Dan McCray is an expert in workplace negotiation, mediation, and arbitration. As Practice Leader and Director of the Labor Relations Programs, Mr. McCray is responsible for developing and teaching education programs in negotiations, conflict resolution, and collective bargaining for professionals working for unions and employers in the United States, Europe, and Latin America. Mr. McCray has taught and facilitated dozens of management and union teams, with a particular emphasis on developing the skills of an effective negotiator and executing an effective negotiating strategy.
COURSE OVERVIEW
This course will help build your skills in the “nuts and bolts” of effective labor negotiations. You will start by identifying the organizational goals central to your bargaining strategy, then see how to move from these business goals to negotiation goals. You'll take a look at the impact of external factors and share your analysis of these factors in a discussion with your peers. Your deep understanding of the collective bargaining agreement, the unit, and the employer will lay the groundwork for success. This course provides a combination of theory and practical applications, down to expert advice on how to manage the administrative aspects of negotiations. Finally, you will choose an appropriate collective bargaining strategy for your organization. Will you take a fostering approach or a forcing approach? And how do you determine which is best? How do you mix the two approaches effectively, and what are the pitfalls you need to avoid? And lastly, you'll evaluate behaviors and styles that make negotiating so challenging. This course includes a negotiation simulation with peers.
It is recommended to only take this course if you have completed Collective Bargaining or have equivalent experience.
- Identify the organizational goals central to your bargaining strategy
- Prioritize the bargaining objectives you will focus on during labor negotiations
- Choose the appropriate collective bargaining strategy for your organization or situation

How It Works
Course Author
Who Should Enroll
- Union leaders and staff
- Managers and supervisors in unionized environments
- HR managers
- Attorneys and general counsel for unions or companies involved in contract interpretation/enforcement
- International professionals working with US-based organizations
- Senior executives
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