The landscape of employment background screening has evolved significantly over time, shaped by legal precedents, technological advances, and shifting societal attitudes. From early negligent hiring cases to modern digital databases, conducting criminal background checks has become increasingly complex. This complexity is further amplified by recent legislative changes, including cannabis decriminalization and Clean Slate laws, which have introduced new considerations for employers and hiring managers across the United States. In this course, you will develop a comprehensive understanding of criminal records and their role in employment decisions. Through practical scenarios and real-world examples, you'll discover how to identify common errors in criminal records and understand their potential impact on hiring decisions. You'll also examine the historical context of background screening and how recent legislative changes are reshaping hiring practices. By the end of this course, you'll be equipped with the knowledge and skills needed to make informed, fair, and compliant hiring decisions while navigating the evolving landscape of employment background screening. You are required to have completed the following course or have equivalent experience before taking this course:

Understanding Mass Incarceration and Fair-Chance Hiring

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$100

Managing Business Capacity with Activity-Based Costing

Course

Online

The key to good managerial reporting lies in deciding which system best helps managers make better decisions, with the shortcomings that cause the fewest problems. This online course explores one of the most challenging issues in measuring the margins created by individual managers, departments, products and services: allocating the costs that are incurred simply to provide productive capacity. You will learn the pluses and minuses of investing in capacity, the creation of surplus, and the risks associated with fixed capacity costs help you assess and plan for economic downturns or increased competition. In examining the economics of your business, you will understand which costing systems best meet your needs. The course Measuring and Improving Margins is required to be completed prior to starting this course.

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$100

Managing Conflict on Project Teams

Course

2 weeks

Online

As a project leader you need to be able to distinguish between when conflict is healthy and when it's damaging to relationships and productivity. In this course, authored by Cornell Instructor Robert Newman, you'll learn to identify various causes and sources of conflict and learn to foster healthy disagreement within a project team. You are required to have completed the following course or have equivalent experience before taking this course:

Leverage Emotional Intelligence for Project Results

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$100

Managing Data in Machine Learning

Course

2 weeks

Online

One of the most important steps in the machine learning process is understanding and preparing data. Before you can learn to train models, you need to ensure the data selected for your model is appropriate to solve the problem. In this course, you will focus on taking raw data, analyzing and organizing it, and preparing it for the next stage of the machine learning process: modeling. You will practice identifying examples, along with their features and labels, to prepare for supervised learning. You will also practice organizing your data into a data matrix. You will learn about feature engineering, which will allow you to transform your data into a format that is most appropriate for your specific model. By the end of the course, you will be set up with the necessary foundations for managing data in ML. You are required to have completed the following courses or have equivalent experience before taking this course:

Machine Learning Foundations

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$100

Managing Family Relationships

Course

2 weeks

Online

Family businesses are complex systems of personal and professional relationships. In this course, you will assess the emotional and habitual patterns that underwrite your familial and business relationships. Through stories and examples, you will explore the value gained from bringing emotional maturity into interpersonal relationships, both at work and at home. You will explore the qualities and actions expressed by emotionally mature people. With this foundation, you will discuss important skills, such as recognizing the common ways that people avoid accountability, shifting your focus to become more self-responsible and having an honest conversation about a problem before jumping to judgment. You will also examine a relationship triangle from different perspectives and assess your impulse to solve problems when they are brought to you by another person. Finally, you will arrange to have a personal interview with someone in your family with whom you want to develop a deeper relationship then reflect on that experience. By the end of the course, you will better understand emotional maturity and be able to apply new strategies for success in your relationships with others.

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$100

Managing High-Volume Production

Course

2 weeks

Online

After you've created a low-volume production run of your product, you are ready to plan for high-volume production. In this course, you will optimize materials costs through increased volume and by designing a product for ease of fabrication. You will reduce the complexity of assembly and product variability to lower assembly costs. You will implement a set of best practices called Design for X, which will help you ensure efficient and inexpensive manufacturing that results in a high-quality physical product. At the end of the course, you will have the tools to design for high-volume production. You are required to have completed the following courses or have equivalent experience before taking this course:

Building and Validating Prototypes
Developing Product Specifications
Launching Small-Scale Production

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$100

Managing Insects, Weeds, and Diseases

Course

Online

The management of insects, weeds, and diseases is critical to the success of hemp production. There are several strategies and tactics that can be used to minimize the impacts of these potential threats. In this course, you will begin by reviewing the importance of weed management and how to easily identify different types of problematic weeds to determine which strategies would be best to implement. You will also explore various integrated weed management strategies, including methods for the successful management of cultural, biological, and physical threats. You will then delve into the world of pest management, from understanding the potential effects of pest infestation on your hemp plants to available resources to help identify these pests as well as proper management techniques. Additionally, you will explore hemp plant diseases and how to identify common pathogens present in your growing area. Upon completion of this course, you will be able to identify effective management strategies for combating problematic weeds, insects/pests, and diseases to ensure successful hemp cultivation. You are required to have completed the following courses or have equivalent experience before taking this course:

Hemp Biology
Hemp Propagation
Indoor Hemp Cultivation
Outdoor Hemp Cultivation

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$100

Managing Legal and Ethical Risks in AI

Course

2 weeks

Online

AI use can create numerous legal and ethical risks, including intellectual property violations, defamation, unfair assessments, and liability for harmful outcomes. This course equips you with foundational knowledge about intellectual property protections, including patents, trade secrets, and copyrights. You will explore how the use of AI can risk violating intellectual property and what can be done to mitigate this. You'll also evaluate vendor contracts for risk-shifting clauses, analyze liability doctrines such as principal-agent relationships, and explore the liability implications of delegating tasks to autonomous AI agents. By the end of the course, you'll have developed critical skills to safeguard intellectual property assets, minimize liability exposure, and deploy AI responsibly in high-stakes environments. You are required to have completed the following courses or have equivalent experience before taking this course:

Exploring the Legal Principles of AI
Promoting Effective and Inclusive AI

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$100

Managing Legal Risks in Foreign Direct Investment

Course

Online

Whether you currently manage or are planning to develop a foreign direct investment (FDI), understanding risks is critical when doing business in a foreign jurisdiction. Cross-border investments can be jeopardized by a change in the political culture or the legal landscape of the country in which your investment is located. What happens, for example, if the host country enacts new laws or regulations that raise your operating costs? Or what happens in the event of expropriation? With so many variables to account for, you'll need practical insights and comprehensive tools to help mitigate uncertainty. In this course, you will examine several contractual clauses and other resources that will help you anticipate and respond to problems that can negatively impact the return on your FDI. You will also explore a real-world example of a cross-border deal gone wrong, learning from challenges to develop effective strategies and protections. By practicing how to identify different risks, you will discover how to recommend contractual mechanisms to offset their effects.

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$100

Managing Meal Duration and Reservations

Course

2 weeks

Online

When your restaurant is busy, every minute can count towards increasing your revenue. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about what an appropriate meal duration is. Then you can analyze the six stages of meal duration to determine where you can reduce time while maintaining a pleasant dining experience for your customers. Additionally, the way you manage reservations is crucial, especially during busy periods. There are several things you need to decide when it comes to how you are going to take reservations in your restaurant. You will examine the different approaches to taking and managing reservations, whether by phone, online, or mobile. You can use a dedicated website for the restaurant, a third party website, or a third party app. Professor Kimes will give you practical strategies to determine how you can improve your meal duration and your reservation systems, which are critically important to increasing revenue when your restaurant is at capacity.

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$100

Managing Organizational Knowledge and Innovation

Course

2 weeks

Online

Research shows that there are unique challenges and particular steps to knowledge management and collective innovation. In this course, you will explore those steps in a practical way, developing strategies and skills such as self-awareness, mindful reflection, authentic and ethical leadership, and a recognition of the advantages of a diversity mindset. By investigating methods from organizations that have done this well, you will be able to grow your own strategies to create a culture that is conducive to innovation, encouraging knowledge sharing and retention. Meditation continues to form the basis for leadership reflection and growing self-awareness. You will start by looking at ways to promote the exchange of information across your team and assess potential challenges. You'll then delve into the significance of addressing the distinct hurdles to innovation and explore management strategies aimed at nurturing it — a critical aspect of staying competitive in today's dynamic landscape. Finally, you'll address the issue of knowledge retention and what you can do to ensure that your organization is able to retain critical information when employees leave. You'll expand your leadership journey by enhancing self-awareness and fostering innovation to ensure lasting success in today's dynamic environment. You are required to have completed the following course or have equivalent experience before taking this course:

Using Mindful Meditation to Strengthen Relationships

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$100

Managing Organizations

Course

2 weeks

Online

Operating as an organization takes coordinated effort. Companies need to structure themselves in a way that supports their goals. They need to describe job duties clearly so everyone knows how their role supports those goals. They need to attract and support the right talent, and determine how employees can best influence each other to achieve their common objectives. It takes a lot of work to get — and stay — organized. In this course, you will examine the various organizational methods that help support a chain of command. You will also analyze, describe, and specify a job position to help ensure that everyone knows how their role supports overall company goals. You will design an HR management process to recruit the right potential employees, identify the best candidates, welcome them to the organization, and support them as they work. You will describe the organizational culture of a company and determine its role in helping employees do their best work. Finally, you will describe the uses of power in organizations, as employees influence one another in pursuit of common goals. In the five-part project, you will develop an organizational brief that considers each step of organizing a firm so that you can better structure the inner workings of a company to support its goals. You are required to have completed the following courses or have equivalent experience before taking this course:

Finance and Accounting Principles
Marketing Fundamentals
Strategic Business Planning and Forecasting

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$100

Managing People in a Healthcare Setting

Course

2 weeks

Online

Managing people in a healthcare organization is all about effective communication and good leadership practices—both of which will allow you to create a top-notch team. In this course, Dr. Karpman will share his expertise in medicine and business and give you a framework to evaluate yourself and the people you work with through the lens of your organization's mission, vision, and values. You'll also work to solve communication issues at both the organizational and individual levels. In the five-part course project, Dr. Karpman will challenge you to define goals and values, plan for performance management, find efficiencies by planning better meetings, refine your mediation skills, and evaluate organizational communication. Dr. Karpman will also talk to you about the importance of promoting a culture of safety, and using time-tested teamwork and performance strategies to improve your organization.

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$100

Managing Real Estate Development Projects

Course

2 weeks

Online

Real estate development projects have many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like a project manager with guidance from Brad Wellstead, experienced former real estate development project manager and Cornell University faculty member. The practical tools and techniques you learn will allow you to confidently create a project schedule, set a realistic budget, and effectively manage resources, risks, and people. You are required to have completed the following course or have equivalent experience before taking this course:

Introduction to Commercial Real Estate Development

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$100

Managing Real Property Rights

Course

2 weeks

Online

Without well-established rights to acquire, charge rents, and sell real estate, investors will not invest. Legal systems create these rules and institutions that facilitate the efficient identification and transfer of real property rights. So how do you tackle the legal aspects of real estate? In this course, you will explore the various estates in real property, including how property ownership is registered or recorded, how real property interests are transferred, and how ownership can be shared. You will understand the vocabulary of real property rights, identify the limitations on property rights, and examine the major contracts that surround real property transfer. By the end of this course, you will have the knowledge needed to connect financial and property rights, setting you up to increase the value of your property and transform fundamental property rights to your benefit. You are required to have completed the following courses or have equivalent experience before taking this course:

Real Estate Investment Decisions
Financing Real Estate Investments

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$100

Managing Risk in Contracts

Course

2 weeks

Online

Contracts should reflect business objectives in provisions that are clear, complete, and enforceable. In this course, you will study how various contract concepts relate to each other within a single document and how to approach an agreement with a holistic view. You will explore how contractual provisions can be modified to allocate various risks to one party or another. This is an important skill; after all, which party will bear which risks in a particular transaction are often the most hotly negotiated terms of a deal. You will examine how to use contract provisions to allocate risk and control among parties to a contract. As a result, you will be better equipped to discuss with your legal team how to anticipate risks through an informed use of those provisions in your contracts. The following courses are required to be completed before taking this course:

Creating Effective Contracts
Interpreting Contracts

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$100

Managing Sales Performance for Growth

Course

2 weeks

Online

During this course, you'll learn the importance of having a clear blueprint for sales success. This course is divided into three main topics:

Establish clear sales metrics, accountabilities, and targets
Track and manage sales performance
Coach to the sales metrics

Marketing professionals rely on clearly defined goals to determine the course of action when placing a product in the market. Leveraging research to learn more about your target audience is the focus of this course. In it, you will learn how to be an intelligent consumer of information when it comes to market research and analysis so you can become a more effective decision-maker. You will first look at market research, including the purpose and goals of research; how to balance the ideal with reality in doing research; and how to apply the six stages of research to a marketing situation. You will then examine different ways to analyze the data acquired through market research. Using formulas to determine how cannibalization affects the profitability of new products and the value of a long-term customer, you will perform a basic sensitivity analysis to assess the robustness of your results. You are required to have completed the following course or have equivalent experience before taking this course:

Essentials of Marketing Strategy

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$100

Market Research and Product Development

Course

2 weeks

Online

Many new food product and innovation ideas that make it to the market are ultimately unsuccessful, typically because their creators did not take the proper steps to ensure there was a sustainable market opportunity. In this course, you will assess the feasibility of new food product or innovation ideas. This will enable you to invest your time, money, and other resources in ventures with a possibility for success. You will also incorporate consumer research in order to create a food product or venture protocept. Finally, you will use this research to ensure that your protocept is appropriate to take to the next level of product development.

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$100

Market Response Modeling

Course

Online

Segmentation and targeting is the tip of the iceberg for implementing a successful marketing strategy. Markets can be sliced and diced in infinite ways; the goal is to focus your marketing activities on customers you identify as most likely to respond and buy. In this course, you'll use statistical market response modeling to develop the right marketing mix: Determine when -- and where -- to spend money on advertising and trade promotions, and how to better forecast demand for your product or service among different customers.

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$100

Marketing Automation and AI

Course

2 weeks

Online

How do you create an ideal marketing machine that can drive acquisition and retention of your customers? Performance marketing can empower your organization to make savvy marketing decisions in an optimal way. Layering machine learning and artificial intelligence on top of that will supercharge this process and take your marketing strategy to the next level. In this course, you will explore key aspects of performance marketing to enable you to plan effective performance marketing campaigns that will lead your organization to success. You will use your new skills to design a performance marketing strategy. You will analyze your customer's journey and determine what parts of the marketing process can be supercharged by integrating machine learning and AI. In addition, you will seek ways to responsibly manage your customer's data and privacy in order to gain and maintain their trust in your organization. You are required to have completed the following courses or have equivalent experience before taking this course:

Digital Transformation in Marketing
Assessing Opportunities in Paid Digital Media
Assessing Opportunities in Owned Digital Media

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$100

Marketing Fundamentals

Course

2 weeks

Online

Marketing is more than just an advertisement; it is the intersection of numerous decisions that allow a product or service to exist in the world and be purchasable. Whether an organization plans to serve individual consumers or other businesses, they need a plan for how they are going to discover, keep, and grow their customer base. In this course, you will be introduced to a systematic way of thinking about marketing all products and services. You'll discover how to define your target market, how to focus on their needs and wants by providing the right kinds of value, and how to attract them (and retain them) as customers. A three-part course project to create a strategic marketing brief will give you practice in performing all of the valuable activities that enable you to discover, target, reach, acquire, and retain your customer base. You are required to have completed the following course or have equivalent experience before taking this course:

Finance and Accounting Principles

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$100

Marketing Hospitality Brands Through Digital Media

Course

2 weeks

Online

Integrated marketing communications (IMC) is both a theory and a process. The goal of IMC is to make sure the promotional elements of a business work together and communicate a consistent brand experience for current and future customers. In the information age, it is critical that your brand penetrates through the dense marketing landscape and connects with your target audiences. In this course, you will examine what integrated marketing communications is and how you can use it to communicate your brand's strategy and promise. You will also identify why an IMC plan should constantly evolve in the face of a shifting media landscape and dynamic business realities and market conditions. You will discover how you can use marketing communications to effectively shape consumers' brand beliefs and persuade them, while doing so in ways that are legal and ethical. Finally, you will explore a number of conceptual models that can help you define and refine the brand's marketing communications goals. Throughout, you will utilize these strategies to begin to build an IMC strategy for a fictional hotel in Baltimore, Maryland.

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$100

Marketing the Hospitality Brand Through Digital Media

Course

Online

Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing and demand management principles. This course provides you with a grounding in brand management and focuses on the importance of identifying and establishing your "brand promise": the experience your guests take away from engaging with your brand as the basis of new media management. You'll experience the challenges involved in maintaining your brand's promise across a growing array of new media channels. You'll be exposed to sound marketing concepts, advice from industry experts, and actual experience with new media in exercises and simulations. You'll then take what you have learned and apply it to your existing marketing efforts based on industry best practices and time-tested frameworks for profitable marketing. You'll learn directly from some of the heaviest hitters in new media for hospitality - CEOs, search, social and mobile media consultants, property-level managers, and more through interactive projects and compelling video exercises. See first-hand how the successful implementation of new media can help you deliver on your firm's "brand promise", enabling you to deal with market uncertainties and guide your organization toward sustained profitability.

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$100

Marketplaces and Emerging Technologies

Course

2 weeks

Online

Harnessing technologies as they emerge can lead to improvements but only if implemented effectively. Accurate measurements and careful analysis are necessary components of strategic managerial decision making. In this course, you will explore the dimensions of marketplaces and the ways they differ from offering products. You will examine the importance of network externality and the methodology to measure it. With an accurate measurement, you can make decisions about augmenting positive externality and determining an effective pricing strategy. You will also analyze matching supply to demand and make strategic decisions for improvements. Furthermore, you will explore the front-end technologies companies utilize to monitor, gather, and examine customer data, enabling them to enhance business-customer engagement and boost customer fulfillment. The following courses are required to be completed before taking this course:

Designing Digital and Data-Driven Business Operations
Exploring the Fundamentals of Forecasting Demand
Designing Experiments in Retail and Online Businesses
Optimizing Decisions Using Demand Forecasts

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$100

Mastering Data Structures

Course

3 weeks

Online

This course introduces you to mutable data structures, which are advanced Python types that enable faster updating and search than basic types like ints and strings. These types are necessary for working with large data sets but can be difficult to master. You will explore multiple methods to work with these objects, which include lists, sets, and dictionaries. You will also write expressions and employ extensive use of visualization. The following courses are required to be completed before taking this course:

Python Fundamentals
User-Defined Functions in Python
Developing a Currency Converter
Controlling Program Flow

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$100

Mastering NLP Fundamentals

Course

2 weeks

Online

With the rapid growth of text data across industries, knowing how to clean and process it is key to extracting valuable insights. This course gives you hands-on experience with text preprocessing, the foundation of any natural language processing (NLP) workflow. You will start the course by using regular expressions to identify and edit patterns in text before tackling tasks like converting text to lowercase, replacing characters, and removing unwanted elements. As you progress, you will handle more advanced tasks such as tokenizing text into words or n-grams and filtering out irrelevant stop words. Finally, you will clean messy text by standardizing variations and using techniques like stemming. By the end of the course, you will be equipped to prepare large text datasets for deeper analysis, paving the way for sentiment analysis and other advanced NLP tasks.

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$100

Mastering the Essentials of Influence

Course

2 weeks

Online

As a leader, you are always influencing others. However, if you're not mindful of how you exert this influence, it could lead to unforeseen consequences for yourself and your team. Your ability to negatively impact someone's performance, or elevate it to new levels, is powerful and should be taken seriously. In this course, Professor Allan Filipowicz discusses how your beliefs drive your subordinates' performance. You'll learn how to identify negative and positive expectancy cycles and get the tools needed to reverse the former and accelerate the latter.

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$100

Mastering the Time Value of Money

Course

2 weeks

Online

Managing a business means managing its financial resources, regardless of your job title. Your ability to make smart decisions about projects relies on your understanding of timelines and cash-flow calculations to track cash flow and payments, the value of securities and investments, and how to determine overall cost effectiveness. To do this, you need a good working knowledge of a number of financial concepts.

This course introduces you to those concepts and shows you how to perform important calculations using financial calculators and popular spreadsheet applications. You'll develop an intuitive understanding of the concepts and have a chance to practice applying the tools. You will come away with the tools to ensure that your company has the best possible chance of project success through managing its financial resources wisely. * Participants in this course need one of the two financial calculators below.

Hewlett-Packard 12C, or
Texas Instruments BA II Plus

Both calculators are available at most office supply stores and from a variety of online sources. There is also a Texas Instruments BA II Plus app for iPhone and iPad , which meets the calculator requirement for this course.

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$100

Maximizing Communication and Collaboration in the Hybrid Environment

Course

2 weeks

Online

Achieving effective communication within teams can be challenging, which means communication within hybrid teams adds another layer of difficulty. In this course, you will discuss the main communication issues that hybrid teams are likely to encounter and identify specific solutions to those issues. You will then design a hybrid communication strategy to align with your team's needs and establish communication protocols and processes to support effective communication within a hybrid environment. You are required to have completed the following courses or have equivalent experience before taking this course:

Hybrid Work Models

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$100

Maximizing Your Value in the Attorney-Client Relationship

Course

2 weeks

Online

The relationship you have with the attorney representing your organization is critical. Your communications and interactions with that attorney will be more productive for everyone if you understand exactly what the attorney wants and needs from you. In this course, you will discover ways to effectively communicate with attorneys, whether they are in house or hired from outside your company. You will consider how there are misconceptions about what attorneys need, such as the notion that everything should be in writing. You will also examine the duties associated with being a corporate representative and what your role entails when you are called to testify on behalf of your company. Additionally, you'll explore the professional rules attorneys must comply with to ensure proper communication with the client. You'll be able to distill best practices to follow at the beginning of the attorney-client relationship that will ensure better communication throughout the relationship. Finally, you'll have the opportunity to apply this knowledge in certain situations, such as when an employee is asked to represent the company at a deposition. Ultimately, you'll have a more sophisticated appreciation of and approach to communicating and working with attorneys.

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$100

Measuring and Compensating for Performance

Course

Online

Compensation plays a critical role in attracting and retaining the right talent to meet organizational goals. Performance is each individual's contribution toward these goals. An effective compensation strategy should ensure individual performance and organizational outcomes are connected. Decisions made regarding the compensation structure must also be aligned with the organization's financial ability to pay. Can you afford the pay-for-performance system in good times and in bad? Learn how to design and evaluate your compensation strategy as you determine how to measure performance using the expertise of Dr. Barrington and Dr. Thomas. After completing this course you will be able to understand the challenges of measuring and compensating on the basis of performance in a way that aligns with the goals and needs of your organization.

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$100

Measuring and Improving Efficiency

Course

Online

Measuring and encouraging efficiencies in different parts of an organization rely on accurately identifying and isolating the areas responsible for those efficiencies. This online course introduces you to effective techniques for setting prices for the exchange of products and services between different units in a business. The goal is to improve decision-making and to isolate each unit's responsibility for the elements of business strategy under their control. The course Managing Business Capacity with Activity-Based Costing is required to be completed prior to starting this course.

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$100

Measuring and Improving Margins

Course

Online

Measuring and making sense of profit margins on an organization's different products and services requires an accurate assessment of the true costs of delivering those products and services. This online course will teach you how to analyze the true cost of products and services that rely heavily on shared resources (often called "overhead"), how common methods of reporting these costs lead to distorted decision-making, and devise reports that link reported costs to business strategy in the most effective ways. This course provides students with an understanding of the basic tools organizations use to identify the total costs of the resources they consume, and allocate those costs to particular managers, products and services. These tools can be used to improve the overall effectiveness of the organization by:

Evaluating margins performance more accurately.
Charging costs to discourage the use of particularly costly resources.
Setting prices to ensure that each individual product or service is covering its costs.
Adjusting the mix of products and services toward those with high margins, and away from those with low margins.

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$100

Measuring and Motivating Performance

Course

Online

Incentive compensation is one of the most powerful tools managers have to motivate and direct their employees—but like any powerful tool, it can cause great damage if not wielded carefully! This online course will help you understand how to match forms of incentive compensation to your firm's circumstances, and identify and respond to incentive-strategy mismatches.

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$100

Course

2 weeks

Online

This course will equip you with the skills to effectively communicate your political cause to the public. You will explore the power of narrative and storytelling, discovering how to craft compelling advocacy stories that resonate with diverse audiences. You will gain hands-on experience engaging with the media, including drafting and distributing press releases. You will also delve into creating and publishing letters to the editor and op-eds, providing you with a comprehensive toolkit for public advocacy. You are required to have completed the following courses or have equivalent experience before taking this course:

Community Organizing
Legislative Advocacy
Administrative Advocacy

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$100

Mediation for Managers

Course

2 weeks

Online

Mediation is widely used to settle disputes ranging from conflict between neighbors to conflict between nations. Though personal disagreements and international commerce don't share the same substance or consequences, the key procedural elements of the mediation process are the same for both, so workplace conflicts tend to take the same shape regardless of the industry or the size of the conflict. In this course you will focus on the use of mediation in resolving organizational conflict where the manager or supervisor serves in the role of mediator. Even if you are not a trained mediator, you can draw on proven mediation techniques to help resolve workplace conflict in productive ways. During this course, you will closely examine a workplace scenario and practice properly setting expectations for mediation of that conflict. In each module, new information will be revealed that will ask you to adapt to the various needs of the disputing parties. Additionally, you will practice handling unforeseen emotional outbursts in a productive way and ultimately propose solutions that consider everyone's interests. Through creative work in examining the scenario and reflecting on how the lessons might apply to your own workplace conflicts, you will learn how to expertly prevent inevitable workplace conflicts from escalating.

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$100

Medical Billing and Contracting Liabilities

Course

2 weeks

Online

While healthcare involves a noble mission, it is nonetheless a business, and just like any other business operation, there is a potential for fraud. In this course, you will focus on what are commonly called fraud and abuse laws. You will discover the legal protections for the doctor-patient relationships in state law, such as doctor-patient confidentiality, as well as the doctor's fiduciary duties to the patient. At the federal level, you will examine fraud and abuse statutes that carve out particular types of transactions with profit motives to penalize. These are transactions where providers submit false claims to the government for payment and where providers receive kickbacks in exchange for ordering care or making referrals. As you progress, you will examine the liability your organization can face under the False Claims Act, including medical billing and physician contracting. You will also examine the definition of a kickback and the penalty for receiving one. In addition, you will explore safe harbors that allow practices that could be construed as anti-kickback violations but are protected from penalty because they could benefit a patient's healthcare overall.

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$100

Medicinal Cannabis Extraction

Course

2 weeks

Online

The methods of growing and producing cannabis distinguish medicinal cannabis from other forms. In this course, you will gain insights into how to optimize growing conditions for medical use. You will explore the stages of development and best practices for the collection of plant material. You will study the potential of cannabinoids produced by the cannabis plant and explore options for whole-plant use as well as individual natural and synthesized compounds. You will examine the most common extraction methods and associate them with resulting chemical properties. You will identify the pros and cons of each method to develop a foundation in how extraction processes impact drug discovery as well as how the choice of extraction method influences the health benefits of the final cannabis product. IMPORTANT COURSE INFORMATION: Due to the experiential nature of this program, you will need to purchase or find a small amount of materials before the start of your course. Below, please find the list of materials and suggested retailers. We encourage you to order, purchase, or collect supplies now. Please note: You will be asked to refrigerate one of the experiments. Go to amazon.com or a local pharmacy or grocery store to find the following supplies:

Black Tea
Cloves (the spice)
A neutral oil such as canola, sesame, coconut, or olive oil
30g (or 1 ounce) of dried culinary herb such as rosemary, sage, or thyme
White vinegar
Kitchen thermometer

You are required to have completed the following courses or have equivalent experience before taking this course:

Medicinal Cannabis History

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$100

Medicinal Cannabis: History, Legislation, and Chemistry

Course

2 weeks

Online

Humans have been using the cannabis plant as a source of medicine in many cultures for thousands of years with positive effects. In this course, you will document your thinking about the complexity of medicinal cannabis options and demonstrate your understanding of the history and legal responsibilities of utilizing cannabis medicines. You will consider the historical context for the use of medical cannabis within the traditions of Indigenous groups. You will explore the journey of the cannabis plant and its relationship with people and culture across time. You will also examine how cultures used cannabis medicinally in ancient times and research a historical use of cannabis to compare its usage to modern applications.

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$100

Menu Design and Engineering

Course

2 weeks

Online

According to recent research, customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present you with proven strategies and techniques that can help you optimize your menu and increase the revenue it generates for your restaurant. Through the process of menu engineering, you will explore a unique approach to categorizing menu items based on profitability and sales volume. Using this categorization, you can implement a variety of strategies to increase the overall profitability of your menu. You will also explore several effective menu design techniques that will help you improve how you name and describe menu items and organize and highlight them to showcase your most profitable, best-selling dishes. Critical to your restaurant revenue management program is your approach to pricing, and you will determine the strategies that make the most sense for your restaurant. You will walk away from this course with a set of practical tools you can use right now to maximize your revenue, whether your restaurant is slow, busy, or somewhere in-between.

