Participants can choose between participating in this section of the program through a series of scheduled live online sessions outlined below or through in-person workshops delivered by the ILR School in New York City.
Dates (choose one set):
- Tuesday, Wednesday, Thursday, 9:00am – 12:30pm ET
- October 19-21, 2021
- November 2-4, 2021
- November 16-18, 2021
- November 30-December 2, 2021
- Tuesday, Wednesday, Thursday, 1:30pm – 5:00pm ET
- March 15-17, 2022
- March 29-31, 2022
- April 12-14, 2022
- April 26-28, 2022
Course 1– Advanced Effective Employee Relations
What are the responsibilities and proactive initiatives that guide employee relations (ER) professionals?
Discover techniques for conducting effective conversations, making ER decisions, and managing performance issues. You will practice coaching, counseling, progressive discipline strategies, navigating different work styles, and communication skills, including effective ways to phrase language. You'll leave with an extensive toolkit and guides to apply directly to your work.
Course 2 – Human Resources and the Law
Understanding the impact and importance of employment laws in the context of your daily work is critical to your success.
Review best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. You will gain up-to-date information on employment laws and court cases on employment practices. You'll also engage with case scenarios to apply practical implications of those laws on policies and day-to-day operations.
Course 3 – Facilitating Conflict: Collaborative Problem Solving
Conflict in the workplace is inevitable. Identifying and applying key problem-solving skills can help you make conflict more manageable for everyone.
Discover techniques, tools, processes, and skills for facilitating conflict using a collaborative problem-solving approach for resolving one-on-one conflicts. Discussions and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, and facilitating and gaining commitment.
Course 4 – Preventing Harassment
Helping to create and maintain a respectful workplace is important in every organization.
Examine current legal and policy concerns as well as best practices related to preventing harassment and retaliation. You will review approaches from the perspectives of HR, managers, and employees for responding to inappropriate behaviors. You'll practice prevention strategies for creating a respectful workplace, including providing individual feedback. You'll also review requirements for training and explore preventive training options beyond legal standards.
You will actively engage with Cornell instructors and your peers as you progress through each topic. Participation at each session is required for successful completion of the certificate program.
How It Works
Who Should Enroll
- Entry-level to senior HR professionals
- Global HR managers
- Employee relations managers
- Generalists seeking to move into a specialized role