Course list

Can you describe your organization's approach to creating unique value for customers? What are the internal drivers that set your organization apart from competitors as you meet customer needs? In this course, you will examine why it's important for HR leaders to study an organization's unique value-creating strategy. You'll explore how an organization's investment in core competencies enables it to deliver value to customers, and you'll discover how to identify core competencies at your own organization. You'll also consider how your organization can work to support its core competencies. You'll review how other organizations build and support a value-creating strategy and determine how you might apply their practices to your organization. You'll investigate external trends that may impact the ongoing effectiveness of your strategy, and you'll delve into strategies to help identify growth opportunities for your organization.
Can you identify and address complex HR challenges to ensure your organization is fully achieving its desired outcomes? How do you guarantee that your employees have the right skills, abilities, motivation, and opportunities necessary to meet those objectives? Throughout this course, you will define what HR strategy is and what it looks like at different levels of an organization. You will examine how to identify key employee groups related to HR challenges then address those challenges using a systems approach. Through the use of tools like the Balanced Scorecard, you will discover how to communicate and justify your HR strategy to leaders and business partners.
This course develops the skills needed to be an effective internal HR consultant, based on the research and expertise of Christopher Collins, Ph.D.  Learn how to define the scope and nature of a consulting relationship, work with clients to diagnose problems and identify the root cause, present findings and recommendations, and determine appropriate solutions. Take a close look at implementing solutions and managing change.  By completing the multi-part course project, you'll gain practical experience by applying what you've learned to an actual or simulated consulting scenario.

More than ever, HR leaders are expected to be proficient in the use of HR data and analytics. However, figuring out where to start with analytics, how to evaluate and critique HR data, and how to best communicate and translate results to the broader organization remain key challenges.

This course focuses on building analytical acumen and taking a strategic view of talent analytics. Using a framework presented in this course, students will examine outcomes and drivers throughout an organization to assess strategic needs. As they complete activities throughout the course, they will also fine tune their evaluative, presentation, and communication skills using critical thinking coupled with analytical best practices shared by Professor Hausknecht.

This course is designed for HR professionals who want to build their organization's HR analytics capabilities, derive meaning from metrics and results, and tell persuasive stories involving HR and organizational data. With these skills, students will have a stronger voice in using talent analytics to persuade others toward actions that best align with organizational goals.

This course brings the time proven benefits of design thinking to the field of employment. You will identify factors affecting the workplace and the personal experience of employees. You will then use a six-step approach to analyze employee issues and develop appropriate solutions. The goal is to enhance employees' workplace experience and improve the ability of an organization to attract and retain a productive workforce.

Uniting a workgroup to function optimally while some employees report in person and others are virtual or remote isn't exactly new, but this hybrid format — the adoption of which was accelerated by the pandemic — has become a mainstay in today's workplace. Managers and executives, therefore, need to redesign their team leadership models and work processes for a hybrid future.

In this course, you will examine many different types of hybrid work arrangements. You will define what a hybrid team is and assess the current state of your organization: How well is it functioning? Where is there room for improvement in communication, process, and norms? After identifying a desired state for your organization, you will select the most beneficial hybrid model for your team, explore the implications of various hybrid arrangements, and prepare to share your recommendations for your workgroup.

By the completion of the course, you'll come away with emerging best practices from Cornell research to make your hybrid workgroup as effective as it can possibly be.

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