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$100

Meta Storytelling With Info Comics

Course

2 weeks

Online

When contemplating the different forms of media you can use to reach your customers, it's important not to forget about information-based comics. Yes, comics! Often thought of as a format for children or teens, comics can be an effective way to reach new stakeholders. Information comics situate knowledge within concrete scenarios. The characters and plots bring the knowledge to life through dialogue, illustration, and narration. To create an information comic for your campaign, you will create characters, storyboards, dialogues, and imagery to help relay the knowledge to your stakeholders. Once you have established these elements, you will install a software tool to bring your vision to reality. If you cannot install the tool, there will be other options available to create your comic. In this course, you're going to be making an information comic. You will discover how to write dialogue, create storyboards, and pull together all of the elements into a story about your strategic storytelling campaign. You will also identify how you plan to reach your different stakeholders. In addition, you will explore a tool that you can use to create an info comic. You are required to have completed the following courses or have equivalent experience before taking this course:

Strategic Storytelling Across Media
Engaging Specific Stakeholders

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$100

Modeling Perfect Competition

Course

2 weeks

Online

In this course you will examine the model of perfect competition and how it can be used to make business decisions. You will utilize this model of perfect competition to analyze both the short-run and long-run equilibriums and the impacts they can have on your organization. You will explore how firms have access to a multitude of specialized input that are limited and how those can be exploited for the benefit of your organization. Lastly, you will analyze two significant questions: Who in particular will reap the rewards when there are profits? And how large will the profits be? Finally, you will complete a graded project in which you draw relevant conclusions related to perfect competition and your firm. These courses are required to be completed prior to starting this course:

Examining Scarcity and Opportunity Cost
Analyzing Price and Equilibrium
Conducting Market Analysis and Predicting Price

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$100

Modeling Uncertainty and Risk

Course

3 weeks

Online

Decision making is never as simple as we would like it to be, since rarely does a single factor alone predict an outcome. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you'll use foundations in probability to describe risk mathematically and incorporate those calculations into your decisions so you can take them to the next level. Working through increasingly complex modeling situations, you will learn to use estimates of probable future outcomes for Go/No-Go decisions and to run a Monte Carlo simulation allowing you to examine outcomes that vary based on multiple, interdependent decisions. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding and Visualizing Data
Implementing Scientific Decision Making
Using Predictive Data Analysis

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$100

Modern Viticulture: Challenges and Developments

Course

2 weeks

Online

Perhaps no topic is more hotly debated than climate change. One thing is certain: There are major climate implications on the wine grape industry. The wine professional is acutely aware of these challenges, while personally growing and continuously questioning commonly held beliefs of wine grape production. In this course, you will explore various challenges and developments in modern viticulture. You will react to current issues and discover digital agricultural tools that help to offset these challenges. With this added knowledge, you will continue your journey to becoming a wine professional. You are required to have completed the following courses or have equivalent experience before taking this course:

Evaluating Wines
Developing Wine Production Plans
Wine Ingredients
Vineyard Operations
Site Selection and Vineyard Establishment

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$100

Monitoring and Controlling Projects

Course

2 weeks

Online

When errors, misses, over-runs and problems occur during projects, a balanced, measured response from the project leader is critical. If you underreact, stakeholders will begin to doubt your effectiveness. If you overreact, your teams will be in fear, crushing any creative effort and stifling information sharing. In this course, authored by Cornell Instructor Robert Newman, you will examine the human elements of project monitoring and control and review common errors that occur on projects. You'll learn how to ask the right questions and improve team connectedness. You are required to have completed the following course or have equivalent experience before taking this course:

Leverage Emotional Intelligence for Project Results

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$100

Motivating People for High Performance

Course

2 weeks

Online

Leaders are responsible for encouraging the highest possible performance from their employees. Most leaders recognize that motivation is a key driver of high performance. Few leaders are skilled at choosing the right combination of approaches and tools to motivate all of their people. Cornell University Professor Risa Mish provides a learning experience that builds on the important premise that not all individuals are motivated by the same things, and some might be demotivated by the same conditions or incentives that motivate others. This course prepares leaders to analyze performance problems and assess whether they actually can be attributed to a lack of motivation or to one of several other root causes. When students determine that poor workplace performance is indeed caused by a lack of motivation, they will use the motivation techniques that will be most effective for all the people involved. Leveraging the work of two American social psychologists to address the factors that may be demotivating people, students will learn how to increase the factors that do motivate people and improve workplace performance. Students will also use the three primary drivers of human motivation to foster better performance on the job.

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$100

Motivating Public Sector Employees

Course

2 weeks

Online

Part of being a great leader is understanding why your employees want to work in a public sector organization, how you can motivate them individually and as a group, and what incentives and tools are available to do so. In this course, you will explore your own reasons for working in a public organization as well as the motivations of your colleagues using a well-tested survey tool. You will also determine what types of monetary and non-monetary incentives are available to you within your organization so that you can match them to the motivations of the organization's employees. Professor Harris will also explore how certain leadership behaviors can be a strong motivational force. Many employees will only be motivated by a leader when the leader's style and behaviors meet the employee's needs and those of the organization. In this course, you will explore some of these leadership styles, assess the behaviors of leaders in your organization, and determine which leadership traits are compatible with which public service motivations. You are required to have completed the following courses or have equivalent experience before taking this course:

Leadership Skills and Traits in Public Organizations
Assessing Your Public Sector Organization

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$100

Moving Goods Across Borders: How to Work With Tariffs

Course

Online

Whether your business exports globally or imports into the United States, understanding the economic impact of trade tariffs is crucial. Trade tariffs are a tax on products that enter a country's national borders, and they are imposed to varying degrees by most countries around the world. And just as with any other tax on business activities, a business can change the scope and magnitude of any tariffs it is required to pay by altering its sales or procurement practices. This course will provide the tools needed to assess the economic impact of U.S. tariff laws on any prospective import by a U.S. business. You will discover how to assess and compare tariffs, empowering you to minimize financial impact while achieving other business objectives. You will also examine the legal limits of tariff engineering — a common method for tariff reduction — and gain valuable insights into how U.S. tariff laws align with historical global practices.

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$100

Multivariable Comparisons

Course

2 weeks

Online

An ever-present need in business is to compare two populations, such as sales of related products, different customer segments, or productivity of factory work shifts, to name a few. In this course, you will examine how to compare two population means. Just as there is a need to look at two populations, the same is true for larger groups. However, the process of comparing three or more population means is significantly different. You will investigate the comparison of multiple means, including the experiment designs to choose from and the three-step process to follow. Additionally, you will explore how hypothesis testing is used to make judgments about a population. Many times, however, comparisons are needed on more than one variable, such as a survey given to two different audiences or a defect caused by different pieces of equipment. Lastly, in this course you will examine tests on two variables, having either two options or multiple options and identify the formulas used in these comparisons. You are required to have completed the following courses or have equivalent experience before taking this course:

Presenting Quantitative Data
Descriptive Statistics for Business
Making Predictions Using Statistical Probability
Inferential Statistics

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$100

Natural Language Processing Fundamentals

Course

3 weeks

Online

In this course, you will explore the foundational vocabulary of natural language processing (NLP) — and start writing code right away — by finding patterns in strings using both simple functions and regular expressions. This will prepare you for an important component of NLP work, which is preprocessing text to reduce the size of the vocabulary being analyzed: The fewer total words that need to be analyzed, the more computationally efficient your work will be. You will then tag sentences so that you will be able to relate keywords to one another. You will also gain extensive hands-on experience writing Python, first by practicing on individual sentences then working up to a larger body of text. Overall, your understanding of and skill in NLP with Python will support you as you continue through your career and meet your goals in this area and beyond.

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$100

Natural Language Processing in Healthcare

Course

2 weeks

Online

Clinical notes and patient records contain vast amounts of data, but this data is not always in a format machines can interpret. In this course, you will discover how natural language processing (NLP) can help you transform free text into structured data for extracting insights. You'll start by reviewing NLP methods to prepare raw text for machine analysis. Using the Python package spaCy, you'll perform NLP tasks like sentence splitting, tokenization, part-of-speech tagging, and parsing. You will then explore key NLP applications. Using the scikit-learn and scispaCy Python packages, you'll apply text classification and named entity recognition (NER) to gain insights from medical texts. Finally, you'll advance to deep learning models, examining their application for healthcare tasks such as the de-identification of patient data. You will also consider the ethical implications of using such models, focusing on patient security and privacy. By the end of this course, you'll gain hands-on experience using NLP techniques to extract insights from healthcare data while also considering how to apply these methods ethically and responsibly. Students must have intermediate proficiency in Python programming and machine learning to succeed in this course. You are required to have completed the following courses or have equivalent experience before taking this course:

Designing Digital Healthcare Tools
Data Management in Healthcare
Machine Learning in Healthcare

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$100

Navigating Diversity and Cultural Differences

Course

2 weeks

Online

The social sciences emphasize three elements when it comes to navigating diversity and cultural differences. The first is cognitive: Do you know what to do? Another is affective: Can you feel for others? The last is behavior: Can you carry out the appropriate behavior? This course explores various dimensions of diversity and cultural difference. It starts by providing an introduction to several scholarly approaches that you can use to identify the intercultural dynamics at play within your organization. You'll also look at a variety of ways that business leaders effectively manage intercultural conflict and use this during your meditation to reflect on your own strategies for managing conflict. The mental rehearsal that mindful meditation allows us is a jumping-off point, and from here you'll look at many East/West cultural comparisons. Through instruction and exercises, you will have the opportunity to expand your focus beyond geographic, national, education, and racial differences to cultural comparisons that are relevant to personal situations. As you engage in meditation, you will explore the connectedness of humanity across cultural differences. Finally, you will explore stories of companies that grew to command a global presence to see how a diversity mindset — or lack thereof — affected innovation. This will include reflection on your own attitude toward inclusiveness and how it can enable positive change. You are required to have completed the following course or have equivalent experience before taking this course:

Using Mindful Meditation to Strengthen Relationships

Finance and Accounting Principles
Marketing Fundamentals
Strategic Business Planning and Forecasting
Managing Organizations
Leading Without Authority

Understanding Data Analytics
Finding Patterns in Data Using Association Rules, PCA, and Factor Analysis
Finding Patterns in Data Using Cluster and Hotspot Analysis
Regression Analysis and Discrete Choice Models
Supervised Learning Techniques

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$100

Neurodiversity at Work

Course

2 weeks

Online

It's estimated that approximately one in six people in the United States are now considered to be neurodivergent. Yet nearly 40% of neurodivergent adults are unemployed or underemployed compared to their age peers. Promisingly, in recent years, companies in technology and other industries have come to recognize neurodiverse individuals as a valuable workforce resource, and they have responded by actively recruiting this largely untapped talent pool. This course provides an overview of emerging Neurodiversity at Work employment programs and outlines the implications for HR policies and practices. Course topics include background information about autism and neurodiversity; models of effective recruitment, screening, and onboarding; supervisor training and support; best practices for career progression, advancement, and retention; and strategies for building a broad array of internal and external support systems.

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$100

Non-Traditional Applications of Hotel Revenue Management

Course

2 weeks

Online

Any business that has relatively fixed capacity, perishable inventory, and time-variable demand can increase revenue using revenue management—not just hotels. This course, authored by Cornell University's Professor Sheryl E. Kimes, reviews the basics of revenue management and outlines the application of revenue management principles to other businesses, both inside the hotel and beyond, such as spas, restaurants, and golf courses. Through your work on the course project, you will reinforce what you have learned about the refinement and extension of revenue management practices and will develop notes and recommendations for implementing and extending revenue management at the organization where you work. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Hotel Revenue Management
Forecasting and Availability Controls in Hotel Revenue Management
Pricing Strategy and Distribution Channels in Hotel Revenue Management
Overbooking Practices in Hotel Revenue Management

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$100

Nonthermal Food Processes

Course

2 weeks

Online

In this course, you will explore the cutting-edge technologies and methodologies that distinguish nonthermal unit operations. These innovations revolutionize product safety and appeal, all without the reliance on high temperatures. Our exploration spans a diverse array of products, including packaged meats, juices, dairy, and seafood. You will begin by examining industrial settings for nonthermal unit operations, differentiating the equipment, mechanisms, and parameters associated with various strategies. You will navigate the consumer landscape by examining customer perception and demand, providing you with a comprehensive look at the advantages and drawbacks of these technologies. Through the careful analysis of each treatment, you will balance the variables that influence processing efficiency, allowing you to optimize systems and adapt to the changing environment of nonthermal unit operations within the food industry. You are required to have completed the following courses or have equivalent experience before taking this course:

Mechanical Processes
Thermal Processes
Processes Based on Mass Transfer

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$100

Optimization and Modeling Simultaneous Decisions

Course

3 weeks

Online

In business, we don't often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable understanding of these ripple effects in order to meet business objectives and raise the odds of decision-making success. In this course, you will create and use data models for optimizing decision making in situations where resources are constrained—and two or more decisions whose consequences interact must be made simultaneously. This course utilizes Microsoft Excel and you will need to have access to Microsoft Excel to successfully complete the course requirements. These courses are required to be completed prior to starting this course:

Understanding and Visualizing Data
Implementing Scientific Decision Making
Using Predictive Data Analysis
Modeling Uncertainty and Risk

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$100

Optimization Fundamentals

Course

2 weeks

Online

Optimization drives solutions across virtually every area of data science, machine learning, and predictive modeling. Whether powering recommendation systems, solving large-scale data matching, or refining algorithms, optimization provides the tools to make systems efficient and scalable. In this course, you will explore key optimization techniques, including gradient descent algorithms, constrained and unconstrained methods, and stochastic approaches like stochastic gradient descent (SGD). You'll adapt these tools to address high-impact computational challenges with precision and confidence. By the end of the course, you'll understand optimization strategies that are essential for tackling real-world problems effectively.

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$100

Optimizing Asset Management Strategies

Course

2 weeks

Online

As real estate asset manager, you are steward of an owner's property, responsible for managing it to help achieve the owner's goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic Plan. This course focuses on teaching you how to build this strategic plan and on developing your understanding of the asset manager role, its activities, and different management approaches. Beyond best practices and expert insights, this course also provides you with ample opportunities to practice new skills and an applied toolkit for real-world real estate asset management. You are required to have completed the following course or have equivalent experience before taking this course:

Leading Successful Property Management Operations

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$100

Optimizing Decisions and Assessing Tradeoffs

Course

2 weeks

Online

In this course, you will build spreadsheet-based models that evaluate solutions and decision problems, investigating a number of different methods and built-in tools to optimize decisions and assess tradeoffs. One of the most powerful ways to take an evaluation model to the next level is to build an optimization layer that automates the process of finding the best solution for a given set of input factors. Depending on the scale, scope, and mathematical complexity of the model, you will discover that different kinds of optimization approaches may work better than others. You will explore some of the most practical ways to layer optimization on top of Excel-based evaluation models. For simpler problems, this involves efficiently listing and examining all the potential solutions; for more complex problems, it entails automating simple heuristics using VBA or by employing Excel's Solver tool. By the end of this course, you will have the skills to confidently use optimization to help improve the decisions you need to make based on your data. You are required to have completed the following courses or have equivalent experience before taking this course:

Making Data Usable
Creating Effective Data-Driven Dashboards
Developing Robust Models to Evaluate Decisions

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$100

Optimizing Decisions Using Demand Forecasts

Course

2 weeks

Online

By utilizing data, machine learning, and various regression models, predictive analytics helps companies forecast demand, evaluate the effect of pricing strategies, anticipate customer purchasing decisions, and the like. In essence — and as the name suggests — predictive analytics helps organizations predict future outcomes. Prescriptive analytics then goes one step further by using these predictive models along with decision rules and desired objective functions to make the best possible dynamic, automated decisions. Some examples include personalized advertising, online recommendation systems, surge pricing, promotional decisions, and stocking and fulfillment choices. In this course, you will examine the foundational elements of prescriptive analytics, including how to use forecasts as input to build models for dynamic and automated decision making. You will then further analyze these concepts to ensure that these decisions align with and contribute positively to business goals and performance objectives. The following courses are required to be completed before taking this course:

Designing Digital and Data-Driven Business Operations
Exploring the Fundamentals of Forecasting Demand
Designing Experiments in Retail and Online Businesses

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$100

Optimizing Inventory Management

Course

2 weeks

Online

Inventory is everywhere; you can find inventory in your refrigerator, pantry, and on the shelves of grocery stores. Yet there's also more "invisible" inventory in delivery trucks, shipping containers, and distribution centers. Managing inventory along the supply chain can be complicated. For businesses, keeping the right amount of inventory in supply chains is critical for maximizing profit. In this course, you will discover how to determine the optimal inventory level for a supply chain location. First, you will explore the trade-off between inventory and customer service. You will then examine how to assess the cost performance of a single supply chain location and the trade-off between inventory holding and shipping costs. You will also determine the cost performance of a network of supply chain locations. Finally, you will discuss improving the supply chain cost performance by inventory pooling. The following course is required to be completed before taking this course:

Forecasting Supply Chain Demand

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$100

Optimizing Metabolic Health Through Nutrition

Course

2 weeks

Online

To improve metabolic health, it is critical to reduce excess body fat. In this course, you will examine what's needed for sustained fat loss. Which is more effective: diet or exercise? You will explore the answer to that question and gain skills that will help you design a diet based on the scientific evidence. Since losing weight is not the only indicator of good health, you will identify how dietary choices can improve overall health, even when weight loss is not the main goal. Advances in nutrition research point to new ways to achieve metabolic health, and you will discover how the innovation of precision nutrition could prove to be the most effective approach. You are required to have completed the following courses or have equivalent experience before taking this course:

Foundations of Metabolic Health
Assessing the Effects of Obesity

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$100

Optimizing Portfolio Allocation

Course

2 weeks

Online

Portfolio allocation is a continuous challenge: Investors must find the right balance between seeking higher returns and managing increased risk. How can you use quantitative modeling to help optimize your portfolio? In this course, you will delve into data-driven and model-based approaches to portfolio allocation using the Julia programming language. You will discover various methods to estimate the required components of the allocation problem from data or by using simple models. You will then determine how to evaluate portfolio performance and examine the role of diversification in portfolio performance. Finally, you will explore utility maximization, risk aversion, and behavioral finance to help you better understand portfolio allocation choices. By the end of the course, you will be able to develop optimized portfolios that consist of combinations of both more risky assets and risk-free ones to balance risk and reward. You are required to have completed the following courses or have equivalent experience before taking this course:

Quantitative Modeling of Fixed Income Debt Securities
Equity Asset Pricing Using Stochastic Models
Analysis of Equity Derivatives at Expiration
Analysis of Equity Derivatives Before Expiration

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$100

Optimizing Product Strategy Using Analytics

Course

2 weeks

Online

This course equips you with the analytical tools and techniques needed to create data-driven strategies that resonate with your audience. Through a combination of interactive learning, an engaging case study, and hands-on coding exercises, you will explore fundamental ideas such as survival analysis, customer lifetime value, and sentiment analysis, which are essential for understanding customer behavior, predicting outcomes, and tailoring product strategies to meet consumer needs. These approaches will enable you to make informed decisions, refine product offerings, and create meaningful connections with your customers, ultimately driving engagement and loyalty. You will then apply these analytical techniques to your own product environment. You'll use real data to discern customer preferences, analyze product features, and determine optimal strategies for improving product performance. By the end of the course, you'll have developed a comprehensive strategy that leverages consumer insights to enhance product value and drive customer loyalty. You are required to have completed the following courses or have equivalent experience before taking this course:

Navigating Technical Product Management
Developing a Data-Driven Product Strategy

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$100

Optimizing Production Capacity Allocation

Course

2 weeks

Online

For products with a short life cycle — including items like fresh food, fashion, and even high-tech products — supply chain managers often have to make a one-shot decision for production quantity to meet the demand over the entire selling season, which could vary from a day to a few months. In this course, you will examine how to determine the optimal production quantity for products with a short life cycle, assuming there is no resource capacity constraint. You will then explore how to optimally allocate the production capacity among multiple items when there is a limited resource capacity available. You will also discover how to determine the optimal production sequence if more accurate demand information can be obtained at a later time. Finally, you will discuss how to improve supply chain efficiency through various operations strategies, adding to your toolkit of practical knowledge for your organization and beyond. The following courses are required to be completed before taking this course:

Forecasting Supply Chain Demand
Optimizing Inventory Management

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$100

Optimizing Restaurant Space and Pricing

Course

2 weeks

Online

When your restaurant is busy, you might think that you can't possibly generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the door. You will also learn how to select and place tables, assign guests to tables, and set the ambiance of your restaurant to grow your revenue. Finally, you will devise pricing strategies that are most effective when your restaurant is busy.

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$100

Optimizing the Flow of Data Through Your Network Using SDN

Course

Online

To deliver on service-level agreements, networking professionals know they must continuously manage and optimize their networks. An SDN-enabled network can be managed through software, making network optimization more efficient, flexible, and granular. In this course, you will use SDN to optimize the flow of data through a network. You will identify how network paths affect performance and use SDN to implement optimal traffic engineering. Finally, you will examine operational considerations for SDN-based traffic engineering. The knowledge and skills you gain will help you leverage SDN to ensure network traffic flows as efficiently as possible from one network node to another. You are required to have completed the following course or have equivalent experience before taking this course:

Building Your First Software-Defined Network

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$100

Optimizing Your Food and Beverage Menu

Course

2 weeks

Online

Your menu does much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation's identity, and influences your guests' choices. This course will enable you to evaluate menus and identify changes that will optimize the value and profitability of your food and beverage operation.

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$100

Organizational Structures and Networking

Course

2 weeks

Online

The formal structure of a workplace inherently places limitations on how the members of certain groups access power while privileging others. Spearheading a project, leading a team, or overseeing staff requires a keen understanding of these formal structures to create inclusion in the workplace. This course is designed for leaders at any level who are seeking a heightened awareness of inclusive practices. You will begin with an analysis of formal organizational structures, as they are extremely difficult to redesign, and understanding boundaries is a crucial starting point. You will explore questions like what do you have to work with, what structure do you have to work within, and how does this impact communication and networking? From here, you will move to diagnosing your own informal social networks within this larger context, identifying the potential shortcomings of your own networks and how you can begin to remedy them. Finally, you will focus on how to diversify the networks within your organization by exploring who you are connected to, what the limitations of those connections are, and how you can expand them. Meditation will be used throughout as an avenue for mindful self-development. You are required to have completed the following course or have equivalent experience before taking this course:

Using Mindful Meditation to Strengthen Relationships

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$100

Organizing Data with Python

Course

3 weeks

Online

Most data science projects that use Python will require you to access and integrate different types of data from a variety of external sources. This course will give you experience identifying and integrating data from spreadsheets, text files, websites, and databases. To prepare for downstream analyses, you first need to integrate any external data sources into your Python program. You will utilize existing packages and develop your own code to read data from a variety of sources. You will also practice using Python to prepare disorganized, unstructured, or unwieldy datasets for analysis by other stakeholders. You are required to have completed the following courses or have equivalent experience before taking this course:

Constructing Expressions in Python
Writing Custom Python Functions, Classes, and Workflows
Developing Data Science Applications
Creating Data Arrays and Tables in Python

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$100

Organizing the Project and Its Components

Course

2 weeks

Online

Successful projects begin with a solid plan. In this course, you'll learn the foundational principles, frameworks, and terminology that effective project managers use to initiate, plan, and manage projects across industries. Professor Linda Nozick, Director of Civil and Environmental Engineering at Cornell, introduces practical tools for defining project scope, breaking complex work into manageable tasks, developing project schedules, and establishing realistic timelines and resource plans. Through hands-on exercises, you'll build the skills needed to organize, track, and manage projects with greater confidence. Whether you're new to project management or preparing for future PMP® certification, this course provides a strong foundation in the concepts and practices that support successful project delivery. Note: This course uses Microsoft Excel (with the free Solver add-in) for selected exercises. No specialized project management software is required.

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$100

Outdoor Hemp Cultivation

Course

Online

Growing hemp outdoors requires careful consideration of several factors to ensure success and meet agricultural goals. Identifying the appropriate outdoor site is crucial, and details such as access to water, soil quality, and exposure to sunlight should be taken into account. In this course, you will explore the main considerations when selecting an appropriate outdoor hemp production site. This will include addressing the specific nutrient requirements of hemp crops based on their preferred soil type and fertilizer. Upon completion of this course, you will have an understanding of the factors that should be taken into account in order to select an outdoor site that is suited to your agricultural goals and provides the right conditions for growing a successful hemp crop. You are required to have completed the following courses or have equivalent experience before taking this course:

Hemp Biology
Hemp Propagation
Indoor Hemp Cultivation

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$100

Overbooking Practices in Hotel Revenue Management

Course

2 weeks

Online

Businesses that accept reservations must cope with the problem of no-shows: customers who make a reservation but fail to honor it. Hotels can protect themselves against revenue loss from no-shows by overbooking. This course teaches you how to strategically overbook and how to evaluate groups in order to determine which rates to charge. You will examine the components of a successful overbooking strategy: no-show forecasting, no-show rates, arrival uncertainty, pricing policies, and cancellation forecasts. You will consider the risks of overbooking and review strategies to minimize costs and mitigate customer impact. This course, authored by Cornell University Professor Sheryl E. Kimes, will help you create a group forecast and explore yieldable and non-yieldable business and incremental group costs and revenue opportunities. Finally, you will employ models to calculate displacement costs and contribution margins to determine which customer groups will return the most profit. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Hotel Revenue Management
Forecasting and Availability Controls in Hotel Revenue Management
Pricing Strategy and Distribution Channels in Hotel Revenue Management

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$100

Performing Launch and Mission Operations

Course

2 weeks

Online

Coordinating a successful spacecraft launch demands precision, teamwork, and a deep understanding of every operational detail. As commercial space activities expand and mission complexity increases, organizations require professionals who can expertly guide spacecraft from arrival at the launch site through to reliable orbital operations. In this course, you will navigate the entire launch preparation process, from assessing launch site capabilities and orchestrating spacecraft integration to mastering countdown procedures and the critical handoff from human oversight to automated systems. You'll dissect the distinct demands of various mission profiles, including crewed expeditions and multi-payload rideshare launches, and evaluate how mission control teams manage decision making during pivotal moments like separation and early orbit. Through immersive scenarios and authentic industry examples, you'll build the skills needed to oversee launch-day operations and confidently support the transition to sustained orbital functionality. By completing this course, you will be equipped to manage the complexities of spacecraft launch and mission initiation, positioning yourself as a key contributor in today's dynamic space industry. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Spacecraft Functions and Components
Evaluating Space Technology Ecosystem and Policies
Applying Techniques for Space Hardware Fabrication
Executing Spacecraft Testing and Integration
Analyzing Propulsion Technologies

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$100

Performing Social Action Research

Course

2 weeks

Online

Perhaps you do not see yourself as a "researcher." In reality, however, we all perform some kind of research in our daily lives. Interestingly, the skills you use to navigate through day-to-day choices are the same basic skills you use in social action research projects that aim to define and propose solutions to collective problems. In this course, you will begin to perform social action research to inform community change efforts. More specifically, you will study what social action research is and how to formulate and execute a plan for your research. Finally, you will explore how to communicate the findings of your research to a target audience who can help you to create equitable social change in the communities you serve. You will also see examples of action research and effective research communications that you can apply in your own research projects.

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$100

Persuasion

Course

2 weeks

Online

The key to persuasion is knowing your audience, their perspective and needs, and how your solution will benefit them. Through this course, you will understand that the bulk of the persuasion process is spent learning about your audience. Once this is achieved, you use what you've discovered to persuade them toward your way of thinking. While this goes against a natural tendency to think of persuasion as being about you — your cause, your beliefs, your mission — true persuasion requires you to take your needs out of the equation. By focusing on your audience's needs, you will more solidly persuade them and, ultimately, everyone will benefit.

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$100

Persuasive Speaking for Media

Course

2 weeks

Online

While you may have deep expertise in your initiative, effectively translating technical knowledge into impactful oral communications remains a key challenge for public leaders. This course will help you craft and deliver powerful spoken content that builds influence and amplifies your media presence. You will adopt three essential mindsets to transform ordinary communications into compelling stories: connecting before you communicate, defining your 10% takeaway, and harnessing energy to drive engagement. By incorporating strategic storytelling and rhetorical techniques, you'll create emotional connections that go beyond data points, enabling audiences to visualize your message and driving lasting impact. You will also refine your delivery system by writing specifically for the spoken word and mastering techniques for movement, voice modulation, and physical presence. These skills will empower you to command attention and deliver presentations that move audiences from attention to retention and, ultimately, to action. You are required to have completed the following courses or have equivalent experience before taking this course:

Strategic Media Relations for Public Leaders
Persuasive Writing for Public Impact

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$100

Persuasive Writing

Course

2 weeks

Online

Success in business often depends on the ability to influence others and gain their support for your objectives, but it takes more than charisma to win over your leaders or colleagues. Persuasive writing can help you present your case in a way that will secure critical stakeholder support. This course will help you gain and strengthen your persuasive writing skills. You will be guided through the process of narrowing your objective to a very specific "ask," analyzing your audience to know how to appeal to their sense of reason as well as their emotions, and then building the evidence that you will use to present your case. You will examine how to create a one-page proposal, step by step, and delve into basic design principles to maximize your writing's impact. Since electronic communication is so predominant in today's business world, you will also discover how to transform your proposal into an email. Through this course, you'll be on your way to becoming a stronger writer and business professional.

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$100

Persuasive Writing for Public Impact

Course

2 weeks

Online

Technical knowledge and data points alone rarely capture media attention in today's crowded news environment. Written pieces on impactful public initiatives often go unnoticed because they lack the elements that make readers stop scrolling through the noise to read your work. In this course, you will apply persuasive writing techniques to capture media attention, engage your audience, and drive action. By focusing on readers' emotions, needs, and motivations, you'll craft clear, concise content using the four cornerstones of effective media writing: substance, surplus, sequence, and style. You'll tap into key elements of persuasion, including credibility, emotional appeal, and logical argument, while leveraging rhetorical devices and storytelling to create compelling narratives. The course will guide you in customizing your writing for various media formats, such as press releases, op-eds, and newsletters, aligning with the needs and expectations of media professionals. The course features an exclusive interview only for eCornell learners with Trish Hall, former Op-Ed Editor at The New York Times, who explores how storytelling and persuasion can elevate your writing. You'll also hear from Katelyn Jetelina, founder of the newsletter “Your Local Epidemiologist” and one of TIME Magazine's 100 Most Influential People in Health, as she shares strategies for effectively pitching stories to newsletter publishers. By the end of the course, you'll understand how to consistently produce impactful writing that cuts through the noise, earns media attention, and drives meaningful action from your target audience. You are required to have completed the following course or have equivalent experience before taking this course:

Strategic Media Relations for Public Leaders

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$100

Pharmaceutical Management

Course

Online

In today's rapidly evolving landscape of biotech and pharmaceuticals, groundbreaking advancements are revolutionizing the industry – and the key to staying ahead lies in research and development. In this live online program, you'll explore the impact of biotechnology and genomics, navigating an intricate global marketplace where customers range from governments to private insurers, physicians, pharmacists, and individual patients. The course will focus on the complexities of government regulation that touch every dimension of the business, from drug safety and efficacy to pricing, manufacturing, and marketing. You'll also delve into the realm of mergers, joint ventures, and alliances, witnessing firsthand the shifting nature of these strategic collaborations. Finally, you'll have the chance to apply the course concepts to a project that follows the life cycle of a drug of your choosing. By the end of the program, you will have developed a strong foundation in biotech and pharmaceutical management, markets, and innovation opportunities that will serve you in any area of the industry. Please note that while the course perspective is global, there is an emphasis on the U.S. market. This course meets live online on Tuesdays and Thursdays, 6:00 to 7:30pm ET, from Tuesday, August 27, to Thursday, September 26, 2024.

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$100

Photography Fundamentals

Course

2 weeks

Online

Professional photographers, amateur photographers, and hobbyists all share a goal: to create the best photographs possible. In this course you will learn what makes a photo “good.” You will discover how to determine your purpose in creating a photo. You will then go out into the field to capture your own set of photos. Throughout the course you will refine your photographic eye through practice and critique of your work and the work of others. Using the fundamentals of photography, you will go back in the field to retake and improve your best images. By the end of this course you will have developed the ability to visualize the world as a photographer and use the fundamentals to improve your confidence in taking pictures. Expect to spend 6-10 hours to complete this course.

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$100

Pitching Your Business Opportunity

Course

2 weeks

Online

In this course, you will learn how to navigate the process of pitching a startup investment opportunity in order to gain investor interest. Through opportunities to both build and evaluate a pitch, both entrepreneurs and investors will gain insight into each other's perspective. In this course, you will analyze a real-world pitch to see how closely it conforms to the recommended format for a great pitch. You will then select three potential investors online and explain why they would make a good fit with your own or a selected opportunity. Finally, you will build a partial pitch deck based on selected key concepts, and then partner with a peer from your cohort to deliver, evaluate, and strengthen those pitch deck slides. By the end of this course you will have the confidence you need to create or assess a startup pitch. You are required to have completed the following course or have equivalent experience before taking this course:

Startup Viability and Funding Options

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$100

Planning and Delivering Effective Presentations

Course

2 weeks

Online

To be an effective leader, you must be able to articulate your thoughts and positions in a clear and concise manner. Professor Angela Noble-Grange of Cornell University's Johnson Graduate School of Management draws on her own extensive experience as a speaker and communicator to guide students through the preparation and delivery process. She discusses how to identify the communication purpose and analyze your expected audience. She then shares how to formulate and rehearse your message, including how to pay attention to nonverbal communication. To fine-tune these skills, this course includes interacting with fellow students. Students will participate in discussion forums and will record and share a video of a short presentation that serves as the course project. This provides rich opportunities for students to hone their communication and presentation skills in a practical way, and to learn from the efforts of others. Participants in this certificate need a high-speed internet connection and a computer or device that can shoot digital videos with reasonable quality. The eCornell course delivery system provides the ability to record and upload videos, so you won't need special video software.

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$100

Planning and Managing Resources

Course

2 weeks

Online

Research shows that a high percentage of projects take significantly longer than expected and cost more than anticipated. Moreover, if you ask people for an estimate of how long a task will take them to complete, their estimate will usually be overly optimistic. Sometimes, if you bring in extra people to help with a task, that actually slows down progress instead of accelerating it. Why is this so? And what can you do about it? In this course, from Linda K. Nozick, Director and Professor of Civil and Environmental Engineering at Cornell, you will examine these questions. Students will identify strategies to integrate resource availability constraints into project planning, scheduling, and control. This course is designed for project managers who seek better practical results for aligning available resources with tasks and bringing activities to completion on time. Students will examine compression strategies for bringing a project that's running late back on track and will explore how to handle common types of project creep, such as handling customer requests that require extra time, and working with team members who decide independently to invest extra effort in a task. This course combines a focus on formal project management mechanisms with an emphasis on the human element: what can project managers do to resolve issues brought about in the normal course of working with customers, team members, and stakeholders? You are required to have completed the following course or have equivalent experience before taking this course:

Organizing the Project and Its Components

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$100

Planning Healthcare Investments and Marketing

Course

2 weeks

Online

To be a true leader in your healthcare organization, you must be able to give informed opinions on strategic investment opportunities. This means you must understand the basics behind capital building projects, new healthcare programs, or any other major initiatives that require critical analysis of investment versus returns, and consideration of funding options. In this course, Dr. Robert Karpman, a surgeon and entrepreneur, leads you through the processes used in cost-benefit and cost-effectiveness analyses. You will learn about return on investment (ROI), risk, the role of inflation, and how to compare investment opportunities against the returns expected from a simple cash investment. You will also become well-versed in healthcare marketing, another important form of investment. Included in this course is a five-part course project which will guide you in applying what you learned to your own career. You will also gain a set of tools and resources you can download for future use. It is recommended to only take this course if you have completed Managing People in a Healthcare Setting and Assessing Your Organization's Finances or have equivalent experience.

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$100

Planning Sustainable Commercial Real Estate Projects

Course

2 weeks

Online

Strategic sustainability planning is the bedrock of successful commercial real estate development. In this course, you will learn how to embed sustainability into the earliest project stages, building a vision that drives financial value and aligns with complex stakeholder priorities. As the course progresses, you will refine your ability to conduct rigorous site analyses, define project scope, and craft compelling vision statements that ensure lasting impact. You'll assemble a comprehensive development package designed to balance competing interests with practical constraints. By prioritizing early integration of sustainability principles, you'll be equipped to position your projects for long-term success and resilient value creation in a rapidly evolving market. The following course is required to be completed before taking this course:

Exploring Foundations of Sustainable Commercial Real Estate Development

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$100

Plant Selection

Course

2 weeks

Online

Plant selection for a particular location is a balance of multiple dynamic factors. In addition to soil characteristics and aspects of the built environment, plants have inherent traits. Their final sizes and shapes need to be considered as well as how quickly they will grow or if they will spread beyond the initial planting. As you decide on the plants to use for a particular location, you will need to evaluate all of these factors. To simplify the process, this course will highlight the crucial elements of a planting design, allowing you to justify your expert decisions to stakeholders throughout the project. The method of plant production is also a critical element in the design and implementation of your planting. The nursery trade can provide many types of plants in many different sizes, but this also varies based on location. As a designer, you must balance cost, availability, ease of installation, and aesthetic or functional aspects to make appropriate selections. All of these factors are combined in what is called a “planting schedule,” which you will practice both reading and developing. Overall, this course will highlight the necessary elements of design and planting decisions, providing you with takeaway knowledge and techniques to utilize during your next project. You are required to have completed the following courses or have equivalent experience before taking this course:

Identifying Plants
Assessing Site and Soil Properties
Improving Soil Properties

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$100

Plant-Based Medicine

Course

2 weeks

Online

This course is a starting point for the study of medical ethnobotany, which involves the plants found in a particular place and how they can be used to treat illnesses. By examining the historical applications of plant-based medicines, the compounds that are commonly found in plant-based medicines, the potential safety considerations when using plant-based medicines, and how to critically evaluate the labels and packaging of plant-based medicines, you will be prepared to understand the applications of these types of medicines and what information people need to be aware of if they plan on using them. This is not a replacement for consulting with a physician; it is intended as an exploration of alternatives that you may not have considered. In this course, and each course that follows, we recommend that you consult with a medical expert before implementing any medicinal plants into your own personal health plan.

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$100

Plants for Mental Health and Pain Relief

Course

2 weeks

Online

In this course, you will focus on the central nervous system and how it can be affected by different types of medicinal plants. The major categories of effects on which this course is focused are stimulants, antidepressants, psychoactives, and systemic pain relief. This can include things like your morning cup of coffee or tea; the chocolate bar you have in the afternoon as a mood elevator; or stronger, more mind-altering vegetation such as psilocybin or cannabis. In addition to recreational uses, there are clinicians studying the psychological applications of many of these plants in controlled environments. Through consideration of active ingredients and potential interactions, you will be able to propose appropriate choices of medicinal plants when presented with the problem of treating an illness or achieving a wellness goal. The following course is required to be completed before taking this course:

Plant-Based Medicine

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$100

Plants for Muscles, Bones, and the Reproductive System

Course

2 weeks

Online

In this course, you will focus on a few of the human body systems that can potentially be impacted by medicinal plants. The musculoskeletal, urogenital, and reproductive systems each have specific functions and ailments, and medicinal plants can be a useful complement to established Western medical practices. You will examine plants such as arnica, willow, turmeric, and ashwagandha, along with many others from around the world, that are used to treat the same illnesses in different ways. Through consideration of active ingredients and potential interactions, you will be able to propose appropriate choices of medicinal plants when presented with the problem of treating an illness or achieving a wellness goal. The following course is required to be completed before taking this course:

Plant-Based Medicine

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$100

Plants for Promoting Digestive and Skin Health

Course

2 weeks

Online

The next time you have an upset stomach or a patch of dry skin, you may want to think about what types of plants would be helpful instead of your normal over-the-counter medicine. There's a wide variety of medicinal plants that you might want to consider, such as ginger, chamomile, or cassia for the digestive system, and aloe, tea tree, or marigold for the skin. If you're aware of the appropriate ways to use them, these types of herbs can be effectively combined with the medicines with which you are already familiar. Through consideration of active ingredients and potential interactions, you will be able to propose appropriate choices of medicinal plants when presented with the problem of treating an illness or achieving a wellness goal. This course will help you to be more confident when discussing these types of treatment options with your primary care physician. The following course is required to be completed before taking this course:

Plant-Based Medicine

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$100

Plants to Improve Cardiovascular and Respiratory Health

Course

2 weeks

Online

The cardiovascular and respiratory systems are critical to an optimally functioning body; their ailments are some of the leading causes of death around the world. Several medicinal plants can be used to complement established Western medicine treatments in reducing the effects of heart attacks, stroke, and high blood pressure. In addition, many people around the world depend on plants to soothe their respiratory systems, with plants that act as cough suppressants, bronchodilators, and mucus-membrane balms, such as camphor, eucalyptus, and echinacea. Through consideration of active ingredients and potential interactions, you will be able to propose appropriate choices of medicinal plants when presented with the problem of treating an illness or achieving a wellness goal. The following course is required to be completed before taking this course:

Plant-Based Medicine

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$100

PMP® Certification Preparation Program

Course

5 weeks

Online

Earning the Project Management Professional (PMP®) certification demonstrates a high standard of project management knowledge and professional expertise. This facilitator-led study group is designed to help you reinforce the concepts covered throughout the Project Management Certificate and prepare confidently for the PMP certification exam. Through live online sessions, you'll review key PMBOK® Guide concepts, work through guided practice exams, and engage in collaborative discussions with fellow professionals preparing for certification. Your facilitator will provide personalized guidance, clarify challenging topics, and share proven exam preparation strategies to help you strengthen your readiness for exam day. By combining structured review, practice exams, and expert instruction, this study group helps you deepen your understanding of project management principles and approach the PMP certification exam with confidence. Required study materials

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Podcasting

Course

2 weeks

Online

Podcasts are becoming an increasingly popular way to reach a target audience and deliver a message that can motivate them to take action. Your brand narrative is a message you design with a purpose in mind. In this course, you will explore strategies for enhancing the message to be used in a brand narrative podcast. You will discover the importance of setting a production plan that helps you achieve your vision. An interview can improve the engagement of your audience, so you will examine ways to identify the best interview subject and how to ensure you ask them the right questions. With solid content in place, you will then move on to adding elements such as sound design to amp up the entertainment value and appeal for your audience. Even if you are a beginner, you will gain technical skills in recording your podcast and explore tips for maximizing sound quality. You will end this course with a polished podcast ready to use in your social media and marketing plan. You are required to have completed the following courses or have equivalent experience before taking this course:

Principles of Digital Storytelling
Developing a Brand Narrative

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$100

Policing of Rule Systems

Course

2 weeks

Online

The policing of rule systems is almost as important as the rules themselves. This course will focus on selecting and designing effective policing tools to enforce your rule system. You will explore the importance of policing as a means of maintaining your rule system and you will analyze ways to make policing both impactful and sustainable for your organization. Additionally, in preparation for any concerns, you will address the issue of intentional rule breakers whose actions cannot be prevented with standard policing methods. Overall, the information you gain in this course can help assure you and your stakeholders that your rule system is dependable and sustainable for your organization. You are required to have completed the following courses or have equivalent experience before taking this course:

Rule Systems as Designed Systems
Rule Design
Rule System Training

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$100

Portfolio Management Essentials

Course

2 weeks

Online

In a complex financial system, it can be difficult to determine the foundation of a successful portfolio management strategy. Throughout this course, you will gain tools and knowledge to guide you toward managing money like a professional. You will explore asset classes, sectors, and styles, and investigate how to balance risks and returns to match individual circumstances. You will explore the underlying principles of portfolio management and immediately gain opportunities to apply these theories. Carefully crafted Excel templates are provided for you to evaluate assets and experiment with various allocations. By completing a hands-on course project with these tools, you will build recognition of optimal methods to successfully manage your investment portfolios, setting you up for success in a complex market.

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$100

Post-Investment Best Practices

Course

2 weeks

Online

After closing a deal, it is essential that the founder maintain a strong affiliation with the investor. Continued mutual trust and communication can increase the company's chances for growth and success. In this course, you will formulate a structure for you company that outlines the key parties and their responsibilities. You will also draft a board meeting agenda, investor update, and delegation matrix and list the characteristics of your incentive plan. Finally, you will project an index of the company records that are likely to be added one year after your investment date. By the end of this course you will have a detailed plan to help you successfully navigate your post-investment future. You are required to have completed the following courses or have equivalent experience before taking this course:

Startup Viability and Funding Options
Pitching Your Business Opportunity
Protecting Your Interests
Financial Planning, Valuation, and Dilution
Company Structure and Due Diligence

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$100

Power and Gender Dynamics

Course

2 weeks

Online

Research demonstrates that gender diversity helps an organization's bottom line. There's a strong business case to be made for inclusivity in the workplace and at all levels of leadership. At the same time, research also tells us that both women and men equate being a leader with being a male. In other words, leadership itself is equated with masculinity and what we are socialized to understand are the behaviors and gender roles of cis-gender men. How does that affect women's ability to advance to the highest levels of leadership and to C-Suite positions? And how does it prevent organizations from harnessing all the talent that's available? This course, designed specifically for women in leadership positions, was created by Deborah Streeter, the Bruce F. Failing, Sr., Professor of Personal Enterprise at Cornell, and Susan S. Fleming, a Senior Lecturer at the Cornell School of Hotel Administration. It considers power and gender dynamics from two perspectives: that of an individual hoping to advance personally, and that of a leader hoping to foster a more inclusive work environment to benefit others as well as the organization. In this course, you will identify how power is accrued within organizations, and you'll look at the sources from which you derive your power. You will examine some ways to increase status and power. You will look at the strategies leaders can implement to help create social "vaccines" against gender-based stereotypes within a team and organization. You will examine how to cultivate an awareness in yourself about when unconscious bias may be coming into play and look for ways to counteract its effects through organizational policy.

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$100

Power Dynamics and Ethics in Negotiation

Course

3 weeks

Online

This course will teach you how to balance power and ethics as part of your negotiation. You will learn to recognize where your and your partner's power lies, and how to harness it to your benefit. At the same time, you will learn how not to abuse and misuse your power in order to avoid ethical issues that may put you in legal jeopardy and that might very well end your business relationship with your partner. You will learn how to develop and maintain your reputation and how to align your values with your desired negotiation outcomes. This course requires 2 live negotiation sessions per course with a partner from your class. You will be asked to submit information on your time zone within 24 hours after the course starts so that you are matched with a negotiating partner in time to complete the required negotiating assignments. Please be prepared to coordinate your schedule with an assigned partner. Specific instructions will be provided in the course.

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$100

Practical Applications of Statistics

Course

2 weeks

Online

A field in which statistics can play a vital role is quality control. Statistical tools assist in the monitoring and maintenance of product quality. In this course you will explore quality control and how statistical methods are utilized within quality control. You will practice preparation and analysis of charts and determine some additional quality control methods. Additionally, organizations are constantly faced with major strategic decisions. These critical choices are best made using decision analysis tools. Analysis may involve a large number of variables for each item or individual being studied. This type of study, known as multivariate analysis, seeks to shed light on the relationships between all the variables. You will examine several techniques to choose from when undertaking multivariate analysis. You are required to have completed the following courses or have equivalent experience before taking this course:

Presenting Quantitative Data
Descriptive Statistics for Business
Making Predictions Using Statistical Probability
Inferential Statistics
Multivariable Comparisons
Statistical Forecasting

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$100

Practicing Servant Leadership

Course

2 weeks

Online

In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture. Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. A number of cases are provided to highlight leadership challenges and approaches. Servant Leaders are distinguished by their focus on listening skills, and you will assess and develop your listening behavior using Professor Brownell's HURIER listening model, which addresses six interrelated components: Hearing, Understanding, Remembering, Interpreting, Evaluating and Responding. The development of a strong listening environment also facilitates service within your organization. Finally, you will examine your current environment to identify opportunities to strengthen relationships and enhance the service experience of your organization.

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$100

Precision Nutrition in Research, Policy, and Practice

Course

2 weeks

Online

In this course, you will explore precision nutrition, an emerging field that tailors nutritional recommendations to individual genetic profiles, lifestyle factors, and environmental conditions. You'll discover how personalized nutrition transforms health and wellness while examining its applications, limitations, and ethical implications. Moving from foundational concepts to advanced applications, you will study precision nutrition's scientific principles and real-world implementation. This progressive approach will help you develop a deep understanding of the field's potential as well as its challenges. You are required to have completed the following courses or have equivalent experience before taking this course:

Foundations of Precision Nutrition
Evaluating Methods in Precision Nutrition

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$100

Predicting and Managing Customers' Lifetime Value

Course

Online

Successful customer relationship management encompasses thousands of transactions and impressions, over many years. But which customers are most worth your time and resources? How do firms determine how long they need to keep customers before they become profitable? Analyzing data (such as Big Data) allows marketers to make smarter predictions using the Customer Lifetime Value (CLV) model, which scores current and potential customers based on characteristics such as churn rate, discount rate, retention cost and forecasts of remaining customer lifetime. In this course, you'll use the CLV model to segment and target customers based on their potential long-term value, and build corresponding retention and divestment strategies.

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$100

Predicting Customer Response

Course

2 weeks

Online

The success of any targeting strategy is dependent on the validity of the models used to select customers, which requires that value distinctions are optimized within the constraints of a marketing budget. While there are a variety of methods available to identify and assess likely drivers of customer response, their ability to differentiate and approximate relative influence on purchase behavior can be limited in scope. In this course, you will explore logistic regression as a means to enhance the predictive specificity and granularity of response likelihood, estimating and iterating on logistic models to maximize expected profitability. You will go from identifying and leveraging categorical response data common to real-world business interactions to evaluating the probabilistic relevance of associated predictor variables to optimize customer selection for targeting. Along the way, you will compare the relative efficacy of a variety of approaches in their ability to improve return on investment, recognizing the potential implications of those differences with regard to marketing success. The following courses are required to be completed before taking this course:

Leveraging Customers for Growth
A/B Testing and Analytics
Customer Behavior Segmentation Analysis

Note: While familiarity with R/RStudio is not a prerequisite for this course, you will be asked to use R/RStudio for a variety of analytical activities. Solution code provided for practice opportunities can be copied, pasted, and adjusted for graded assessments, but some manipulation of that code will still be required.

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$100

Predictive Analytics in R

Course

3 weeks

Online

Data modeling has become a pervasive need in today's business environment. Often the volume of data you need to process goes beyond the capabilities of spreadsheet modeling. When this is the case, the statistical programming language R offers a powerful alternative. With R, you can avoid the cost of standalone statistical packages. Likewise, you don't need a huge investment in learning the structures required to use a more fully featured programming language. In this course, you will work through the basic methods of predictive analytics, including generating descriptives, visualization, single and multiple regression, and logistic regression. The benefits of using R for logistic regression are significant, and these are explored in detail. When you have completed this course, you will have gained experience developing R code to solve novel problems in which basic predictive methods are required.

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$100

Preparing a Cybersecurity Communications Strategy

Course

2 weeks

Online

Cyber communications are now ubiquitous across all types of organizations, but the necessary protections and policies surrounding their security are missing in many organizations. Every company needs to formulate policies related to privacy, cybersecurity, access, and information security for its internal and external users, and it is crucial to ensure that these policies are in line with applicable regulations, legal norms, and industry standards. Cyber communications are no exception. In this course, you will discuss the key components of a cyber communications strategy. First, you will explore various relevant regulatory landscapes, both nationally and internationally. You will then identify who your audience is for internal and external communication plans. Finally, you will apply best practices to create both internal and external communication plans. By the end of this course, you will have new knowledge and practice to apply to your organization's policies and plans for cyber communications. You are required to have completed the following courses or have equivalent experience before taking this course:

Analyzing Cybersecurity Threats
Assessing Cybersecurity Company Controls
Conducting Cybersecurity Risk Analysis and Planning

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$100

Preparing and Delivering the Project Pitch

Course

2 weeks

Online

Real estate development projects have many moving pieces, involving millions of dollars and teams of individuals. From the initial spark of an idea to opening day, most projects take several years to complete. If you have a clear vision, a strong opportunity, a ready team, and a solid work and budget plan, it is now time to gain the attention and interest of potential investors. In this course, you will prepare a financial pitch for your project. To begin, you will dissect and examine the components of a financial pitch, understand your audience, and analyze industry best practices. Finally, you will refine and compile the project vision, culture, estimates, and data to compose and deliver a compelling, succinct, and effective financial pitch. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Commercial Real Estate Development
Managing Real Estate Development Projects
Real Estate Site Selection Analysis and Decisions
Creating the Real Estate Development Package

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$100

Preparing for a Negotiation

Course

3 weeks

Online

This course will focus on negotiation preparation. You will be introduced to tools that will help you clearly define your goals prior to starting your negotiation. You will learn how to conduct research and gather information that will allow you to understand the other party, their preferences, and resources. You will learn how to cultivate trust with your negotiating partner as a way of allowing smooth information flow. Most importantly, you will learn how to prevent unexpected traps and scenarios and instead focus on the person across the table. This course requires 2 live negotiation sessions per course with a partner from your class. You will be asked to submit information on your time zone within 24 hours after the course starts so that you are matched with a negotiating partner in time to complete the required negotiating assignments. Please be prepared to coordinate your schedule with an assigned partner. Specific instructions will be provided in the course.

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$100

Preparing for Digital Transformation

Course

Online

All businesses rely on business model evolution through identifying and using new digital tools. In this course, you will identify the best method to choose the best ideas for digital transformation for your organization or entrepreneurial venture. You will conduct a builder audit to assess the current state of the innovation process and establish what the ideal state of building should be. After completing the builder audit, you will produce a digitization audit, where you will assess the current state of digital tools utilization in sourcing, organizational processes, customer interaction, and after-sales. This analysis will lead you to identify opportunities for digital technology use.

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$100

Preparing for Effective Presentations Using Generative AI

Course

2 weeks

Online

Whether you're updating executives, pitching to clients, or training team members, strong presentation skills drive professional success. Now, as generative AI reshapes workplace practices, presenters face new opportunities and challenges. As a presenter, how can you leverage AI's capabilities thoughtfully while maintaining message quality and authentic delivery? This course provides practical frameworks for using AI as a strategic planning partner in your presentation development. You will identify when and how to incorporate AI tools in your early planning to strengthen your purpose statements, analyze audience needs, and generate focused ideas. Through thoughtful prompting and iteration, you'll then structure your main points, plan effective visuals, and adapt content for different audiences. You'll also discover how to enhance your delivery through AI-assisted practice sessions, creating dynamic audience connections and laying groundwork for the steps following your presentation. From initial brainstorming to final rehearsal, this course will prepare you to maintain control of your message while benefiting from AI's analytical and creative capabilities.

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$100

Preparing for Labor Negotiations

Course

2 weeks

Online

This course will help build your skills in the “nuts and bolts” of effective labor negotiations. You will start by identifying the organizational goals central to your bargaining strategy, then see how to move from these business goals to negotiation goals. You'll take a look at the impact of external factors and share your analysis of these factors in a discussion with your peers. Your deep understanding of the collective bargaining agreement, the unit, and the employer will lay the groundwork for success. This course provides a combination of theory and practical applications, down to expert advice on how to manage the administrative aspects of negotiations. Finally, you will choose an appropriate collective bargaining strategy for your organization. Will you take a fostering approach or a forcing approach? And how do you determine which is best? How do you mix the two approaches effectively, and what are the pitfalls you need to avoid? And lastly, you'll evaluate behaviors and styles that make negotiating so challenging. This course includes a negotiation simulation with peers. You are required to have completed the following course or have equivalent experience before taking this course:

Collective Bargaining

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$100

Preparing for the Future

Course

2 weeks

Online

In our VUCA world, it is easy to feel weighed down by daily issues. You can become so consumed by the difficulties of the present moment that you neglect to look ahead and analyze your larger mission. Yet as a leader, you have to be able to step back from the challenges that each day brings and assess the big picture. You have to help your people envision what the future looks like. Even the most skilled leaders agree that this is not easy. However, there are concrete measures you can take to prepare for future success. In this course, you will learn how to develop a plan to evaluate your organization's ability to accomplish its vision and strategy. You will apply Lewin's three-stage model of change to enable your organization's continuous adaptation and devise a plan that demonstrates how you will sustain progress. Finally, you will apply the read, exercise, sleep, and think (REST) model to take care of yourself and remain effective as a leader.

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$100

Preparing the Operating Budgets and Monitoring Performance

Course

2 weeks

Online

In this course, you will pull together the tools of USALI accounting, using revenue and cost projections, to prepare an operating budget for a property. Hotel decision makers use the operating budget to identify ways to control costs and improve profitability. An operating budget is a living — not static — document; you will develop skills to monitor it over time and develop best practices for interpreting what it's telling you to take appropriate corrective action. You will practice working with occupancy estimates that come from external sources in the industry, such as CBRE's widely used economic analysis reports. You will develop cost estimates, including fixed, variable, and mixed. You are required to have completed the following courses or have equivalent experience before taking this course:

Examining the Uniform System of Accounts for the Lodging Industry (USALI)
Benchmarking Hotel Performance
Using Financial Statements for Decision Making
Applying Managerial Accounting Tools to Improve Flow Through

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$100

Prescriptive Analytics in R

Course

3 weeks

Online

Sometimes the problem you need to solve involves amounts of data or numbers of decisions that go well beyond the capabilities of spreadsheets. You can work around these limitations by replicating spreadsheet methods of simulation and optimization in the script-based programming environment in R. The use of R carries the benefits of flexibility, automation, and expanded set of tools and algorithms. In this course, you will work through the development and implementation of Monte Carlo simulations. You'll become familiar with the R functions most commonly used for this purpose. You'll also translate optimization problems that have been defined outside R to a form that supports computational solutions in R. You'll work with both linear and nonlinear solution methods. It is recommended that students have a background in data analytics especially with optimization, modeling, and monte carlo simulations, in addition to a familiarity with programming syntax. You are required to have completed the following courses or have equivalent experience before taking this course:

Predictive Analytics in R
Clustering, Classification, and Machine Learning in R

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$100

Presenting Quantitative Data

Course

2 weeks

Online

While it is extremely common to hear the word "data" in business today, what is less common is an understanding of how to collect the right data and then apply it to solving business problems. In this course, you will learn foundational concepts in statistics and how to collect and interpret data while applying statistics and statistical thinking to business problems. Additionally, in the practice of business statistics, it is essential to capture accurate data but also to communicate that data clearly and effectively. You will then explore methods of presenting this type of data and try it for yourself. Lastly, it may seem far-fetched to describe numeric values collected during a business day as a story, but when quantitative data is compiled into a visual tool such as a table or graph, it can indeed tell a story about that day's business activity. In this course you will examine how to display quantitative data through tables as well as best practices you should follow to determine which method is the best choice for communicating the data at hand.

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$100

Pricing and Revenue Management Essentials

Course

2 weeks

Online

Have you traveled recently? More than likely, you used the internet to search for the “best” price in whatever way you might define that: a combination of room, car rental, and airline seat class prices; discounts; travel dates; length of stay; and so on. Conversely, as a decision maker in the hospitality industry, you cannot escape the influence of search engines, online travel agents, and social media on how you price your product. In this course, you will explore various revenue management, pricing, and internet marketing strategies and tactics that can enable you to maximize revenue at your firm. Revenue management is about rejecting current opportunities for potential future opportunities while maximizing profit. Pricing has also become an increasingly important mechanism in a firm's profits. In this course, you will begin by examining how to incorporate uncertainty in setting prices along with the trade-offs between demand and price. Calculating breakeven rates will assist you in determining where to set prices. Your customers have varying appetites for risk; in hospitality, this entails whether they will book now or wait for a lower price. How your competitors react to price changes you make will impact your revenue as well, and you will explore a model for framing these interactions. Finally, you can optimize your position on internet search results and increase conversions by applying the search engine optimization strategies that you will explore in this course. These strategies can increase your visibility to target customers. This course includes a pricing simulation game, where you will first compete against the computer to set prices competitively, then you will play the game with your peers. We recommend that you start the game immediately to ensure that you have enough time to experience (and enjoy!) the game in the final module.

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$100

Pricing Strategy

Course

2 weeks

Online

The right pricing strategy can make or break a business — yet pricing impacts can be difficult to fully measure and understand. In this course, you will analyze pricing data, evaluate key factors relevant to pricing effectiveness, and use your insights to optimize product prices. You will have the opportunity to apply a variety of popular pricing formulas and determine the business impact of the resulting price changes. Ultimately, the skills developed in this course will allow you to make pricing decisions that will maximize profits for each product or service in your organization. It is recommended that students be comfortable using Microsoft Excel before beginning this course.

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$100

Pricing Strategy and Distribution Channels in Hotel Revenue Management

Course

2 weeks

Online

A smart pricing strategy is the best way to increase revenue. This course teaches you how to set prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. You'll also learn about the impact of variable pricing and discounting on revenue management in the context of price elasticity, optimal price mix, perceived fairness, and congruence with positioning and sales strategies. Discover the ins and outs of channel management, an essential tool for controlling differentiated pricing, maintaining rate fences, and increasing revenue. Explore various approaches to managing distribution channels including direct sales, agencies, the Internet, and opaque pricing channels. Sheryl E. Kimes, professor at Cornell University's School of Hotel Administration, will provide you with the knowledge you need to help run a successful organization. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Hotel Revenue Management
Forecasting and Availability Controls in Hotel Revenue Management

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$100

Principles of Costing

Course

2 weeks

Online

The parties in any collective bargaining contract negotiation are seeking to balance costs and benefits in order to achieve mutual agreement. Developing proficiency in assessing relative value and costs of a benefit improves your ability to compare apples to oranges. Costing a contract entails a comfort with the fundamentals of workplace math and statistics, as well as the ability to effectively communicate this aspect of negotiation. Are you prepared to estimate numbers and explain them? The importance of this foundation is often underestimated. This course fills gaps for both management and labor by developing a new mindset for costing a contract. You will use basic costing tools to calculate the value of a collective bargaining contract with a focus on calculating and communicating relative value and costs. You will explore the six key principles to estimate costs in order to create agreement proposals. At the conclusion of the course, you will have applied the tools and principles to a sample proposal and counterproposal. You will have practiced the skills to assess the contract's impact to employees and developed strategies for educating stakeholders. Whether you‘re making a counterproposal or you're ready to get a contract ratified, you will be better able to explain your numbers with the confidence and experience gained from this course. You are required to have completed the following course or have equivalent experience before taking this course:

Collective Bargaining

Principles of Digital Storytelling
Developing a Brand Narrative
Producing a Brand Video

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$100

Product Analytics and Iteration

Course

2 weeks

Online

After launching a minimum viable product, a product manager needs to measure what's working and what's not then make quick adjustments. This is a key area in the product management process. In this course, you will identify strategies for measuring progress, validating or updating product hypotheses, and presenting a path forward. You'll use recommended best practices to collect data to make calculated and informed decisions. You'll present what you have learned, propose related adjustments to your product strategy and roadmap, and consider your team's culture as you decide how to learn and iterate. The following courses are required to be completed before taking this course:

Developing a Product Hypothesis and Personas
User Personas and Product Vision

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$100

Product Design and Testing

Course

2 weeks

Online

Even the best segmentation, targeting, and positioning will be of no use if your team's product isn't well designed and properly tested. In this course, you will consider why products fail and what steps you can take to increase your chances of success. You will explore concept testing and conjoint analysis and apply their results to decisions about product features. You will also be introduced to volumetric forecasting and the process of deciding when a product is ready for launch. Finally, you will craft a concept description of your product, summarize any concept testing, and describe the specific features that you've decided to include in your product, further building on a practical Go-To-Market Plan. The following courses are required to be completed before taking this course:

Key Performance Indicators for Marketing
The Customer Journey and Segmentation
Targeting and Positioning

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$100

Product Engineering and Execution

Course

2 weeks

Online

You made it this far by focusing on the customer, setting clear objectives and key results, building a roadmap, and determining how to articulate product learnings and make adjustments. The product manager now moves from planning and analyzing to building and launching a product. In this course, you will identify strategies for partnering with an engineering team on a day-to-day basis as your team writes and releases code. You'll examine best practices for planning an engineering sprint, writing user stories, and managing and resolving issues. A product manager is accountable for building a delightful customer experience and achieving key objectives; you'll discover how to bring it all together so you can work with your team to build a successful product. The following courses are required to be completed before taking this course:

Developing a Product Hypothesis and Personas
User Personas and Product Vision

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$100

Product Prototyping

Course

2 weeks

Online

You have already done the work to answer critical questions regarding your target customer, your product, and the problem that your product will solve. Now it's time to design your product. In this course, you will address the product question, “How do we solve the problem in a way that delights our users and fits our strategy?” You will examine how to create a prototype that simulates the product experience just well enough to get valuable feedback from potential customers. You'll also examine strategies for aligning the team and create a staffing plan that defines the team members, their roles and responsibilities, and potential areas for friction. You'll finish by writing a product requirements document (PRD), which is a pillar artifact that will rally the team and kick off the engineering and execution phase. This is an exciting moment when you prepare to pivot from analysis and planning to designing and building. The following courses are required to be completed before taking this course:

Developing a Product Hypothesis and Personas
User Personas and Product Vision

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$100

Product Vision and Goals

Course

2 weeks

Online

Have you ever thought about why some products succeed and some fail? A product manager is responsible for the product's success. This all begins with setting a vision for the future where your stakeholders visualize how your product will improve your customers' lives. From there, you can begin to break down the specific goals you need to accomplish to make this future a reality. That helps you set the vision and articulate what a winning product looks like. Visualizing and drawing the business is an important step in the process. In this course, you will discover how to break your business down into pieces so that you can carefully develop a winning strategy and focus on what matters. You'll examine how to visualize and draw the business, then identify the objectives and key results you'll rally the team to achieve. The following course is required to be completed before taking this course:

Developing a Product Hypothesis and Personas

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$100

Production Planning

Course

2 weeks

Online

The quality of your product is integral to managing a successful fashion brand. When fashion garments are created in a factory setting for a brand, every element of the garment's production cycle must be planned. Forward thinking in garment production ensures that every piece is completed to your specifications in a timely manner and that the manufacturing facilities you choose will be the best fit for your product line. In this course, you will explore the process of production planning used to create a fashion product line. You will begin by creating a bill of materials that can be used to communicate the fabric needs of each product in manufacturing. You will then consider how stitching, construction, and fit are used by manufacturers to create a garment that will appropriately fit your consumer. You'll conclude the course by examining how factories and manufacturers operate and filling out a time and action calendar that you can use to plan the manufacturing timeline of your product line. You are required to have completed the following courses or have equivalent experience before taking this course:

Fashion Trends and Forecasting
Fashion Line Product Development

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$100

Professional Photography

Course

2 weeks

Online

In this course, you will explore what it means to “work professionally.” In the photographer's context, working professionally is not the nuts and bolts of running a business. Rather, it focuses on developing a professional mindset and work approach that enables you to represent yourself and your work well. First you will determine your goals as a photographer and create an action plan for how to achieve those goals. You will then create a website or social media profile that communicates your photographer persona and/or professional aspirations. You will also define an action plan to protect your work physically and legally and maintain a professional reputation. By the end of this course you will have the appropriate professional mindset and practices to achieve your professional or personal goals as a photographer. Expect to spend 6-10 hours to complete this course. You are required to have completed the following courses or have equivalent experience before taking this course:

Photography Fundamentals
Camera Selection and Mechanics
Digital Asset Management
Lighting
Style and Expression Through Photography
Building a Photography Portfolio

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$100

Project Management for Six Sigma

Course

2 weeks

Online

Effective leadership and project management are critical for delivering successful Six Sigma projects on time and within scope. In this course, you will explore essential best practices for Six Sigma project management and leadership. You will begin by examining effective leadership strategies, analyzing different leadership styles, and integrating elements to optimize team performance and project outcomes. You will gain experience with practical skills, such as developing a work breakdown structure, creating Gantt charts, managing resources, and fostering an environment for early problem reporting. Finally, you will discover how to strategically utilize meetings, milestones, and SMART goals to drive project success. By the end of this course, you will be equipped with a comprehensive toolkit for successfully leading and managing Six Sigma projects. You are required to have completed the following courses or have equivalent experience before taking this course:

Six Sigma Statistics Essentials
Six Sigma Tools and Methodologies
Identifying and Measuring Risk
Risk Analysis and Six Sigma

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$100

Projecting Expertise and Confidence During Presentations

Course

2 weeks

Online

Effective communication skills are the hallmark of a professional no matter what the profession. In this course, you will begin to parse the ways in which you present yourself to others as a technical expert. In any presentation or talk that you give, whether face to face or online, you want to project expertise, confidence, and professionalism. The idea of professionalism, however, can vary. Everyone expects professionalism, but the definition and perception of professionalism differs greatly among individuals, organizations, nations, and cultures. In this course, you will delve into the concept of professionalism in presentations and explore how it varies depending upon the context, the participants, and their expectations. You will study effective practices for designing, developing, and delivering professional-grade online meetings and team presentations. Additionally, you will have an opportunity to examine the importance of your body language, eye contact, and voice in projecting confidence in your talks, regardless of the setting or delivery medium. You will then record a talk and take an inventory of your expert presence in the video. You will also investigate the nuances and complexities of developing and delivering team presentations. In the final part of the course, you will complete the process of preparing to deliver a professional-level team talk. You will be required to purchase Traci Nathans-Kelly's book “Slide Rules” to complete your coursework. You are required to have completed the following course or have equivalent experience before taking this course:

Redesigning Slides for Impact
Engaging Presentation Techniques
Designing Slides for Live and Legacy Use
Strategizing for Audiences With Different Expertise

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$100

Promoting Effective and Inclusive AI

Course

2 weeks

Online

As organizations increasingly integrate AI into workflows and decision-making processes, it is important to recognize AI's implications for data privacy and how its use can lead to biased outcomes. This course empowers you to navigate the data privacy regulations relevant to AI, recognize the dynamics of algorithmic bias and discrimination, and adopt strategies for fostering fair and inclusive AI systems. You will analyze landmark U.S. and European privacy laws to understand their impact on the use of AI, examine how to audit AI systems for performance and equity, assess AI vendor contracts, and explore transparency initiatives like AI disclosures. By the end of the course, you'll have developed the critical skills of respecting data privacy, reducing bias, and upholding ethical standards in AI use. You are required to have completed the following course or have equivalent experience before taking this course:

Exploring the Legal Principles of AI

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$100

Promoting Inclusive Onboarding and Employee Success

Course

2 weeks

Online

The hiring process does not stop at making a job offer. Onboarding and retention that lead to employee success make up the final stage of an inclusive hiring process. When you hire a new candidate, that candidate will be integrated within your organization through onboarding and hopefully grow over their time of employment. Candidates from marginalized backgrounds do not want to enter a new organization only to feel excluded immediately upon onboarding or to find themselves unable to advance. By providing candidates with inclusive onboarding measures and equitable, proactive opportunities for growth, you can maintain inclusion both within your hiring practices and within your organization as a whole. In this course, you will begin by reviewing the concept of employee integration and how it is impacted by onboarding and cultural inclusion. You will then determine the value of making inclusive offers to your candidates, including what equitable benefits and negotiation practices look like. You'll explore how to build an inclusive onboarding experience as well as how to sustain an employee's success beyond onboarding through internal hiring practices. Finally, you will revisit methods of tracking and monitoring DEI and inclusion progress over time to ensure that your organization recognizes the tangible benefits of an inclusive approach to hiring. You are required to have completed the following courses or have equivalent experience before taking this course:

Building Diverse Talent Pools
Adopting Inclusive Hiring Practices

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$100

Promoting Organizational Wellness

Course

2 weeks

Online

Client-directed counseling is effective for one-on-one interactions, working with groups, and working with organizations. This course allows you to further develop your counseling skills, explore wellness for groups and organizations, and solidify a plan for your future. You will create a plan to expand your wellness counseling skills and integrate them with your current area of expertise. You will then expand your counseling skills to support group facilitation. You will practice these skills by engaging with a colleague, or friend outside of the course. Finally, you will create a wellness vision and plan how you will communicate your vision to organizations and employees. By the end of this course, you will be prepared to use your counseling skills to work within organizations focused on improving the health and wellness of their employees. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding the Person
Understanding the Deeper Need
Eliciting New Behaviors

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$100

Promotion and Attribution Strategy

Course

2 weeks

Online

If you build it, they actually might not come — you need to promote your product in effective ways. In this course, you will explore various promotional tools that can be used to guide customers along their multi-stage decision journeys. You will also consider methods you can use to measure and analyze the effectiveness of your promotional activities. To gain practical insights into this process, you will craft a promotion plan for your product and add it to your example Go-To-Market Plan, setting your product up for success in the market. The following courses are required to be completed before taking this course:

Key Performance Indicators for Marketing
The Customer Journey and Segmentation
Targeting and Positioning
Product Design and Testing
Setting Up Distribution Channels
Establishing Effective Pricing

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$100

Property Management Operations

Course

2 weeks

Online

In this course, you will explore critical aspects of facility maintenance including best practices for various types of maintenance, waste reduction strategies, methods for reducing environmental impact, and computerized maintenance systems that enhance efficiency. You will explore several tools critical to the effective financial and operational management of the facilities department. You will be prepared to make critical outsourcing decisions, to manage overlapping maintenance and housekeeping activities, and to use the best financial analysis tools to effectively manage the financial impact of the facilities department. By completing this course you will gain the skills necessary to effectively and efficiently manage your property building operations and extend the useful life (maximize the value) of the ownership group's physical asset.

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$100

Protecting Patients of Marginalized Groups

Course

2 weeks

Online

Federal laws provide protections for patients based on particular characteristics such as disability, race, and sex, among others. These laws grew out of evidence of systemic discriminatory practices by healthcare institutions and, while they don't cover everything, they deter or penalize the most egregious of these discriminatory practices. In this course, you will explore specific federal protections and how they have been strengthened by additional legislation. As you explore discrimination on the basis of disability, you will examine two key federal laws: the Americans with Disabilities Act, which has a wide scope, and the Federal Rehabilitation Act of 1973, which is narrower. Progressing through the course, you will examine discrimination on the basis of race, color, or national origin. You will also discover how Title VI of The Civil Rights Act and Section 1557 of the Affordable Care Act are the principle statutes designed to protect individuals. You will examine the penalties for healthcare practices that discriminate on the basis of sex, including gender identity, as covered under two principal laws: Title IX of the Education Amendments Act and Section 1557 of the Affordable Care Act.

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$100

Protecting Trade Secrets in International Transactions

Course

2 weeks

Online

Virtually every company, regardless of its size or industry, owns a form of intellectual property known as trade secrets. Although protected under U.S. federal and state laws, trade secrets do not benefit from similar protections in many foreign jurisdictions. Accordingly, a U.S. company that seeks to do business abroad or contract with foreign partners may be exposing its trade secrets to new vulnerabilities as a result. In this course, you will analyze how U.S. laws protect trade secrets then examine common ways in which foreign laws on trade secrets differ from the United States. You will also identify best practices and procedures for protecting trade secrets outside of the United States, including through contractual mechanisms. By the end of this course, you will gain insights into the cultural implications of various legal approaches and fortify your knowledge to protect intellectual assets.

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$100

Protecting Your Interests

Course

2 weeks

Online

In order to safeguard the opportunity or investment before the deal is closed, certain steps like incorporation, structuring future investment, and creating a term sheet serve as protection for the interests of both parties. These assets and processes lend structure to the deal. In this course, you will recognize the tradeoffs, risks, and implications of different legal investment structures and determine the right time and circumstances for switching those structures. Working with a sample startup, you will identify both appropriate and inappropriate forms of incorporation for the opportunity. You will determine the most appropriate legal structures for both non-equity and equity investment scenarios. You will then identify which sources of investment should be sought at the different phases of the business cycle. Finally, you will list the documentation required at each business cycle phase to close the deal. You are required to have completed the following courses or have equivalent experience before taking this course:

Startup Viability and Funding Options
Pitching Your Business Opportunity

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$100

Prototypes and Pilots

Course

Online

In this course, you will design a testing plan for your product or service. You will choose an experimental strategy such as prototyping or pilots for collecting real-world data. Then, you will formulate your experiment to ensure reliable results while being conscious of accuracy and cost. You will identify what success looks like for your product or service and develop metrics to test those factors. By the end of the course, you will be prepared to test your prototype or pilot and evaluate how your product or service idea needs to improve. You are required to have completed the following courses or have equivalent experience before taking this course:

Preparing for Digital Transformation
Rapid Ideation
Generating Opportunities for Digital Disruption
Developing and Pitching Ideas
Value Creation and the Business Model Canvas

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$100

Prototyping and UX Feedback

Course

3 weeks

Online

Designers know the power of making improvements based on feedback. As you have seen already, this leads to much stronger designs in the end, but it also helps control costs, as it is far easier (and faster) to make necessary changes to sketches or storyboards than full-featured versions. Eventually, however, your design reaches the point where it needs to be a fully fleshed-out interface with which your users can interact. This is where prototypes come in, to further develop the user interface, examine design decisions and interaction flows, and gather feedback. There are several different considerations and decisions to make when creating prototypes based on what you want to get feedback on, how much you need to develop the interface, and the resources available to you. In this course, you will create three different interactive prototypes for your design concept: a paper prototype, a medium-fidelity software prototype, and a high-fidelity software prototype. You will also make iterative improvements to your prototypes using rapid evaluation methods, relying on different design principles and heuristics. Throughout this course, you will gain valuable experience working with two prototyping software applications (Balsamiq and Figma), and you will continue to iterate with each prototyping technique toward a more developed user interface design. The following courses are required to be completed before taking this course:

Human-Centered Design Essentials
Effective User Research
Creating User Personas
Developing a UX Design Concept

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$100

Psychology in Business Ethics

Course

2 weeks

Online

Business and professional leaders sometimes make bad ethical decisions because personal and psychological factors influence how they perceive and address situations. This course is designed to help you recognize such personal factors and take steps to avoid the dangers associated with them. You will begin by considering implicit bias and other limitations that potentially affect all of us. By examining the hallmarks of ethical decision making, you will craft ways to avoid the psychological tendency to begin condoning a lowering of ethical standards. Finally, you will examine several case studies and draw insights from them that may help avoid ethical mistakes in your own decision making.

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$100

Psychology of Negotiation

Course

3 weeks

Online

This course focuses on the psychological element of negotiation. You will learn how understanding your own and your partner's psychological state can have a significant effect on how your negotiation unfolds. You will be introduced to techniques that will allow you to develop your emotional intelligence for better communication with the other party. You will also learn about negotiations that failed as a result of certain feelings, and what to do in order to save them. This course requires 2 live negotiation sessions per course with a partner from your class. You will be asked to submit information on your time zone within 24 hours after the course starts so that you are matched with a negotiating partner in time to complete the required negotiating assignments. Please be prepared to coordinate your schedule with an assigned partner. Specific instructions will be provided in the course.

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$100

Public Health Foundations

Course

3 weeks

Online

Public health professionals work to prevent or reduce disability and disease in communities. Throughout history, public health interventions have allowed societies to improve the length and quality of life. This course offers an overview of what public health is and fosters your understanding of the various factors that impact health as well as the role you can play in improving health outcomes. You will gain the opportunity to build your knowledge, skills, and confidence as you take a more active role in community health efforts as a member of the public health workforce.

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$100

Public Health Preparedness

Course

3 weeks

Online

Human health depends upon the health of the environment in which we live. We create systems to bring us clean water and to take away our waste, or we try to plant trees to keep land from washing away and to filter the air. Unfortunately, we also make changes to our environment that have the unintended effect of hurting our health. Sometimes people think issues like air pollution or natural disasters are “too big,” yet there are things we can each do that will help protect ourselves. When combined, these individual actions can make a real difference. You will start by understanding the risks then, using a case-study approach, examine some of the main environmental issues that affect our health. Looking back at history as well as into the future, you will share ideas for your role in addressing these problems. You are required to have completed the following courses or have equivalent experience before taking this course:

Public Health Foundations
Assessing and Implementing Public Health
Using Public Health Data for Action
Supporting Public Health Behaviors

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$100

Public Real Estate Capital Markets

Course

2 weeks

Online

Real estate investment trusts (REITs) are becoming an accepted equity structure around the globe, and commercial mortgage-backed securities (CMBS) create liquidity and lower the cost of borrowing for real estate developers and owners. Understanding their vocabulary and importance can set you up for successful, forward-looking strategies in your future projects. In this course, you will consider public real estate structures and their markets with a focus on the practical aspects of public equity (REIT) and public debt (CMBS) structures and markets. You will concentrate on the impact that REIT legislation has on the operation of REITs and how CMBS is designed to manage the risks of default and prepayment. By the end of the course, you will have a deeper understanding of real estate public markets as well as an ability to analyze how real estate performs as a security in the secondary market. You are required to have completed the following courses or have equivalent experience before taking this course:

Real Estate Investment Decisions
Financing Real Estate Investments

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$100

Public Sector Leadership Strategies

Course

2 weeks

Online

In this course, Secretary Harris will guide you through several leadership models that you can use to identify the most effective leadership strategies for you, your employees, and your organization. You will perform a thorough assessment of the employees to determine their overall level of competence and commitment to the organization's goals. Focusing on the organization, you will examine the degree to which tasks are highly structured, your level of positional power, and the state of the relationship between employees and leaders. Using your assessment of both your employees and your organization, you will determine which leadership behaviors will be most effective in influencing and motivating your staff to perform at a high level and meet the organization's goals. You will also determine which leadership behaviors will be most effective in overcoming obstacles to achieving critical team and organizational goals. At the end of this course, you will leave with a set of leadership strategies that are best suited to your organization and its employees. You are required to have completed the following courses or have equivalent experience before taking this course:

Leadership Skills and Traits in Public Organizations
Assessing Your Public Sector Organization
Motivating Public Sector Employees

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$100

Purchasing Considerations

Course

2 weeks

Online

In this course, you will determine the factors of importance in making purchasing decisions in line with your organization's objectives. You will explore purchase specifications and align them with requests for quotations (RFQs) and purchase orders. You will then examine how purchasing supports your organizational goals, such as choosing higher-quality versus lower-price goods, in conjunction with your organization's strategies and tactics. Finally, you will explore the factors that influence whether you should make a good (or provide a service) in house, or purchase that good or service from an outside vendor.

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$100

Purchasing Strategy

Course

2 weeks

Online

In any scenario, planning ahead saves time and headaches later. This principle remains true in the procurement process. In this course, you will identify the purchasing strategy appropriate for any given purchasing scenario. First, you will explore reactive and proactive buying strategies, and you will determine how sales forecast data can be transformed into a bill of materials that outlines exactly what you need to purchase throughout the year. You will discover that an annual buying plan that incorporates the bill of materials improves the efficiency, effectiveness, and transparency of the procurement process. You will conduct an ABC analysis, or demand analysis, to differentiate your inventory; this will guide your strategy choices for different types of inventory items. Finally, you will draft buying strategies for differing levels of inventory that address short- and long-term planning for your organization. By the end of this course, you will have the skills and resources you need to create and refine the purchasing strategy for your organization.

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$100

Purposeful Leadership in Healthcare

Course

2 weeks

Online

Authentic leadership is a cornerstone of effective healthcare leadership, yet research shows that both women and men inherently associate leadership with stereotypically masculine traits like aggression, decisiveness, willingness to engage in conflict, and action orientation. This course, led by Professor Elizabeth Mannix, progresses through a transformative journey of authentic leadership development. You will discover how to harness your own unique values, perspectives, and experiences as sources of leadership strength rather than obstacles to overcome. The course challenges conventional leadership models by demonstrating how authenticity creates the trust, credibility, and influence essential for driving meaningful change in complex healthcare environments. You will begin by conducting a deep assessment of both organizational gender dynamics and your own authentic leadership identity, moving beyond surface-level traits to uncover your core leadership essence. The course progresses from self-reflection to practical application, exploring authentic leadership practices and strengthening alignment between beliefs and daily actions. Through guided reflection and purpose-driven exercises, you'll craft a personal leadership purpose statement that serves as a compass for decision making and impact. You'll complete this course with a clearer sense of who you are as a leader and how to lead with intention in today's healthcare environment.

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$100

Putting AREA Into Action

Course

2 weeks

Online

As someone with experience using the AREA Method, you already know it as a powerful step-by-step system to make smarter, better decisions. In this advanced course, you will continue to develop your skills as you go beyond using AREA to solve thorny problems to using it as an operating system for your daily life. Now that you've mastered the steps of AREA, you'll take a more holistic approach and begin using AREA as an operating system. As with any skill, the more you use AREA, the stronger your ability to move through the world mindfully and with empathy and understanding will become. In this course, you'll explore the 11 common decision myths that hinder both decision-making outcomes and relationships then see how to apply AREA tools to counter these myths. You'll have the opportunity to apply AREA solutions to problems that may arise because of emotions and bias. Finally, you'll build financial literacy as you apply AREA skills to identify the numbers relevant to a significant financial decision in your personal or professional life. You will explore ways to implement AREA through all aspects of your life. You will practice using your AREA toolkit and become more comfortable knowing how to use the methodology. From buying a house to selecting a dating app, AREA offers a way to approach larger life goals with confidence and conviction. The following courses are required to be completed before taking this course:

JCB442: Framing and Breaking Down Complex Problems
JCB443: Researching and Analyzing Information to Make Your Decision

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$100

Python Fundamentals

Course

3 weeks

Online

This course provides an introduction to the programming environment and explores the basics of Python. After learning how to run a script, you will work with Python expressions, functions, and variables in interactive mode. By the end of the course, you will be able to write a basic Python script that includes built-in functions and modules.

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$100

Quality and Process Improvement Metrics and Strategies for Healthcare

Course

2 weeks

Online

How can you ensure your organization is providing a service that meets the expectations of both patients and guests? Are there ways your organization could improve customer satisfaction while reducing costs? In this course, you'll explore how to measure quality and diagnose what's causing issues with quality in your organization. You'll also explore methods for improving processes while maintaining quality at your organization.

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$100

Quality and Service Excellence

Course

2 weeks

Online

In an increasingly competitive global environment, quality is no longer considered a nice-to-have luxury. It's a requirement for successfully competing and surviving in the marketplace. While the concepts, tools, and procedures for quality and process improvement are now universally recognized and firmly placed in a large number of high-performing organizations around the world, it was not always so. The importance of quality in organizations has gone through a complete evolutionary cycle. In this course, you will develop measures and standards of service quality, devise practices that improve employee learning and outcomes, and evaluate different approaches to process improvement, all based on the research and expertise of Cornell University Professor Rohit Verma, PhD. Using the tools provided in this course, you will be able to relate strategic decisions to their impact on organizational performance. And with the completion of an action plan at the end of the course, you will be ready to apply what you learn to your own organization.

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$100

Quality Control Systems

Course

2 weeks

Online

Every process needs a quality control method in place to ensure products and services are delivered consistently according to the quality standards set by the organization. To manage the quality of a process or service operation, you need the metrics required to analyze the process and you need a control system in place to monitor the quality of the product or service it produces. The set of activities and methods that ensure the quality of the products or services is what's known as the quality control system. In this course, you will use statistical process control tools and procedures to evaluate whether a system or process is in control (consistent) and capable (delivering according to needed specifications.) You will use tools for finding the root cause of a quality problem. Finally, you will propose a method to measure the quality of a process or system in your own organization and propose strategies to decrease variability within the process. This course requires the use of Microsoft Excel (desktop or online). While advanced skills aren't necessary, students should be familiar with formatting cells, using simple functions and formulas, and creating basic charts. The following courses are required to be completed before taking this course:

Process Analysis in Operations
Improving Operations

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$100

Quantitative Modeling of Fixed Income Debt Securities

Course

2 weeks

Online

United States Marketable Treasury Securities are widely considered one of the safest global investments. How can you better understand, apply, and model these securities? In this course, you will be introduced to zero-coupon and multiple-coupon Treasury securities. You will compute the price of these investments using the Julia programming language and discover what factors influence the price. After completing this course, you will understand the different types of Treasury securities, how to price them, the factors that influence their price, and how to model their outcomes, setting you up with hands-on experience in foundational quantitative skills.

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$100

Querying Relational Databases

Course

2 weeks

Online

Data drives many real-world endeavors, which means that storing and accessing the data is foundational to success. Relational databases are an industry-standard data storage mechanism for maintaining data integrity while allowing flexible data retrieval. You will begin this course by examining the basic table structures that form a relational database. Using the relational database format, you will define connections between your data fields and determine how those can be expressed. You will then practice normalizing a relational database to ensure data integrity and reduce redundancy. As this course concludes, you will use a relational database system called OmniDB along with structured query language (SQL) to retrieve specific information from the database.

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$100

R Primer in Data Analysis

Course

2 weeks

Online

In this course, you will develop and strengthen data analysis skills with R programming. You'll build the essential capabilities needed to utilize R programming as a tool for scientific problem solving. With these foundations in place, you will progress from R fundamentals to advanced statistical analysis. You'll start by mastering R's syntax and basic commands then advance to importing, cleaning, and filtering various datasets — crucial skills for real-world analysis. Building on these analytical capabilities, you will discover how to create professional visualizations using ggplot2, R's powerful plotting package. You'll design compelling graphs and charts for both categorical and numerical data. Finally, you'll explore statistical modeling, performing simple and multivariate regression analyses to identify relationships between variables and make data-driven predictions. You are required to have completed the following courses or have equivalent experience before taking this course:

Foundations of Precision Nutrition
Evaluating Methods in Precision Nutrition
Precision Nutrition in Research, Policy, and Practice

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$100

Raising Capital: The Process, the Players, and Strategic Considerations

Course

2 weeks

Online

Your new project not only needs funding—it needs the right type of funding. You need to know how to choose between debt and equity funding, and when to consider acquiring funds from capital markets. These outside funding sources will have their own expectations for rates of return, and the cost of this funding is driven by a number of external factors such as the state of the economy and the industry.

Making sound capital budgeting and funding decisions is a vital part of your role as a manager, and this course shows you how characteristics of capital markets impact the process and prospects of raising capital. Learn how to observe external economic data, tips for developing strategies to balance debt and equity at your firm, and how decisions regarding corporate restructuring, mergers, acquisitions and bankruptcy are made.

These concepts, when put into action, will help ensure that you are maximizing the value of your firm using the correct balance of debt and equity.

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$100

Ransomware and Cyber Extortion

Course

2 weeks

Online

In this course, you will explore the evolving landscape of ransomware and cyber extortion attacks. Through real-world case studies, you'll discover how to determine the differences between ransomware and cyber extortion attacks, understanding their distinct characteristics and overlapping tactics. You‘ll analyze what drives organizations to pay or refuse ransom demands as well as the short- and long-term implications of these decisions. This practical knowledge will help you better understand the threat landscape and develop informed response strategies. You will also evaluate proven protection and response strategies, including best practices that strengthen your organization's security posture against these threats. Through interactive scenarios and expert insights, you'll develop a comprehensive understanding of how to assess the long-term implications and policies regarding ransomware and cyber extortion. By the end of this course, you'll be able to identify relevant best practices for your personal or professional life for both preventing and responding to ransomware and cyber extortion attempts. You are required to have completed the following course or have equivalent experience before taking this course:

AI Risk and Opportunity

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$100

Rapid Ideation

Course

Online

In this course, you will learn best practices to quickly generate multiple ideas for new ventures. You will flex your creative muscles by using tools and activities daily to expand your list of ideas. Then, you will apply your best practices to a number of product and service design, business model transformation, and sales transformation templates to devise ideas for new products and services. By the end of this course, you will have over 100 ideas for new products or services that you can begin to refine. You are required to have completed the following course or have equivalent experience before taking this course:

Preparing for Digital Transformation

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$100

Real Estate Acquisitions Integrating ARGUS and Excel

Course

3 weeks

Online

In this course, you will apply real estate financial modeling skills to a real-world example, offering the advantages of immersive decision-making but also assessment of that decision based on the outcome of a real example. You will examine an opportunity to invest in a Class B building located within the New York City submarket of Hell's Kitchen on the west side of Manhattan. You will walk through the process of carefully underwriting the deal and, ultimately, deciding whether or not to invest. In the process of this example transaction, you will gain experience using the industry's commonly adopted approach: utilizing widely used modeling tools including Microsoft Excel and ARGUS, which is used to model office, retail, and industrial operating cash flows. By adjusting crucial variables, you will discover new insights in the process of creating a dynamic model using these industry best practices. Finally, you will delve into the step-by-step market analysis behind each one of the tenant scenarios to inform a final recommendation. By experiencing the whole project process, you will be equipped to apply these skills to your projects across the industry. In this course, the professor uses Microsoft Excel for Windows for all videos and exercises which is different from Microsoft Excel for iOS. If you are a Mac user, we strongly encourage you to download Parallels or an equivalent virtual machine that is compatible with Microsoft Excel in the Windows environment. You are required to have completed the following courses or have equivalent experience before taking this course:

Discounted Cash Flows in Real Estate
Unlevered Real Estate Acquisitions
Real Estate Debt Financing and Scenario Analysis
Real Estate Development Financing
Equity Waterfalls in Joint Ventures

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$100

Real Estate Appraisal Process

Course

2 weeks

Online

No survey of real estate as a financial asset would be complete without a discussion of appraisal. Understanding this critical piece of the process will set you up for success when you make complex decisions. In this course, you will explore the classic triad of real estate valuation methods: the cost approach, the sales comparison approach, and the income approach. The appraiser's task is to produce an estimate of the value of the real estate using each approach then reconcile these values in a final market value estimate. You will not become an appraiser in this course, but you will understand how to use appraisals to make better investment decisions and potentially increase the value of your real estate. Upon completion of this course, you will be able to use appraisals to make better decisions in a variety of areas in real estate. In the field, you will be able to use appraisals to support real estate investment decisions, asset management decisions, disposition decisions, refinancing decisions, and more. You are required to have completed the following courses or have equivalent experience before taking this course:

Real Estate Investment Decisions
Financing Real Estate Investments

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$100

Real Estate Debt Financing and Scenario Analysis

Course

3 weeks

Online

While all commercial real estate transactions first require understanding the merits of a particular location and property, investors also pay close attention to the capital stack and the equity at risk. In fact, few deals are done with equity capital only. Using external financing to close on certain transactions is often motivated by risk-adjusted target performances. When done carefully, investors can take advantage of the cheaper cost of capital to potentially magnify their returns positively. In this course, you will expand on the basic underwriting model for property acquisition to incorporate financial leverage and scenario analysis. The first step is to take a precise look at how the most common types of mortgages work, noting that financing and capital structure decisions are far more complex than just building amortization tables. They include crucial details that can lead to a deal's success or failure and have important ramifications down the road. To apply your learnings on the optimal balance in your deal structure, you will model a variety of scenarios across many loan types while keeping the element of uncertainty in the forefront. You will acquire a what-if mindset through this process, helping you identify the optimal capital structure given the deal you are contemplating. With this tool combining your forecasting intelligence with a strategic choice, you will be set up to expand your knowledge in new ways and grow in your role and beyond. In this course, the professor uses Microsoft Excel for Windows for all videos and exercises which is different from Microsoft Excel for iOS. If you are a Mac user, we strongly encourage you to download Parallels or an equivalent virtual machine that is compatible with Microsoft Excel in the Windows environment. You are required to have completed the following courses or have equivalent experience before taking this course:

Discounted Cash Flows in Real Estate
Unlevered Real Estate Acquisitions

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$100

Real Estate Development Financing

Course

3 weeks

Online

With population growth and a finite amount of space on this planet comes a natural expansion of the land we use for human activity, and real estate development is the immediate consequence of this ever-growing human footprint. Most of the time, real estate development is a business in and of itself, with each development decision requiring meticulous economic analysis. In this course, you will start by assessing the real estate process as a whole, which will inform your understanding of why properties are located where they are. You will then examine the financing process that facilitates real estate development. To apply your knowledge, you will build a model from the ground up that includes the sequence of various equity and construction loan draws, including how to reallocate the proceeds. The course concludes with an evaluation of the optimal use of a vacant lot in New York City. You will apply what you have studied throughout this course to make a recommendation with respect to the appropriate land value and its best use given the financing structure in place, providing you with experience and best practices to apply to your role. In this course, the professor uses Microsoft Excel for Windows for all videos and exercises which is different from Microsoft Excel for iOS. If you are a Mac user, we strongly encourage you to download Parallels or an equivalent virtual machine that is compatible with Microsoft Excel in the Windows environment. You are required to have completed the following courses or have equivalent experience before taking this course:

Discounted Cash Flows in Real Estate
Unlevered Real Estate Acquisitions
Real Estate Debt Financing and Scenario Analysis

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$100

Real Estate Interests and Entities

Course

2 weeks

Online

In real estate, a few simple words in a contract or on a deed can have a huge downstream effect. Before you decide to purchase real estate, it is therefore important to consider key issues around ownership, incorporation, and co-ownership agreements. In this course, you will explore and apply key concepts that will help you successfully navigate the real estate landscape from both personal and professional perspectives. You will begin by examining how to identify and assess real estate ownership relationships, rights, and issues. You will then consider how incorporation and other important legal protections can safeguard your financial and ownership interests as well as those of your partners and heirs. Having a working knowledge of the key issues involved with owning and investing in real estate will help you assess the pros and cons of real estate ownership and help prepare you for your real estate journey. Note: The information in this course focuses on U.S. real estate law; it is intended for educational purposes and to assist you to interact effectively with your own legal counsel. The information presented may not work for your specific situation. It is not legal advice, and taking this course does not place you in an attorney-client relationship. Always consult your attorney for guidance on legal issues.

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$100

Real Estate Investment Decisions

Course

2 weeks

Online

Real estate investment has a long history, going back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off, investors must have a clear strategy, know whether investments will be profitable, and understand how best to raise capital. In this course, Jan A. deRoos, professor at the Cornell SC Johnson College of Business, uses real-world examples and practical tools to teach these critical components of profitable real estate investment.

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$100

Real Estate Leases

Course

2 weeks

Online

Within the commercial real estate industry, it is vital to develop a deep understanding of an asset's condition as well as the market in which it competes. There are several strategies for optimizing your occupancy and lease rates through an evaluation of the competitive landscape. This critical look at your market environment will enable you to best position your real estate assets in terms of lease structures, leasing trends, term expectations, and much more. This course has been designed to simulate the way in which asset managers, along with those working in leasing departments, gather information and develop a leasing strategy. You will create a leasing strategy to convey the pertinent data about an asset and the market landscape to a particular audience. This course will train your eye to scan a property for key indicators of physical and financial health. Using a variety of downloadable tools, you will determine how to gather data for analysis that will provide insight and inform decision making for every step of the cycle of tenancy.

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$100

Real Estate Site Selection Analysis and Decisions

Course

2 weeks

Online

Choosing the best available building site for your project is the first step in getting a commercial real estate project off the ground. In this course, you will develop a systematic, project-based site selection process. Using a set of building sites, you will evaluate each site's proximity to economic generators, as-of-right zoning, budget, and size fit to quickly and efficiently eliminate sites. You will then analyze the project's target market to assess each property's intrinsic and extrinsic qualities to further verify the project fit. Lastly, you will compare, contrast, and rank each site based on project filters. Ultimately, you'll efficiently and systematically select the optimal site for your project. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Commercial Real Estate Development
Managing Real Estate Development Projects

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$100

Recent Strategies and Practices in Fair-Chance Hiring

Course

2 weeks

Online

In today's evolving workplace landscape, organizations face the dual challenge of creating more equitable hiring practices while effectively managing risk and compliance. Fair-chance hiring has emerged as a critical approach for employers seeking to expand their talent pools and provide meaningful opportunities for justice-impacted individuals. Understanding how to implement these practices effectively, from leveraging community resources to utilizing appropriate technology tools, is essential for modern HR professionals and hiring managers. In this course, you will be presented with comprehensive strategies for developing and implementing fair-chance hiring practices in your organization. Through exploring automated hiring systems, restorative practices, and community-based resources, you'll gain practical skills for creating more strategic hiring processes that benefit both employers and candidates. You'll examine how to balance technological efficiency with effective hiring practices, utilize tools like the Restorative Record platform, and develop a customized action plan that aligns with your organization's goals while removing unnecessary barriers for justice-impacted individuals. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding Mass Incarceration and Fair-Chance Hiring
Managing Background Screenings and Fair-Chance Hiring
Legal Frameworks for Fair-Chance Hiring

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$100

Recognizing Emotions

Course

2 weeks

Online

Building your emotional vocabulary is a critical step in recognizing emotions. Naming emotions helps you understand and articulate what you are feeling, and recognize what others are feeling. In this course, you will explore the benefits of broad emotional lexicon. You will also examine strategies for using facial expressions, body language, and tone of voice to identify emotions, and consider how the expression of certain emotions are the same all over the world. You'll practice recognizing emotion in others and, you will consider the limitations of people in being able to recognize and properly identify emotions.

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$100

Redesigning Slides for Impact

Course

2 weeks

Online

As a person working in a technical field, you most likely have to give talks or presentations to different audiences, some of whom will be non-experts or decision makers outside your sphere of expertise. In this course, you will look at your own current practices for giving talks as a technical expert and establish a set of action items for improvement. You will look closely at your old habits and establish new ways to design, build, and deliver effective in-person and virtual presentations for an array of internal and external audiences. You will also examine, reevaluate, and apply best practices for engineering, technical, and scientific presentations, and explore current and past presentation practices that do not achieve the intended goals and results. This examination will help you refine your ability to deliver an effective message. Specifically, you will perform an assessment of presentation techniques, both personal and at your workplace. From that starting point, you can reengineer your presentations to meet specific technical communication needs. Most importantly, you will have an opportunity to discover and articulate your organization's presentation culture, identify areas for improvement in your own slide design and presentation skills, set goals for leveraging effective new presentation habits, and formulate a detailed action plan for improvement. Throughout this course, you will read various selections from Dr. Traci Nathans-Kelly's book “Slide Rules,” which contains helpful insights and examples that you can apply in your own presentations. Furthermore, you will prepare for a specific work-related talk and define the needs of co-presenters, audience members, subject matter experts, and other stakeholders. You will be required to purchase Traci Nathans-Kelly's book “Slide Rules” to complete your coursework.

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$100

Registration Requirement Exemptions

Course

2 weeks

Online

In some cases, the offer and sale of securities are exempt from registration with the U.S. Securities and Exchange Commission (SEC), so understanding these exemptions can be critical for compliance and capital in your organization. In this course, you will examine various types of exemptions along with their requirements, identifying the differences between a security exemption and a transactional exemption. You will consider why some securities are restricted and focus on the differences between an offering that is qualified under Regulation A versus an offering that is registered. You will also explore how different exempt offerings can be integrated as a single offering. In addition, you will consider regulations that permit an issuer to experiment and assess potential demand for an upcoming offering. Finally, you will investigate key secondary market exemptions involving resales of securities. You are required to have completed the following courses or have equivalent experience before taking this course:

LAW585: Defining Security
LAW586: Securities Registration and Reporting

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$100

Regression Analysis and Discrete Choice Models

Course

2 weeks

Online

A story can play an important role in understanding data. It can help distill complex information into something manageable- something we can think about easily, relate to, and use to make decisions. For many problems that we encounter globally, however, a story that describes what already happened is not enough precision for the job we want to perform. Often, we would like to use available data to make numerically accurate predictions about what might happen in the future. This task requires the construction of mathematical models that are well suited to our real-world problems. In this course, you will explore several types of statistical models used with data to make predictions. These models bring with them a whole batch of important concerns, such as estimation and validation, that make the entire process into both an art and a science. You will implement each of these techniques using the free and open-source statistical programming language R with real-world data sets. The focus will be on making these methods accessible for you in your own work. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding Data Analytics
Finding Patterns in Data Using Association Rules, PCA, and Factor Analysis
Finding Patterns in Data Using Cluster and Hotspot Analysis

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$100

Regulatory Agencies and Food Regulations

Course

2 weeks

Online

The U.S. food industry is highly regulated at the federal and state levels. During this course, you will explore regulations associated with food industry innovations, identify applicable regulations to specific food ventures, and pursue regulatory compliance. This course will provide you with the opportunity to work through the process of identifying which overseeing agencies and regulations are applicable to a specific food project of your choice or for one provided by the faculty. You will create a plan for accessing resources for assistance and discover how to obtain non-regulatory certifications such as organic, fair trade, kosher, and halal. Upon conclusion of this course, you will be prepared to locate and address the regulations applicable to your food business. You are required to have completed the following courses or have equivalent experience before taking this course:

Market Research and Product Development
Food Safety and Quality
Food Processing and Packaging

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$100

Researching and Analyzing Information to Make Your Decision

Course

2 weeks

Online

This course explores the Relative, Exploration, Exploitation, and Analysis phases of AREA and provides guided processes for applying each phase to a complex decision. Using your work from the Absolute phase, you'll now research sources related to your decision to put it into a broader context. Next, you will conduct interviews in the Exploration phase. In Exploitation, you will confront your assumptions and judgments with evidence. Finally, in the Analysis phase, you will determine what your data can and can't tell you and consider how your decision might go awry or fail so that you may better ensure your decision success. Note: Enjoy your digital copy of Cheryl Strauss Einhorn's e-book “Problem Solved” (New Jersey: Career Press, 2017), included with this course. While it is not necessary to read the book to successfully complete this course, this book will provide you with detailed case studies and a wealth of resources to assist your problem-solving and decision skill-building. You will continue to have access to the book as a reference after you have completed this course. If you would like to purchase a hard copy of the book, it is available from The Cornell Store or anywhere you buy books. The following course is required to be completed before taking this course:

JCB442: Framing and Breaking Down Complex Problems

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$100

Resilient Leadership in Healthcare

Course

2 weeks

Online

Speaking up and challenging entrenched norms in healthcare can feel daunting, yet courageous leadership is more essential than ever in today's complex environment. Rapid changes, persistent inequities, and high-stakes decisions demand leaders who not only advocate for what's right but also inspire others to do the same. Professors Sunita Sah and Elizabeth Mannix bring their renowned expertise to help you confront the emotional and systemic barriers that often stifle honest dialogue, such as the voice-empathy gap and burnout, and show that courage and resilience are skills you can intentionally develop. You will progress from recognizing barriers to taking bold action, starting with strategies for turning discomfort into constructive insight. As you strengthen your emotional intelligence, you'll discover how to manage difficult conversations, offer candid feedback, and cultivate trust — critical skills for building collaborative teams. The program culminates in actionable methods for fostering both personal and organizational resilience, empowering you to create a culture where integrity, psychological safety, and meaningful change flourish in healthcare. With these capabilities, you will confidently lead with courage and resilience, ensuring your voice — as well as the voices of those around you — drive lasting, positive impact in your organization.

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$100

Responding to Violations and Improving the Rule System

Course

2 weeks

Online

In this course, you will consider possible responses to instances of rule violations. Using a case study format, you will review different categories of rule violations and choose the most effective response based on a process of assessment and improvement. By investigating the sources of such violations and the actions required to limit them in the future, you will take away techniques to help avoid further damage to your organization. Finally, through iteration and assessment, you will determine how to analyze your rule system, ensuring sustainability and effectiveness that benefits your organization for years to come. The following course is required to be completed before taking this course:

Rule Systems as Designed Systems

Additionally, you are required to have completed the following courses or have equivalent experience before taking this course:

Rule Design
Rule System Training
Policing of Rule Systems
Investigation of Rule System Violations

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$100

Rewiring Jobs, Workflows, and Organizations With AI

Course

2 weeks

Online

Artificial intelligence (AI) is actively reshaping how work is performed across industries, from automating routine tasks to augmenting human capabilities and enabling smarter decision making. In this course, you will examine current workflows and identify opportunities for AI-driven work redesign through the exploration of productivity economics, early research on automation, and emerging patterns of AI integration. This course provides a structured framework for applying AI across the key areas of automation, augmentation, and information enablement, each offering distinct approaches to organizational value creation. By the end of the course, you'll be prepared to lead AI initiatives that unlock new efficiencies and empower your workforce for the future. You are required to have completed the following course or have equivalent experience before taking this course:

Catalyzing AI Transformation From Capabilities to Vision

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$100

Risk Analysis and Six Sigma

Course

2 weeks

Online

In Six Sigma projects, the ability to analyze risks and make informed decisions can determine success or failure. In this course, you will examine the impact of risk analysis on decision making within Six Sigma projects. First, you will identify domain-specific risks and use modeling techniques to demonstrate the potential outcomes of different decisions. You will then develop and implement risk mitigation plans, supporting your ability to navigate complex decision-making scenarios confidently. By the end of this course, you will understand how risk analysis influences decisions, equipping you to guide your organization in minimizing risks while maximizing opportunities. This course requires you to complete various statistical calculations using Microsoft Excel or another tool, language, or software of your choice. You are required to have completed the following courses or have equivalent experience before taking this course:

Six Sigma Statistics Essentials
Six Sigma Tools and Methodologies
Identifying and Measuring Risk

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$100

Risk Analysis Foundations

Course

3 weeks

Online

A foundation in risk analysis is a crucial skill set in today's business marketplace. When you can understand risk and apply strategies to manage it, you set yourself up for success in an ever-changing world. In this course, you will explore key risk evaluation strategies and tools. You will begin by delving into the basics of risk analysis, studying hazards, risk management strategies, and vulnerability identification. You will then broaden your focus to visualizing and estimating risk, discussing models such as risk matrices that categorize risks by likelihood and consequence. Finally, you will analyze the causes and effects of adverse events, constructing event trees and performing fault tree analysis using practical tools like Python and R. By the end of this course, you will have a firm grasp of risk analysis and evaluation, including how to assess the likelihood and effects of adverse events.

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$100

Risk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions

Course

2 weeks

Online

Every financial decision a firm makes is a balancing act between risk and return. Funded projects can return significant revenue to the company. The risk is that the cost of the project may exceed the return, especially when the need to compensate capital providers is factored in. Being able to accurately assess both the risk and potential return of capital budgeting projects is an important part of your role as a manager.

Your work in this course will include learning how to calculate the hurdle rate, which is the minimum value a project must return, and then how to forecast the expected return. You will get to know the different asset classes and how to think about them in terms of the associated risks.

The tools from this course will help you measure risk and calculate the weighted average of the required returns as a way to ensure that your company chooses the right capital projects.

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$100

Risk Evaluation

Course

3 weeks

Online

Evaluating risk can feel difficult without the proper statistical techniques in your toolbelt. To give yourself that foundation, you will need to understand both the concepts and the tools involved in the process. In this course, you will walk through the process of risk assessment using several statistical techniques. You will begin by learning to monitor and analyze variations to ensure product or service quality. You will then practice evaluating risk using discrete distributions and summarizing findings using common statistical techniques for risk analysis, including skewness and distributions such as log-normal distributions. You will also gain familiarity with critical functions and concepts in risk analysis, including power law functions and distributions, semi-variance, volatility and beta, and value at risk (VaR), a financial metric used to assess potential asset or portfolio losses. Finally, you will examine design methodologies geared toward improving product reliability, including design for reliability, design for Six Sigma, and quality control. By the end of this course, you will be well-equipped to analyze and evaluate risk using numerous statistical methods. You are required to have completed the following course or have equivalent experience before taking this course:

Risk Analysis Foundations

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$100

Risk Modeling

Course

3 weeks

Online

Once you have a sense of risk for a situation, how can you model that risk using the most common tools of the industry? In this course, you will assess a given situation, select the appropriate modeling tools, and perform a risk analysis. You will begin by identifying the attributes that make a model strong, providing you with a blueprint for creating user-friendly and reliable models for risk analysis. You will explore the most commonly used risk analysis tools, including simulation, fault trees, event trees, Bayesian networks, and statistical tools. Your examination of simulation tools will have you quantifying risk by creating a Monte Carlo simulation and constructing a Bayesian network. Finally, you will discuss mitigation, diversification, and transfer of risk as well as how to pick the correct combination for a given situation. By the end of this course, you will have the necessary foundation to model risk and apply strategies to set you up for success. You are required to have completed the following courses or have equivalent experience before taking this course:

Risk Analysis Foundations
Risk Evaluation

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$100

Risk Perception

Course

3 weeks

Online

Reducing risk in business and life is a goal for many of us, but how can we effectively assess risk in a world where everyone's perceptions are so different? In this course, you will explore risk perception, which describes how each person views and measures the nature and severity of danger. Unlike the numerical depiction of risks, risk perception is influenced by personal experiences, mental activities, context, and inherent personality traits. You will discuss the effects of risk perception on risk evaluation and decision making. You will then explore models such as expected utility, bounded rationality, and prospect theory, giving you a foundation in the elements of risk perception. Finally, you will investigate cognitive shortcuts and biases, including the availability heuristic, anchoring and adjustment, confirmation bias, and overconfidence, and determine their repercussions on behavior. These skills will give you the tools to examine the risk perceptions of various stakeholders, address cognitive biases, and identify suitable models for decision making under uncertainty. By the end of this course, you will be equipped with the methods and insights necessary to effectively evaluate and manage risks, even in complicated situations. You are required to have completed the following courses or have equivalent experience before taking this course:

Risk Analysis Foundations
Risk Evaluation
Risk Modeling

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$100

Rule Design

Course

2 weeks

Online

Effective rule design requires you to follow a number of principles. This course will focus on those principles and guide you through the process of creating rules for your business needs. You will start by exploring the importance of clarity and simplicity in rule design and apply these skills by finding ways to make your rules more accessible and engaging. You will then acquire tools that will help you identify your audience and allow you to design rules that are relevant and clear to them. Finally, as a means of enhancing comprehension and application, you will examine design approaches to make your rules easier to implement using psychology, advertising, and visual principles. The skills you take away from this course will help ensure that you and your team are set up for success. You are required to have completed the following course or have equivalent experience before taking this course:

Rule Systems as Designed Systems

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$100

Rule System Training

Course

2 weeks

Online

The value of rules depends on their implementation, and no other effort is as important to rule implementation as training. This course will explore the principles of rule training and provide you with pragmatic tools to introduce new rules into your organization. You will begin by identifying the most important elements for a successful training program, including the cost of training and potential training alternatives. You will then examine specific training modes that will help your audience internalize new rule systems and use them effectively. Finally, you will focus on presentation tactics for effective training. By the end of this course, you will have acquired useful tools and powerful techniques that will support your training efforts and help to successfully implement your rule system. You are required to have completed the following courses or have equivalent experience before taking this course:

Rule Systems as Designed Systems
Rule Design

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$100

Rule Systems as Designed Systems

Course

2 weeks

Online

In this course, you will examine the function of rules in your daily business operations along with the elements that make an effective rule system. As you explore the ways in which rules can protect your business processes, you'll also discover that they can make your work more efficient. In order to prepare for possible risk, you will examine how rule systems can help you identify sources of risk within your organization and serve as a tool for risk mitigation. By the end of this course, you will recognize the different elements that need to be included in a rule system and feel prepared to create your own.

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$100

Sales Accounting

Course

2 weeks

Online

This course will enable you to interpret the financial statement line items that capture the most central and important operations of any enterprise: the revenue and other cash inflows earned from customers and the related expenses or losses. You are required to have completed the following courses or have equivalent experience before taking this course:

Foundations of Financial Statements
Accruals and Cash Flows

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$100

Sales Negotiation to Maximize Value

Course

2 weeks

Online

During this course, you'll learn about the life cycle of your customer relationships and how it can dictate your success—from the initial sales call stage up to advanced negotiations. The course is divided into three main topics:

Conduct an effective sales call
Drive value beyond price
Negotiate to maximize value

Each topic will be reviewed in depth, giving real world examples and exercises that can be applied in your business.

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$100

Securities Registration and Reporting

Course

2 weeks

Online

In securities regulation, it is important to understand what needs to be reported publicly in filings with the U.S. Securities and Exchange Commission (SEC) and when those requirements are triggered. To gain this skill set, this course will guide you through the SEC reporting requirements as you examine the types of information that must be publicly provided to regulators and investors. You will examine key definitions, including what constitutes an offer and a sale. You will also explore registration statements, inspecting their contents and comparing them to prospectuses. As you progress through the course, you will develop skills to help you understand the registration process and how to avoid common pitfalls. In addition, you will consider the reach of the U.S. registration requirements outside the country. Finally, you will explore the key components of a company's public disclosures and investigate how those disclosures are made as well as the ways in which disclosure requirements can be used to shape public company behavior. You are required to have completed the following course or have equivalent experience before taking this course:

LAW585: Defining Security

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$100

Selecting Legal Research Sources

Course

2 weeks

Online

The world is filled with misinformation, making it difficult to determine what is useful and what isn't. In this course, you will develop skills to help you assess what is valuable legal information. You'll examine how to find credible, reliable legal resources, even on the open web, and you'll develop skills to recognize certain hallmarks of reliable, authoritative information. You'll also discover ways to distinguish these viable sources from lower-quality information and identify the unique advantages of specialized legal research databases. Throughout this course, you will gain a deeper understanding of the influence that artificial intelligence has on legal information by analyzing specific sources that are useful in explaining legal terminology and discussing legal subjects for court rulings and legislation. You'll also explore the ways that lawyers and researchers can safely use knowledge management systems while recognizing their limitations, and you'll consider the unique advantages of subscription legal resources that lawyers often use. You are required to have completed the following courses or have equivalent experience before taking this course:

Creating a Legal Research Strategy

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$100

Selecting Sustainable Materials for Healthy Commercial Buildings

Course

2 weeks

Online

Building material selection directly shapes the health, comfort, and sustainability of indoor environments. As occupants and investors demand healthier, more resilient spaces, understanding the relationship between building components and indoor environmental quality (IEQ) has become a core competency for commercial real estate professionals. In this course, you will explore how material life cycles, from sourcing to disposal, impact both occupant well-being and environmental performance. You'll analyze the interplay among materials selection, air quality, thermal comfort, lighting, and acoustics to gain a holistic view of how each decision contributes to a healthier indoor ecosystem. By developing the ability to critically assess sustainability claims and implement effective materials strategies, you will be empowered to create spaces that prioritize both human health and environmental responsibility. Upon completion of the course, you'll be prepared to make evidence-based choices that elevate the quality and sustainability of the built environment. The following courses are required to be completed before taking this course:

Exploring Foundations of Sustainable Commercial Real Estate Development
Planning Sustainable Commercial Real Estate Projects
Financing Sustainable Commercial Real Estate Projects
Designing Sustainable Sites and Optimizing Water Management Strategies
Designing Energy-Efficient Building Systems in Commercial Real Estate

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$100

Services Marketing Planning and Management

Course

2 weeks

Online

Services marketing is often viewed in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that support broader marketing decisions. Authored by Robert Kwortnik from Cornell University's School of Hotel Administration, this course will teach you how to review the way marketing works in your organization and how to create and apply a services marketing process.

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$100

Setting Internal and External Conditions for Success

Course

2 weeks

Online

Success does not just happen. Successful leaders figure out what matters most to their success and go out and make it happen. This has never been an easy process, but in today's world it has become even more difficult: The volatile, uncertain, complex, and ambiguous (VUCA) environments that confront organizations today require a new breed of leaders. To lead and succeed in a VUCA world, leaders must now be adept at building consensus and influencing people who are outside their direct control but whose cooperation is essential to the success of their efforts. In this course, you will develop a checklist to help you determine the most important elements required to execute your vision and strategy. You will establish a sphere of influence that can provide external support and determine the most important elements required to accomplish your vision and strategy. Finally, you will prepare for unexpected challenges.

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$100

Setting Up Distribution Channels

Course

2 weeks

Online

Your product has been designed and you've decided it's ready for the marketplace. How will you get it into the hands of customers? This course addresses key issues associated with distribution channels, including the role of intermediaries and the type of arrangement you will have with them. You will also explore the pros and cons of online vs. offline distribution, the needs of customers as related to how you market and sell your product, and several ways in which profit margins are affected by channel decisions. To apply these skills, you will help to identify appropriate distribution channels and create a distribution plan for your product as you continue progressing your example Go-To-Market Plan. The following courses are required to be completed before taking this course:

Key Performance Indicators for Marketing
The Customer Journey and Segmentation
Targeting and Positioning
Product Design and Testing

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$100

Shaping Internal AI Policies

Course

2 weeks

Online

This course equips you with the essential knowledge and tools needed to successfully navigate AI implementation within organizations. You will master both the technical requirements and human dimensions of AI adoption, including implementation roadmaps, cultural change management, and governance frameworks. You'll discover how to build comprehensive toolkits for leading successful AI initiatives that balance innovation with responsibility while maintaining organizational values and compliance. You are required to have completed the following courses or have equivalent experience before taking this course:

Exploring the Legal Principles of AI
Promoting Effective and Inclusive AI
Managing Legal and Ethical Risks in AI
Competing and Thriving in a Global AI Landscape

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$100

Site Selection and Vineyard Establishment

Course

2 weeks

Online

When it comes to selecting a site and establishing a vineyard, there are many considerations. Environmental conditions influence vineyard design, and non-environmental factors, such as access to plentiful labor, greatly impact grape growing and winemaking. Furthermore, the product itself is affected, as wines have sensorial differences related to climatic conditions and regions of the world. In this course, you will take a broad look at factors of site selection, including climate, with a much deeper dive into ground operations such as row orientation and plant spacing. Together, these concepts will be applied as you devise a realistic and productive vineyard development plan. You are required to have completed the following courses or have equivalent experience before taking this course:

Evaluating Wines
Developing Wine Production Plans
Wine Ingredients
Vineyard Operations

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$100

Six Sigma Black Belt Capstone

Course

2 weeks

Online

Throughout this course, you will synthesize all the knowledge gained throughout the certificate program. You will have the opportunity to integrate statistical methodologies, core Six Sigma tools, leadership strategies, and project management best practices to understand their collective impact on Six Sigma project success. You will engage with practical exercises, collaborative discussions, and case studies, preparing you for the Certified Six Sigma Black Belt (CSSBB) exam and equipping you to apply Six Sigma principles in diverse professional settings. By emphasizing real-world application, you will develop a comprehensive project management plan aligned with Six Sigma methodologies, setting you up to bring these skills with you in your role and beyond. You are required to have completed the following courses or have equivalent experience before taking this course:

Six Sigma Statistics Essentials
Six Sigma Tools and Methodologies
Identifying and Measuring Risk
Risk Analysis and Six Sigma
Project Management for Six Sigma

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$100

Six Sigma Statistics Essentials

Course

2 weeks

Online

Data is the foundation for informed decision making and process improvement with Six Sigma. In this course, you will be introduced to the essential statistical methodologies for Six Sigma Black Belt certification. To build a strong analytical foundation, you will explore core statistical techniques, such as sampling methods, data collection, probability, and distribution analysis. You will then assess measurement systems using tools like gauge repeatability and reproducibility along with other measurement system analysis techniques. Finally, you will apply these skills toward hypothesis testing, correlation, regression, and multivariate analysis, empowering you with skills to analyze and interpret complex datasets. By the end of this course, you will be positioned to select appropriate data collection methods, evaluate their effectiveness, and use statistical tools to address real-world challenges. This course requires you to complete various statistical calculations using Microsoft Excel or another tool, language, or software of your choice.

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$100

Six Sigma Tools and Methodologies

Course

2 weeks

Online

Whether you are leading a Six Sigma project or supporting one, mastering Six Sigma tools is crucial for successful process improvement. This course equips you to engage with the essential tools from the ASQ Six Sigma Black Belt Body of Knowledge. You will have the chance to implement tools such as bow-tie diagrams, risk matrices, event trees, fault trees, and quality function deployment. You will also apply tools such as failure mode and effect analysis, quality control charts, and design of experiments, providing a comprehensive toolkit for process improvement. Through practical exercises and case studies, you will practice and refine these methodologies in various organizational contexts, gaining confidence in driving quality and efficiency in your organization and beyond. This course requires you to complete various statistical calculations using Microsoft Excel or another tool, language, or software of your choice. You are required to have completed the following course or have equivalent experience before taking this course:

Six Sigma Statistics Essentials

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$100

Social Listening and Community Management

Course

2 weeks

Online

Understanding what past, present, and potential customers are saying, hearing, and seeing about your brand is an important part of brand management and social media presence. Monitoring brand mentions and conversations on social platforms can seem like a daunting, even impossible task. Fortunately, there are tools and solutions providers who can facilitate social listening and reputation management. What's important, then, is your understanding of why and how to manage social discourse about the brand to maintain and enhance your brand's credibility and overall reputation. In this course, you will build a strategic, proactive social listening system that amplifies the efforts of social media marketing and creates close relationships between the brand and members of the brand community. You will also develop a systematic organizational approach to community management that is consistent with the brand and leverages best practices for different social media platforms.

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$100

Social Media Marketing Across the Purchase Funnel

Course

2 weeks

Online

Social media is best known by its platforms, especially the ones we use every day like Facebook, Instagram, and Twitter. But social platforms are not all alike, nor are they used by the same people and for the same purposes. Marketers need to know which platforms are appropriate to serve specific business goals and objectives. In this course, you will learn how to create a platform strategy by conducting an audience analysis to identify and describe the brand target markets. You will then perform a competitive audit to clarify the brand's social media presences relative to the competitive set and determine the social media marketing goals for the brand by applying the social media marketing funnel. Lastly, you will select the right social media platforms to deliver on specific marketing objectives across the social media marketing funnel.

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$100

Social Media Strategy

Course

2 weeks

Online

In order to be successful with your social media marketing, you must first understand how and why to structure a social media strategy to guide campaign execution. In this course, you will explore social media marketing platforms, publishers, tools, agencies, and the foundational elements of running a successful social media campaign. You will also examine what social media marketing is and how it is part of a brand-driven integrated marketing communications strategy. As the course progresses, you will evaluate the main social platforms used for digital marketing and practice aligning these platforms with your marketing goals and campaign strategy. You will also examine how marketers incorporate effective social media content generated by the brand, influencers, or users. Lastly, you will assess the role of social media agencies to help you decide if and when to outsource your campaigns.

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$100

Societal Impacts of AI

Course

2 weeks

Online

The broad adoption of artificial intelligence (Al) in business, government, and society has ushered in serious new questions that impact core human beliefs and values. Today, AI technologies possess the power to do a lot of good in society, but they can also generate deep fakes, misinformation, and disinformation. These malicious byproducts of AI have the potential to disrupt the fundamental tenets of democracy and call into question whether this form of government can function properly in society. How can we come to understand these AI technologies and their broad impacts? In this course, you will scrutinize the societal implications of AI in areas such as jobs, privacy, ethics, morality, and regulations. Through a series of videos, activities, and course project assignments, you will investigate examples of how AI impacts human rights, values, and beliefs. In addition, you will have an opportunity to analyze the effects of AI on human autonomy and safety and begin to evaluate how AI can influence democracy and freedom in countries around the world. By the end of this course, you will have carefully investigated the breadth and depth of these impacts on our society today.

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$100

Solving Problems Using Functions

Course

2 weeks

Online

In this course, you will begin using functions to create cleaner and more efficient code. You will begin using built-in functions as well as writing your own functions to accomplish a specific task. In order to find solutions to more complex problems, you will practice breaking down large programming tasks into smaller, well-defined pieces. At the same time, you will define and execute plans to build those solutions.You will further practice planning, coding, and debugging as a full end-to-end process in order to strengthen your skills as a novice programmer. The following courses are required to be completed before taking this course:

Fundamentals of JavaScript
Writing Programs That Make Decisions
Coding Multi-Part Problems

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$100

Sources of Law

Course

2 weeks

Online

Before you decide to pursue the legal option to resolve your business challenge, it is important to familiarize yourself with the sources and enforcement mechanisms of law that are most likely to affect your situation. In this course, you will explore the specific functions of different bodies of law and discover how to harness them by planning a legal compliance strategy. You will also examine the court structure to help you decide which legal authorities would serve you best in resolving your business conflicts. Finally, you will analyze the risks and strategies for foreign business by taking into consideration foreign legal systems and their unique mechanisms. You are required to have completed the following course or have equivalent experience before taking this course:

Thinking Like a Lawyer

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$100

Sourcing a Manufacturer

Course

2 weeks

Online

Once you have worked out small-scale manufacturing for your physical product, you will explore a framework called Design for X. Design for X encompasses all aspects of planning for high-volume production, where "X" can be Manufacturing, Assembly, Testing, Upgrade, Repair, Sustainability, End-of-Life, Installation, and Start. Design for X incorporates best practices from the experiences of physical product developers in making a reproducible product. You will apply these ideas to design a large-scale manufacturing process that is efficient and cost effective. This will enable you to reduce the number of steps in the process, build quality into manufacturing, and design for customer ease in the upgrade, repair, and end-of-life of the product, among other considerations. In sum, Design for X will enable you to please your customers with an excellent product that functions as promised. This course includes a video tour of a contract manufacturing firm near Cornell University. In this video, you will observe the process of plastic injection molding, a common and inexpensive process that many physical product entrepreneurs use to manufacture their products. You are required to have completed the following courses or have equivalent experience before taking this course:

Building and Validating Prototypes
Developing Product Specifications
Launching Small-Scale Production
Managing High-Volume Production

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$100

Stakeholder Presentations

Course

Online

When you think of what data scientists do on a daily basis, you probably think of working with data. Yet data scientists typically derive insights on behalf of their organization or for a client, so any insights they obtain from their data need to be accessible to a broader audience. Often, that audience is less familiar with — or even uncomfortable with — data analysis or statistics. For this reason, communication is just as important to a data scientist's success as working with data. In this course, you will explore the process of working with a client to understand their data science needs and provide them with a summary of results. You will examine how to understand their questions and perform exploratory data analysis to begin answering their questions. You will practice using your detailed data analysis to write a report then translate that data analysis for a presentation to a data science client. This course can serve as a template for working with a client from start to finish. The following courses are required to be completed before taking this course:

Exploring Data Sets With R
Summarizing and Visualizing Data
Measuring Relationships and Uncertainty
Data Cleaning With the Tidyverse
Classifying Data With Logistic Regression

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$100

Statistical Forecasting

Course

2 weeks

Online

Forecasting can be found in every corner of the business world today. When done in tandem with accurate time series analysis, it enables sound prediction of future values. In this course, you will explore the use of time series analysis and the four components of time series data. Consider, there are a number of time series that may require forecasting but do not have any discernible trend, such as a stable product environment or a very short timeframe. In this course you will continue exploring forecasting by examining stationary time series and the situations in which they most often occur and practice forecasting techniques and stationary time series analysis. You will then examine stationary data where no substantial change is taking place. Lastly, you will move to data that is changing. A layer of complexity can be added to forecasting in the form of seasonality, where the time series being studied regularly changes with each season. This added element must be considered in any prediction of future periods. You are required to have completed the following courses or have equivalent experience before taking this course:

Presenting Quantitative Data
Descriptive Statistics for Business
Making Predictions Using Statistical Probability
Inferential Statistics
Multivariable Comparisons

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$100

Stewarding Family Wealth and Values

Course

2 weeks

Online

Encouraging a shared sense of belonging can help sustain both a family business and the family itself across generations. Families can bolster these efforts by identifying and strengthening areas of shared purpose and values in particular. The more a family can operate collectively and feel like they are contributing to a shared dream, the lighter the burden of stewardship and leadership becomes, thus improving the chance to thrive together. In this course, you will experiment with different ways of incorporating creativity, curiosity, and play into everything from everyday interactions to family council meetings and board meetings. You will consider how your personal values inspire your actions and decisions, exploring how these values can support — or undermine — family relationships and governance mechanics. You will experiment with different communication methods to find the right fit for you and your family. Using the tools you choose, you will create a personal values statement and a shared values statement with another person or group. Finally, you will develop an action plan to help your family overcome challenges and meet its goals. By the end of the course, you will have experience with strategies to support your business, helping you foster greater connectivity, belonging, and trust in your family system.

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$100

Storytelling Across Media

Course

2 weeks

Online

How can you convey one message but to different stakeholders? The challenge is that what appeals to a lawyer, for example, might not be relevant to a nurse. The key to this often-perplexing roadblock is strategic storytelling through transmedia. This practice uses strategic storytelling to convey your message to stakeholders across various forms of media, both print and digital. In this course, you will gain a clear definition and examples of both strategic storytelling and transmedia knowledge. You will walk through various professional campaigns to explore the process and identify each piece of strategic storytelling. Throughout the course, you will put into practice the techniques and principles of both of these modalities in order to help you better reach your stakeholders, whomever they may be. By the end of this course, you will have a solid foundation to move forward with transmediating your knowledge to reach new stakeholders and make an impact.

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$100

Strategic Business Planning and Forecasting

Course

2 weeks

Online

As the saying goes, "A goal without a plan is just a wish." It's not enough to simply have a product or service worth buying; there are many factors you need to consider, such as: How many choices do customers have for a similar product? How many competitors do you have, and what are their strategies for competing with you? If you suddenly need a new supplier, will it interrupt production or force you to raise prices? How likely is it that new competitors enter your market? Answering these questions requires careful planning as well as a thorough understanding of your competition, your suppliers, and your customers. In this course, you will identify the three major strategies that your company can select as it competes in the marketplace, and you will examine the characteristics of companies that pursue each strategy. You will also identify the various activities involved in supporting your chosen strategy alongside the complexity of acquiring raw materials and converting them into products for the end customer. Additionally, you will conduct an analysis to help assess your company's strengths, weaknesses, opportunities, and threats. Finally, you will balance your planning against the often conflicting needs of a company's stakeholders, its shareholders, and the society in which it operates. You are required to have completed the following courses or have equivalent experience before taking this course:

Finance and Accounting Principles
Marketing Fundamentals

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$100

Strategic Decision Making

Course

2 weeks

Online

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University's Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you'll do so in a way that creates the optimal conditions for success.

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$100

Strategic Engagement

Course

2 weeks

Online

In recognition of the strong association between employee engagement and performance, many companies have used or considered using engagement surveys. However, many of these efforts are off-the-shelf engagement surveys that are not fully leveraged or tailored to an organization's specific wants and needs or tied into performance management. The purpose of this course is to help managers understand the difference between an average, generic engagement effort and one that has the potential to really drive superior organizational performance. Students will explore the importance of aligning engagement with the organization's strategic goals, review data collection and analysis considerations, and will analyze methods of using engagement data to drive organizational change at the line manager and broader organizational levels. In this course, you will examine how organizations that are recognized as leaders in this field integrate practices that heighten employee engagement, and find ways to adapt those best practices for your own use. Cornell University Professor Lisa Nishii offers a research-based learning experience that can position leaders to more effectively better navigate the popular (but often misunderstood) area of employee engagement.

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$100

Strategic Implementation of AI Systems

Course

2 weeks

Online

It can be tempting for organizations to be impressed and awed by the sheer power and capability of advanced artificial intelligence (Al) systems. Indeed, AI has the potential to deliver a great many advantages, but organizations must evaluate and deploy these systems thoughtfully and strategically. That is the central focus of this course: Examine ways to implement AI systems that complement the organization's overall mission, vision, and strategy. In this course, you will gain new perspectives on AI systems and evaluate different ways that AI can be applied in organizations. You will begin to understand that the complexities of implementing AI systems are quite different from those of traditional software systems. You will explore an AI strategy model that organizations can use to identify, comprehend, and manage the different aspects of implementing AI systems. More specifically, you will identify how essential data governance is to the successful deployment of AI systems within organizations. You will also examine how to build people-centered AI systems to help foster creativity and growth. Finally, you will investigate how to build trust in AI systems and reduce biases that can infiltrate even the most sophisticated systems.

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$100

Strategic Influence

Course

3 weeks

Online

You can't influence meaningful change without understanding your potential role in both upholding and transforming behaviors, norms, and systems that hinder connection, communication, and collaboration in the workplace. In this course, you will examine specific work-related spheres and settings in which you have influence and impact, and you'll discover how to apply dialogue-based frameworks and tools to improve connection, communication, and collaboration at interpersonal and organizational levels. Participation in three 90-minute synchronous dialogue sessions is a requirement for successful completion of this course. These weekly sessions are led by trained facilitators from Cornell's Center for Dialogue & Pluralism and will occur on the three Tuesdays during the course from 7:00 to 8:30pm ET. The Center for Dialogue & Pluralism (CDP) at Cornell is an academic initiative grounded in theory and practice. In the last few years, CDP has developed and implemented innovative programs in a variety of settings, aiming to strengthen human connection; foster understanding of differences in identity, opinion, background, and experiences; practice intentional communication; and lead collaborative change processes. The following course is required to be completed before taking this course:

Dialogue Across Difference

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$100

Strategizing for Audiences With Different Expertise

Course

2 weeks

Online

Your work in a technical field likely means that you periodically interact with colleagues, customers, suppliers, and other stakeholders who live in a different part of the world, speak a primary language different from your own, or have expertise in a different or non-technical field. As a technical expert, your ability to anticipate the needs of audiences from diverse backgrounds and communicate effectively with them is essential. In this course, you will have an opportunity to explore how you can prepare to meet the needs of audiences with differing backgrounds, primary languages, and levels of expertise, and even varying degrees of receptivity to your message. You will examine principles of persuasion and consider how and when to apply them both effectively and ethically. As part of your studies, you will also review pertinent selections from Dr. Traci Nathans-Kelly's book “Slide Rules,” and you will look at how you can prepare for the unexpected in your talks and maintain your composure when disruptions occur. By the end of this course, you will have gained techniques and insights that you can apply as you prepare and develop presentations for a wide range of audiences with varying needs and interests. You will be required to purchase Traci Nathans-Kelly's book “Slide Rules” to complete your coursework. You are required to have completed the following course or have equivalent experience before taking this course:

Redesigning Slides for Impact
Engaging Presentation Techniques
Designing Slides for Live and Legacy Use

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$100

Streamlining Hospitality Operations With Automation

Course

3 weeks

Online

Today's hospitality leaders face the challenge of constantly enhancing and optimizing their business processes while relying on the most up-to-date information. Yet valuable data about your organization is not confined to in-house systems; it is extensively distributed online. From desktop customer databases and property and reservation management systems to customer reviews, inquiries, market trends, and popular searches, data is omnipresent. The process of collecting, connecting, categorizing, and analyzing this data can be time consuming, potentially hindering business objectives as individuals struggle to keep pace. Fortunately, many of these tasks can be automated, allowing firms to react swiftly so that they can concentrate on doing what they do best: delivering exceptional service to their customers and clients. In this course, you will explore various forms of automation tailored for the hospitality industry. You'll set up alerts for new reviews and automatically forward key insights via SMS or email to relevant stakeholders. You'll leverage generative AI (GenAI) tools to craft responses to reviews, which can be posted online or shared with team members for approval. You'll also gain hands-on experience scraping reviews using specialized tools and building custom solutions through robotic process automation. Additionally, you'll automate sentiment analysis of reviews using GenAI, enabling deeper insights into customer feedback. A key highlight of the course is creating and deploying your own virtual assistant powered by GenAI. This assistant can be trained on company-specific data to handle customer inquiries or support employee training. You'll also discover how to automate data entry and extraction from legacy desktop applications, enabling seamless integration between disconnected systems. This comprehensive approach will equip you with the skills to harness AI and automation for greater efficiency and improved guest experiences. Note: In this course, access to a PC with Microsoft Excel and Microsoft Power Automate is highly encouraged for students to maximize their learning experience, though it is not required. Microsoft Power Automate is not available for Mac users. Coursework will require access to Microsoft Excel, and free versions of ChatGPT, Zapier, and Botster. You are required to have completed the following courses or have equivalent experience before taking this course:

Leveraging Predictive AI in Hospitality
Applying Generative AI in Hospitality

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$100

Strengths-Based Engineering Leadership

Course

2 weeks

Online

As leaders, we often give and receive feedback about weaknesses and development opportunities. There are typically systems and processes within organizations that encourage this type of feedback and drive employees to improve in specific areas. The question is, why do we spend so much time on weakness, and does it help? In this course, you will take a different approach to leadership development. Leading from strength is about looking at what someone is naturally good at, as well as the skills gained through experience. You will harness these strengths and learn to leverage and expand them. Leadership development takes time—you won't be done with your journey when you complete this course. With that in mind, the course asks you to look into the future and set personalized development goals.

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$100

Strengths-Based Technology Leadership

Course

2 weeks

Online

As leaders, we often give and receive feedback about weaknesses and development opportunities. There are typically systems and processes within organizations that encourage this type of feedback and drive employees to improve in specific areas. The question is, why do we spend so much time on weakness, and does it help? In this course, you will take a different approach to leadership development. Leading from strength is about looking at what someone is naturally good at, as well as the skills gained through experience. You will harness these strengths and learn to leverage and expand them. Leadership development takes time — you won't be done with your journey when you complete this course. With that in mind, the course asks you to look into the future and set personalized development goals.

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$100

Structuring Business Agreements for Success

Course

2 weeks

Online

Contracts are often written by legal professionals, but the best business deals are ones worked out collaboratively by people who know their business operations intimately. This course will help you gain a seat at the negotiating table, familiarizing you with legal terms and concepts involved in business deals. You'll learn how to collaborate with legal counsel and help negotiating parties address information gaps to reach agreement. With content provided by two Cornell Law School professors and two practicing corporate attorneys, this course is rich with practical video content and a course project that's designed to help you apply what you've learned to your own work situation.

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$100

Structuring Content with HTML

Course

2 weeks

Online

In this course, students will start by identifying the various types of elements that exist in a web page and the importance of information architecture. They will immediately begin organizing and structuring web page content and then markup the content using HTML. This process will introduce the document object model, which enables students to build a mental model of how web pages are built and how web browsers render those pages. Important facets of writing valid HTML that is also semantically sound are introduced through a number of code writing activities. From single page coding, we zoom out to explore how websites with multiple pages, hyperlinks, and navigation are organized and developed. Students will take these new skills and apply them to building a simple multi-page website with valid code and a functional navigation.

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$100

Style and Expression Through Photography

Course

2 weeks

Online

You will differentiate the functional and expressive components of a photograph in a photographer's interpretation of a subject. You will then evaluate different photos to determine the different styles the photographers are using and the emotions they are invoking. By using camera and lighting mechanics, you will practice stylizing your photos to express different emotions about your subject. You will determine which techniques resonate with your personal artistic persona and begin to refine your stylistic expression. By the end of this course you will have a portfolio to demonstrate your expressive intentions with photos that may make people think, gain their interest, or touch their emotions. It is recommended to only take this course if you have completed Camera Selection and Mechanics and Lighting or have equivalent experience in photography, cameras, and lighting. Expect to spend 6-10 hours to complete this course. You are required to have completed the following courses or have equivalent experience before taking this course:

Photography Fundamentals
Camera Selection and Mechanics
Digital Asset Management
Lighting

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$100

Styling Web Content with CSS

Course

2 weeks

Online

In this course, students will engage in a design-first approach, focusing on understanding the needs of the user and prioritizing designing over coding. By engaging with personas and gaining empathy for a website's audience, students identify the needs of their users and apply visual design principles to make sites accessible. With designs in hand, students will learn to write Cascading Style Sheets (CSS) and create rules to implement their design. Along with writing and implementing CSS code, students will explore validating, troubleshooting, and improving their CSS using various techniques, including by leveraging generative AI.

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$100

Success Metrics for Hospitality Digital Marketing

Course

2 weeks

Online

Digital marketing is fast becoming the primary means for hospitality and related service firms to reach, engage, and transact with consumers across their multiple devices. Consumer planning, shopping, experience, and sharing through digital media is quickly changing how marketing is done as well as how marketing effectiveness is measured. Owners and managers must be able to make effective, data-driven, analytical, and integrated decisions related to digital marketing using the right metrics and reports. These decision support tools may be generated internally and/or by vendors, like digital or social media marketing agencies. Managers must be able to understand, evaluate, and communicate recommendations in line with the firm's overall business and marketing strategies. This course provides managers with the insight and tools to do the job. In this course, you will make marketing and service enhancement decisions based on the interpretation and integration of digital media performance metrics. Through this analysis, you will evaluate the effectiveness of digital marketing activities using standard and new performance metrics. You will also use digital media reports and available analytic tools to assess the competitive position of a business and articulate recommendations to improve performance. You are required to have completed the following courses or have equivalent experience before taking this course:

Marketing the Hospitality Brand Through Digital Media
Implementing Brand Strategy Through Digital Media
Communicating the Brand Across Marketing Media

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$100

Success Metrics for Hospitality Digital Marketing

Course

Online

Digital marketing is fast becoming the primary means for hospitality and related service firms to reach, engage, and transact with consumers across their multiple devices. Consumer planning, shopping, experience, and sharing through digital media is quickly changing how marketing is done, as well as how marketing effectiveness is measured. Owners and managers must be able to make effective, data-driven, analytical, and integrated decisions related to digital marketing using the right metrics and reports. These decision support tools may be generated internally and/or by vendors, like digital or social media marketing agencies. Managers must be able to understand, evaluate, and communicate recommendations in line with the firm's overall business and marketing strategies. This course provides managers with the insight and tools to do the job. In this course, you will make marketing and service enhancement decisions based on the interpretation and the integration of digital media performance metrics. Through this analysis, you will evaluate the effectiveness of digital marketing activities using standard and new performance metrics. You will use digital media reports and available analytic tools to assess the competitive position of a business and articulate recommendations to improve performance. You are required to have completed the following courses or have equivalent experience before taking this course:

Marketing the Hospitality Brand Through Digital Media
Implementing Brand Strategy Through Digital Media

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$100

Summarizing and Visualizing Data

Course

2 weeks

Online

The real world is extremely complex, and revealing the patterns that underlie these complexities can be challenging. However, unlocking the power of a data set can provide you with remarkable insights and help guide decision-making. This course will prepare you to use summarization and visualization techniques to reveal patterns in real-world data, using examples from a variety of disciplines, including business and medicine. In this course, Professor Basu will guide you as you begin to understand key data collection principles and how to make conclusions from data. Choosing which analyses to use depends on your question, so you will use a framework to help you choose which methods to use with your data. Then, you will use R to perform exploratory data analyses, which will allow you to identify key patterns and trends in a ready-to-analyze data set. You will also learn the importance of quantifying the uncertainty associated with your results, and how to measure variability in your data. This course involves many hands-on coding exercises in R to help you gain confidence in your programming skills. System requirements: This course contains a virtual programming environment that does not support the use of Safari, Edge, tablets, or mobile devices. Please use Chrome, Firefox, or Internet Explorer on a computer for this course. “Exploring Data Sets With R” must be completed prior to starting this course.

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$100

Supervised Learning Techniques

Course

2 weeks

Online

Supervised learning is a general term for any machine learning technique that attempts to discover the relationship between a data set and some associated labels for prediction. In regression, the labels are continuous numbers. This course will focus on classification, where the labels are taken from a finite set of numbers or characters. The prototypical and perhaps most well-known example of classification is image recognition. The goal is to take an image (represented by its pixel values) and determine what objects are in the image. Is it a dog? A grapefruit? A stop sign? There are many practical classification tasks, such as determining whether an individual's financial history makes them high risk for a loan, whether there is a defect in a material based on some sensor readings, or whether a new email is spam or not. These problems share the same basic form and can be solved with many different types of mathematical, statistical, and probabilistic models developed by the machine learning community. In this course, you will explore several powerful and commonly utilized techniques for supervised learning. You will implement each of these techniques using the free and open-source statistical programming language R with real-world data sets. The focus will be on making these methods accessible for you in your own work. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding Data Analytics
Finding Patterns in Data Using Association Rules, PCA, and Factor Analysis
Finding Patterns in Data Using Cluster and Hotspot Analysis
Regression Analysis and Discrete Choice Models

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$100

Supplier Selection and Evaluation

Course

2 weeks

Online

In this course, you will develop a supplier selection and evaluation tool. By evaluating your organization's strategies and tactics, you will be able to identify the important procurement factors that you will use in your supplier decisions. You will explore what makes a “good” supplier and determine how much time to commit to sourcing requirements. You will then examine how your organization's goals and objectives interact with sourcing requirements and supplier selection. Finally, you will draft a supplier screening process using key financial ratios that you will then apply to your supplier selection and evaluation tool.

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$100

Supply Chain Finance, Coordination, and Sustainability

Course

2 weeks

Online

Supply chain analytics goes beyond managing the flow of information and products along the supply chain; it's also about managing the cash flow, people, and ecosystem along the supply chain. This approach to management is known as the profit, people, and planet triple bottom line. Supply chain cash flow, or profit, concerns payments and trade financing between supply chain parties. The people element of supply chains concerns managing relationships with your customers and suppliers. Finally, the ecosystem, or planet, element of supply chains concerns the environment where the supply chain operates. You therefore need to be aware of your competition, government regulations, and your supply chain's social and environmental impact in order to properly balance all three and gain a competitive advantage. In this course, you will explore how to measure and improve supply chain cash flow efficiency. You'll also discover design strategies to achieve coordination with your partners and achieve sustainability in the supply chain. The following courses are required to be completed before taking this course:

Forecasting Supply Chain Demand
Optimizing Inventory Management
Optimizing Production Capacity Allocation

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$100

Supporting Public Health Behaviors

Course

3 weeks

Online

Practicing public health involves working directly with people to advocate for and support the behaviors that will prevent disease, promote health, and prolong life among individuals and the population as a whole. Through this course, you have the opportunity to enhance your ability to facilitate behavior change by studying behavior principles. You begin by examining two important behavior models and considering several different factors that influence behaviors. You will then review key components of effective public health communication, including audience analysis and accessible messaging. Finally, you will explore and practice critical strategies for developing trust and meaningful connections with people of other cultures and social identities. You are required to have completed the following courses or have equivalent experience before taking this course:

Public Health Foundations
Assessing and Implementing Public Health
Using Public Health Data for Action

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$100

Sustainability in Building Design and Operation

Course

2 weeks

Online

Large buildings are some of the leading consumers of resources such as raw materials, electricity, and water. They also generate an incredible amount of waste. Customers and potential lessees now expect asset management to be transparent in their deployment of sustainable practices. On the flip side of this expectation, it has never been easier to make, measure, and communicate improvement in the area of sustainable operation. In this course, you will discover the importance of depth, clarity, and transparency when developing a sustainability strategy. You will then determine how to align your everyday efficiency goals with your overall sustainability strategy through environmental policies and practices, as well as the products you choose. Taking it a step further, you will investigate the popular “green” certification standards and the options available for new development projects and existing buildings. You will make on-site observations of a LEED-certified building and explore the criteria making the LEED and Green Globes programs the international benchmarks for green building design and operation. Beyond building design, there are valuable opportunities to empower and encourage your employees and/or residents to adopt sustainable practices by establishing a “green team” within your building or company. This team usually includes individuals passionate about sustainability and preserving the environment, so they will often be happy to help ensure your sustainability goals are met, in turn having a positive effect on waste reduction and, thus, your bottom line.

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$100

Sustainability Risk Management

Course

3 weeks

Online

In this course, you will identify sustainability risks associated with particular corporate activities and propose actions to mitigate these risks. To do this, you will review a corporate 10k to evaluate and identify a company's identified risks. You will then examine ways that corporations disclose, report, and manage reputational risk. Finally, based on your previous findings, you will develop several strategic corporate sustainability initiatives focused on a company and its key stakeholders. By the end of this course, you will be better prepared to identify regulatory and reputational sustainability risks and develop strategies to mitigate these risks. You are required to have completed the following course or have equivalent experience before taking this course:

Evaluating a Corporate Sustainability Strategy

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$100

Sustainable Business Foundations

Course

2 weeks

Online

Sustainability has become a hot topic in business and, like it or not, sustainability is here to stay. Over the past 30 years, the issue has migrated from the fringe of companies to the C-suite. So what is “sustainability”? How and when is it relevant to an organization? In this course, you will acquire a new framework for evaluating sustainability efforts. Using this framework, you will examine how sustainability applies to business and the private sector's unique role to play. You will then identify the implications sustainability has for different roles within your organization and answer critical questions to ensure that sustainability is a strategic growth driver for your company. Along the way, you will explore examples of the complexities organizations struggle with as they pursue sustainability goals. The time for sustainable business development is now, and this course will allow you to set a solid foundation for your sustainability goals.

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$100

Course

2 weeks

Online

In this course, you will select the most promising customer segments to target and position a product in a way that makes it attractive to potential customers. You'll also use the Importance-Performance Model along with other analytical tools to help you choose a target segment. You will discover how to craft a product positioning statement for a Go-To-Market Plan, applying your knowledge for success. The following courses are required to be completed before taking this course:

Key Performance Indicators for Marketing
The Customer Journey and Segmentation

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$100

Telling a Data-Driven Story with Tableau

Course

2 weeks

Online

In this course, we will study how you can make a set of charts in Tableau that tell a story to help your audience understand and remember your message. We'll also talk about different approaches to handling technical or complicated content and techniques for getting feedback so that you can improve your presentation. You are required to have completed the following courses or have equivalent experience before taking this course:

Creating Data Visualizations with Tableau
Enhancing Data Visualizations with Tableau

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$100

Testing and Iteration

Course

3 weeks

Online

In this course you will test your design zero, which is the culmination of the design process leading up to this point. In the testing process you will use tools similar to those used when gathering emotional data. In a similar way, you will end up collecting needs, insights, and surprises along with tensions, contradictions, and synergies. The purpose here is to hone in on a viable system that truly meets user needs. The gathering and analysis of user data will point you in the direction of a refinement of your design zero, which is referred to as design one. Your design one may look deeper into product details, and it may also lead to subtle refinements or radical changes. Your design one is the starting point for a subsequent round of testing, and in adopting this approach you will see how iterative development brings your system closer to the best possible product for your users. The following courses are required to be completed before taking this course:

Identifying and Framing a Challenge
Gathering User Emotions
Crafting User Narratives
Generating User-Centered Solutions
Design Prototyping

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$100

The Customer Journey and Segmentation

Course

2 weeks

Online

In this course, you will identify the stages of the customer journey and consider the importance of tailoring your promotional and customer support efforts to the needs of customers at each stage. You will also begin to narrow your marketing focus by identifying potential customer segments that represent the best fit for your product. Along the way, you'll calculate what it costs to acquire a customer. You will then apply these skills to further develop a Go-To-Market Plan that describes potential customer segments and their customer journeys. The following course is required to be completed before taking this course:

Key Performance Indicators for Marketing

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$100

The Future of AI

Course

2 weeks

Online

Since the late 1950s and 1960s, the field of artificial intelligence (Al) has looked to the future. Now more than ever, it is critical to assess where society is heading as these technologies advance and integrate into the lives of people around the world. In this course, you will peer into the future of AI and explore strategies to preserve human dignity and agency while embracing the benefits of the technology. You will investigate whether generalized AI systems can be achieved. You will also analyze the trends and complexity of GPT-3 (Generative Pre-trained Transformer 3) and GPT-4 and examine deep learning architectures and algorithms. You will then explore the key questions that boards of directors need to consider to govern the use of AI effectively within their organizations, and you will contemplate how AI will impact the role of leadership and affect the future of jobs. Finally, you will consider pressing issues and questions surrounding AI that must be resolved as we move into the future. By the end of this course, you will gain new perspectives on the outlook for AI technologies and its impacts on humankind.

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$100

The Network Effect

Course

2 weeks

Online

Leaders often ascribe different causes to their success in ascending to senior positions in their companies. Research shows that women are likely to point to the merit of their own work as the reason for promotion, whereas men tend to attribute upward mobility to their skill forging strategic relationships. In reality, strong professional networks - and the ability to leverage them to meet individual goals - are a crucial component of career advancement regardless of talent. Unfortunately, many potential women leaders undervalue or underutilize this critical tool. In this course, designed specifically for women in leadership by Deborah Streeter, the Bruce F. Failing, Sr., Professor of Personal Enterprise at Cornell, you will deconstruct your own professional network and how it is working - or not working - for you. By defining key roles and relationships, you will identify and address areas in your network that can be strengthened. This course will also provide you the tools to overcome common challenges to developing and maintaining networks that women face due to harassment or the double bind.

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$100

The Pharmacology of Medicinal Cannabis

Course

2 weeks

Online

Pharmacology studies the effect of compounds on the body as well as what the body does to a compound. In this course, you will examine the dosing, benefits, safety, and adverse effects of bioactive chemicals such as phytocannabinoids. You will explore the anatomical or functional changes created by exposure to cannabinoids and discover the mechanisms of action which are not fully understood but show a range of potential therapeutic possibilities. Cannabis is a potent medicine; it can produce significant side effects and negatively interact with other medications or substances one may be taking. You will gain insights into these and other factors that can influence drug metabolism and recognize why the rate of drug metabolism determines the duration and intensity of its pharmacological action. Undesired effects from cannabis are incredibly variable, and you will discover how use should be tailored for each individual patient. IMPORTANT COURSE INFORMATION: Due to the experiential nature of this program, you will need to purchase or find a small amount of materials before the start of your course. Below, please find the list of materials and suggested retailers. We encourage you to order, purchase, or collect supplies now. Go to amazon.com or a local pharmacy or grocery store to find the following supplies:

One teaspoon of sodium polyacrylate OR two disposable diapers (which can be taken apart for the sodium polyacrylate)
- A small package of sodium polyacrylate can be purchased on Amazon for about $10
Tap and distilled water

You are required to have completed the following courses or have equivalent experience before taking this course:

Medicinal Cannabis History
Medicinal Cannabis Extraction
The Role of the Endocannabinoid System

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$100

The Psychology of Getting Things Done

Course

2 weeks

Online

Getting things done more efficiently and effectively and without derailment in the face of setbacks is a universal problem that few people solve on a consistent basis. In this course, learn how to apply an integrated, practical, and research-based framework for completing work that will help you improve the performance effectiveness of you and your team by 50-350%.

Professor Filipowicz draws from over 1,000 studies in motivation and goal setting, as well as his global teaching and consulting experience in executive leadership, to provide a relevant and simple 5-step framework you can apply to any project and easily teach to your team. With this framework, you will have the skills needed to set challenging goals and meet them, regardless of setbacks faced in the process.

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$100

The Role of Fats in Atherosclerosis

Course

3 weeks

Online

In this course, you will examine fats—a major macronutrient in our diets—and how they are used and transported in our bodies. You will also explore how atherosclerosis develops; this dangerous condition, in which fats build up and clog arteries, is a major cause of heart disease and stroke. This course walks you through what happens when too much fat circulates in our arteries and offers ways to delay and prevent atherosclerosis so you can live the longest and the healthiest life possible.

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$100

The Role of the Endocannabinoid System

Course

2 weeks

Online

To understand how cannabis can be used as medicine, it's important to recognize the regulatory role of the endocannabinoid system in maintaining health and well-being. You will explore the history of humans, who have been cultivating cannabis for thousands of years, and how the concentrations of compounds the plant produces are the product of human preferences. You will examine the combinations and synergy of these compounds that accentuate the pharmacological effect, referred to as the entourage effect. You will also recognize cannabis as a particularly complex plant producing hundreds of bioactive compounds. You will gain insights into how the endocannabinoid system was discovered and why it is known as "the whole-body modulator," being widespread throughout the body and making it a potential drug target. You will investigate research to determine what is known and what is yet unknown to be able to pinpoint ways to potentially manipulate the endocannabinoid system. You are required to have completed the following courses or have equivalent experience before taking this course:

Medicinal Cannabis History
Medicinal Cannabis Extraction

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$100

Thermal Food Processes

Course

2 weeks

Online

Heat is a fundamental element in the food toolkit, playing a pivotal role in enhancing product quality, extending shelf life, ensuring commercial sterility, and preserving essential nutrients. In this course, you will explore the thermal technologies of thermization, pasteurization, ultra-pasteurization, sterilization, aseptic processing, and refrigeration. You will then navigate through the steps that typify each operation and practice the calculations that are used to establish industry values. By identifying key process parameters, you'll not only assess efficiency rates but also establish connections to overall food safety measures, making the knowledge immediately applicable to real-world scenarios.

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$100

Thinking Like a Lawyer

Course

2 weeks

Online

In order to successfully navigate legal issues that arise in your business, you need to familiarize yourself with the way a lawyer would perceive the challenges you might face. This course will introduce you to basic legal language and concepts that will allow you to approach your business conflicts with a legal mind. You will analyze case studies and participate in discussions where you will practice using legal thinking. You will complete a course project where you will have an opportunity to navigate legal ambiguity, find the best way to communicate with legal counsel, and assess the costs and benefits of pursuing a legal option.

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$100

Topic Modeling With Unsupervised Machine Learning

Course

3 weeks

Online

Can a computer tell the difference between an article on “jaguar” the animal and “Jaguar” the car? It can if we teach it how. In this course, you will extract key phrases or words from a document, which is a key step in the process of text summarization. Part of what makes natural language processing (NLP) so powerful is that it processes text at scale, when a human would simply take too long to perform the same task given the sheer number of text documents to be read and processed. A classic use of NLP, then, is to summarize long documents, whether they are articles or books, in order to create a more easily readable abstract, or summary. Extracting keywords or key phrases is a first step in this direction, which is where you will start in this course. Once you train a computer what the most important words in a document might be, you have to train it to identify the most important sentences. This is the second step in extracting information from a document to help create an abstract, and you will perform this step on larger text documents as well. Finally, you will calculate and interpret similarity metrics to compute the degree of similarity among documents that are possibly related to one another. The techniques you use throughout this course will prove useful in specific situations at work and beyond as you support your team or achieve your personal goals. You are required to have completed the following courses or have equivalent experience before taking this course:

Natural Language Processing Fundamentals
Transforming Text Into Numeric Vectors
Classifying Documents With Supervised Machine Learning

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$100

Total Rewards Compensation

Course

2 weeks

Online

The conversation around employee pay has changed over the years from one of base salaries, bonuses, and cash compensation, to a “total rewards” approach that seeks the right blend of monetary and non-monetary elements that will engage each employee while generating valuable business results. Cornell University ILR School faculty Linda Barrington and Diane Burton are the thought leaders behind Cornell's prestigious Institute for Compensation Studies. This team of authors offers a learning experience that applies evidence-based, social science approaches to the field of compensation. This course will equip you with the tools and insights needed to apply a “total rewards” view to compensation that aligns with your organization's strategic goals and operational realities.

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$100

Trade Secrets and Patents

Course

2 weeks

Online

The global economy runs on innovation, and the key to that innovation is the ability for people to bring their ideas to life. Intellectual property law is crucial to this process, protecting ideas and encouraging innovation. This course will explore the benefits and risks of both trade secrets and patents. By assessing your business to see how trade secrets and patents affect your team, you will evaluate the qualifications for each type of protection along with ways to ensure you are properly protected. Using your organization as the focus, you will determine best practices as well as the misuses and misappropriation that can affect your work. As you identify ways to keep your patents and trade secrets secure and examine ways they can be compromised, you will gain insights into the legal elements of your organization. By the end of this course, best practices for patent and trade secret security will give you and your organization an advantage in the world of innovation.

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$100

Trademarks and Copyrights

Course

2 weeks

Online

Having a distinctive symbol, word, or key phrase, like a trademark, helps consumers identify your product and support your growth. In this course, you will assess what makes strong trademarks and the various ways in which they can be violated. You will also explore copyrights, including how they protect creativity in the economy and how these protections have evolved over time. Putting these tools into action, you will review several court cases and participate in hands-on activities to help you assess how trademarks and copyrights work to protect intellectual property. By the end of this course, you will have gained the knowledge and strategies to support your organization's work by successfully and strategically employing trademarks and copyrights. You are required to have completed the following course or have equivalent experience before taking this course:

Trade Secrets and Patents

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$100

Training Common Machine Learning Models

Course

2 weeks

Online

After data has been prepared, the next step in the machine learning lifecycle is model training and evaluation. In this course, you will focus on the model training and evaluation process for supervised learning models and explore a few supervised learning algorithms that are commonly used. You will be introduced to the model training for two popular supervised learning algorithms: k-nearest neighbors (KNN) and decision trees (DT), exploring their applicability to classification problems. You will practice creating your own machine learning models using a popular Python package for machine learning called scikit-learn. By the end of this course, you will have new, applicable skills in training common ML models. You are required to have completed the following courses or have equivalent experience before taking this course:

Machine Learning Foundations
Managing Data in Machine Learning

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$100

Training Linear Models

Course

2 weeks

Online

Linear models are a class of supervised learning models that are represented by an equation and use a linear combination of features and weights to compute the label of an unlabeled example. Linear models are simple to implement, fast to train, and relatively low in complexity. In this course, you will explore several linear models, including logistic regression, one of the most powerful linear models used in classification. Logistic regression is used to predict the probability of an outcome. While the focus of the unit will be on logistic regression, you will also be introduced to a common linear model used to solve regression problems: linear regression. You will delve into important concepts specific to the training of linear models, including the optimization algorithm, gradient descent, and the loss function evaluation tool. You will be given the opportunity to implement a logistic regression model from scratch using NumPy, and you will see a demonstration of how a linear regression model can be used to solve real-world regression problems, applying your experience to relevant scenarios. You are required to have completed the following courses or have equivalent experience before taking this course:

Machine Learning Foundations
Managing Data in Machine Learning
Training Common Machine Learning Models

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$100

Transforming Text Into Numeric Vectors

Course

3 weeks

Online

If you want to compare two large bodies of text with each other, you can do that by making comparisons with the text itself: Turn the text into tokens then compare the overlap in tokens. Sometimes, however, you don't just want to know that two texts are different (a binary comparison), but you want to know how different, which is a fuzzy comparison. In this course, you will transform text into numeric vectors, which allows us to perform arithmetic operations on textual information to calculate similarity. This is a classical natural language processing (NLP) technique, and it begins by creating different kinds of vectors. You will create both sparse and dense vectors, and you will compare vectors of different sizes to see how information is captured. Finally, you will measure similarity among document vectors, which is the real power of turning text into vectors. The ability to determine how similar two or more documents are is a common use of NLP, and you will practice this technique through hands-on exercises and projects. You are required to have completed the following course or have equivalent experience before taking this course:

Natural Language Processing Fundamentals

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$100

Transforming Text to Numeric Sentiments

Course

2 weeks

Online

In today's data-driven world, being able to quantify and analyze sentiment in text is a powerful skill for understanding customer feedback, social media trends, and more. This course gives you the expertise to transform text into meaningful sentiment scores using key libraries like AFINN, Bing, and NRC. You will begin by working with these sentiment analysis tools to categorize and quantify emotional tones in documents. From there, you will calculate and visualize sentiment scores using tools like line plots, bar charts, and word clouds. Finally, you will compare sentiment across multiple documents and track changes over time. By the end of the course, you will be ready to interpret and act on sentiment trends in real-world applications, offering valuable insights for business strategies, customer relations, and market analysis. You are required to have completed the following courses or have equivalent experience before taking this course:

Mastering NLP Fundamentals
Exploring Summarization and Visualization

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$100

Trends in FinTech

Course

2 weeks

Online

Regardless of your field or industry, you have certainly been affected by the technological innovations in the financial services sector: the way we conduct financial transactions, accept payments, manage assets, and interact with financial institutions is rapidly evolving. How will the innovations in financial technology — FinTech — affect your business, and what opportunities are there for you to capitalize on change? In this course you will analyze five major financial vertical markets in the FinTech sector: robo advising, peer-to-peer lending, insurance tech, currency and payment tech, and digital banking. You will then examine how these markets came into existence, explore how they have evolved over time, and study their business models (i.e., how they generate income). Moreover, you will analyze key trends in each vertical and consider the impacts they have on banks, FinTech companies, and consumers. You will use these insights to identify potential opportunities and risks for disruption within your or another's organization. You are required to have completed the following course or have equivalent experience before taking this course:

FinTech Disruptions

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$100

Turning Groups Into Teams

Course

2 weeks

Online

Getting skilled people to behave and perform as high-functioning teams can be a challenge. In this course, you'll take a look at how teams tend to progress, what might impact motivation and engagement, and how culture can influence behaviors and results. This course, authored by Cornell Instructor Robert Newman, will show you how the fundamentals as taught by top researchers like Frederick Herzberg, Bruce Tuckman, and Meredith Belbin can help turn a group of workers into a high-performing team. You are required to have completed the following course or have equivalent experience before taking this course:

Leverage Emotional Intelligence for Project Results

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$100

Understanding the Deeper Need

Course

2 weeks

Online

In this course, you will practice techniques to elicit information from clients, uncover their deeper needs and in turn help them set better goals. You will conduct a session with a colleague, or friend to practice your client-directed counseling skills in a real-life setting, gather feedback from your partner, and then reflect on what you did well and what you would change. You will describe how the use (or lack) of continuing responses in a conversation you've had in the past has affected trust within that conversation, and you will make a plan to better integrate continuing responses into future conversations. You will observe and evaluate another counselor's use of client-centered techniques to elicit information. While identifying and overcoming challenges in implementing client-centered counseling techniques, you will create an action plan to help clients set goals that align with their true needs. At the end of this course, you will be poised to apply new techniques to better identify the client's “need behind the need.” You are required to have completed the following course or have equivalent experience before taking this course:

Understanding the Person

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$100

Understanding the Digital Marketing Landscape and the Customer Funnel

Course

2 weeks

Online

Given all the players, platforms and opportunities associated with digital marketing, it can seem overwhelming. Don't let that stop you! This course provides a clear overview of the digital marketing world. Discover how players such as ad networks, demand-side platforms and data management platforms interact with advertisers, agencies and publishers. Then learn how to use time-proven frameworks to assess your customers' needs and identify your primary marketing objectives. Once you've put that all together, you'll learn how to evaluate the performance of digital marketing campaigns.

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$100

Understanding the Person

Course

2 weeks

Online

People who are currently employed in helping professions may not see themselves as counselors, yet they frequently serve in this role. In this course, you will learn how client-directed counseling can be effectively blended into a variety of fields where behavioral change is needed. You will reflect on a listening experience and articulate the benefits of client-directed counseling. With a colleague, or friend, you will practice the effective use of silence in a counseling setting. You will also practice interpreting clients' nonverbal cues. You will create a plan to integrate self-management into your sessions, and finally, you will outline research-based principles and techniques to use in your practice. At the end of this course, you will be positioned to use research-based techniques to create rapport, build trust, elicit useful information from clients, and enhance their effectiveness, along with the success of the groups you serve.

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$100

Unlevered Real Estate Acquisitions

Course

3 weeks

Online

In the competitive world of commercial real estate and asset management, creating reliable tools like acquisition models will allow you to make confident predictions, even in the face of common risks such as building vacancy. In this hands-on course, you will analyze the procedure for building a structural model from the ground up. This course will start with forecasting rental income and its main challenge, vacancy, for an office building. Forecasting future operating income requires looking lease by lease through each source of operational revenue and expense. Some items, such as expense recoveries, are recurring; others, like tenant improvements and leasing commissions, are exceptional. From here, an estimation of value and performance will require an assessment of the risks to which the investment will be exposed. Aggregating this forecast of unlevered income after making the proper adjustments for risk is the foundation for all future acquisition models. By the end of this course, you will be poised for success as you apply the concepts from this course in your role and beyond. In this course, the professor uses Microsoft Excel for Windows for all videos and exercises which is different from Microsoft Excel for iOS. If you are a Mac user, we strongly encourage you to download Parallels or an equivalent virtual machine that is compatible with Microsoft Excel in the Windows environment. You are required to have completed the following course or have equivalent experience before taking this course:

Discounted Cash Flows in Real Estate

OR

Familiarity with the Microsoft Excel environment and the structure of a basic discounted cash flow model
The ability to apply conditional functions in Excel (IF statements and LOOKUP, TRUE/FALSE, INDEX/MATCH, OFFSET, and MIN/MAX functions) to produce the desired outcome

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$100

User-Defined Functions in Python

Course

3 weeks

Online

This course explores Python functions. As you expand your technical vocabulary, you will practice visualizing Python executions. In addition, you will examine the rules for writing functions and recognize a properly formatted specification. You will explore writing simple functions to process text and be able to turn an English description into code. You will also practice testing and debugging code and learn how to interpret error messages. The following course is required to be completed before taking this course:

Python Fundamentals

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$100

Using Behavioral Science to Influence Customer Behavior Online

Course

2 weeks

Online

An online store is a necessity for almost every business. You also want a physical store that attracts customers. Yet even if you offer the same thing online that you sell in a brick-and-mortar store, you need a different approach for your online store. In this course, you will explore two frameworks to help you make the most of your online store. The first framework offers recommendations for bringing more people to your website then turning those visitors into customers. The second framework explores how to use the three key drivers of human behavior — attention, emotion, and coherence — to improve your online store. By the end of this course, you will have an improved understanding of the behaviors driving the metrics that your teams track to better engage customers online. You are required to have completed the following courses or have equivalent experience before taking this course:

Introduction to Behavioral Science
Drivers of Consumer Behavior: Attention, Emotion, Coherence

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$100

Using Data for Positioning Brands

Course

2 weeks

Online

To improve sales and market share, knowing what consumers want isn't enough. You also need to know what they believe your product or service, and your competitors', provides. In this course, you'll analyze perceptual maps to identify which dimensions consumers use to differentiate among products, and how they perceive your products relative to competitors'. These maps are valuable for identifying opportunities to introduce and position new products, repositioning existing products, and identifying your true competitors.

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$100

Using Design Thinking in HR

Course

2 weeks

Online

Understanding the employee experience can help HR leaders identify workplace challenges and develop solutions that better meet the needs of both employees and the organization. In this course, you will draw on the research and expertise of Christopher Collins, Ph.D., of Cornell University's ILR School, to explore how design thinking can be applied to HR and the employee experience. You'll examine the external and organizational factors that shape employees' experiences at work and learn a six-step design thinking process for understanding workplace issues and developing potential solutions. You will then apply this process to your own organization, using the Understand, Empathize, and Synthesize phases to analyze an employee experience challenge before using Ideate, Prototype, and Iterate to develop and test potential solutions. Through this work, you'll build a practical approach for improving the employee experience and supporting your organization's ability to attract, engage, and retain talent.

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$100

Using Earned Value Management for Project Managers

Course

2 weeks

Online

Successful project managers don't wait until a project is complete to evaluate performance—they monitor progress throughout the project lifecycle to identify issues early and make informed decisions. Earned Value Management (EVM) is a proven framework for measuring project performance, forecasting outcomes, and keeping projects on track. In this course, Professor Linda Nozick, Director of Civil and Environmental Engineering at Cornell, introduces the principles and practical application of EVM. You'll learn how to measure project performance against scope, schedule, and budget, interpret key performance metrics, forecast project outcomes, and determine when corrective action is needed to improve project success. Through practical examples and exercises, you'll build the confidence to use EVM as a decision-making tool that supports stronger project controls and more effective communication with project stakeholders. Students will be most successful if they have a foundational understanding of project planning concepts, including project schedules, budgets, work breakdown structures, and project networks. You are required to have completed the following courses or have equivalent experience before taking this course:

Organizing the Project and Its Components
Planning and Managing Resources
Assessing, Managing, and Mitigating Project Risk

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$100

Using Energetics to Optimize Health

Course

3 weeks

Online

Energetics explores the fundamental processes of energy flow and transformation within living organisms. This field examines both how organisms obtain and convert energy through nutrition and how they use that energy for various life functions and physical activities. In this course, you will explore what energetics research reveals regarding key questions about human health and performance. You will examine evidence-based approaches to achieving and maintaining optimal body weight, enhancing physical performance, and understanding the crucial role of iron metabolism in overall health. The course concludes with a global perspective on malnutrition, examining its various forms, causes, and impacts on populations worldwide.

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$100

Using Financial Statements for Decision Making

Course

2 weeks

Online

If you want to understand a hotel property fully, you need to read and analyze three critical financial statements: its operating statement, its balance sheet, and its cash flow statement. These statements will answer key questions, including: In what ways is this property performing well or underperforming? Using provided data for a sample property, you will practice reading and interpreting financial statements to assess areas of strength and weakness, then you'll apply that understanding to critical higher-level decisions from different perspectives. What improvements would you make to this property if you were the owner? What improvements would you want to make to this property if you were the GM, who typically doesn't see the balance sheet? How about as an asset manager? These three people will see things differently, so how and what they advocate will differ. You want to be in the position to review the financials from all points of view and make the most informed decisions you can. You are required to have completed the following courses or have equivalent experience before taking this course:

Examining the Uniform System of Accounts for the Lodging Industry (USALI)
Benchmarking Hotel Performance

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$100

Using Generative AI to Transform Business Processes

Course

2 weeks

Online

It is critical for leaders to be able to harness the power of AI to transform their business. In this course, you will master the use of modern AI to enhance the profitability, productivity, quality, flexibility, and efficiency of your business operations. You will explore three key frameworks for how AI can transform business processes. You will identify ways in which AI increases productivity by allowing for new information gathering, monitoring, and control; by creating new interfaces for seamless information sharing; and by enabling analytics on new information modalities. You will then identify opportunities for the automation of cognitive and physical tasks within your business processes — enabled by generative AI — to reduce associated cost and overcome scale, speed, and quality constraints, focusing on five key principles that separate successful automation efforts from ones that fail. Finally, you will explore how you can use AI to make your processes more flexible and modular, allowing them to adapt to evolving market conditions and support new business models. By the end of the course, you will take away specific opportunities for AI-driven business transformation at your organization and in your industry overall.

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$100

Using Machine Learning for Text Analysis

Course

2 weeks

Online

Natural language processing (NLP) is a branch of artificial intelligence that helps machines process and understand human language in speech and text form. In order for machine learning models to process words and blocks of text, the text must first be transformed into numerical features. There are various NLP preprocessing techniques that accomplish this. In this course, you will explore these techniques and the typical workflow for converting text data for NLP. You will also use a special scikit-learn utility that allows you to automate the workflow as a pipeline. At the end of the course, you will have the opportunity to explore neural networks, powerful ML models that are heavily used in the field of NLP. You will also discover different Python packages used to construct neural networks and see how to implement a feedforward neural network using Keras. You will then delve into deep neural networks, which are used to solve large-scale complex problems, and you will implement a deep neural network for sentiment analysis. By the end of this course, you will have a foundation in using ML for text analysis relevant to limitless real-life applications. You are required to have completed the following courses or have equivalent experience before taking this course:

Machine Learning Foundations
Managing Data in Machine Learning
Training Common Machine Learning Models
Training Linear Models
Evaluating and Improving Your Model
Improving Performance With Ensemble Methods

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$100

Using Mindful Meditation to Strengthen Relationships

Course

2 weeks

Online

Meditation has gained immense popularity in the Western world, made evident through the abundance of books, courses, and apps available on the subject. Western science is increasingly backing the physical and emotional benefits of meditation for overall well-being. In this course, you will be guided through the foundational philosophy and practical insights for establishing a successful meditation practice. The course encompasses various mindfulness meditation routines based on Tibetan Buddhist practices learned from Master Khenpo Sodargye. While emphasizing the current Western interest in meditation, the course aligns with classic Buddhist techniques in posture and breathing exercises. Through instruction and exercises, you will discover traditional mindfulness foundations, tailored to address contemporary societal challenges and encourage compassion and empathy toward diversity. Whether a novice or an experienced meditator, this course is designed to enrich your techniques and foster personal growth, contributing to healing relationships and building compassion. In order to get the most benefit from this course, you will need to be prepared to set aside a total of 10 to 30 minutes each day to practice the meditation exercises.

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$100

Using Predictive Data Analysis

Course

3 weeks

Online

The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right connections. Experience is essential to knowing and making educated guesses about what to pay attention to. Familiarity with statistical methods will provide you with a significant advantage over relying on gut instinct alone. In this course you will learn to identify uncertainty in a business decision, and to choose variables that help reduce uncertainty. By the end of this course, you will have a robust decision model that you can use to make predictions related to your decision. Along the way, you will clarify and enhance your understanding of the factors that influence possible outcomes from the decision. You are required to have completed the following courses or have equivalent experience before taking this course:

Understanding and Visualizing Data
Implementing Scientific Decision Making

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$100

Using Prescriptive Analytics in Excel

Course

2 weeks

Online

Most decisions are made based on the desire to find the best way to do something. Solving complex business problems related to organizational goals can be a challenge. The ability to do this can be maximized with a little preparation and the power of Excel. When you use data in your analysis to prescribe what should happen next, you're performing prescriptive analytics. With this knowledge, you can build models and generate results that maximize outcomes by actually suggesting a course of action. In this course you will gain the skills needed to execute efficient and effective decisions backed by your data analysis. Students are required to use a Desktop (PC or Mac) version of Microsoft Excel (2016 or later) to complete some assignments in this course. Excel for Web (Online) and Excel for Mobile will not suffice. You are required to have completed the following course or have equivalent experience before taking this course:

Getting Started with Spreadsheet Modeling and Business Analytics

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$100

Using Public Health Data for Action

Course

3 weeks

Online

Public health actions should be informed by data, and opportunities to use data that can inform public health interventions are everywhere. In this course, you will build your data- and evidence-based public health skills and confidence. You will explore trusted and reliable sources of public health data and look for themes and disparities that can answer your questions about a community's health and wellbeing. You will identify factors in your own community that contribute to positive or negative public health outcomes and practice supporting your perspective with data. Finally, you will connect those factors to the organizations and services that can help address them, offering recommendations you can use to serve and improve the health of the community in which you live or work. You are required to have completed the following courses or have equivalent experience before taking this course:

Public Health Foundations
Assessing and Implementing Public Health

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$100

Using Ratio Analysis to Evaluate Financial Performance

Course

2 weeks

Online

A company's financial performance, and its ability to grow and thrive over time, can be assessed through ratio analysis, the basic evaluation tool for asset management, solvency and profitability. Whether you are managing the financial performance of a department, unit, or the organization as a whole, working with these ratios can help identify opportunities and allow you to make adjustments to improve performance.

As you become familiar with asset management ratios such as days sales outstanding and days to turnover, you will be able to apply these techniques in comparing your company's performance against others in the industry and against its own financial history. The ratio analysis tools you learn will help your organization to design and implement initiatives for increased productivity and profitability. You are required to have completed the following course or have equivalent experience before taking this course:

Understanding Financial Statements

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$100

Using Statistical Tests to Make Decisions

Course

2 weeks

Online

In this course, you will practice making informed decisions based on statistical results. You will be introduced to the techniques you will use to view statistical tests critically and recognize the limitations of statistical conclusions. Next, you will examine statistical reports in order to identify the underlying research question. You will then use these insights to compare tests and rate their validity. Finally, you will prepare a report for stakeholders, providing recommendations based on your interpretation of statistical results. You are required to have completed the following course or have equivalent experience before taking this course:

Interpreting and Communicating Data

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$100

Using the Four Simple Rules of Systems Thinking

Course

2 weeks

Online

While you may not realize it, you are already making use of some of the patterns of systems thinking. For example, you may take a certain perspective on a problem—however, you might not be aware of your perspective and more importantly, may not recognize that you are likely omitting other perspectives. It is these types of omissions that contribute to both the creation of our most challenging problems and our inability to solve them. This course will walk you through the four simple rules of systems thinking, which provide a new paradigm for solving problems. These rules represent distinctions, systems, relationships, and perspectives, or DSRP. Throughout this course, you will start to unlearn some of the deeply ingrained thought patterns that result in unproductive interactions, unintentional bias, and faulty binary or linear thinking. Systems thinking means intentionally reflecting on how you think, including both the information and the structure of your thoughts and ideas so that you can break old habits and think more systematically. With a variety of examples, tools, and techniques, you will practice making distinctions between ideas or things, organize ideas into systems, recognize hidden or underlying relationships, and identify the perspectives implicit in the information you analyze. As a result, you will be equipped to identify more innovative solutions, build consensus across diverse groups of people, and approach problems with more creativity, adaptability, and clarity. You are required to have completed the following course or have equivalent experience before taking this course:

Framing Complex Problems with Systems Thinking

Financial Analysis of Hotel Investments

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$100

Valuing Hotel Investments Through Effective Forecasting

Course

2 weeks

Online

For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan deRoos leads you through this analysis using the Hotel Valuation Software he developed with HVS International.

Starting with the market study, you will forecast hotel occupancies for new properties and for existing properties and calculate average daily rates using a variety of cutting-edge techniques. Using the occupancy data, you will then forecast hotel cash flows, respecting the fixed and variable revenue and cost structure of a hotel. At the end of this course, you'll estimate of the market value of the hotel, a critical component of any sound investment decision. Given that forecasts are only as accurate as the starting assumptions, you'll learn how to develop data to support your forecasts.

With step-by-step guidance and sophisticated software tools, you will walk away from this course with the skills necessary to conduct detailed forecasts and valuations for any hotel property. You are required to have completed the following course or have equivalent experience before taking this course:

Financial Analysis of Hotel Investments

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$100

Valuing HR Initiatives

Course

2 weeks

Online

The need to justify spending and the use of resources applies as much to talent as it does to business in general. With that in mind, how can HR professionals show the return on investment in human resource programs? In this course, learners will explore the steps involved in conducting a credible return on investment (ROI) analysis and will examine strategies for overcoming common ROI challenges such as isolating the impact of a program and converting the benefits of a program to a monetary value. This course also goes beyond the steps involved in calculating ROI – it provides learners with a framework to decide when ROI makes sense (and when it does not) as well as tools for planning a successful ROI and effectively communicating the results to key stakeholders. This course does not assume learners have a data analytics background but does assume learners possess basic exposure to HR analytics (from experience or a prior course such as Applied Predictive Analytics in HR).

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$100

Vector-Borne Diseases Surveillance

Course

4 weeks

Online

The Centers for Disease Control and Prevention has reported a growing threat of vector-borne disease cases in the United States and a limited capacity to respond. Local and state health departments and vector control organizations are facing increasing demands to respond to these threats. One of the most important strategies for doing so is surveillance — standardized trapping, species identification, testing for pathogens, and data interpretation. This $399 course is accredited by the National Environmental Health Association (NEHA) and provides 28 contact hours of continuing education. The course will help you understand the tools, methodology, and best practices for the surveillance of arthropod vectors, including ticks and mosquitoes. You will gain the knowledge and resources necessary to design an effective vector surveillance program in your local jurisdiction. The course is intended to train and create a network of public health practitioners, from a variety of backgrounds, in entomology and in the approaches, techniques, and skills required for effective surveillance programs. Click here for the full course outline Discount available for regional vector control association members – contact us!

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$100

Vibration Applications

Course

Online

Vibration is an important consideration in many engineering applications, including compressors, turbines, gears, and bearings. Modal analysis is used to predict the natural frequencies of the structure. Knowing these frequencies, the engineer can design the structure to avoid resonance leading to catastrophic failure. You will explore the big ideas in modal analysis by extending 3D elasticity concepts then apply those big ideas to solve a practical problem in Ansys: predicting the natural frequencies and mode shapes for a turbine disk with blades. Professor Bhaskaran will walk you through solving the “turbine disk with blades" example problem in Ansys. The geometry will be provided to you as a CAD file. As you set up and solve this vibration simulation in Ansys, you'll continue to refer back to the big ideas in modal analysis to make sense of the Ansys inputs and outputs. You will follow along in Ansys as Professor Bhaskaran demonstrates best practices for simulating vibration problems. Your final simulation will be a product of your own efforts and will give you the confidence to create reliable vibration simulations. You are required to have completed the following courses or have equivalent experience before taking this course:

Conceptual Foundations of Finite Element Analysis
Ansys Mechanical Concepts and Implementation
Elasticity Applications
Beam and Shell Applications

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$100

Vineyard Operations

Course

2 weeks

Online

If you have ever visited or even driven by a vineyard, you may have wondered how grapevines are made and about the stages of grape berry development. In this course, you will dig deeper into the anatomy of vines and their important phenological stages. Whether you are planning on running a vineyard or simply studying them for personal growth, knowledge of key vineyard operations will improve your understanding of the crucial impacts on vine health as well as grape quality and quantity. This course will explore basic wine-growing operations and how they achieve different viti- and vinicultural outcomes. You will also identify the skills to manage pests and diseases, which prove to be a consistent and critical piece of the winemaking puzzle. Using red or black table grapes, you will simulate what a winemaker might do for a sensory assessment to determine taste and ripeness. You are required to have completed the following courses or have equivalent experience before taking this course:

Evaluating Wines
Developing Wine Production Plans
Wine Ingredients

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$100

Virtual Communication

Course

2 weeks

Online

For people all over the world, in-person interaction has been the medium through which personal and professional communication has traditionally taken place. The COVID-19 pandemic has altered this norm and made it clear that effective virtual communication is a skill that not only business professionals need to master, but also schoolteachers, medical professionals, students — essentially, anyone hoping to make connections within the virtual space. In this course, you will learn to communicate effectively in a virtual environment and address the complexities inherent in online communication that are largely absent from face-to-face communication. You will learn how to create and adapt to virtual interactions, which includes activities such as setting up your physical space, adjusting your camera, and focusing on intonation and gestures. Finally, you will plan and prepare a high-stakes virtual presentation or communication by putting what you've learned into practice.

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$100

Virtual Communication, Constructive Conflict, and Collaboration

Course

2 weeks

Online

Conflict on a team is unavoidable and necessary. In this course, you will explore strategies to encourage constructive conflict and to discourage destructive conflict. You will explore recommended negotiation techniques for managing conflict. You will then identify threats to communication, explore strategies to overcome those threats, and use those strategies productively on your virtual teams. One of the biggest challenges of a virtual team is figuring out who has what information and how to get it. You will identify strategies to manage information to help make decisions. By the end of this course you will have a toolbox of tips and strategies for maximizing the team's communication. You are required to have completed the following course or have equivalent experience before taking this course:

Building High-Performing Virtual Teams

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$100

Visualizing and Communicating Insights In Excel

Course

2 weeks

Online

When your audience can quickly and efficiently understand what the data is telling them without having to scour every row and column, they can gain insights from your analysis more efficiently. In this course, you will apply the power of Excel pivot tables to see your data from multiple perspectives, use data visualization techniques that effectively communicate your analysis to your audience, create charts that quickly and clearly visualize your analysis, and apply the principles of graphical integrity to your charts. Students are required to use a Desktop (PC or Mac) version of Microsoft Excel (2016 or later) to complete some assignments in this course. Excel for Web (Online) and Excel for Mobile will not suffice.

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$100

Visualizing and Modeling Complex Systems

Course

2 weeks

Online

How do you make sense of all the information you are bombarded with on a daily basis? We can barely absorb the overwhelming amount of information, let alone determine its meaning. As Drs. Derek and Laura Cabrera illustrate in this course, we process information best with our eyes and our hands, and we can take advantage of this fact by using visual maps. Visual maps can help you corral this information, organize and structure it, and, most importantly, convert it into knowledge you can act upon. Through hands-on practice, you'll learn to deconstruct your thought processes and create visual maps that reveal hidden patterns and relationships in your thinking. You'll discover how to use specific mental moves and frameworks that can accelerate your analytical capabilities and help you tackle complex problems more efficiently. These techniques aren't just theoretical—they're practical tools you can apply immediately to real-world challenges, whether you're developing business strategies, improving team dynamics, or examining work processes. The course combines visual mapping with systems thinking to help you organize information, identify structures, and develop solutions to workplace challenges. The methods you learn apply to various professional scenarios, from improving work processes to resolving team conflicts. As you practice these techniques, you'll develop practical approaches for examining complex problems in your daily work.

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$100

Voice and Point of View

Course

2 weeks

Online

The way a story is told can shape its impact and deepen its connection with readers. This course explores the strategic use of narrative perspective and voice to craft distinctive, engaging stories. By experimenting with different points of view, tonal approaches, and voice techniques, you will refine your storytelling style while building meaningful connections with your audience. Examples from multiple genres, including poetry and film, will provide inspiration and expand your narrative toolkit. The following courses are required to be completed before taking this course:

Developing the Story and Idea
World-Building and Character Development
Building Blocks of Scene and Structure

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$100

Wage and Benefit Regulations

Course

2 weeks

Online

Employee wages and benefits account for a significant percentage of the operating expense budget of most workplaces. Wages and benefits are highly regulated and there is considerable detail involved. This course will give you the background you need to anticipate and avoid potential pitfalls surrounding the wage and benefit laws that affect your organization. This course cuts through a mass of available information and provides what you need to know about these topics within the context of employment law. You will explore wages and employer-provided benefits, including health insurance, vacation, sick pay, and retirement. Through your coursework, you will have the opportunity to investigate how these concepts apply to the organizations with which you are familiar. At the end of this course, you will be better positioned to assess workplace situations so you can determine when and why you might need to consult with an HR professional or an attorney, and you will be better prepared to discuss issues with these professionals. Note: The information provided in this course is for educational purposes and should not be used as a substitute for legal advice. You are required to have completed the following course or have equivalent experience before taking this course:

Employment Law in Practice

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$100

Water Profiles

Course

2 weeks

Online

Water in beer production has a role in both the flavor of the finished beer and the efficiency of production. The use of water in brewing necessitates practices centered around sustainability. This course focuses on water as an ingredient and how to evaluate its chemical makeup in order to create the water profile that's best for your recipe. In this course, you'll recognize sustainable water sources, what they offer and why they matter, and evaluate your water supply for use as brew water. You will match brew water profiles to beer styles and flavors, then adjust the water composition to meet your recipe requirements.

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$100

Wine Essentials

Course

3 weeks

Online

Interested in expanding your knowledge of wines? Whether you're an industry professional or simply a wine enthusiast, this hands-on course takes you on a journey through the winemaking process, from grape to glass. Learning from world-renowned industry experts from Cornell, you will learn to successfully identify the components of wine and how they affect perceptions before exploring your personal palate and conducting sensory evaluation, using sight, smell, taste, and touch. You will explore various wine growing techniques and analyze how geography and climate impact the grape. Finally, you will identify the correct service and storage approaches to use based on the type and style of wine. This program is intended for use by persons of legal drinking ages under the relevant applicable laws where they reside. Students will need to purchase wine, sugar, and other items commonly found in grocery stores to participate in tasting exercises.

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$100

Wine Ingredients

Course

2 weeks

Online

There is a common misperception that winemaking is little more than stomping on grapes. In this course, you will discover what truly goes into making wine. You will explore how to recognize sensory active compounds in wine and identify ways to manipulate them during the winemaking process. For the winemaker, it's a delicate balancing act; for the consumer, it can be a pleasant or unpleasant experience, especially if there are wine faults. You will identify primary and secondary grape metabolites and how they can be controlled to create a balanced wine, all while preventing something from going wrong during the process. By the end, you will have a foundation from which to support continued learning about the operations and processes that surround winemaking, both in the vineyard and beyond. You are required to have completed the following courses or have equivalent experience before taking this course:

Evaluating Wines
Developing Wine Production Plans

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$100

Winning With Your Key Accounts

Course

2 weeks

Online

During this course, you'll learn a set of techniques that will enable you to create a successful and specific plan for your key accounts. This course is divided into three main topics:

Assessing your key accounts
Tailoring your value proposition to specific customers
Driving growth through account planning

Relational databases are workhorses which form the backbone for much of the information we find at our fingertips on the internet. In this course, you will learn to create and modify databases using OmniDB and structured query language (SQL) to import data, create tables, and modify fields. You will also practice cleaning data to maintain your database and ensure that it provides accurate information. As the course progresses, you will identify questions you want answered and practice translating those questions into SQL. You will also examine different forms of outputting data from a database, including outputting to a program or text file and outputting CSV text. You are required to have completed the following course or have equivalent experience before taking this course:

Querying Relational Databases

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$100

Working With Generative AI to Become More Effective

Course

2 weeks

Online

Unlocking the potential of AI can revolutionize individual, managerial, and team productivity. In this course, you will discover how to harness the power of AI to significantly enhance performance, recognizing that while AI can dramatically boost productivity for some, it may hinder others if not used correctly. The key lies in discerning where and how to effectively employ AI. You will build a mental model of AI by considering its three “personas” then applying several use cases associated with each persona to identify where you can use AI to increase the effectiveness of your work. You will also master the art of how to use AI: selecting the right tools for each scenario, crafting effective prompts, seamlessly integrating AI outputs into your workflows, and strategically deploying these tools within your organization. Finally, you will apply your skills to design an AI co-pilot for a critical job role that is currently a profitability bottleneck due to scaling, cost, or quality constraints. By the end of this course, you will be able to apply the necessary skills to harness the power of generative AI to become more effective in your work.

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$100

Working with Legal Professionals

Course

2 weeks

Online

To handle legal matters appropriately, business people need to know how to get good legal advice. This may require finding and retaining a lawyer, or it may involve working with existing in-house counsel. Business people must understand how lawyers approach legal issues and what lawyers need from clients in order to represent them effectively. With content provided by four legal experts, including Cornell Law School professors and practicing attorneys, this course explains how lawyers work, how to establish an effective relationship with both in-house and external counsel, and how to work with legal professionals on business transactions and litigation. A course project guides you in applying these principles of attorney-client collaboration to your own work situation.

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$100

World-Building and Character Development

Course

2 weeks

Online

Vivid characters and immersive worlds are key to captivating storytelling. In this course, you will develop compelling characters and rich story settings through hands-on writing exercises and targeted techniques. You'll craft detailed character biographies, explore the interplay between setting and personality, and build cohesive story worlds with their own internal logic and "dark matter." Through focused exercises in both poetry and prose, you'll create rich narrative environments that authentically reflect and shape your characters' experiences. The following course is required to be completed before taking this course:

Developing the Story and Idea

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$100

Writing and Persuading Like a Lawyer

Course

2 weeks

Online

In law, as in many aspects of life, the ability to persuade is a key skill to success. In this course, you will discover that this is a skill you can develop. You will explore the universal and foundational principles of persuasion, principles used in law, in business, and in other areas. You will examine how attorneys use persuasion in written documents to win a lawsuit involving a company they represent. You will also apply a formula designed to gauge the accuracy of the conclusion an attorney will ultimately attempt to prove is right. By the end of this course, you'll be able to identify the three modes of persuasion and recognize when they're being used in a legal argument, in business, and in other contexts.

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$100

Writing Concise Copy

Course

2 weeks

Online

Writing concise copy is a crucial skill for any professional looking to communicate complex ideas to an internal or external audience. This course provides you with important insights about how to write concisely for various professional applications, including effective issue and topic summaries, policy briefs, and memos. You will investigate how to incorporate and summarize complex content as well as how to establish an effective writing format, style, and tone for a given writing product. Finally, you will convert complex or technical content into a concise copy that is understandable for a non-expert audience. By the end of this course, you will be able to craft accessible, information-based copy describing or defining an issue, event, or activity.

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$100

Writing Custom Python Functions, Classes, and Workflows

Course

3 weeks

Online

This course introduces you to the different scenarios in which you will utilize built-in Python functions, classes, and data types as opposed to creating your own or using a combination of built-in and custom-built capabilities. You will gain experience working with both built-in and custom-built functions, classes, and data types. Through practice and application of these basic building blocks/tools, you will gain an in-depth understanding of how these aspects of Python interoperate to create useful programs. You are required to have completed the following course or have equivalent experience before taking this course:

Constructing Expressions in Python

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$100

Writing Online Media Copy

Course

2 weeks

Online

Crafting media stories for the online world is a critical skill for any professional who engages in communication with the general public. This flexible form of writing is used for public relations, marketing, blogs and informative stories. The media format is highly adaptable and is the foundation of press releases, event announcements, newsletters, articles, and other forms of communication with public audiences. This course delves into the best practices for writing for online media. You will start by exploring the basics of effective writing skills and how to apply them in a variety of digital formats to strengthen your foundation. By creating effective headlines and openers, you will discover how to grab your reader's attention and keep them engaged. Using narrative techniques, you will develop the skills to build on your reader's attention and draw your audience in. Ultimately, by refining your transitions, word choice, voice, rhythm, and paragraph structure, you will leave this course with a stronger skill set in media writing.

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$100

Writing Persuasive Copy

Course

2 weeks

Online

Persuasive writing provides an opportunity to influence readers and help facilitate change. Any time you write material that attempts to encourage action, shape opinion, analyze options, or influence perception or direction, you are engaged in persuasive writing. In this course, you will be introduced to a three-step process that will enable you to create compelling, fact-supported analyses, arguments, opinions, and recommendations to influence others. You will then be guided through the process of establishing strong, reasoned content while writing persuasive copy for an audience of your choice. By the end of this course, you will have practiced writing clear, concise copy that persuades readers to engage with and act upon your arguments and recommendations.

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$100

Writing Programs That Make Decisions

Course

2 weeks

Online

In this course, you will plan and create programs that can respond to interaction in differing ways depending on user input. Through the use of conditional and logical expressions, you will code programs that can perform more complex actions, such as a web form that displays certain information depending on user input. You will also practice tracing and debugging to identify, distinguish, and resolve logical and syntax errors. The following course is required to be completed before taking this course:

Fundamentals of JavaScript

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$100

Writing Social Media Copy

Course

2 weeks

Online

Creating engaging social media content is critical in today's multimedia world. Even the most seasoned writers often fail to create effective posts; social media platforms differ in content and scope, and the landscape changes quickly. Mastering fundamental best practices and avoiding some of the most common mistakes will greatly enhance your communication strategy, no matter which social media platforms you use. In this course, you will practice amplifying your online content by using social media platforms to drive traffic and increase sharing. You will explore the proven “hub and spoke” concept to drive readers to your central website content. By learning how to differentiate your content depending on the platform, you will more efficiently reach and resonate with your target audience. Forming an overarching strategic social media approach before you craft individual posts will ensure your messaging has maximum impact. By the end of this program, you will have the skills you need to write punchy, powerful text that readers both enjoy and trust.

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$100

Writing Web Copy

Course

2 weeks

Online

In today's communication landscape, writing effective web copy is one of the most important skills you can master. Websites are the primary way that organizations communicate with customers, stakeholders, and an interested public. Crafting effective, tailored web content is an essential skill for communication professionals and others tasked with creating website content. In this course, you will practice skills that will help you master writing web copy for maximum understanding, engagement, and impact. These skills require approaching communication from multiple angles — from the big-picture view to the precise language you use. In this course, you will be provided with tools and guidance that will help you define your intended audience and create written copy that will make your website stand out from the crowd — not only capturing but maintaining your audience's attention in a meaningful way.

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$100

Yeast and Fermentation

Course

2 weeks

Online

For consistent excellence in your final beer, you need to successfully manage yeast and microorganisms during fermentation. In this course, you will consider the role of yeast in your beer recipe and how to manage fermentation to produce your desired flavor profile. You'll identify the conditions needed to manage yeast for healthy production and practice evaluating yeast health ahead of fermentation. Finally, you will fine-tune yeast pitching rates and develop the skills to troubleshoot yeast-related issues revealed during fermentation. With this experience, you'll be better positioned to manage the health and vitality of your yeast and to achieve your final beer flavor goals.

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$100

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Accounting

Adaptive Healthcare Strategy

Advanced Hospitality Revenue Management: Pricing and Demand Strategies

Agentic AI Architecture

AI and Machine Learning 360

AI in Healthcare

AI in Hospitality

AI in Human Resources

AI Law and Policy

AI Skills for Workplace Communications

AI Strategy

Applied Machine Learning and AI

Applied Mathematics for AI and Data Science

Applied Statistics

Beekeeping Essentials

Blockchain Essentials

Brand Management

Brand Storytelling

Business Analytics

Business Communication

Business Contracts

Business Economics

Business Ethics

Business Law

Business Management Essentials

Business Management in STEM

Business Statistics

Business Strategy

Business Writing

Cancer Biology for Everyone

Change Management

Commercial Real Estate

Communications 360

Compensation and Benefits

Complex Decision-Making

Compliance Systems

Conflict Resolution

Consumer Behavior

Content Writing

Corporate Communication

Corporate Sustainability

Country Risk Analysis

Craft Brewing

Creative Writing

Critical Thinking

Cybersecurity

Cybersecurity and AI Strategy

Cybersecurity Leadership

Data Analytics

Data Analytics 360

Data Analytics in R

Data Ethics

Data Management in SQL

Data Privacy Strategy

Data Science

Data Science Essentials

Data Science With SQL and Tableau

Data Visualization in Tableau

Data Visualization With Tableau

Design Thinking

Designing and Building AI Solutions

Digital Business Operations

Digital Leadership

Digital Marketing

Digital Marketing 360

Digital Photography

Diversity, Equity, and Inclusion

Diversity, Equity, and Inclusion for HR

Diversity, Equity, and Inclusion: Building a Diverse Workforce

Employee Relations and Investigations

Employment Law

Employment Law for Leaders

Engineering Leadership

Entertainment Law and Business

Equitable Community Change

Excel VBA Analytics